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[email protected] webina r PRODUCT MANAGEMENT IN OUTSOURCING Tuesday, July 21, 2015 8 AM PST/4 PM BST/5 PM CEST Roman Kolodchak Roman Pavlyuk

Product Management in Outsourcing by Roman Kolodchak and Roman Pavlyuk

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Page 1: Product Management in Outsourcing by Roman Kolodchak and Roman Pavlyuk

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PRODUCT MANAGEMENT IN OUTSOURCINGTuesday, July 21, 20158 AM PST/4 PM BST/5 PM CEST

Roman KolodchakRoman Pavlyuk

Page 2: Product Management in Outsourcing by Roman Kolodchak and Roman Pavlyuk

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PRESENTERSRoman Kolodchak Service Product Management (SPM) Director at SoftServe. With more than 10 years' experience in Project/Product Management in software development industry, Roman is responsible for establishing product management practices across the organization and managing SPM group.

Roman PavlyukSolution Service Product Manager, Enterprise Technology, at SoftServe. Roman has over ten years of experience implementing operations practices for major IT deployments as well as profound experience in design of highly productive data processing systems, SaaS model implementation, and organization of the configuration management process for SaaS-oriented implementations.

Page 3: Product Management in Outsourcing by Roman Kolodchak and Roman Pavlyuk

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AGENDA

• Can Product Management be outsourced?

• Types of Product Management: Which best fits your business?

• Outsourcing Product Management Case Study

• Top 13 Differentiators of Successful Product Management

Page 4: Product Management in Outsourcing by Roman Kolodchak and Roman Pavlyuk

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CAN PRODUCT MANAGEMENT BE OUTSOURCED?

Page 5: Product Management in Outsourcing by Roman Kolodchak and Roman Pavlyuk

5 REASONS FOR OUTSOURCING

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Page 6: Product Management in Outsourcing by Roman Kolodchak and Roman Pavlyuk

1

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Reduce and control operating costs

Page 7: Product Management in Outsourcing by Roman Kolodchak and Roman Pavlyuk

2

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Improve company focus

Page 8: Product Management in Outsourcing by Roman Kolodchak and Roman Pavlyuk

3

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Gain access to world-class capabilities

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4

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Free internal resources for other purposes

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5

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Resources are not available internally

Page 11: Product Management in Outsourcing by Roman Kolodchak and Roman Pavlyuk

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REASONS FOR PRODUCT MANAGEMENT OUTSOURCING: • Reduce and control operating costs• Improve company focus• Gain access to world-class capabilities• Free internal resources for other purposes• Resources are not available internally

Page 12: Product Management in Outsourcing by Roman Kolodchak and Roman Pavlyuk

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REASONS FOR PRODUCT MANAGEMENT OUTSOURCING

Reduce and control operating costs

Page 13: Product Management in Outsourcing by Roman Kolodchak and Roman Pavlyuk

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REASONS FOR PRODUCT MANAGEMENT OUTSOURCING

Reduce and control operating costs

Improve company focus

Page 14: Product Management in Outsourcing by Roman Kolodchak and Roman Pavlyuk

[email protected]

REASONS FOR PRODUCT MANAGEMENT OUTSOURCING

Reduce and control operating costs

Improve company focus

Gain access to world-class capabilities

Page 15: Product Management in Outsourcing by Roman Kolodchak and Roman Pavlyuk

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REASONS FOR PRODUCT MANAGEMENT OUTSOURCING

Reduce and control operating costs

Improve company focus

Gain access to world-class capabilities

Free internal resources for other purposes

Page 16: Product Management in Outsourcing by Roman Kolodchak and Roman Pavlyuk

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REASONS FOR PRODUCT MANAGEMENT OUTSOURCING

Reduce and control operating costs

Improve company focus

Gain access to world-class capabilities

Free internal resources for other purposes

Resources are not available internally

Page 17: Product Management in Outsourcing by Roman Kolodchak and Roman Pavlyuk

TYPES OF PRODUCT MANAGEMENT: WHICH FITS YOUR BUSINESS?

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Page 18: Product Management in Outsourcing by Roman Kolodchak and Roman Pavlyuk

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CUSTOMERS

Startups Focus on business growth Access to talent pool

Page 19: Product Management in Outsourcing by Roman Kolodchak and Roman Pavlyuk

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CUSTOMERS

Startups Focus on business growth Access to talent pool

ISVs Legacy products Product dedication (alignment with business) New internal initiatives

Page 20: Product Management in Outsourcing by Roman Kolodchak and Roman Pavlyuk

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CUSTOMERS

Startups Focus on business growth Access to talent pool

ISVs Legacy products Product dedication (alignment with business) New internal initiatives

Enterprises Full-scale solution

Page 22: Product Management in Outsourcing by Roman Kolodchak and Roman Pavlyuk

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Strategic PdMIDEA

Page 23: Product Management in Outsourcing by Roman Kolodchak and Roman Pavlyuk

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Marketing PdMREVENUE

Strategic PdMIDEA

Page 24: Product Management in Outsourcing by Roman Kolodchak and Roman Pavlyuk

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Marketing PdMREVENUE

Strategic PdMIDEA

Technical PdMCOST

Page 25: Product Management in Outsourcing by Roman Kolodchak and Roman Pavlyuk

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CUSTOMERS & PRODUCT MANAGEMENT

Startups ISVs Enterprises

Technical PdM

Marketing PdM

Strategic PdM

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v

OUTSOURCING PRODUCT MANAGEMENT CASE STUDY

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Page 27: Product Management in Outsourcing by Roman Kolodchak and Roman Pavlyuk

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CASE STUDY

Strategic Product Manager

Arch

PMImplementation team

R&D

BA

Services Product

Customer

services product

visionrequest for services

Marketing Product Manager

TPM

SoftServe

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TOP 12 DIFFERENTIATORS OF SUCCESSFUL PRODUCT MANAGEMENT

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Page 29: Product Management in Outsourcing by Roman Kolodchak and Roman Pavlyuk

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1. Customer requirements vs Product requirements

SCOPE

Page 30: Product Management in Outsourcing by Roman Kolodchak and Roman Pavlyuk

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1. Customer requirements vs Product requirements

2. Innovation vs Value

SCOPE

Page 31: Product Management in Outsourcing by Roman Kolodchak and Roman Pavlyuk

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1. Customer requirements vs Product requirements

2. Innovation vs Value 3. Features vs Benefits

SCOPE

Page 32: Product Management in Outsourcing by Roman Kolodchak and Roman Pavlyuk

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1. Customer requirements vs Product requirements

2. Innovation vs Value 3. Features vs Benefits4. Inspiring or a “nice-to-have” feature

SCOPE

Page 33: Product Management in Outsourcing by Roman Kolodchak and Roman Pavlyuk

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5. Distinguish yourself from your customer

ROLES

Page 34: Product Management in Outsourcing by Roman Kolodchak and Roman Pavlyuk

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5. Distinguish yourself from your customer

6. Distinguish the customer and the user

ROLES

Page 35: Product Management in Outsourcing by Roman Kolodchak and Roman Pavlyuk

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5. Distinguish yourself from your customer

6. Distinguish the customer and the user7. Stakeholder Identification

ROLES

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8. Focus on building the right product rather than building the product right

PROCESS

Page 37: Product Management in Outsourcing by Roman Kolodchak and Roman Pavlyuk

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8. Focus on building the right product rather than building the product right

9. Create a balance between impressive specifications and impressive product

PROCESS

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10.Differentiate a good product from a good business model

BUSINESS

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10.Differentiate a good product from a good business model

11.Define a complete product and a sellable product

BUSINESS

Page 40: Product Management in Outsourcing by Roman Kolodchak and Roman Pavlyuk

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10.Differentiate a good product from a good business model

11.Define a complete product and a sellable product

12.Understand if it is a product launch or a success

BUSINESS

Page 41: Product Management in Outsourcing by Roman Kolodchak and Roman Pavlyuk

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QUESTIONS & ANSWERSE-mail your questions to

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Sep 15 Architecture Poker

Oct 13 Outsourcing: Been there, done that, didn’t work out

Nov 11 Software Application Management

OUR NEXT WEBINARS

Page 43: Product Management in Outsourcing by Roman Kolodchak and Roman Pavlyuk

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THANK YOUwww.softserveinc.com