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Predictions 2016: Cracking Open The
Digital Economy
WEBINAR
Charles GreenDirector of Thought Leadership
Panelist QUESTIONS #PredictionsBSF
Software may be eating the world, but it is also eating executives jobs
QUESTIONS #PredictionsBSF
Prediction No.1Testing Gets A Seat At The Executive Table
QUESTIONS #PredictionsBSF
75% of mobile apps ship with between 1 and 10 bugs
QUESTIONS #PredictionsBSF
• Elevate the importance of testing within your organization
• Do business executives understand the importance of testing (and automation) to your 2016 business agenda?
• Look to automation to handle increasingly complex testing environment
Prediction No.1Testing Gets A Seat At The Executive Table
What you should do about it
Prediction No.2Design Thinking Continues To Gain Traction
QUESTIONS #PredictionsBSF
92% of enterprise service buyers believe Design Thinking will have “some” to “significant” impact
on the shift to an “as-a-service economy”
Source: HFS Research
Prediction No.2Design Thinking Continues To Gain Traction
QUESTIONS #PredictionsBSF
• Start experimenting with Design Thinking.
• Ask your service provider and partners what they are doing with Design Thinking, and how they can apply it to your projects and engagements.
• Proactively look to creating multi-disciplinary teams as you start your Design Thinking journey
What you should do about it
Prediction No.3Software Powers Increasingly Individual Customer Journeys
QUESTIONS #PredictionsBSF
2016 will be about using the technology we already have to create delightful and powerful customer
experiences
Prediction No.3Software Powers Increasingly Individual Customer Journeys
QUESTIONS #PredictionsBSF
• Need to redesign the technology and organizational processes to make the organization laser-focused on the customer
• Shift from reactive to proactive
• Start by conducting research
• Investment in big data and analytics
What you should do about it
Prediction No.4Software Platforms For The Internet Of Things Shifts Focus Of Software Product Development
QUESTIONS #PredictionsBSF
By 2018 there will be over 22 billion IOT devices, and over 200,000 IOT apps and services
But the focus will shift away from the number of connected devices, to how the IOT can create
transformative customer experiences – requiring powerful software platforms
Prediction No.4Software Platforms For The Internet Of Things Shifts Focus Of Software Product Development
QUESTIONS #PredictionsBSF
• Much of the technology needed is already available
• Shift your budget allocation toward IOT initiatives
• Consider IOT hackathons to see where value can quickly be created
What you should do about it
Concluding remarks
QUESTIONS #PredictionsBSF
• As technology becomes ever more embedded in business processes, so the potential for new business models and transformation increases
• Continuing shift of budgets from tech to business stakeholders. 55% of technology spending controlled by line of business executives
Q & A
QUESTIONS #PredictionsBSF
Charles [email protected]
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