The issues with SAP TPM today ... and how you can address them

Darron Walton – Managing Director, De Villiers Walton.

Tim Fisher – Head of SAP Solutions Innovation, Capgemini UK.

July 2014

The issues with SAP TPM today…

2Copyright ©Capgemini 2014. All Rights Reserved

The Issues with SAP TPM | July 2014

The issues with SAP TPM today …

Poor Usability The SAP CRM WebUI is

too slow and complex for

Promotions Planning and

Retail Execution.

The SAP CRM WebUI is

too slow and complex for

field-based users

The SAP CRM WebUI is

too complex for casual

users

There is no meaningful

mobile solution – based

on a laptop client which

requires separate

development &

supporting infrastructure.

High Complexity SAP TPM is a complex,

highly integrated solution

designed to support a

complex business

process.

It is difficult to implement

well.

It is complex to use day-

to-day.

It is difficult to maintain

and support.

Poor

Performance Many SAP TPM customers

experience poor solution

performance.

Promotion planning is slow.

Price, discount & rebate

condition generation is

slow

Slow Deployment The speed of

deployment of SAP TPM

into new markets

hampered by available

mobile technology.

Extensive infrastructure

requirements.

Extensive end-user

training requirements.

Complex solution is

often difficult &

expensive to maintain &

is not particularly

agile/flexible.



Existing SAP TPM Architecture



We believe these issues CAN be addressed

Enhance

Usability Focus on how the

solution will actually be

used – put the user at the

centre of the design.

‘Outside-In’ rather than

‘Inside-Out’.

Enhance and simplify the

UX with SAP tools

including SAP Fiori and

UI5.

Consider SAP Cloud for

Sales for field-based

resource.

Reduce

Complexity Revisit business

requirements and map to

standard SAP TPM

solution.

Seek opportunities to

reduce customer specific

enhancement and

bespoke developments.

Improve

Performance Investigate Business

Suite on HANA (ERP &

CRM) to underpin

complement BW on

HANA project.

Target performance

improvements around

promotion planning, price,

discount and rebate

generation

Accelerate

Deployment Accelerate deployment

of TPM into new markets

with SAP Cloud for

Sales Retail Execution,

SAP Fiori and UI5.

Simplified infrastructure.

Focus on UX requires

less end-user training.

New use cases and opportunities for business improvement



What might the solution look like now?

The information contained in this presentation is proprietary.

© 2014 Capgemini. All rights reserved.

About Capgemini

With more than 130,000 people in over 40 countries, Capgemini is one of

the world's foremost providers of consulting, technology and outsourcing

services. The Group reported 2013 global revenues of EUR 10.1 billion.

Together with its clients, Capgemini creates and delivers business and

technology solutions that fit their needs and drive the results they want. A

deeply multicultural organization, Capgemini has developed its own way

of working, the Collaborative Business ExperienceTM, and draws on

Rightshore®, its worldwide delivery model.

About De Villiers Walton

Founded in 2003 by Daneel de Villiers and Darron Walton, De Villiers

Walton (DVW) is an SAP services partner. They architect and deliver

solutions and products based on SAP software. They work with large and

midsize enterprises across many different industries and take pride in

their ability to retain and continue to develop relationships

with customers many years after initial engagement with them.

Their customers include SABMiller, Brakes, Heineken and Rieber & Son.

www.capgemini.com www.dvwsolutions.com

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The issues with SAP TPM today ... and how you can address them