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Using the right tools
to keep control of
your Office 365 deployments
GSX Solutions© 2015 2
Speakers
Tim Book
Technical Sales
Manager
Olivier Raynaut
Microsoft Specialist
& Pre-sales Manager
GSX Solutions© 2015 3
Agenda
Context
Office 365 Phases
How to access the information?
Tool by tool walkthrough
Automating the health checks and reporting
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Context
Fears / Misconceptions
No visibility
No longer responsible for environment
Less security
Limited compatibility with existing application
Poor performance
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Context
Reality
Lots of tools available from Microsoft and many third party options possible
Performance can be great but relies on multiple metrics
Still need to be proactive
Still responsible for the service delivered from a performance and availability standpoint
Hybrid can be a great way to maintain some key mailboxes on premises as well as providing service for remote locations with poor performance
Options are available to you as an admin
6
Office 365 Phases
Planning the
MigrationMigration
Run and Maintain
Prerequisites
Network connectivity
On premises hardware
What to consider
Number of Sites
Clients used (EWS, OA, Cached, OWA, WP…)
Review mail enabled apps
Network Planning and performance tuning for Office 365
Deployment planning checklist
Configuration
User adoption
Performance
Run and maintain
Licensing
Performance
Troubleshooting
End user experience
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How to access the information?
Lots of tools available from Microsoft
Office 365 Portal
Microsoft Connectivity tools
PowerShell
Office 365 API
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Office 365 Portal
Portal
Can be accessed at portal.office.com
Service health dashboard for the incidents in Office 365
Licenses overview to check available and used licenses
Reports for usage data
Tools: Office 365 Health, readiness and connectivity checks
► DEMO
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Office 365 Portal – Pros & Cons
Configuration checks
Reports on Protection (Spam, malware…)
Review past incidents
Easy to use
Incidents often reported 30 to 60 minutes after detection
Need to login and navigate through the portal to get the information
Very limited control over the user permissions
No scheduling for most reports
Not all the reporting data is available
GSX Solutions© 2015 11
Microsoft Connectivity Tools
Microsoft Remote Connectivity Analyzer
• Cloud based
• Connectivity and configuration checks
Microsoft Office 365 Client Performance Analyzer
• Client based
• Connectivity and performance checks
► DEMO
Connectivity
Tools
GSX Solutions© 2015 12
Microsoft Connectivity Tools –Pros & Cons
Can be simple to run
Provide both general and network specific information
Must constantly be re-run
Not simple to report and trend on performance information
Must wait for MS to produce new versions in case of bugs or new features
GSX Solutions© 2015 13
PowerShell
Connecting - https://technet.microsoft.com/en-us/library/jj984289(v=exchg.160).aspx
Cmdlets - https://technet.microsoft.com/EN-US/library/dn641230(v=exchg.160).aspx
PowerShell
Similar cmdlets to on premises deployments
Can use your own or third party scripts
► DEMO
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PowerShell – Pros & Cons
Same functionality as on-prem
You control the information/commands
Can be a lot of work to create/maintain
You control the information/commands
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Office 365 APIs
APIs
Can be configured following this procedure
PowerShell cmdlets
Writing your own code
Using Excel to consume the API
Comparison and details of the API on MSDN
► DEMO OFFICE 365 API & EXCEL
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Office 365 APIs – Pros & Cons
Very Powerful & Highly customizable
Can access all of the usage data
Complex to use
Need to format the output
Requires time to configure it
Difficult to automate
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Automating the health checks and reports
Subscribe to the RSS feed for service health incidents
PowerShell Scripting to create recurring reports and send them or export them
Preconfigured Excel files with OData connections and use the refresh feature
Troubleshoot performance issues deploying and running the Office 365 Client Performance Analyzer
Takes time to configure
Need to maintain
Difficult to automate
Do you need easier and better?
GSX Solutions© 2015 18
About GSX Solutions
600 customers
In 40 countries
► Founded in 1996, Headquartered
in Switzerland
► Offices in USA, UK, France,
Switzerland, China
► Specialized in Office 365 Solutions for Large Enterprises
GSX Solutions© 2015 19
GSX Solutions
Exchange Online
► Performance Monitoring
► Performance Reporting
► Usage Reporting
► Mass Management
► Services
SharePoint Online
► Usage Reporting
► Services
► Usage Reporting
Skype for Businessonline
► Usage Reporting
Office 365 Management
► Security & Compliance Reporting
► Services
GSX Solutions© 2015 20
Links
Office 365 Portal
Microsoft Connectivity tools
PowerShell connection and cmdlets for Office 365
PowerShell reporting
Use the Office 365 API from PowerShell and Excel
Office 365 Reporting web services
Office 365 Recovery Assistant
GSX Solutions at gsx.com
21GSX Solutions© 2015
22GSX Solutions© 2015
GSX Solutions USA
Boston, MA
877-894-0961
GSX Solutions Headquarter
Geneva, Switzerland
+41 22 735 82 40
