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December 1, 2015Lorem Ipsum Dolor
Forward-Looking StatementStatement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services.
The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site.
Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.
Go Social!
Salesforce Developers
Salesforce Developers
Salesforce Developers
The video will be posted to YouTube & thewebinar recap page (same URL as registration).
This webinar is being recorded!
@salesforcedevs / #forcewebinar
▪ Don’t wait until the end to ask your question! – Technical support will answer questions starting now.
▪ Respect Q&A etiquette– Please don’t repeat questions. The support team is
working their way down the queue.▪ Stick around for live Q&A at the end
– Speakers will tackle more questions at the end, time-allowing.
▪ Head to Developer Forums– More questions? Visit
developer.salesforce.com/forums
Have Questions?
Agenda
1. Intro and Overview2. Integration Dependencies3. Data CRUD Integration4. Salesforce Connect5. Apex Integration Services6. Roundup of Other Integration Topics
Who Are You?
Experience with integration and use of APIs New(ish) to Salesforce
Introduction
What makes a platform…
Is this a platform?
…a Platform?
Comprehensive APIs, Toolkits, and Support of Standards
Web ServiceEndpoint
Web ServiceEndpoint
ApexWS/REST
Outbound Messaging
Business Logic
Bulk APIOdata
(Salesforce Connect)
Streaming API
Topic/Channel
CRUD(SOAP/REST)
Data
Extnernal Object
BayeuxClient
Applications, Devices, Middleware
Java SDK Ruby gem PHP Toolkit Mobile SDK 3rd Party Adapters
ApexCallouts
Salesforce API Implementation
Versioned (currently v37) Major Release 3 Times Per Year Use of Standards and Common Architectural
Patterns Customer updates to schema automatically
reflected
Tools for the API
Workbench Force CLI Postman CURL
Demo: Workbench
Dependencies
Knowing the Platform
User Authorization Security SOQL/SOSL Apex Declarative Customization
Identity and Authorization
Identity: User, Profile, License Authorization: OAuth 2.0
Broker__c
Security
User Profile Access Sharing
Name Phone__c Email__c Title__cCaroline King +1-612-554-8532 [email protected] Territory Manager
Alistair Krei +1-415-467-8890 [email protected] Real Estate Agent
Rajesh Hamal +1-213-355-2241 [email protected]
Property Broker
Wei Tong +1-206-888-4320 [email protected] Real Estate Agent
Profile (Configuration)
Sharing(Dynamic)
EntityField
Row
//SOQL – Salesforce Object Query Language
SELECT Id, Name, Title__c, Beds__c Broker__r.Name
FROM Property__c
WHERE Beds__c >= 3
//SOSL - Salesforce Object Search Language
FIND {GU19*} RETURNING Account, Property__c
Query and Search Languages
Customization
Apex Code Custom Declarative Logic
Demo: Why These Matter
Data and CRUD APIs
Client Applications and Services
REST API
SOAP API
Automatic API Endpoint CreationAccount
Property__c
/SObjects/Account
/SObjects/Account/describe
/query?q=SELECT+Name,Type+FROM+Account
...
/SObjects/Property__c
/SObjects/Property__c/describe
/query?q=SELECT+Name,Type__c+FROM+Property__c
...
Demo: Exploring the REST API
Libraries, Toolkits, and SDKs
Salesforce Connect
Salesforce Connect
OData 2.0/4.0 or Custom Connector using Apex External data represented as Salesforce entity Introspection of schema of system of record No data duplication Data mastering at system of record
Simple Salesforce Connect Integration Architecture
ERP
ODat a
Integration Architecture with Federation via Middleware
Mid
dlew
are
(ODa
ta) ERP
Business Unit 1
ERP Business
Unit 2
ERP Business
Unit 3
Demo: Salesforce Connect
Apex Integration Services
HttpRequest req = new HttpRequest();
req.setEndpoint(url);
req.setMethod(method);
req.setBody(body);
Http http = new Http();
HttpResponse resp = http.send(req);
Apex Requests to External Systems
@RestResource(urlMapping='/propertyhub/*')
global class PropertiesService {
@HttpGet
global static List<Property__c> getNearbyProperties(){
List<Property__c> retProps = new List<Property__c>();
RestRequest req = RestContext.request;
RestResponse resp = RestContext.response;
...
return retProps;
}
Custom Apex API
Demo: Apex and Integration
Integration Round Up
Streaming API
Pub/Sub Integration Model Long Polling with Bayeux Protocol Clients Replayable
Push Data Updates
Outbound Message
Invoked by Decarative Rule (No Code) POST of SOAP message to external middleware Messages are Queued and Retried
Push Data Updates
Lightning Out Lightning Components in Your Web App
Canvas API
Your UI in Salesforce
SDK
San FranciscoOctober 4-7, 2016
Moscone West
Join us in the Developer ZoneDreamforce ‘16
We hope to see you there!
Q & APost additional questions in
developer.salesforce.com/forums/
Try Trailhead: trailhead.salesforce.comJoin the conversation: @salesforcedevs
References Tools
– Workbench App– Workbench Github Repo
Data APIs– REST:– SOAP:– Bulk
Thank You