The Top 8 Challenges with Network Monitoring

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© HelpSystems. Company Confidential.05/01/2023 2

We asked our customers to share the top challenges they face monitoring their networks day to day.

Here’s what they said…


CHALLENGE 1I need to visualize connections between devices.


When trouble’s brewing on my networkIT doesn’t have time to waste.

There is nothing less efficient than having to comb through performance reports or click into dozens of dashboards to identify network issues.


CHALLENGE 2 I need to see network performance at a glance.


Applications that run our daily operations cannot fail.

I need to see how every device is connected to the others, from switches to firewalls to routers, so I can see the impact of any failures on other devices and ensure production won't be impaired.


CHALLENGE 3I need to prevent crashes and failures.


CHALLENGE 3: I need to prevent crashes and failures.

When the network is slow, I want to know ahead of time so I can take action before I hear about it from users.


CHALLENGE 4I need to pinpoint problem devices.


The internet keeps failing…

… but no one can prove which device caused the failure.

The ability to identify problem devices gives me critical troubleshooting abilities and allows me to recommend equipment upgrades if needed.


CHALLENGE 5I need to monitor critical equipment metrics closely.


CHALLENGE 5: I need to monitor critical equipment metrics closely.

We have to closely monitor critical metrics like device temperature and voltage in our facilities.


CHALLENGE 6I need to identify bandwidth hogs.


CHALLENGE 6: I need to identify bandwidth hogs.

One employee is causing significant slowdown to the network, and we need visibility into his network usage.


CHALLENGE 7I need to get rid of bottlenecks.


Why is the network slow?

I need to see where bandwidth is being consumed so I can make modifications to optimize network performance.


CHALLENGE 8I need to maintain communication with remote sites.


Our production network is spread out over a wide geographic area.

When we lose connection to our remote offices, it causes chaos. I need to maintain global connections.


The Best Solution

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The Top 8 Challenges with Network Monitoring