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Simplify your Warehouse Processes with Warehouse Execution Systems
Overcoming the Order Fulfillment Burden
Order Fulfillment Webinar | Westfalia Technologies, Inc.
Welcome to Westfalia
• Privately-owned and operated• Over 100 installations in North/South America• Specialize in high-density AS/RS and warehouse execution
software technology
Order Fulfillment Webinar | Westfalia Technologies, Inc.
Westfaila’s Savanna.NET® is proud to be trusted by:
Our mission: To deliver unparalleled warehousing solutions by earning the trust of our customers, understanding their business needs an honoring the commitments we make.
About the presenter
Dave Williams, Director of Software & Solution Delivery• Over 30 years experience in
software, logistics and management• Procter & Gamble• Rite Aid Corporation
Order Fulfillment Webinar | Westfalia Technologies, Inc.
1. What is the order fulfillment process and what challenges are companies facing?
2. What tools are available to overcome order fulfillment challenges?
3. The features and benefits of implementing warehouse execution system (WES) software.
4. How a simplified order fulfillment process using a WES can prepare your company for future growth.
Topics Covered
Order Fulfillment Webinar | Westfalia Technologies, Inc.
What is order fulfillment?
“…the sequence of steps involved in processing an order to the satisfaction of the customer and making the necessary changes in the inventory records. It may also include processing of returns and re-adjustment of the records. Also called order processing.”
Order Fulfillment Webinar | Westfalia Technologies, Inc.
BusinessDirectory.com | IBIS World: Order Fulfillment Services Report 2015
The order fulfillment Process
Order Fulfillment Webinar | Westfalia Technologies, Inc.
Starts with product sales
Which translates to production demand
Space management to store inventory
Schedule transportation
Process order changes as necessary
Order is fulfilled by shipping/distribution
Order arrives at customer facility
Returns are generated as appropriate
Returns are processed at
distribution locationCustomer is billed
The struggle is real
Many companies struggle with: • Product over/under selling• Insufficient inventory• Limited manufacturing capacity• Limited storage capacity• Transportation/delivery issues• Efficient use of labor
Order Fulfillment Webinar | Westfalia Technologies, Inc.
The struggle is reaL
But what are “they” doing wrong?
Order Fulfillment Webinar | Westfalia Technologies, Inc.
Lack of communication between sales, manufacturing, warehousing and distribution leads to more changes to customer orders late in the process.
Smaller “back rooms” at the customer site force more JIT order placement.
Unreliable transportation –pickup/delivery scheduled not kept.
So, what are my options?
Must pre-determine:1. The need/demand (requested inventory) 2. Available inventory (includes manufacturing schedule
if appropriate)1. Fulfillment resources (includes manual, as well as
automated)2. Transportation availability3. Labor availability, skill-level, etc.
Order Fulfillment Webinar | Westfalia Technologies, Inc.
Ranges from manual to FULL AUTOMATION
Choosing the road to automation with WES
Warehouse Execution Systems (WES)
• Provide WMS and WCS functionality in a single, flexible, integratedsolution, thus eliminating the need for multiple applications
• Tightly integrated system which efficiently handles all transaction processing between applications, as well as with material handlers
• Easy to use• Able to grow with you as your company grows
Order Fulfillment Webinar | Westfalia Technologies, Inc.
Choosing the road to automation with WES
Benefits/advantages:
• Maximize the benefits of automated systems • Scalable solutions• Flexibility to interface with other applications• Customizations available for customer-specific business rules• Creates consistency and typically requires shorter learning curve
Order Fulfillment Webinar | Westfalia Technologies, Inc.
Savanna.NET®: One System, Multiple Benefits
Order Fulfillment Webinar | Westfalia Technologies, Inc.
With Westfalia’s WES, Southern now has complete insight into inventory and its movement via a user-friendly software interface and dashboard tool.
~ Southern Wine & Spirits of California
“
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Savanna.NET®: A solution to order fulfillment
• Built-in order planning processes• Provides the functionality to receive and track
product• Breaks the orders into logical units of work • Directs automated material handling equipment
and/or manual labor
Order Fulfillment Webinar | Westfalia Technologies, Inc.
Crafting a solution: The Glenmore Distillery
• Full Pallet, layer and case pick• 30K+ storage positions in ASRS• 2K+ storage positions in case pick• 70-120 outbound orders per day• 70-80 trailers per day outbound
• 50+ live loads• 20-30 drop trailers
Order Fulfillment Webinar | Westfalia Technologies, Inc.
“The solution from Westfalia combines automation and manual tasks, all coordinated by Savanna.NET, allowing us to fulfill our outbound order demand, quickly and efficiently.”
~ The Glenmore Distillery
Crafting a solution: Sargento Foods, Inc.
• Full Pallet, layer and case pick• 15K+ storage positions in 2 AS/RS• 5K+ storage positions in case pick• 80+ outbound orders per day• 50-60 trailers per day outbound
Order Fulfillment Webinar | Westfalia Technologies, Inc.
“Thanks to Savanna.NET®, our warehouse runs smoothly and efficiently. We know where every case is and have seen significant turnaround in our truck loading and order picking process.”
~ Sargento Foods
Just-in-time order fulfillment
• Customer order management• Order staging• Transportation delays/reschedules/etc.• Dynamic vs. location vs. zone replenishment for picking
Order Fulfillment Webinar | Westfalia Technologies, Inc.
We’ve got your back: choosing the right vendor
• Software vendor must become a true business partner• Understand the level of support and service they are willing to
offer before, during and after installation
• Understand the nuances of your business• Customer training
Order Fulfillment Webinar | Westfalia Technologies, Inc.
Savanna.NET® runs your entire facility
Order Fulfillment Webinar | Westfalia Technologies, Inc.
Savanna.NET WES provides the coordination of all WMS and WCS functionality in one application:
- inventory management- order management- material and user workflow- direction of material handling
equipment in real-time throughout the entire warehouse
Results for the future
Improved order fulfillment accuracy allows for:
• Flexibility to handle order changes, transportation delays, etc.• Increased labor efficiency leading to increased profitability• Quicker load turn around – happier carriers, no detention costs, etc.
Order Fulfillment Webinar | Westfalia Technologies, Inc.
Thank you
Order Fulfillment Webinar | Westfalia Technologies, Inc.
Improve YOUR order fulfillment process today with a FREE Savanna.NET® WES Demo
Contact Info: Dave Williams [email protected]
CALL NOW!