5TOP REASONS

WANTIT MANAGERS

PlantronicsManager Pro

In this complex IT environment where we want to

control everything

Managing and maintaining hundreds to thousands of headsets and audio devices is a

majorchallenge

What if you could monitor and control your organization’s audio devices from a

POWERFULCLOUD INTERFACE?

What if your audio devices transmitted

information to a

to be analyzed?BIG DATA STORE

INTERNET OF THINGS

INTRODUCING

PLANTRONICS MANAGER PRO

Monitor, manage & maintain your audio device environment.

CLOUD-based service + easy online tools

Easily review trends, detect issues & assess user behavior for training purposes.

INSIGHTFUL REPORTING TOOLS

HERE’S THE top 5 reasonsIT managers want Plantronics Manager Pro.

HERE’S THE top 5 reasonsIT managers want Plantronics Manager Pro.

1 MONITORINGMANAGEMENT

SMARTER&

HERE’S THE top 5 reasonsIT managers want Plantronics Manager Pro.

1 MONITORINGMANAGEMENT

SMARTER& 2 DEPLOYMENTSIMPLIFIED

HERE’S THE top 5 reasonsIT managers want Plantronics Manager Pro.

1 MONITORINGMANAGEMENT

SMARTER& 2 DEPLOYMENTSIMPLIFIED

3 MANAGEMENTPOLICY-BASED

HERE’S THE top 5 reasonsIT managers want Plantronics Manager Pro.

1 MONITORINGMANAGEMENT

SMARTER& 2 DEPLOYMENTSIMPLIFIED

3 MANAGEMENTPOLICY-BASED

4 PERMISSIONSWORRY-FREE

HERE’S THE top 5 reasonsIT managers want Plantronics Manager Pro.

1 MONITORINGMANAGEMENT

SMARTER& 2 DEPLOYMENTSIMPLIFIED

3 MANAGEMENTPOLICY-BASED

4 PERMISSIONSWORRY-FREE

5 INSIGHTSVALUABLE

MONITORINGMANAGEMENT

SMARTER1&

1MONITORING

MANAGEMENT

SMARTER&

DEVICE INVENTORYView total count and status for all headsets and audio devices.

View the distribution of devices among users.

DEVICE DISTRIBUTION

1MONITORING

MANAGEMENT

SMARTER&

View status of all softphones being used with Plantronics products.

SOFTPHONE STATUS

1MONITORING

MANAGEMENT

SMARTER&

Identify configurations of installed softphone and Plantronics Hub versions with known compatibility conflicts.

CONFLICT DETECTION

1MONITORING

MANAGEMENT

SMARTER&

Schedule and push out firmware updates to specific groups and individuals from your browser — no manual updates.

VERSION STATUS

1MONITORING

MANAGEMENT

SMARTER&

Save time and resources by troubleshooting and handling many requestsremotely, in near-real-time.

HELPDESK RELIEF

1MONITORING

MANAGEMENT

SMARTER&

??

DEPLOYMENTSIMPLIFIED

2

This client app integrates with Manager Pro.End-users control their Plantronics device settings within established IT parameters.

PLANTRONICS HUB

DEPLOYMENTSIMPLIFIED

2

Pre-configured MSI installation packages connect Hub client to tenant.

EASY SETUP

DEPLOYMENTSIMPLIFIED

2

For IT managers, this means a

that fosters user adoption.SEAMLESS ROLLOUT

DEPLOYMENTSIMPLIFIED

2

MANAGEMENTPOLICY-BASED

3

Manage device settings, firmware versions, and regulatory compliance based on company policy.

POLICY-BASED

3 MANAGEMENTPOLICY-BASED

Easily comply with industry regulations governing communication devices.

REGULATIONS COMPLIANCE

3 MANAGEMENTPOLICY-BASED

Set policies for devices across the organization or at the user level.

USER LEVEL POLICIES

3 MANAGEMENTPOLICY-BASED

PERMISSIONSWORRY-FREE

4

Fully customizable permissions give your IT team full access to critical device settings or firmware deployments.

CUSTOMIZED PERMISSIONS

4 PERMISSIONSWORRY-FREE

Give other groups, like customer service teams, access to information for their own reporting.

REDUCE WORKLOAD

4 PERMISSIONSWORRY-FREE

INSIGHTSVALUABLE

5

Plantronics Manager Pro offers 3 extra subscription-based reporting suites.

DEEPER INSIGHTS

5 INSIGHTSVALUABLE

THE 3 REPORTING SUITES

5 INSIGHTSVALUABLE

Detailed call summaries, common actions,

& device adoption.

USAGE ANALYSIS

THE 3 REPORTING SUITES

5 INSIGHTSVALUABLE

Detailed call summaries, common actions,

& device adoption.

Identify % time of overtalk during conversations.

USAGE ANALYSIS CONVERSATION ANALYSIS

THE 3 REPORTING SUITES

5 INSIGHTSVALUABLE

Detailed call summaries, common actions,

& device adoption.

Review acoustic events & time-weighted average configs causing issues.

Identify % time of overtalk during conversations.

USAGE ANALYSIS ACOUSTIC ANALYSISCONVERSATION ANALYSIS

5 INSIGHTSVALUABLE

Detailed call summaries, common actions,

& device adoption.

Review acoustic events & time-weighted average configs causing issues.

Identify % time of overtalk during conversations.

USAGE ANALYSIS ACOUSTIC ANALYSISCONVERSATION ANALYSIS

For unified communications & contact center applications.

5 INSIGHTSVALUABLE

Detailed call summaries, common actions,

& device adoption.

Review acoustic events & time-weighted average configs causing issues.

Identify % time of overtalk during conversations.

USAGE ANALYSIS ACOUSTIC ANALYSISCONVERSATION ANALYSIS

For contact center applications.

See device usage patterns, callsmade/received, and call duration.

CALL SUMMARY

5 INSIGHTSVALUABLE

Usage Analysis Suite

Mute, volume, and quickdisconnect behaviors hold insights for

TRAINING & PERFORMANCE

5 INSIGHTSVALUABLE

Usage Analysis Suite

Identify ratio of agent vs. customer speech, including overtalk and silence.

IMPROVE CONVO QUALITY

5 INSIGHTSVALUABLE

Conversation Analysis Suite

Review history of unexpected loud sounds to ensure occupational safety.

ACOUSTIC EVENTS

5 INSIGHTSVALUABLE

Acoustic Analysis Suite

Identify time-weighted average (TWA) configurations that may be causing user experience issues.

DAILY NOISE EXPOSURE

5 INSIGHTSVALUABLE

Acoustic Analysis Suite

800-641-6416

Let our experts guide you through the Manager Pro service offerings and answer all your questions.

SCHEDULETODAY!

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