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Comvigo, Inc – IMLOCK Cloud Internet Filter IMLOCK Cloud Internet Filter USER Guide How To Use the IMLOCK Cloud Internet Filtering System Comvigo, Inc.

IM Lock Cloud 2014 Users Guide

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IM Lock Cloud 2014 Users Guide This guide will show you how to use our excellent cloud internet filter. IM Lock Cloud comes in three versions, Home, Professional, and Enterprise. IMLock Cloud will provide internet filtering for a single Home computer, or thousands of computers on a network or call center. We provide cloud reports on internet use and filtering, as well as portable settings that can be accessed from anywhere with an internet connection.

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  • 1. Comvigo, Inc IMLOCK Cloud Internet FilterIMLOCK Cloud Internet Filter USER GuideHow To Use the IMLOCK Cloud Internet Filtering SystemComvigo, Inc.

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IMLOCK Cloud Internet Filter USER GuideComvigo, Inc IMLOCK Cloud Internet Filter |[email protected] of ContentsIMLock Cloud Client Installation ............................................................................................................................................. 3IMLock Cloud Client ............................................................................................................................................................ 3Installing the IMLock Cloud Client ...................................................................................................................................... 4Step by Step Installation Instructions ............................................................................................................................. 4IMLock Cloud Administration ................................................................................................................................................. 6Filtering Administration ...................................................................................................................................................... 6Blocking ........................................................................................................................................................................... 6Block web Titles .............................................................................................................................................................. 7Block Web URLS .............................................................................................................................................................. 8Editing Blocking Settings ................................................................................................................................................. 9Keywords and URLS....................................................................................................................................................... 10Saving Changes .............................................................................................................................................................. 12Block Executable Files ................................................................................................................................................... 13Block Program Title ....................................................................................................................................................... 14Block Windows System ................................................................................................................................................. 15Whitelisting ....................................................................................................................................................................... 16Whitelist Urls ................................................................................................................................................................. 16Whitelist Web Titles ...................................................................................................................................................... 17Block All Other Sites ...................................................................................................................................................... 18Other Administration Options .......................................................................................................................................... 19Scheduler ...................................................................................................................................................................... 19Notifications .................................................................................................................................................................. 20Redirect URL (Internet Explorer Only) .......................................................................................................................... 21Reports .............................................................................................................................................................................. 25Page Visits Report: ........................................................................................................................................................ 26Blocking Report ............................................................................................................................................................. 27Dashoard Report ........................................................................................................................................................... 28Use Report .................................................................................................................................................................... 29Charts ................................................................................................................................................................................ 30Blocks By Category ............................................................................................................................................................ 30 3. IMLOCK Cloud Internet Filter USER GuideComvigo, Inc IMLOCK Cloud Internet Filter |[email protected] By Device ............................................................................................................................................................ 31Blocks By Group ............................................................................................................................................................ 32Use By Device ................................................................................................................................................................ 34Use By Group ................................................................................................................................................................ 35IMLock Cloud Client InstallationIMLock Cloud ClientThe IMLock Cloudclient must be installed on each of the computers to be monitored/filtered. The client can be downloaded from the IMLock Cloud website. As part of the installation process, you will be asked to provide your account User ID and Password (if you have one), Or register when you install, this will register your computer on your account, and provide a communication link between your computer and IMLock Cloud. 4. IMLOCK Cloud Internet Filter USER GuideComvigo, Inc IMLOCK Cloud Internet Filter |[email protected] Cloud Download LinkInstalling the IMLock Cloud ClientYou can download the IMLock Cloud client from the IMLock Cloud website.To install download the client and click through the menu. The installer will ask you for your username and password during the install process. This is required to register the IMLock Cloud client with the IMLock Cloud website. If you have forgotten your account number, it is easy to retrieve. Go to IMLock Cloud, and go to the login screen. There is a link to retrieve forgotten passwords. Click the link, and then enter your email address. Your password will be emailed to you.Step by Step Installation Instructions1. Select LanguageLicense Terms, check if you agree to terms 5. IMLOCK Cloud Internet Filter USER GuideComvigo, Inc IMLOCK Cloud Internet Filter |[email protected] Cloud License Terms2. Choose ComponentsIMLock Cloud Installation Choose Components. 6. IMLOCK Cloud Internet Filter USER GuideComvigo, Inc IMLOCK Cloud Internet Filter |[email protected]. Installation will complete. Login to IMLock Cloud and configure blocking, or add more computers.4. DotNet 4.0 Framework. If you do not have DotNet 4.0 Framework already installed on your machine, IMLock will automatically install it at the end of the installation. As our files require this framework, it will require a reboot to take effect. This install can take up to 10 minutes depending on your internet connection. Please allow this install to complete, as IMLock requires it to run. Many machines will already have this framework, as it is commonly used.IMLock Cloud AdministrationFiltering AdministrationBlockingIMLock Cloud comes loaded with pre configured settings for blocking categories. Each Category contains definitions called keywords for each type of blocking. IMLock Cloud blocks in several different ways. These ways are blocking keywords contained in the following locations: Web Urls, Web Page titles, Executable File Names, Program Title Names. 7. IMLOCK Cloud Internet Filter USER GuideComvigo, Inc IMLOCK Cloud Internet Filter |[email protected] Lock also can block certain Windows System functions, such as the registry editor or the login configuration settings.Block web TitlesEach web page has a title. This title appears at the top of the browser. The block web title will block any web page which contains a keyword you select in that title. 8. IMLOCK Cloud Internet Filter USER GuideComvigo, Inc IMLOCK Cloud Internet Filter |[email protected] Web Titles AdministrationBlock Web URLSThe web url is the address of the web page, for example the URL of Facebook is http://www.facebook.com. So if you use the keyword "facebook" it will block this URL. It will even block a page like http://www.facebook.com/thispage.html because it contains the keyword "facebook". This system allows for a lot of granularity. For example if you block the word "facebook" you will block all titles containing the word, such as www.yahoo.com/facebook.html. If you block the word "facebook.com" you will generally only block pages from the facebook.com domain. 9. IMLOCK Cloud Internet Filter USER GuideComvigo, Inc IMLOCK Cloud Internet Filter |[email protected] Web URLS AdministrationEditing Blocking SettingsIM Lock allows you to add keywords and Urls to block, as well as Whitlist. They work in the same way. You add the keyword by right clicking the treeview control, and then typing in your keyword or url. A keyword would work to block web titles as well as urls. If you type in an URL with www or http:// it would block titles also, but most titles do not have those character strings. So the more general you make the blocking, facebook as compared to www.facebook.com the more will be blocked. 10. IMLOCK Cloud Internet Filter USER GuideComvigo, Inc IMLOCK Cloud Internet Filter |[email protected] and URLSA keyword would work to block web titles as well as urls. If you type in an URL with www or http:// it would block titles also, but most titles do not have those character strings. So the more general you make the blocking, facebook as compared to www.facebook.com the more will be blocked. 11. IMLOCK Cloud Internet Filter USER GuideComvigo, Inc IMLOCK Cloud Internet Filter |[email protected] 12. IMLOCK Cloud Internet Filter USER GuideComvigo, Inc IMLOCK Cloud Internet Filter |[email protected] ChangesOnce changes are made, they will need to be saved to the server. All changes are saved on our cloud server, so that they are portable. If there are unsaved changes, there will be indicators of this in the upper right hand corner of the screen (see picture below). To saved, press the Save button. On the local machine, the changes will take effect within one minute. On remote machines, it can take up to 10 minutes. 13. IMLOCK Cloud Internet Filter USER GuideComvigo, Inc IMLOCK Cloud Internet Filter |[email protected] Executable FilesIf you want to block a certain program where the executable name is known, you can simply add the executable name to the category and select the category. To use this setting you enter the full exe name, such as "worldsofwarcraft.exe". If the user changes the name of the exe file, you can block the program title.Block Program EXE Administration 14. IMLOCK Cloud Internet Filter USER GuideComvigo, Inc IMLOCK Cloud Internet Filter |[email protected] Program TitleEach program has a title on it's window page. This is useful to block titles where you don't know the executable name or you think the user will change the name of the exe file in order to prevent blocking.Block Program Title Administration 15. IMLOCK Cloud Internet Filter USER GuideComvigo, Inc IMLOCK Cloud Internet Filter |[email protected] Windows SystemThis function allows you to block certain windows functions. This will help prevent some users from tampering with Windows to alter the settings. You can block Task Manager, Registry Editor, Win Config, and Control Panel.Block Windows System Administration 16. IMLOCK Cloud Internet Filter USER GuideComvigo, Inc IMLOCK Cloud Internet Filter |[email protected] is the excluding of certain keywords from blocking. For instance, you may want certain websites to never be blocked, so you would whitelist the domain name, for instance "faceook.com". Whitelisting rules take precedence over blocking rules, so if a keyword is whitelisted, any blocking will be overruled. Whitelisting can be applied to urls as well as domain titles.Whitelist UrlsThe Whitelist URL feature allows you to prevent websites with certain keywords contained in their URLS from being blocked. You have control of granularity with this feature by customizing the keyword. For example, a whitelist keyword of http://www.facebook.com will be more specific than a keyword of facebook, which will block any website containing the word facebooK anywhere in the URL. 17. IMLOCK Cloud Internet Filter USER GuideComvigo, Inc IMLOCK Cloud Internet Filter |[email protected] Web TitlesWhitelisting web titles is similar to whitelisting URLS, but you are comparing keywords to the title of the web page. The title is the sentence that appears at the top of the browser. Most website owners use descriptive titles because they are indexed by Google and other search engines. This makes it a very handy way for IMLock Cloud to categorize sites. You can whitelist any keyword or your company name in order to exclude any sites with these keywords in their titles from being blocked. 18. IMLOCK Cloud Internet Filter USER GuideComvigo, Inc IMLOCK Cloud Internet Filter |[email protected] All Other SitesThis feature is used in conjunction with Whitelisting. If you check the Block all other sites checkbox, IMLock Cloud will block every site that does not contain the whitelisted keywords in the UrL or Title. This is useful for companies that want to block all sites except for their company website. 19. IMLOCK Cloud Internet Filter USER GuideComvigo, Inc IMLOCK Cloud Internet Filter |[email protected] Administration OptionsSchedulerIMLock Cloud can be scheduled to be working at any times you designate. When there is no schedule present, the default is to block all the time. Once you have added a schedule, then IM Lock Cloud will block during the times contained in the schedule. The schedule works on a 24 hour clock, so for those on a 12 hour clock, Hour 18 would equal 6 oclock pm. 20. IMLOCK Cloud Internet Filter USER GuideComvigo, Inc IMLOCK Cloud Internet Filter |[email protected] Lock can create a notification for the user when they have a page or program blocked. The notification will appear on their taskbar as a balloon message. The notification itself can be switched on or off. Also, the text that appears when the user is notified can be changed to whatever you want. 21. IMLOCK Cloud Internet Filter USER GuideComvigo, Inc IMLOCK Cloud Internet Filter |[email protected] URL (Internet Explorer Only)This is the url that internet explorer will redirect to when the user is blocked.Not yet available for Firefox or Chrome. 22. IMLOCK Cloud Internet Filter USER GuideComvigo, Inc IMLOCK Cloud Internet Filter |[email protected] Lock Cloud Management WebsiteIM Lock Cloud Password and Reports are managed on a website. This allows you to view reports and change passwords from any internet connected device.Logging into websiteThe IM Lock Cloud website is located at:https://imlock.comvigo.comTo login press the login menu item at the top. Then type in your password and userid (your email) to login. 23. IMLOCK Cloud Internet Filter USER GuideComvigo, Inc IMLOCK Cloud Internet Filter |[email protected] 24. IMLOCK Cloud Internet Filter USER GuideComvigo, Inc IMLOCK Cloud Internet Filter |[email protected] can be changed or retrieved from any internet connected device. 25. IMLOCK Cloud Internet Filter USER GuideComvigo, Inc IMLOCK Cloud Internet Filter |[email protected] Cloud reports allow you to keep informed of your users web use on a real time basis, as well as a longer term trending basis. IMLock Cloud provides 4 management reports that you can access real time anywhere you have an internet connection and web browser, including cell phones and tablet devices. Data for the reports is for 7 days unless you arrange a special storage account with us. 26. IMLOCK Cloud Internet Filter USER GuideComvigo, Inc IMLOCK Cloud Internet Filter |[email protected] Visits Report:This report will give you a running total of the main domains accessed by your users. You can sort by days, Groups, and even device. So you can get group views, or focus on an individual. This is good for seeing at a glance which websites ae being accessed the most. 27. IMLOCK Cloud Internet Filter USER GuideComvigo, Inc IMLOCK Cloud Internet Filter |[email protected] ReportThis report will summarize all of the blocking being done and can be sorted by days, groups, and devices. 28. IMLOCK Cloud Internet Filter USER GuideComvigo, Inc IMLOCK Cloud Internet Filter |[email protected] ReportThis is a dashboard summary of all the blocking for your users. You can see which keywords, categories, groups, and devices are being blocked the most. This can help you make management decisions on new keywords to add, and new blocking schemes to add to curb web use. 29. IMLOCK Cloud Internet Filter USER GuideComvigo, Inc IMLOCK Cloud Internet Filter |[email protected] ReportThis report gives every site visited, with details, by every user. 30. IMLOCK Cloud Internet Filter USER GuideComvigo, Inc IMLOCK Cloud Internet Filter |[email protected] IMLock Cloud management site (https://imlock.comvigo.com) provides charts to give you a visual representation of your users web use. We provide several reports on a single page in tab form.Blocks By Category 31. IMLOCK Cloud Internet Filter USER GuideComvigo, Inc IMLOCK Cloud Internet Filter |[email protected] By Device 32. IMLOCK Cloud Internet Filter USER GuideComvigo, Inc IMLOCK Cloud Internet Filter |[email protected] By GroupBlocks By Keyword 33. IMLOCK Cloud Internet Filter USER GuideComvigo, Inc IMLOCK Cloud Internet Filter |[email protected] 34. IMLOCK Cloud Internet Filter USER GuideComvigo, Inc IMLOCK Cloud Internet Filter |[email protected] By Device 35. IMLOCK Cloud Internet Filter USER GuideComvigo, Inc IMLOCK Cloud Internet Filter |[email protected] By Group