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Work Order Management Tools (W09) Work Management Track

W09 - Work Order Management Tools

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Learn how to make the most of work order management tools with this in depth look at the actions available to interact with work orders such as controls/filters, labor calendars, and status history. The Work Order Explorer and Work Order Matrix will also be discussed.

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Page 1: W09 - Work Order Management Tools

Work Order Management Tools (W09)

Work Management Track

1 Open Internet Explorer 2 Type into the address bar wwwmaintenanceconnectioncom 3 Click Log In button 4 Enter the following

Member ID W_CHECKPOINT Password Checkpoint2014

Note During the seminar please do not ldquoSaverdquo while following along with a specific example unless directed to do so by your course instructor

Wireless SSID CHECKPOINT Wireless Password CHECKPOINT

Logon Instructions

Presenter Name Joe Rogan

Background information

bull Role and expertise at Maintenance Connection

bull Fun Fact

Presenter Bio

Work Matrix

Work Manager and Labor Calendars

Work Order History Tab

Work Order Expanded Explorer

Agenda

Work Matrix Overview

Selecting Groups and Subgroups

Actions

Work Matrix

Matrix of open Work Orders with option to perform actions

Filtered by Repair Center

Work Matrix Overview

Columns in table summarize

bull Total Open Work Orders for group sub-group

bull Total Open Requests by Target Date

bull Total Open PMs by Target Date

Work Matrix Overview (contrsquod)

Example of Work Matrix

Work Matrix Overview (contrsquod)

Example of data broken down by Shop and Priority of Work Order

Work Matrix Overview (contrsquod)

Two levels of grouping

bull Grouping

bull Sub-grouping

Group control includes option for two or more groupings

Selecting Groups and Subgroups

Several actions can be performed on Work Orders represented in the cell

Selected from Mouse Click Action dropdown

Actions

Set Criteria displays matching Work Orders in Explorer Pane

Set Criteria and Explore displays matching Work Orders in Expanded Work Order Explorer view

Actions (contrsquod)

Work Order List Report populates Work Order List report with selected information

Work Order Report (No Grouping) populates Work Order report for printing

Actions (contrsquod)

Run Reporthellip runs an Open Work Order report on selected data

Actions (contrsquod)

Work Manager Overview

General Interface

Views

Labor Calendars Overview

Work Manager and Labor Calendar

Manage and view workloads from calendar or list

Resource planning from broad perspective

Assignment details and dates can be modified

Work Manager Overview

Asset Explorer displayed in Module Explorer Pane to filter Work Manager results

Displays current month by default and uses previous next controls

General Interface

Controls determine view format and records displayed

Options change dependent on View and Display Tabs As selection(s)

General Interface (contrsquod)

View Dropdown determines type of data displayed

Format Dropdown determines calendar list perspective

General Interface (contrsquod)

List View

bull Displays Work Orders in list format

bull Dependent on Display Tabs As selection

General Interface (contrsquod)

Calendar

bull Display Tabs As selection determines orientation and tab information displayed

bull Data corresponds to tab

bull Header includes control to open record

General Interface (contrsquod)

View options

bull Work Orders

bull Labor Assignments

bull Labor Time Reporting

bull Labor Time Off

bull My Assignments

bull My Time Reporting

General Interface (contrsquod)

Quick access to four Labor options

bull Labor Assignments

bull Labor Time Off

bull My Assignments

bull My Time Reporting

Functionality same as Work Manager

Labor Calendars Overview

Work Order History Tab Overview

Fields and Columns

Modifying Status History

Work Order History Tab

Lists activity (ie status change and assignment)

Most records automatically created

Create individual notes for events and activities

Work Order History Tab Overview

History recorded in two areas

bull Event History

bull Work Order Status History

Work Order History Tab Overview (contrsquod)

Selection Box allows user defined Notes to be selected for removal

Date Time and Initials displays

bull Date and Time of status change and note created

bull Initials of individual making change (_MC for system generated)

Fields and Columns

Note

bull Description of Event

bull Content of manually added note

Follow-Up and Complete

bull Follow up required

bull Information discussed in note complete

Fields and Columns (contrsquod)

Click on row to change details of status

Edit Status History Dialog displays

Typically Administrator access only

Modifying Status History

Work Order Expanded Explorer Overview

Multiple Selects and Actions

Favorites List

Work Order Expanded Explorer

Provides ability to select a group of Work Orders and process action(s)

Accessed via Explore button or Expand Explorer Control

Available in Module Explore and Search Page

Work Order Expanded Explorer Overview

Results displayed with additional detail

bull Target Completion Date

bull Procedure Name

bull Asset Name (or Location Name)

bull Location

Work Order Expanded Explorer Overview (contrsquod)

Action Bar options displayed are logical for function currently accessed

Select multiple Work Orders

bull Checkbox

bull Click on record

bull Select Page or Select All Pages

Multiple Selects and Actions

Example of batch Assigning

Multiple Selects and Actions (contrsquod)

Example of batch updating the Target Date

Multiple Selects and Actions (contrsquod)

Example of batch updating with the Complete Close

Multiple Selects and Actions (contrsquod)

Work Orders added to Favorites List are retrieved from specific icon

Not dynamic (manually created)

Added Removed using icon on right side of Work Center Header

Favorites List

Example of adding batch Favorites

Favorites List (contrsquod)

Now letrsquos practice creating two test Work Orders and batch closing them

Batch Close Work Orders Hands-On

To create two test Work Orders select the arrow next to the New button and select Work Orders

Fill in the required Details highlighted in blue

Save the records

Batch Close Work Orders Hands-On (contrsquod)

Open the Work Order Explorer in Expanded Explorer View

Find your two test Work Orders and select them by clicking on the records

Select the Action Button Complete Close

Batch Close Work Orders Hands-On (contrsquod)

Select Close from the Status Dates section of the Work Order

Click Apply

Both test Work Orders will be Closed

Batch Close Work Orders Hands-On (contrsquod)

You have now successfully completed creating two test Work Orders and closed them using the Batch Update feature

Batch Close Work Orders Hands-On (contrsquod)

For access to documentation and tutorials reference wwwmcuserconnectcom

MC User Connect

MCUC Documentation Tutorials Article PDF Video Tutorial

User Guide

Work Matrix Overview

Batch Work Order Assign

Work Order Status History

Work Manager Overview

Additional Resources

Page 2: W09 - Work Order Management Tools

1 Open Internet Explorer 2 Type into the address bar wwwmaintenanceconnectioncom 3 Click Log In button 4 Enter the following

Member ID W_CHECKPOINT Password Checkpoint2014

Note During the seminar please do not ldquoSaverdquo while following along with a specific example unless directed to do so by your course instructor

Wireless SSID CHECKPOINT Wireless Password CHECKPOINT

Logon Instructions

Presenter Name Joe Rogan

Background information

bull Role and expertise at Maintenance Connection

bull Fun Fact

Presenter Bio

Work Matrix

Work Manager and Labor Calendars

Work Order History Tab

Work Order Expanded Explorer

Agenda

Work Matrix Overview

Selecting Groups and Subgroups

Actions

Work Matrix

Matrix of open Work Orders with option to perform actions

Filtered by Repair Center

Work Matrix Overview

Columns in table summarize

bull Total Open Work Orders for group sub-group

bull Total Open Requests by Target Date

bull Total Open PMs by Target Date

Work Matrix Overview (contrsquod)

Example of Work Matrix

Work Matrix Overview (contrsquod)

Example of data broken down by Shop and Priority of Work Order

Work Matrix Overview (contrsquod)

Two levels of grouping

bull Grouping

bull Sub-grouping

Group control includes option for two or more groupings

Selecting Groups and Subgroups

Several actions can be performed on Work Orders represented in the cell

Selected from Mouse Click Action dropdown

Actions

Set Criteria displays matching Work Orders in Explorer Pane

Set Criteria and Explore displays matching Work Orders in Expanded Work Order Explorer view

Actions (contrsquod)

Work Order List Report populates Work Order List report with selected information

Work Order Report (No Grouping) populates Work Order report for printing

Actions (contrsquod)

Run Reporthellip runs an Open Work Order report on selected data

Actions (contrsquod)

Work Manager Overview

General Interface

Views

Labor Calendars Overview

Work Manager and Labor Calendar

Manage and view workloads from calendar or list

Resource planning from broad perspective

Assignment details and dates can be modified

Work Manager Overview

Asset Explorer displayed in Module Explorer Pane to filter Work Manager results

Displays current month by default and uses previous next controls

General Interface

Controls determine view format and records displayed

Options change dependent on View and Display Tabs As selection(s)

General Interface (contrsquod)

View Dropdown determines type of data displayed

Format Dropdown determines calendar list perspective

General Interface (contrsquod)

List View

bull Displays Work Orders in list format

bull Dependent on Display Tabs As selection

General Interface (contrsquod)

Calendar

bull Display Tabs As selection determines orientation and tab information displayed

bull Data corresponds to tab

bull Header includes control to open record

General Interface (contrsquod)

View options

bull Work Orders

bull Labor Assignments

bull Labor Time Reporting

bull Labor Time Off

bull My Assignments

bull My Time Reporting

General Interface (contrsquod)

Quick access to four Labor options

bull Labor Assignments

bull Labor Time Off

bull My Assignments

bull My Time Reporting

Functionality same as Work Manager

Labor Calendars Overview

Work Order History Tab Overview

Fields and Columns

Modifying Status History

Work Order History Tab

Lists activity (ie status change and assignment)

Most records automatically created

Create individual notes for events and activities

Work Order History Tab Overview

History recorded in two areas

bull Event History

bull Work Order Status History

Work Order History Tab Overview (contrsquod)

Selection Box allows user defined Notes to be selected for removal

Date Time and Initials displays

bull Date and Time of status change and note created

bull Initials of individual making change (_MC for system generated)

Fields and Columns

Note

bull Description of Event

bull Content of manually added note

Follow-Up and Complete

bull Follow up required

bull Information discussed in note complete

Fields and Columns (contrsquod)

Click on row to change details of status

Edit Status History Dialog displays

Typically Administrator access only

Modifying Status History

Work Order Expanded Explorer Overview

Multiple Selects and Actions

Favorites List

Work Order Expanded Explorer

Provides ability to select a group of Work Orders and process action(s)

Accessed via Explore button or Expand Explorer Control

Available in Module Explore and Search Page

Work Order Expanded Explorer Overview

Results displayed with additional detail

bull Target Completion Date

bull Procedure Name

bull Asset Name (or Location Name)

bull Location

Work Order Expanded Explorer Overview (contrsquod)

Action Bar options displayed are logical for function currently accessed

Select multiple Work Orders

bull Checkbox

bull Click on record

bull Select Page or Select All Pages

Multiple Selects and Actions

Example of batch Assigning

Multiple Selects and Actions (contrsquod)

Example of batch updating the Target Date

Multiple Selects and Actions (contrsquod)

Example of batch updating with the Complete Close

Multiple Selects and Actions (contrsquod)

Work Orders added to Favorites List are retrieved from specific icon

Not dynamic (manually created)

Added Removed using icon on right side of Work Center Header

Favorites List

Example of adding batch Favorites

Favorites List (contrsquod)

Now letrsquos practice creating two test Work Orders and batch closing them

Batch Close Work Orders Hands-On

To create two test Work Orders select the arrow next to the New button and select Work Orders

Fill in the required Details highlighted in blue

Save the records

Batch Close Work Orders Hands-On (contrsquod)

Open the Work Order Explorer in Expanded Explorer View

Find your two test Work Orders and select them by clicking on the records

Select the Action Button Complete Close

Batch Close Work Orders Hands-On (contrsquod)

Select Close from the Status Dates section of the Work Order

Click Apply

Both test Work Orders will be Closed

Batch Close Work Orders Hands-On (contrsquod)

You have now successfully completed creating two test Work Orders and closed them using the Batch Update feature

Batch Close Work Orders Hands-On (contrsquod)

For access to documentation and tutorials reference wwwmcuserconnectcom

MC User Connect

MCUC Documentation Tutorials Article PDF Video Tutorial

User Guide

Work Matrix Overview

Batch Work Order Assign

Work Order Status History

Work Manager Overview

Additional Resources

Page 3: W09 - Work Order Management Tools

Presenter Name Joe Rogan

Background information

bull Role and expertise at Maintenance Connection

bull Fun Fact

Presenter Bio

Work Matrix

Work Manager and Labor Calendars

Work Order History Tab

Work Order Expanded Explorer

Agenda

Work Matrix Overview

Selecting Groups and Subgroups

Actions

Work Matrix

Matrix of open Work Orders with option to perform actions

Filtered by Repair Center

Work Matrix Overview

Columns in table summarize

bull Total Open Work Orders for group sub-group

bull Total Open Requests by Target Date

bull Total Open PMs by Target Date

Work Matrix Overview (contrsquod)

Example of Work Matrix

Work Matrix Overview (contrsquod)

Example of data broken down by Shop and Priority of Work Order

Work Matrix Overview (contrsquod)

Two levels of grouping

bull Grouping

bull Sub-grouping

Group control includes option for two or more groupings

Selecting Groups and Subgroups

Several actions can be performed on Work Orders represented in the cell

Selected from Mouse Click Action dropdown

Actions

Set Criteria displays matching Work Orders in Explorer Pane

Set Criteria and Explore displays matching Work Orders in Expanded Work Order Explorer view

Actions (contrsquod)

Work Order List Report populates Work Order List report with selected information

Work Order Report (No Grouping) populates Work Order report for printing

Actions (contrsquod)

Run Reporthellip runs an Open Work Order report on selected data

Actions (contrsquod)

Work Manager Overview

General Interface

Views

Labor Calendars Overview

Work Manager and Labor Calendar

Manage and view workloads from calendar or list

Resource planning from broad perspective

Assignment details and dates can be modified

Work Manager Overview

Asset Explorer displayed in Module Explorer Pane to filter Work Manager results

Displays current month by default and uses previous next controls

General Interface

Controls determine view format and records displayed

Options change dependent on View and Display Tabs As selection(s)

General Interface (contrsquod)

View Dropdown determines type of data displayed

Format Dropdown determines calendar list perspective

General Interface (contrsquod)

List View

bull Displays Work Orders in list format

bull Dependent on Display Tabs As selection

General Interface (contrsquod)

Calendar

bull Display Tabs As selection determines orientation and tab information displayed

bull Data corresponds to tab

bull Header includes control to open record

General Interface (contrsquod)

View options

bull Work Orders

bull Labor Assignments

bull Labor Time Reporting

bull Labor Time Off

bull My Assignments

bull My Time Reporting

General Interface (contrsquod)

Quick access to four Labor options

bull Labor Assignments

bull Labor Time Off

bull My Assignments

bull My Time Reporting

Functionality same as Work Manager

Labor Calendars Overview

Work Order History Tab Overview

Fields and Columns

Modifying Status History

Work Order History Tab

Lists activity (ie status change and assignment)

Most records automatically created

Create individual notes for events and activities

Work Order History Tab Overview

History recorded in two areas

bull Event History

bull Work Order Status History

Work Order History Tab Overview (contrsquod)

Selection Box allows user defined Notes to be selected for removal

Date Time and Initials displays

bull Date and Time of status change and note created

bull Initials of individual making change (_MC for system generated)

Fields and Columns

Note

bull Description of Event

bull Content of manually added note

Follow-Up and Complete

bull Follow up required

bull Information discussed in note complete

Fields and Columns (contrsquod)

Click on row to change details of status

Edit Status History Dialog displays

Typically Administrator access only

Modifying Status History

Work Order Expanded Explorer Overview

Multiple Selects and Actions

Favorites List

Work Order Expanded Explorer

Provides ability to select a group of Work Orders and process action(s)

Accessed via Explore button or Expand Explorer Control

Available in Module Explore and Search Page

Work Order Expanded Explorer Overview

Results displayed with additional detail

bull Target Completion Date

bull Procedure Name

bull Asset Name (or Location Name)

bull Location

Work Order Expanded Explorer Overview (contrsquod)

Action Bar options displayed are logical for function currently accessed

Select multiple Work Orders

bull Checkbox

bull Click on record

bull Select Page or Select All Pages

Multiple Selects and Actions

Example of batch Assigning

Multiple Selects and Actions (contrsquod)

Example of batch updating the Target Date

Multiple Selects and Actions (contrsquod)

Example of batch updating with the Complete Close

Multiple Selects and Actions (contrsquod)

Work Orders added to Favorites List are retrieved from specific icon

Not dynamic (manually created)

Added Removed using icon on right side of Work Center Header

Favorites List

Example of adding batch Favorites

Favorites List (contrsquod)

Now letrsquos practice creating two test Work Orders and batch closing them

Batch Close Work Orders Hands-On

To create two test Work Orders select the arrow next to the New button and select Work Orders

Fill in the required Details highlighted in blue

Save the records

Batch Close Work Orders Hands-On (contrsquod)

Open the Work Order Explorer in Expanded Explorer View

Find your two test Work Orders and select them by clicking on the records

Select the Action Button Complete Close

Batch Close Work Orders Hands-On (contrsquod)

Select Close from the Status Dates section of the Work Order

Click Apply

Both test Work Orders will be Closed

Batch Close Work Orders Hands-On (contrsquod)

You have now successfully completed creating two test Work Orders and closed them using the Batch Update feature

Batch Close Work Orders Hands-On (contrsquod)

For access to documentation and tutorials reference wwwmcuserconnectcom

MC User Connect

MCUC Documentation Tutorials Article PDF Video Tutorial

User Guide

Work Matrix Overview

Batch Work Order Assign

Work Order Status History

Work Manager Overview

Additional Resources

Page 4: W09 - Work Order Management Tools

Work Matrix

Work Manager and Labor Calendars

Work Order History Tab

Work Order Expanded Explorer

Agenda

Work Matrix Overview

Selecting Groups and Subgroups

Actions

Work Matrix

Matrix of open Work Orders with option to perform actions

Filtered by Repair Center

Work Matrix Overview

Columns in table summarize

bull Total Open Work Orders for group sub-group

bull Total Open Requests by Target Date

bull Total Open PMs by Target Date

Work Matrix Overview (contrsquod)

Example of Work Matrix

Work Matrix Overview (contrsquod)

Example of data broken down by Shop and Priority of Work Order

Work Matrix Overview (contrsquod)

Two levels of grouping

bull Grouping

bull Sub-grouping

Group control includes option for two or more groupings

Selecting Groups and Subgroups

Several actions can be performed on Work Orders represented in the cell

Selected from Mouse Click Action dropdown

Actions

Set Criteria displays matching Work Orders in Explorer Pane

Set Criteria and Explore displays matching Work Orders in Expanded Work Order Explorer view

Actions (contrsquod)

Work Order List Report populates Work Order List report with selected information

Work Order Report (No Grouping) populates Work Order report for printing

Actions (contrsquod)

Run Reporthellip runs an Open Work Order report on selected data

Actions (contrsquod)

Work Manager Overview

General Interface

Views

Labor Calendars Overview

Work Manager and Labor Calendar

Manage and view workloads from calendar or list

Resource planning from broad perspective

Assignment details and dates can be modified

Work Manager Overview

Asset Explorer displayed in Module Explorer Pane to filter Work Manager results

Displays current month by default and uses previous next controls

General Interface

Controls determine view format and records displayed

Options change dependent on View and Display Tabs As selection(s)

General Interface (contrsquod)

View Dropdown determines type of data displayed

Format Dropdown determines calendar list perspective

General Interface (contrsquod)

List View

bull Displays Work Orders in list format

bull Dependent on Display Tabs As selection

General Interface (contrsquod)

Calendar

bull Display Tabs As selection determines orientation and tab information displayed

bull Data corresponds to tab

bull Header includes control to open record

General Interface (contrsquod)

View options

bull Work Orders

bull Labor Assignments

bull Labor Time Reporting

bull Labor Time Off

bull My Assignments

bull My Time Reporting

General Interface (contrsquod)

Quick access to four Labor options

bull Labor Assignments

bull Labor Time Off

bull My Assignments

bull My Time Reporting

Functionality same as Work Manager

Labor Calendars Overview

Work Order History Tab Overview

Fields and Columns

Modifying Status History

Work Order History Tab

Lists activity (ie status change and assignment)

Most records automatically created

Create individual notes for events and activities

Work Order History Tab Overview

History recorded in two areas

bull Event History

bull Work Order Status History

Work Order History Tab Overview (contrsquod)

Selection Box allows user defined Notes to be selected for removal

Date Time and Initials displays

bull Date and Time of status change and note created

bull Initials of individual making change (_MC for system generated)

Fields and Columns

Note

bull Description of Event

bull Content of manually added note

Follow-Up and Complete

bull Follow up required

bull Information discussed in note complete

Fields and Columns (contrsquod)

Click on row to change details of status

Edit Status History Dialog displays

Typically Administrator access only

Modifying Status History

Work Order Expanded Explorer Overview

Multiple Selects and Actions

Favorites List

Work Order Expanded Explorer

Provides ability to select a group of Work Orders and process action(s)

Accessed via Explore button or Expand Explorer Control

Available in Module Explore and Search Page

Work Order Expanded Explorer Overview

Results displayed with additional detail

bull Target Completion Date

bull Procedure Name

bull Asset Name (or Location Name)

bull Location

Work Order Expanded Explorer Overview (contrsquod)

Action Bar options displayed are logical for function currently accessed

Select multiple Work Orders

bull Checkbox

bull Click on record

bull Select Page or Select All Pages

Multiple Selects and Actions

Example of batch Assigning

Multiple Selects and Actions (contrsquod)

Example of batch updating the Target Date

Multiple Selects and Actions (contrsquod)

Example of batch updating with the Complete Close

Multiple Selects and Actions (contrsquod)

Work Orders added to Favorites List are retrieved from specific icon

Not dynamic (manually created)

Added Removed using icon on right side of Work Center Header

Favorites List

Example of adding batch Favorites

Favorites List (contrsquod)

Now letrsquos practice creating two test Work Orders and batch closing them

Batch Close Work Orders Hands-On

To create two test Work Orders select the arrow next to the New button and select Work Orders

Fill in the required Details highlighted in blue

Save the records

Batch Close Work Orders Hands-On (contrsquod)

Open the Work Order Explorer in Expanded Explorer View

Find your two test Work Orders and select them by clicking on the records

Select the Action Button Complete Close

Batch Close Work Orders Hands-On (contrsquod)

Select Close from the Status Dates section of the Work Order

Click Apply

Both test Work Orders will be Closed

Batch Close Work Orders Hands-On (contrsquod)

You have now successfully completed creating two test Work Orders and closed them using the Batch Update feature

Batch Close Work Orders Hands-On (contrsquod)

For access to documentation and tutorials reference wwwmcuserconnectcom

MC User Connect

MCUC Documentation Tutorials Article PDF Video Tutorial

User Guide

Work Matrix Overview

Batch Work Order Assign

Work Order Status History

Work Manager Overview

Additional Resources

Page 5: W09 - Work Order Management Tools

Work Matrix Overview

Selecting Groups and Subgroups

Actions

Work Matrix

Matrix of open Work Orders with option to perform actions

Filtered by Repair Center

Work Matrix Overview

Columns in table summarize

bull Total Open Work Orders for group sub-group

bull Total Open Requests by Target Date

bull Total Open PMs by Target Date

Work Matrix Overview (contrsquod)

Example of Work Matrix

Work Matrix Overview (contrsquod)

Example of data broken down by Shop and Priority of Work Order

Work Matrix Overview (contrsquod)

Two levels of grouping

bull Grouping

bull Sub-grouping

Group control includes option for two or more groupings

Selecting Groups and Subgroups

Several actions can be performed on Work Orders represented in the cell

Selected from Mouse Click Action dropdown

Actions

Set Criteria displays matching Work Orders in Explorer Pane

Set Criteria and Explore displays matching Work Orders in Expanded Work Order Explorer view

Actions (contrsquod)

Work Order List Report populates Work Order List report with selected information

Work Order Report (No Grouping) populates Work Order report for printing

Actions (contrsquod)

Run Reporthellip runs an Open Work Order report on selected data

Actions (contrsquod)

Work Manager Overview

General Interface

Views

Labor Calendars Overview

Work Manager and Labor Calendar

Manage and view workloads from calendar or list

Resource planning from broad perspective

Assignment details and dates can be modified

Work Manager Overview

Asset Explorer displayed in Module Explorer Pane to filter Work Manager results

Displays current month by default and uses previous next controls

General Interface

Controls determine view format and records displayed

Options change dependent on View and Display Tabs As selection(s)

General Interface (contrsquod)

View Dropdown determines type of data displayed

Format Dropdown determines calendar list perspective

General Interface (contrsquod)

List View

bull Displays Work Orders in list format

bull Dependent on Display Tabs As selection

General Interface (contrsquod)

Calendar

bull Display Tabs As selection determines orientation and tab information displayed

bull Data corresponds to tab

bull Header includes control to open record

General Interface (contrsquod)

View options

bull Work Orders

bull Labor Assignments

bull Labor Time Reporting

bull Labor Time Off

bull My Assignments

bull My Time Reporting

General Interface (contrsquod)

Quick access to four Labor options

bull Labor Assignments

bull Labor Time Off

bull My Assignments

bull My Time Reporting

Functionality same as Work Manager

Labor Calendars Overview

Work Order History Tab Overview

Fields and Columns

Modifying Status History

Work Order History Tab

Lists activity (ie status change and assignment)

Most records automatically created

Create individual notes for events and activities

Work Order History Tab Overview

History recorded in two areas

bull Event History

bull Work Order Status History

Work Order History Tab Overview (contrsquod)

Selection Box allows user defined Notes to be selected for removal

Date Time and Initials displays

bull Date and Time of status change and note created

bull Initials of individual making change (_MC for system generated)

Fields and Columns

Note

bull Description of Event

bull Content of manually added note

Follow-Up and Complete

bull Follow up required

bull Information discussed in note complete

Fields and Columns (contrsquod)

Click on row to change details of status

Edit Status History Dialog displays

Typically Administrator access only

Modifying Status History

Work Order Expanded Explorer Overview

Multiple Selects and Actions

Favorites List

Work Order Expanded Explorer

Provides ability to select a group of Work Orders and process action(s)

Accessed via Explore button or Expand Explorer Control

Available in Module Explore and Search Page

Work Order Expanded Explorer Overview

Results displayed with additional detail

bull Target Completion Date

bull Procedure Name

bull Asset Name (or Location Name)

bull Location

Work Order Expanded Explorer Overview (contrsquod)

Action Bar options displayed are logical for function currently accessed

Select multiple Work Orders

bull Checkbox

bull Click on record

bull Select Page or Select All Pages

Multiple Selects and Actions

Example of batch Assigning

Multiple Selects and Actions (contrsquod)

Example of batch updating the Target Date

Multiple Selects and Actions (contrsquod)

Example of batch updating with the Complete Close

Multiple Selects and Actions (contrsquod)

Work Orders added to Favorites List are retrieved from specific icon

Not dynamic (manually created)

Added Removed using icon on right side of Work Center Header

Favorites List

Example of adding batch Favorites

Favorites List (contrsquod)

Now letrsquos practice creating two test Work Orders and batch closing them

Batch Close Work Orders Hands-On

To create two test Work Orders select the arrow next to the New button and select Work Orders

Fill in the required Details highlighted in blue

Save the records

Batch Close Work Orders Hands-On (contrsquod)

Open the Work Order Explorer in Expanded Explorer View

Find your two test Work Orders and select them by clicking on the records

Select the Action Button Complete Close

Batch Close Work Orders Hands-On (contrsquod)

Select Close from the Status Dates section of the Work Order

Click Apply

Both test Work Orders will be Closed

Batch Close Work Orders Hands-On (contrsquod)

You have now successfully completed creating two test Work Orders and closed them using the Batch Update feature

Batch Close Work Orders Hands-On (contrsquod)

For access to documentation and tutorials reference wwwmcuserconnectcom

MC User Connect

MCUC Documentation Tutorials Article PDF Video Tutorial

User Guide

Work Matrix Overview

Batch Work Order Assign

Work Order Status History

Work Manager Overview

Additional Resources

Page 6: W09 - Work Order Management Tools

Matrix of open Work Orders with option to perform actions

Filtered by Repair Center

Work Matrix Overview

Columns in table summarize

bull Total Open Work Orders for group sub-group

bull Total Open Requests by Target Date

bull Total Open PMs by Target Date

Work Matrix Overview (contrsquod)

Example of Work Matrix

Work Matrix Overview (contrsquod)

Example of data broken down by Shop and Priority of Work Order

Work Matrix Overview (contrsquod)

Two levels of grouping

bull Grouping

bull Sub-grouping

Group control includes option for two or more groupings

Selecting Groups and Subgroups

Several actions can be performed on Work Orders represented in the cell

Selected from Mouse Click Action dropdown

Actions

Set Criteria displays matching Work Orders in Explorer Pane

Set Criteria and Explore displays matching Work Orders in Expanded Work Order Explorer view

Actions (contrsquod)

Work Order List Report populates Work Order List report with selected information

Work Order Report (No Grouping) populates Work Order report for printing

Actions (contrsquod)

Run Reporthellip runs an Open Work Order report on selected data

Actions (contrsquod)

Work Manager Overview

General Interface

Views

Labor Calendars Overview

Work Manager and Labor Calendar

Manage and view workloads from calendar or list

Resource planning from broad perspective

Assignment details and dates can be modified

Work Manager Overview

Asset Explorer displayed in Module Explorer Pane to filter Work Manager results

Displays current month by default and uses previous next controls

General Interface

Controls determine view format and records displayed

Options change dependent on View and Display Tabs As selection(s)

General Interface (contrsquod)

View Dropdown determines type of data displayed

Format Dropdown determines calendar list perspective

General Interface (contrsquod)

List View

bull Displays Work Orders in list format

bull Dependent on Display Tabs As selection

General Interface (contrsquod)

Calendar

bull Display Tabs As selection determines orientation and tab information displayed

bull Data corresponds to tab

bull Header includes control to open record

General Interface (contrsquod)

View options

bull Work Orders

bull Labor Assignments

bull Labor Time Reporting

bull Labor Time Off

bull My Assignments

bull My Time Reporting

General Interface (contrsquod)

Quick access to four Labor options

bull Labor Assignments

bull Labor Time Off

bull My Assignments

bull My Time Reporting

Functionality same as Work Manager

Labor Calendars Overview

Work Order History Tab Overview

Fields and Columns

Modifying Status History

Work Order History Tab

Lists activity (ie status change and assignment)

Most records automatically created

Create individual notes for events and activities

Work Order History Tab Overview

History recorded in two areas

bull Event History

bull Work Order Status History

Work Order History Tab Overview (contrsquod)

Selection Box allows user defined Notes to be selected for removal

Date Time and Initials displays

bull Date and Time of status change and note created

bull Initials of individual making change (_MC for system generated)

Fields and Columns

Note

bull Description of Event

bull Content of manually added note

Follow-Up and Complete

bull Follow up required

bull Information discussed in note complete

Fields and Columns (contrsquod)

Click on row to change details of status

Edit Status History Dialog displays

Typically Administrator access only

Modifying Status History

Work Order Expanded Explorer Overview

Multiple Selects and Actions

Favorites List

Work Order Expanded Explorer

Provides ability to select a group of Work Orders and process action(s)

Accessed via Explore button or Expand Explorer Control

Available in Module Explore and Search Page

Work Order Expanded Explorer Overview

Results displayed with additional detail

bull Target Completion Date

bull Procedure Name

bull Asset Name (or Location Name)

bull Location

Work Order Expanded Explorer Overview (contrsquod)

Action Bar options displayed are logical for function currently accessed

Select multiple Work Orders

bull Checkbox

bull Click on record

bull Select Page or Select All Pages

Multiple Selects and Actions

Example of batch Assigning

Multiple Selects and Actions (contrsquod)

Example of batch updating the Target Date

Multiple Selects and Actions (contrsquod)

Example of batch updating with the Complete Close

Multiple Selects and Actions (contrsquod)

Work Orders added to Favorites List are retrieved from specific icon

Not dynamic (manually created)

Added Removed using icon on right side of Work Center Header

Favorites List

Example of adding batch Favorites

Favorites List (contrsquod)

Now letrsquos practice creating two test Work Orders and batch closing them

Batch Close Work Orders Hands-On

To create two test Work Orders select the arrow next to the New button and select Work Orders

Fill in the required Details highlighted in blue

Save the records

Batch Close Work Orders Hands-On (contrsquod)

Open the Work Order Explorer in Expanded Explorer View

Find your two test Work Orders and select them by clicking on the records

Select the Action Button Complete Close

Batch Close Work Orders Hands-On (contrsquod)

Select Close from the Status Dates section of the Work Order

Click Apply

Both test Work Orders will be Closed

Batch Close Work Orders Hands-On (contrsquod)

You have now successfully completed creating two test Work Orders and closed them using the Batch Update feature

Batch Close Work Orders Hands-On (contrsquod)

For access to documentation and tutorials reference wwwmcuserconnectcom

MC User Connect

MCUC Documentation Tutorials Article PDF Video Tutorial

User Guide

Work Matrix Overview

Batch Work Order Assign

Work Order Status History

Work Manager Overview

Additional Resources

Page 7: W09 - Work Order Management Tools

Columns in table summarize

bull Total Open Work Orders for group sub-group

bull Total Open Requests by Target Date

bull Total Open PMs by Target Date

Work Matrix Overview (contrsquod)

Example of Work Matrix

Work Matrix Overview (contrsquod)

Example of data broken down by Shop and Priority of Work Order

Work Matrix Overview (contrsquod)

Two levels of grouping

bull Grouping

bull Sub-grouping

Group control includes option for two or more groupings

Selecting Groups and Subgroups

Several actions can be performed on Work Orders represented in the cell

Selected from Mouse Click Action dropdown

Actions

Set Criteria displays matching Work Orders in Explorer Pane

Set Criteria and Explore displays matching Work Orders in Expanded Work Order Explorer view

Actions (contrsquod)

Work Order List Report populates Work Order List report with selected information

Work Order Report (No Grouping) populates Work Order report for printing

Actions (contrsquod)

Run Reporthellip runs an Open Work Order report on selected data

Actions (contrsquod)

Work Manager Overview

General Interface

Views

Labor Calendars Overview

Work Manager and Labor Calendar

Manage and view workloads from calendar or list

Resource planning from broad perspective

Assignment details and dates can be modified

Work Manager Overview

Asset Explorer displayed in Module Explorer Pane to filter Work Manager results

Displays current month by default and uses previous next controls

General Interface

Controls determine view format and records displayed

Options change dependent on View and Display Tabs As selection(s)

General Interface (contrsquod)

View Dropdown determines type of data displayed

Format Dropdown determines calendar list perspective

General Interface (contrsquod)

List View

bull Displays Work Orders in list format

bull Dependent on Display Tabs As selection

General Interface (contrsquod)

Calendar

bull Display Tabs As selection determines orientation and tab information displayed

bull Data corresponds to tab

bull Header includes control to open record

General Interface (contrsquod)

View options

bull Work Orders

bull Labor Assignments

bull Labor Time Reporting

bull Labor Time Off

bull My Assignments

bull My Time Reporting

General Interface (contrsquod)

Quick access to four Labor options

bull Labor Assignments

bull Labor Time Off

bull My Assignments

bull My Time Reporting

Functionality same as Work Manager

Labor Calendars Overview

Work Order History Tab Overview

Fields and Columns

Modifying Status History

Work Order History Tab

Lists activity (ie status change and assignment)

Most records automatically created

Create individual notes for events and activities

Work Order History Tab Overview

History recorded in two areas

bull Event History

bull Work Order Status History

Work Order History Tab Overview (contrsquod)

Selection Box allows user defined Notes to be selected for removal

Date Time and Initials displays

bull Date and Time of status change and note created

bull Initials of individual making change (_MC for system generated)

Fields and Columns

Note

bull Description of Event

bull Content of manually added note

Follow-Up and Complete

bull Follow up required

bull Information discussed in note complete

Fields and Columns (contrsquod)

Click on row to change details of status

Edit Status History Dialog displays

Typically Administrator access only

Modifying Status History

Work Order Expanded Explorer Overview

Multiple Selects and Actions

Favorites List

Work Order Expanded Explorer

Provides ability to select a group of Work Orders and process action(s)

Accessed via Explore button or Expand Explorer Control

Available in Module Explore and Search Page

Work Order Expanded Explorer Overview

Results displayed with additional detail

bull Target Completion Date

bull Procedure Name

bull Asset Name (or Location Name)

bull Location

Work Order Expanded Explorer Overview (contrsquod)

Action Bar options displayed are logical for function currently accessed

Select multiple Work Orders

bull Checkbox

bull Click on record

bull Select Page or Select All Pages

Multiple Selects and Actions

Example of batch Assigning

Multiple Selects and Actions (contrsquod)

Example of batch updating the Target Date

Multiple Selects and Actions (contrsquod)

Example of batch updating with the Complete Close

Multiple Selects and Actions (contrsquod)

Work Orders added to Favorites List are retrieved from specific icon

Not dynamic (manually created)

Added Removed using icon on right side of Work Center Header

Favorites List

Example of adding batch Favorites

Favorites List (contrsquod)

Now letrsquos practice creating two test Work Orders and batch closing them

Batch Close Work Orders Hands-On

To create two test Work Orders select the arrow next to the New button and select Work Orders

Fill in the required Details highlighted in blue

Save the records

Batch Close Work Orders Hands-On (contrsquod)

Open the Work Order Explorer in Expanded Explorer View

Find your two test Work Orders and select them by clicking on the records

Select the Action Button Complete Close

Batch Close Work Orders Hands-On (contrsquod)

Select Close from the Status Dates section of the Work Order

Click Apply

Both test Work Orders will be Closed

Batch Close Work Orders Hands-On (contrsquod)

You have now successfully completed creating two test Work Orders and closed them using the Batch Update feature

Batch Close Work Orders Hands-On (contrsquod)

For access to documentation and tutorials reference wwwmcuserconnectcom

MC User Connect

MCUC Documentation Tutorials Article PDF Video Tutorial

User Guide

Work Matrix Overview

Batch Work Order Assign

Work Order Status History

Work Manager Overview

Additional Resources

Page 8: W09 - Work Order Management Tools

Example of Work Matrix

Work Matrix Overview (contrsquod)

Example of data broken down by Shop and Priority of Work Order

Work Matrix Overview (contrsquod)

Two levels of grouping

bull Grouping

bull Sub-grouping

Group control includes option for two or more groupings

Selecting Groups and Subgroups

Several actions can be performed on Work Orders represented in the cell

Selected from Mouse Click Action dropdown

Actions

Set Criteria displays matching Work Orders in Explorer Pane

Set Criteria and Explore displays matching Work Orders in Expanded Work Order Explorer view

Actions (contrsquod)

Work Order List Report populates Work Order List report with selected information

Work Order Report (No Grouping) populates Work Order report for printing

Actions (contrsquod)

Run Reporthellip runs an Open Work Order report on selected data

Actions (contrsquod)

Work Manager Overview

General Interface

Views

Labor Calendars Overview

Work Manager and Labor Calendar

Manage and view workloads from calendar or list

Resource planning from broad perspective

Assignment details and dates can be modified

Work Manager Overview

Asset Explorer displayed in Module Explorer Pane to filter Work Manager results

Displays current month by default and uses previous next controls

General Interface

Controls determine view format and records displayed

Options change dependent on View and Display Tabs As selection(s)

General Interface (contrsquod)

View Dropdown determines type of data displayed

Format Dropdown determines calendar list perspective

General Interface (contrsquod)

List View

bull Displays Work Orders in list format

bull Dependent on Display Tabs As selection

General Interface (contrsquod)

Calendar

bull Display Tabs As selection determines orientation and tab information displayed

bull Data corresponds to tab

bull Header includes control to open record

General Interface (contrsquod)

View options

bull Work Orders

bull Labor Assignments

bull Labor Time Reporting

bull Labor Time Off

bull My Assignments

bull My Time Reporting

General Interface (contrsquod)

Quick access to four Labor options

bull Labor Assignments

bull Labor Time Off

bull My Assignments

bull My Time Reporting

Functionality same as Work Manager

Labor Calendars Overview

Work Order History Tab Overview

Fields and Columns

Modifying Status History

Work Order History Tab

Lists activity (ie status change and assignment)

Most records automatically created

Create individual notes for events and activities

Work Order History Tab Overview

History recorded in two areas

bull Event History

bull Work Order Status History

Work Order History Tab Overview (contrsquod)

Selection Box allows user defined Notes to be selected for removal

Date Time and Initials displays

bull Date and Time of status change and note created

bull Initials of individual making change (_MC for system generated)

Fields and Columns

Note

bull Description of Event

bull Content of manually added note

Follow-Up and Complete

bull Follow up required

bull Information discussed in note complete

Fields and Columns (contrsquod)

Click on row to change details of status

Edit Status History Dialog displays

Typically Administrator access only

Modifying Status History

Work Order Expanded Explorer Overview

Multiple Selects and Actions

Favorites List

Work Order Expanded Explorer

Provides ability to select a group of Work Orders and process action(s)

Accessed via Explore button or Expand Explorer Control

Available in Module Explore and Search Page

Work Order Expanded Explorer Overview

Results displayed with additional detail

bull Target Completion Date

bull Procedure Name

bull Asset Name (or Location Name)

bull Location

Work Order Expanded Explorer Overview (contrsquod)

Action Bar options displayed are logical for function currently accessed

Select multiple Work Orders

bull Checkbox

bull Click on record

bull Select Page or Select All Pages

Multiple Selects and Actions

Example of batch Assigning

Multiple Selects and Actions (contrsquod)

Example of batch updating the Target Date

Multiple Selects and Actions (contrsquod)

Example of batch updating with the Complete Close

Multiple Selects and Actions (contrsquod)

Work Orders added to Favorites List are retrieved from specific icon

Not dynamic (manually created)

Added Removed using icon on right side of Work Center Header

Favorites List

Example of adding batch Favorites

Favorites List (contrsquod)

Now letrsquos practice creating two test Work Orders and batch closing them

Batch Close Work Orders Hands-On

To create two test Work Orders select the arrow next to the New button and select Work Orders

Fill in the required Details highlighted in blue

Save the records

Batch Close Work Orders Hands-On (contrsquod)

Open the Work Order Explorer in Expanded Explorer View

Find your two test Work Orders and select them by clicking on the records

Select the Action Button Complete Close

Batch Close Work Orders Hands-On (contrsquod)

Select Close from the Status Dates section of the Work Order

Click Apply

Both test Work Orders will be Closed

Batch Close Work Orders Hands-On (contrsquod)

You have now successfully completed creating two test Work Orders and closed them using the Batch Update feature

Batch Close Work Orders Hands-On (contrsquod)

For access to documentation and tutorials reference wwwmcuserconnectcom

MC User Connect

MCUC Documentation Tutorials Article PDF Video Tutorial

User Guide

Work Matrix Overview

Batch Work Order Assign

Work Order Status History

Work Manager Overview

Additional Resources

Page 9: W09 - Work Order Management Tools

Example of data broken down by Shop and Priority of Work Order

Work Matrix Overview (contrsquod)

Two levels of grouping

bull Grouping

bull Sub-grouping

Group control includes option for two or more groupings

Selecting Groups and Subgroups

Several actions can be performed on Work Orders represented in the cell

Selected from Mouse Click Action dropdown

Actions

Set Criteria displays matching Work Orders in Explorer Pane

Set Criteria and Explore displays matching Work Orders in Expanded Work Order Explorer view

Actions (contrsquod)

Work Order List Report populates Work Order List report with selected information

Work Order Report (No Grouping) populates Work Order report for printing

Actions (contrsquod)

Run Reporthellip runs an Open Work Order report on selected data

Actions (contrsquod)

Work Manager Overview

General Interface

Views

Labor Calendars Overview

Work Manager and Labor Calendar

Manage and view workloads from calendar or list

Resource planning from broad perspective

Assignment details and dates can be modified

Work Manager Overview

Asset Explorer displayed in Module Explorer Pane to filter Work Manager results

Displays current month by default and uses previous next controls

General Interface

Controls determine view format and records displayed

Options change dependent on View and Display Tabs As selection(s)

General Interface (contrsquod)

View Dropdown determines type of data displayed

Format Dropdown determines calendar list perspective

General Interface (contrsquod)

List View

bull Displays Work Orders in list format

bull Dependent on Display Tabs As selection

General Interface (contrsquod)

Calendar

bull Display Tabs As selection determines orientation and tab information displayed

bull Data corresponds to tab

bull Header includes control to open record

General Interface (contrsquod)

View options

bull Work Orders

bull Labor Assignments

bull Labor Time Reporting

bull Labor Time Off

bull My Assignments

bull My Time Reporting

General Interface (contrsquod)

Quick access to four Labor options

bull Labor Assignments

bull Labor Time Off

bull My Assignments

bull My Time Reporting

Functionality same as Work Manager

Labor Calendars Overview

Work Order History Tab Overview

Fields and Columns

Modifying Status History

Work Order History Tab

Lists activity (ie status change and assignment)

Most records automatically created

Create individual notes for events and activities

Work Order History Tab Overview

History recorded in two areas

bull Event History

bull Work Order Status History

Work Order History Tab Overview (contrsquod)

Selection Box allows user defined Notes to be selected for removal

Date Time and Initials displays

bull Date and Time of status change and note created

bull Initials of individual making change (_MC for system generated)

Fields and Columns

Note

bull Description of Event

bull Content of manually added note

Follow-Up and Complete

bull Follow up required

bull Information discussed in note complete

Fields and Columns (contrsquod)

Click on row to change details of status

Edit Status History Dialog displays

Typically Administrator access only

Modifying Status History

Work Order Expanded Explorer Overview

Multiple Selects and Actions

Favorites List

Work Order Expanded Explorer

Provides ability to select a group of Work Orders and process action(s)

Accessed via Explore button or Expand Explorer Control

Available in Module Explore and Search Page

Work Order Expanded Explorer Overview

Results displayed with additional detail

bull Target Completion Date

bull Procedure Name

bull Asset Name (or Location Name)

bull Location

Work Order Expanded Explorer Overview (contrsquod)

Action Bar options displayed are logical for function currently accessed

Select multiple Work Orders

bull Checkbox

bull Click on record

bull Select Page or Select All Pages

Multiple Selects and Actions

Example of batch Assigning

Multiple Selects and Actions (contrsquod)

Example of batch updating the Target Date

Multiple Selects and Actions (contrsquod)

Example of batch updating with the Complete Close

Multiple Selects and Actions (contrsquod)

Work Orders added to Favorites List are retrieved from specific icon

Not dynamic (manually created)

Added Removed using icon on right side of Work Center Header

Favorites List

Example of adding batch Favorites

Favorites List (contrsquod)

Now letrsquos practice creating two test Work Orders and batch closing them

Batch Close Work Orders Hands-On

To create two test Work Orders select the arrow next to the New button and select Work Orders

Fill in the required Details highlighted in blue

Save the records

Batch Close Work Orders Hands-On (contrsquod)

Open the Work Order Explorer in Expanded Explorer View

Find your two test Work Orders and select them by clicking on the records

Select the Action Button Complete Close

Batch Close Work Orders Hands-On (contrsquod)

Select Close from the Status Dates section of the Work Order

Click Apply

Both test Work Orders will be Closed

Batch Close Work Orders Hands-On (contrsquod)

You have now successfully completed creating two test Work Orders and closed them using the Batch Update feature

Batch Close Work Orders Hands-On (contrsquod)

For access to documentation and tutorials reference wwwmcuserconnectcom

MC User Connect

MCUC Documentation Tutorials Article PDF Video Tutorial

User Guide

Work Matrix Overview

Batch Work Order Assign

Work Order Status History

Work Manager Overview

Additional Resources

Page 10: W09 - Work Order Management Tools

Two levels of grouping

bull Grouping

bull Sub-grouping

Group control includes option for two or more groupings

Selecting Groups and Subgroups

Several actions can be performed on Work Orders represented in the cell

Selected from Mouse Click Action dropdown

Actions

Set Criteria displays matching Work Orders in Explorer Pane

Set Criteria and Explore displays matching Work Orders in Expanded Work Order Explorer view

Actions (contrsquod)

Work Order List Report populates Work Order List report with selected information

Work Order Report (No Grouping) populates Work Order report for printing

Actions (contrsquod)

Run Reporthellip runs an Open Work Order report on selected data

Actions (contrsquod)

Work Manager Overview

General Interface

Views

Labor Calendars Overview

Work Manager and Labor Calendar

Manage and view workloads from calendar or list

Resource planning from broad perspective

Assignment details and dates can be modified

Work Manager Overview

Asset Explorer displayed in Module Explorer Pane to filter Work Manager results

Displays current month by default and uses previous next controls

General Interface

Controls determine view format and records displayed

Options change dependent on View and Display Tabs As selection(s)

General Interface (contrsquod)

View Dropdown determines type of data displayed

Format Dropdown determines calendar list perspective

General Interface (contrsquod)

List View

bull Displays Work Orders in list format

bull Dependent on Display Tabs As selection

General Interface (contrsquod)

Calendar

bull Display Tabs As selection determines orientation and tab information displayed

bull Data corresponds to tab

bull Header includes control to open record

General Interface (contrsquod)

View options

bull Work Orders

bull Labor Assignments

bull Labor Time Reporting

bull Labor Time Off

bull My Assignments

bull My Time Reporting

General Interface (contrsquod)

Quick access to four Labor options

bull Labor Assignments

bull Labor Time Off

bull My Assignments

bull My Time Reporting

Functionality same as Work Manager

Labor Calendars Overview

Work Order History Tab Overview

Fields and Columns

Modifying Status History

Work Order History Tab

Lists activity (ie status change and assignment)

Most records automatically created

Create individual notes for events and activities

Work Order History Tab Overview

History recorded in two areas

bull Event History

bull Work Order Status History

Work Order History Tab Overview (contrsquod)

Selection Box allows user defined Notes to be selected for removal

Date Time and Initials displays

bull Date and Time of status change and note created

bull Initials of individual making change (_MC for system generated)

Fields and Columns

Note

bull Description of Event

bull Content of manually added note

Follow-Up and Complete

bull Follow up required

bull Information discussed in note complete

Fields and Columns (contrsquod)

Click on row to change details of status

Edit Status History Dialog displays

Typically Administrator access only

Modifying Status History

Work Order Expanded Explorer Overview

Multiple Selects and Actions

Favorites List

Work Order Expanded Explorer

Provides ability to select a group of Work Orders and process action(s)

Accessed via Explore button or Expand Explorer Control

Available in Module Explore and Search Page

Work Order Expanded Explorer Overview

Results displayed with additional detail

bull Target Completion Date

bull Procedure Name

bull Asset Name (or Location Name)

bull Location

Work Order Expanded Explorer Overview (contrsquod)

Action Bar options displayed are logical for function currently accessed

Select multiple Work Orders

bull Checkbox

bull Click on record

bull Select Page or Select All Pages

Multiple Selects and Actions

Example of batch Assigning

Multiple Selects and Actions (contrsquod)

Example of batch updating the Target Date

Multiple Selects and Actions (contrsquod)

Example of batch updating with the Complete Close

Multiple Selects and Actions (contrsquod)

Work Orders added to Favorites List are retrieved from specific icon

Not dynamic (manually created)

Added Removed using icon on right side of Work Center Header

Favorites List

Example of adding batch Favorites

Favorites List (contrsquod)

Now letrsquos practice creating two test Work Orders and batch closing them

Batch Close Work Orders Hands-On

To create two test Work Orders select the arrow next to the New button and select Work Orders

Fill in the required Details highlighted in blue

Save the records

Batch Close Work Orders Hands-On (contrsquod)

Open the Work Order Explorer in Expanded Explorer View

Find your two test Work Orders and select them by clicking on the records

Select the Action Button Complete Close

Batch Close Work Orders Hands-On (contrsquod)

Select Close from the Status Dates section of the Work Order

Click Apply

Both test Work Orders will be Closed

Batch Close Work Orders Hands-On (contrsquod)

You have now successfully completed creating two test Work Orders and closed them using the Batch Update feature

Batch Close Work Orders Hands-On (contrsquod)

For access to documentation and tutorials reference wwwmcuserconnectcom

MC User Connect

MCUC Documentation Tutorials Article PDF Video Tutorial

User Guide

Work Matrix Overview

Batch Work Order Assign

Work Order Status History

Work Manager Overview

Additional Resources

Page 11: W09 - Work Order Management Tools

Several actions can be performed on Work Orders represented in the cell

Selected from Mouse Click Action dropdown

Actions

Set Criteria displays matching Work Orders in Explorer Pane

Set Criteria and Explore displays matching Work Orders in Expanded Work Order Explorer view

Actions (contrsquod)

Work Order List Report populates Work Order List report with selected information

Work Order Report (No Grouping) populates Work Order report for printing

Actions (contrsquod)

Run Reporthellip runs an Open Work Order report on selected data

Actions (contrsquod)

Work Manager Overview

General Interface

Views

Labor Calendars Overview

Work Manager and Labor Calendar

Manage and view workloads from calendar or list

Resource planning from broad perspective

Assignment details and dates can be modified

Work Manager Overview

Asset Explorer displayed in Module Explorer Pane to filter Work Manager results

Displays current month by default and uses previous next controls

General Interface

Controls determine view format and records displayed

Options change dependent on View and Display Tabs As selection(s)

General Interface (contrsquod)

View Dropdown determines type of data displayed

Format Dropdown determines calendar list perspective

General Interface (contrsquod)

List View

bull Displays Work Orders in list format

bull Dependent on Display Tabs As selection

General Interface (contrsquod)

Calendar

bull Display Tabs As selection determines orientation and tab information displayed

bull Data corresponds to tab

bull Header includes control to open record

General Interface (contrsquod)

View options

bull Work Orders

bull Labor Assignments

bull Labor Time Reporting

bull Labor Time Off

bull My Assignments

bull My Time Reporting

General Interface (contrsquod)

Quick access to four Labor options

bull Labor Assignments

bull Labor Time Off

bull My Assignments

bull My Time Reporting

Functionality same as Work Manager

Labor Calendars Overview

Work Order History Tab Overview

Fields and Columns

Modifying Status History

Work Order History Tab

Lists activity (ie status change and assignment)

Most records automatically created

Create individual notes for events and activities

Work Order History Tab Overview

History recorded in two areas

bull Event History

bull Work Order Status History

Work Order History Tab Overview (contrsquod)

Selection Box allows user defined Notes to be selected for removal

Date Time and Initials displays

bull Date and Time of status change and note created

bull Initials of individual making change (_MC for system generated)

Fields and Columns

Note

bull Description of Event

bull Content of manually added note

Follow-Up and Complete

bull Follow up required

bull Information discussed in note complete

Fields and Columns (contrsquod)

Click on row to change details of status

Edit Status History Dialog displays

Typically Administrator access only

Modifying Status History

Work Order Expanded Explorer Overview

Multiple Selects and Actions

Favorites List

Work Order Expanded Explorer

Provides ability to select a group of Work Orders and process action(s)

Accessed via Explore button or Expand Explorer Control

Available in Module Explore and Search Page

Work Order Expanded Explorer Overview

Results displayed with additional detail

bull Target Completion Date

bull Procedure Name

bull Asset Name (or Location Name)

bull Location

Work Order Expanded Explorer Overview (contrsquod)

Action Bar options displayed are logical for function currently accessed

Select multiple Work Orders

bull Checkbox

bull Click on record

bull Select Page or Select All Pages

Multiple Selects and Actions

Example of batch Assigning

Multiple Selects and Actions (contrsquod)

Example of batch updating the Target Date

Multiple Selects and Actions (contrsquod)

Example of batch updating with the Complete Close

Multiple Selects and Actions (contrsquod)

Work Orders added to Favorites List are retrieved from specific icon

Not dynamic (manually created)

Added Removed using icon on right side of Work Center Header

Favorites List

Example of adding batch Favorites

Favorites List (contrsquod)

Now letrsquos practice creating two test Work Orders and batch closing them

Batch Close Work Orders Hands-On

To create two test Work Orders select the arrow next to the New button and select Work Orders

Fill in the required Details highlighted in blue

Save the records

Batch Close Work Orders Hands-On (contrsquod)

Open the Work Order Explorer in Expanded Explorer View

Find your two test Work Orders and select them by clicking on the records

Select the Action Button Complete Close

Batch Close Work Orders Hands-On (contrsquod)

Select Close from the Status Dates section of the Work Order

Click Apply

Both test Work Orders will be Closed

Batch Close Work Orders Hands-On (contrsquod)

You have now successfully completed creating two test Work Orders and closed them using the Batch Update feature

Batch Close Work Orders Hands-On (contrsquod)

For access to documentation and tutorials reference wwwmcuserconnectcom

MC User Connect

MCUC Documentation Tutorials Article PDF Video Tutorial

User Guide

Work Matrix Overview

Batch Work Order Assign

Work Order Status History

Work Manager Overview

Additional Resources

Page 12: W09 - Work Order Management Tools

Set Criteria displays matching Work Orders in Explorer Pane

Set Criteria and Explore displays matching Work Orders in Expanded Work Order Explorer view

Actions (contrsquod)

Work Order List Report populates Work Order List report with selected information

Work Order Report (No Grouping) populates Work Order report for printing

Actions (contrsquod)

Run Reporthellip runs an Open Work Order report on selected data

Actions (contrsquod)

Work Manager Overview

General Interface

Views

Labor Calendars Overview

Work Manager and Labor Calendar

Manage and view workloads from calendar or list

Resource planning from broad perspective

Assignment details and dates can be modified

Work Manager Overview

Asset Explorer displayed in Module Explorer Pane to filter Work Manager results

Displays current month by default and uses previous next controls

General Interface

Controls determine view format and records displayed

Options change dependent on View and Display Tabs As selection(s)

General Interface (contrsquod)

View Dropdown determines type of data displayed

Format Dropdown determines calendar list perspective

General Interface (contrsquod)

List View

bull Displays Work Orders in list format

bull Dependent on Display Tabs As selection

General Interface (contrsquod)

Calendar

bull Display Tabs As selection determines orientation and tab information displayed

bull Data corresponds to tab

bull Header includes control to open record

General Interface (contrsquod)

View options

bull Work Orders

bull Labor Assignments

bull Labor Time Reporting

bull Labor Time Off

bull My Assignments

bull My Time Reporting

General Interface (contrsquod)

Quick access to four Labor options

bull Labor Assignments

bull Labor Time Off

bull My Assignments

bull My Time Reporting

Functionality same as Work Manager

Labor Calendars Overview

Work Order History Tab Overview

Fields and Columns

Modifying Status History

Work Order History Tab

Lists activity (ie status change and assignment)

Most records automatically created

Create individual notes for events and activities

Work Order History Tab Overview

History recorded in two areas

bull Event History

bull Work Order Status History

Work Order History Tab Overview (contrsquod)

Selection Box allows user defined Notes to be selected for removal

Date Time and Initials displays

bull Date and Time of status change and note created

bull Initials of individual making change (_MC for system generated)

Fields and Columns

Note

bull Description of Event

bull Content of manually added note

Follow-Up and Complete

bull Follow up required

bull Information discussed in note complete

Fields and Columns (contrsquod)

Click on row to change details of status

Edit Status History Dialog displays

Typically Administrator access only

Modifying Status History

Work Order Expanded Explorer Overview

Multiple Selects and Actions

Favorites List

Work Order Expanded Explorer

Provides ability to select a group of Work Orders and process action(s)

Accessed via Explore button or Expand Explorer Control

Available in Module Explore and Search Page

Work Order Expanded Explorer Overview

Results displayed with additional detail

bull Target Completion Date

bull Procedure Name

bull Asset Name (or Location Name)

bull Location

Work Order Expanded Explorer Overview (contrsquod)

Action Bar options displayed are logical for function currently accessed

Select multiple Work Orders

bull Checkbox

bull Click on record

bull Select Page or Select All Pages

Multiple Selects and Actions

Example of batch Assigning

Multiple Selects and Actions (contrsquod)

Example of batch updating the Target Date

Multiple Selects and Actions (contrsquod)

Example of batch updating with the Complete Close

Multiple Selects and Actions (contrsquod)

Work Orders added to Favorites List are retrieved from specific icon

Not dynamic (manually created)

Added Removed using icon on right side of Work Center Header

Favorites List

Example of adding batch Favorites

Favorites List (contrsquod)

Now letrsquos practice creating two test Work Orders and batch closing them

Batch Close Work Orders Hands-On

To create two test Work Orders select the arrow next to the New button and select Work Orders

Fill in the required Details highlighted in blue

Save the records

Batch Close Work Orders Hands-On (contrsquod)

Open the Work Order Explorer in Expanded Explorer View

Find your two test Work Orders and select them by clicking on the records

Select the Action Button Complete Close

Batch Close Work Orders Hands-On (contrsquod)

Select Close from the Status Dates section of the Work Order

Click Apply

Both test Work Orders will be Closed

Batch Close Work Orders Hands-On (contrsquod)

You have now successfully completed creating two test Work Orders and closed them using the Batch Update feature

Batch Close Work Orders Hands-On (contrsquod)

For access to documentation and tutorials reference wwwmcuserconnectcom

MC User Connect

MCUC Documentation Tutorials Article PDF Video Tutorial

User Guide

Work Matrix Overview

Batch Work Order Assign

Work Order Status History

Work Manager Overview

Additional Resources

Page 13: W09 - Work Order Management Tools

Work Order List Report populates Work Order List report with selected information

Work Order Report (No Grouping) populates Work Order report for printing

Actions (contrsquod)

Run Reporthellip runs an Open Work Order report on selected data

Actions (contrsquod)

Work Manager Overview

General Interface

Views

Labor Calendars Overview

Work Manager and Labor Calendar

Manage and view workloads from calendar or list

Resource planning from broad perspective

Assignment details and dates can be modified

Work Manager Overview

Asset Explorer displayed in Module Explorer Pane to filter Work Manager results

Displays current month by default and uses previous next controls

General Interface

Controls determine view format and records displayed

Options change dependent on View and Display Tabs As selection(s)

General Interface (contrsquod)

View Dropdown determines type of data displayed

Format Dropdown determines calendar list perspective

General Interface (contrsquod)

List View

bull Displays Work Orders in list format

bull Dependent on Display Tabs As selection

General Interface (contrsquod)

Calendar

bull Display Tabs As selection determines orientation and tab information displayed

bull Data corresponds to tab

bull Header includes control to open record

General Interface (contrsquod)

View options

bull Work Orders

bull Labor Assignments

bull Labor Time Reporting

bull Labor Time Off

bull My Assignments

bull My Time Reporting

General Interface (contrsquod)

Quick access to four Labor options

bull Labor Assignments

bull Labor Time Off

bull My Assignments

bull My Time Reporting

Functionality same as Work Manager

Labor Calendars Overview

Work Order History Tab Overview

Fields and Columns

Modifying Status History

Work Order History Tab

Lists activity (ie status change and assignment)

Most records automatically created

Create individual notes for events and activities

Work Order History Tab Overview

History recorded in two areas

bull Event History

bull Work Order Status History

Work Order History Tab Overview (contrsquod)

Selection Box allows user defined Notes to be selected for removal

Date Time and Initials displays

bull Date and Time of status change and note created

bull Initials of individual making change (_MC for system generated)

Fields and Columns

Note

bull Description of Event

bull Content of manually added note

Follow-Up and Complete

bull Follow up required

bull Information discussed in note complete

Fields and Columns (contrsquod)

Click on row to change details of status

Edit Status History Dialog displays

Typically Administrator access only

Modifying Status History

Work Order Expanded Explorer Overview

Multiple Selects and Actions

Favorites List

Work Order Expanded Explorer

Provides ability to select a group of Work Orders and process action(s)

Accessed via Explore button or Expand Explorer Control

Available in Module Explore and Search Page

Work Order Expanded Explorer Overview

Results displayed with additional detail

bull Target Completion Date

bull Procedure Name

bull Asset Name (or Location Name)

bull Location

Work Order Expanded Explorer Overview (contrsquod)

Action Bar options displayed are logical for function currently accessed

Select multiple Work Orders

bull Checkbox

bull Click on record

bull Select Page or Select All Pages

Multiple Selects and Actions

Example of batch Assigning

Multiple Selects and Actions (contrsquod)

Example of batch updating the Target Date

Multiple Selects and Actions (contrsquod)

Example of batch updating with the Complete Close

Multiple Selects and Actions (contrsquod)

Work Orders added to Favorites List are retrieved from specific icon

Not dynamic (manually created)

Added Removed using icon on right side of Work Center Header

Favorites List

Example of adding batch Favorites

Favorites List (contrsquod)

Now letrsquos practice creating two test Work Orders and batch closing them

Batch Close Work Orders Hands-On

To create two test Work Orders select the arrow next to the New button and select Work Orders

Fill in the required Details highlighted in blue

Save the records

Batch Close Work Orders Hands-On (contrsquod)

Open the Work Order Explorer in Expanded Explorer View

Find your two test Work Orders and select them by clicking on the records

Select the Action Button Complete Close

Batch Close Work Orders Hands-On (contrsquod)

Select Close from the Status Dates section of the Work Order

Click Apply

Both test Work Orders will be Closed

Batch Close Work Orders Hands-On (contrsquod)

You have now successfully completed creating two test Work Orders and closed them using the Batch Update feature

Batch Close Work Orders Hands-On (contrsquod)

For access to documentation and tutorials reference wwwmcuserconnectcom

MC User Connect

MCUC Documentation Tutorials Article PDF Video Tutorial

User Guide

Work Matrix Overview

Batch Work Order Assign

Work Order Status History

Work Manager Overview

Additional Resources

Page 14: W09 - Work Order Management Tools

Run Reporthellip runs an Open Work Order report on selected data

Actions (contrsquod)

Work Manager Overview

General Interface

Views

Labor Calendars Overview

Work Manager and Labor Calendar

Manage and view workloads from calendar or list

Resource planning from broad perspective

Assignment details and dates can be modified

Work Manager Overview

Asset Explorer displayed in Module Explorer Pane to filter Work Manager results

Displays current month by default and uses previous next controls

General Interface

Controls determine view format and records displayed

Options change dependent on View and Display Tabs As selection(s)

General Interface (contrsquod)

View Dropdown determines type of data displayed

Format Dropdown determines calendar list perspective

General Interface (contrsquod)

List View

bull Displays Work Orders in list format

bull Dependent on Display Tabs As selection

General Interface (contrsquod)

Calendar

bull Display Tabs As selection determines orientation and tab information displayed

bull Data corresponds to tab

bull Header includes control to open record

General Interface (contrsquod)

View options

bull Work Orders

bull Labor Assignments

bull Labor Time Reporting

bull Labor Time Off

bull My Assignments

bull My Time Reporting

General Interface (contrsquod)

Quick access to four Labor options

bull Labor Assignments

bull Labor Time Off

bull My Assignments

bull My Time Reporting

Functionality same as Work Manager

Labor Calendars Overview

Work Order History Tab Overview

Fields and Columns

Modifying Status History

Work Order History Tab

Lists activity (ie status change and assignment)

Most records automatically created

Create individual notes for events and activities

Work Order History Tab Overview

History recorded in two areas

bull Event History

bull Work Order Status History

Work Order History Tab Overview (contrsquod)

Selection Box allows user defined Notes to be selected for removal

Date Time and Initials displays

bull Date and Time of status change and note created

bull Initials of individual making change (_MC for system generated)

Fields and Columns

Note

bull Description of Event

bull Content of manually added note

Follow-Up and Complete

bull Follow up required

bull Information discussed in note complete

Fields and Columns (contrsquod)

Click on row to change details of status

Edit Status History Dialog displays

Typically Administrator access only

Modifying Status History

Work Order Expanded Explorer Overview

Multiple Selects and Actions

Favorites List

Work Order Expanded Explorer

Provides ability to select a group of Work Orders and process action(s)

Accessed via Explore button or Expand Explorer Control

Available in Module Explore and Search Page

Work Order Expanded Explorer Overview

Results displayed with additional detail

bull Target Completion Date

bull Procedure Name

bull Asset Name (or Location Name)

bull Location

Work Order Expanded Explorer Overview (contrsquod)

Action Bar options displayed are logical for function currently accessed

Select multiple Work Orders

bull Checkbox

bull Click on record

bull Select Page or Select All Pages

Multiple Selects and Actions

Example of batch Assigning

Multiple Selects and Actions (contrsquod)

Example of batch updating the Target Date

Multiple Selects and Actions (contrsquod)

Example of batch updating with the Complete Close

Multiple Selects and Actions (contrsquod)

Work Orders added to Favorites List are retrieved from specific icon

Not dynamic (manually created)

Added Removed using icon on right side of Work Center Header

Favorites List

Example of adding batch Favorites

Favorites List (contrsquod)

Now letrsquos practice creating two test Work Orders and batch closing them

Batch Close Work Orders Hands-On

To create two test Work Orders select the arrow next to the New button and select Work Orders

Fill in the required Details highlighted in blue

Save the records

Batch Close Work Orders Hands-On (contrsquod)

Open the Work Order Explorer in Expanded Explorer View

Find your two test Work Orders and select them by clicking on the records

Select the Action Button Complete Close

Batch Close Work Orders Hands-On (contrsquod)

Select Close from the Status Dates section of the Work Order

Click Apply

Both test Work Orders will be Closed

Batch Close Work Orders Hands-On (contrsquod)

You have now successfully completed creating two test Work Orders and closed them using the Batch Update feature

Batch Close Work Orders Hands-On (contrsquod)

For access to documentation and tutorials reference wwwmcuserconnectcom

MC User Connect

MCUC Documentation Tutorials Article PDF Video Tutorial

User Guide

Work Matrix Overview

Batch Work Order Assign

Work Order Status History

Work Manager Overview

Additional Resources

Page 15: W09 - Work Order Management Tools

Work Manager Overview

General Interface

Views

Labor Calendars Overview

Work Manager and Labor Calendar

Manage and view workloads from calendar or list

Resource planning from broad perspective

Assignment details and dates can be modified

Work Manager Overview

Asset Explorer displayed in Module Explorer Pane to filter Work Manager results

Displays current month by default and uses previous next controls

General Interface

Controls determine view format and records displayed

Options change dependent on View and Display Tabs As selection(s)

General Interface (contrsquod)

View Dropdown determines type of data displayed

Format Dropdown determines calendar list perspective

General Interface (contrsquod)

List View

bull Displays Work Orders in list format

bull Dependent on Display Tabs As selection

General Interface (contrsquod)

Calendar

bull Display Tabs As selection determines orientation and tab information displayed

bull Data corresponds to tab

bull Header includes control to open record

General Interface (contrsquod)

View options

bull Work Orders

bull Labor Assignments

bull Labor Time Reporting

bull Labor Time Off

bull My Assignments

bull My Time Reporting

General Interface (contrsquod)

Quick access to four Labor options

bull Labor Assignments

bull Labor Time Off

bull My Assignments

bull My Time Reporting

Functionality same as Work Manager

Labor Calendars Overview

Work Order History Tab Overview

Fields and Columns

Modifying Status History

Work Order History Tab

Lists activity (ie status change and assignment)

Most records automatically created

Create individual notes for events and activities

Work Order History Tab Overview

History recorded in two areas

bull Event History

bull Work Order Status History

Work Order History Tab Overview (contrsquod)

Selection Box allows user defined Notes to be selected for removal

Date Time and Initials displays

bull Date and Time of status change and note created

bull Initials of individual making change (_MC for system generated)

Fields and Columns

Note

bull Description of Event

bull Content of manually added note

Follow-Up and Complete

bull Follow up required

bull Information discussed in note complete

Fields and Columns (contrsquod)

Click on row to change details of status

Edit Status History Dialog displays

Typically Administrator access only

Modifying Status History

Work Order Expanded Explorer Overview

Multiple Selects and Actions

Favorites List

Work Order Expanded Explorer

Provides ability to select a group of Work Orders and process action(s)

Accessed via Explore button or Expand Explorer Control

Available in Module Explore and Search Page

Work Order Expanded Explorer Overview

Results displayed with additional detail

bull Target Completion Date

bull Procedure Name

bull Asset Name (or Location Name)

bull Location

Work Order Expanded Explorer Overview (contrsquod)

Action Bar options displayed are logical for function currently accessed

Select multiple Work Orders

bull Checkbox

bull Click on record

bull Select Page or Select All Pages

Multiple Selects and Actions

Example of batch Assigning

Multiple Selects and Actions (contrsquod)

Example of batch updating the Target Date

Multiple Selects and Actions (contrsquod)

Example of batch updating with the Complete Close

Multiple Selects and Actions (contrsquod)

Work Orders added to Favorites List are retrieved from specific icon

Not dynamic (manually created)

Added Removed using icon on right side of Work Center Header

Favorites List

Example of adding batch Favorites

Favorites List (contrsquod)

Now letrsquos practice creating two test Work Orders and batch closing them

Batch Close Work Orders Hands-On

To create two test Work Orders select the arrow next to the New button and select Work Orders

Fill in the required Details highlighted in blue

Save the records

Batch Close Work Orders Hands-On (contrsquod)

Open the Work Order Explorer in Expanded Explorer View

Find your two test Work Orders and select them by clicking on the records

Select the Action Button Complete Close

Batch Close Work Orders Hands-On (contrsquod)

Select Close from the Status Dates section of the Work Order

Click Apply

Both test Work Orders will be Closed

Batch Close Work Orders Hands-On (contrsquod)

You have now successfully completed creating two test Work Orders and closed them using the Batch Update feature

Batch Close Work Orders Hands-On (contrsquod)

For access to documentation and tutorials reference wwwmcuserconnectcom

MC User Connect

MCUC Documentation Tutorials Article PDF Video Tutorial

User Guide

Work Matrix Overview

Batch Work Order Assign

Work Order Status History

Work Manager Overview

Additional Resources

Page 16: W09 - Work Order Management Tools

Manage and view workloads from calendar or list

Resource planning from broad perspective

Assignment details and dates can be modified

Work Manager Overview

Asset Explorer displayed in Module Explorer Pane to filter Work Manager results

Displays current month by default and uses previous next controls

General Interface

Controls determine view format and records displayed

Options change dependent on View and Display Tabs As selection(s)

General Interface (contrsquod)

View Dropdown determines type of data displayed

Format Dropdown determines calendar list perspective

General Interface (contrsquod)

List View

bull Displays Work Orders in list format

bull Dependent on Display Tabs As selection

General Interface (contrsquod)

Calendar

bull Display Tabs As selection determines orientation and tab information displayed

bull Data corresponds to tab

bull Header includes control to open record

General Interface (contrsquod)

View options

bull Work Orders

bull Labor Assignments

bull Labor Time Reporting

bull Labor Time Off

bull My Assignments

bull My Time Reporting

General Interface (contrsquod)

Quick access to four Labor options

bull Labor Assignments

bull Labor Time Off

bull My Assignments

bull My Time Reporting

Functionality same as Work Manager

Labor Calendars Overview

Work Order History Tab Overview

Fields and Columns

Modifying Status History

Work Order History Tab

Lists activity (ie status change and assignment)

Most records automatically created

Create individual notes for events and activities

Work Order History Tab Overview

History recorded in two areas

bull Event History

bull Work Order Status History

Work Order History Tab Overview (contrsquod)

Selection Box allows user defined Notes to be selected for removal

Date Time and Initials displays

bull Date and Time of status change and note created

bull Initials of individual making change (_MC for system generated)

Fields and Columns

Note

bull Description of Event

bull Content of manually added note

Follow-Up and Complete

bull Follow up required

bull Information discussed in note complete

Fields and Columns (contrsquod)

Click on row to change details of status

Edit Status History Dialog displays

Typically Administrator access only

Modifying Status History

Work Order Expanded Explorer Overview

Multiple Selects and Actions

Favorites List

Work Order Expanded Explorer

Provides ability to select a group of Work Orders and process action(s)

Accessed via Explore button or Expand Explorer Control

Available in Module Explore and Search Page

Work Order Expanded Explorer Overview

Results displayed with additional detail

bull Target Completion Date

bull Procedure Name

bull Asset Name (or Location Name)

bull Location

Work Order Expanded Explorer Overview (contrsquod)

Action Bar options displayed are logical for function currently accessed

Select multiple Work Orders

bull Checkbox

bull Click on record

bull Select Page or Select All Pages

Multiple Selects and Actions

Example of batch Assigning

Multiple Selects and Actions (contrsquod)

Example of batch updating the Target Date

Multiple Selects and Actions (contrsquod)

Example of batch updating with the Complete Close

Multiple Selects and Actions (contrsquod)

Work Orders added to Favorites List are retrieved from specific icon

Not dynamic (manually created)

Added Removed using icon on right side of Work Center Header

Favorites List

Example of adding batch Favorites

Favorites List (contrsquod)

Now letrsquos practice creating two test Work Orders and batch closing them

Batch Close Work Orders Hands-On

To create two test Work Orders select the arrow next to the New button and select Work Orders

Fill in the required Details highlighted in blue

Save the records

Batch Close Work Orders Hands-On (contrsquod)

Open the Work Order Explorer in Expanded Explorer View

Find your two test Work Orders and select them by clicking on the records

Select the Action Button Complete Close

Batch Close Work Orders Hands-On (contrsquod)

Select Close from the Status Dates section of the Work Order

Click Apply

Both test Work Orders will be Closed

Batch Close Work Orders Hands-On (contrsquod)

You have now successfully completed creating two test Work Orders and closed them using the Batch Update feature

Batch Close Work Orders Hands-On (contrsquod)

For access to documentation and tutorials reference wwwmcuserconnectcom

MC User Connect

MCUC Documentation Tutorials Article PDF Video Tutorial

User Guide

Work Matrix Overview

Batch Work Order Assign

Work Order Status History

Work Manager Overview

Additional Resources

Page 17: W09 - Work Order Management Tools

Asset Explorer displayed in Module Explorer Pane to filter Work Manager results

Displays current month by default and uses previous next controls

General Interface

Controls determine view format and records displayed

Options change dependent on View and Display Tabs As selection(s)

General Interface (contrsquod)

View Dropdown determines type of data displayed

Format Dropdown determines calendar list perspective

General Interface (contrsquod)

List View

bull Displays Work Orders in list format

bull Dependent on Display Tabs As selection

General Interface (contrsquod)

Calendar

bull Display Tabs As selection determines orientation and tab information displayed

bull Data corresponds to tab

bull Header includes control to open record

General Interface (contrsquod)

View options

bull Work Orders

bull Labor Assignments

bull Labor Time Reporting

bull Labor Time Off

bull My Assignments

bull My Time Reporting

General Interface (contrsquod)

Quick access to four Labor options

bull Labor Assignments

bull Labor Time Off

bull My Assignments

bull My Time Reporting

Functionality same as Work Manager

Labor Calendars Overview

Work Order History Tab Overview

Fields and Columns

Modifying Status History

Work Order History Tab

Lists activity (ie status change and assignment)

Most records automatically created

Create individual notes for events and activities

Work Order History Tab Overview

History recorded in two areas

bull Event History

bull Work Order Status History

Work Order History Tab Overview (contrsquod)

Selection Box allows user defined Notes to be selected for removal

Date Time and Initials displays

bull Date and Time of status change and note created

bull Initials of individual making change (_MC for system generated)

Fields and Columns

Note

bull Description of Event

bull Content of manually added note

Follow-Up and Complete

bull Follow up required

bull Information discussed in note complete

Fields and Columns (contrsquod)

Click on row to change details of status

Edit Status History Dialog displays

Typically Administrator access only

Modifying Status History

Work Order Expanded Explorer Overview

Multiple Selects and Actions

Favorites List

Work Order Expanded Explorer

Provides ability to select a group of Work Orders and process action(s)

Accessed via Explore button or Expand Explorer Control

Available in Module Explore and Search Page

Work Order Expanded Explorer Overview

Results displayed with additional detail

bull Target Completion Date

bull Procedure Name

bull Asset Name (or Location Name)

bull Location

Work Order Expanded Explorer Overview (contrsquod)

Action Bar options displayed are logical for function currently accessed

Select multiple Work Orders

bull Checkbox

bull Click on record

bull Select Page or Select All Pages

Multiple Selects and Actions

Example of batch Assigning

Multiple Selects and Actions (contrsquod)

Example of batch updating the Target Date

Multiple Selects and Actions (contrsquod)

Example of batch updating with the Complete Close

Multiple Selects and Actions (contrsquod)

Work Orders added to Favorites List are retrieved from specific icon

Not dynamic (manually created)

Added Removed using icon on right side of Work Center Header

Favorites List

Example of adding batch Favorites

Favorites List (contrsquod)

Now letrsquos practice creating two test Work Orders and batch closing them

Batch Close Work Orders Hands-On

To create two test Work Orders select the arrow next to the New button and select Work Orders

Fill in the required Details highlighted in blue

Save the records

Batch Close Work Orders Hands-On (contrsquod)

Open the Work Order Explorer in Expanded Explorer View

Find your two test Work Orders and select them by clicking on the records

Select the Action Button Complete Close

Batch Close Work Orders Hands-On (contrsquod)

Select Close from the Status Dates section of the Work Order

Click Apply

Both test Work Orders will be Closed

Batch Close Work Orders Hands-On (contrsquod)

You have now successfully completed creating two test Work Orders and closed them using the Batch Update feature

Batch Close Work Orders Hands-On (contrsquod)

For access to documentation and tutorials reference wwwmcuserconnectcom

MC User Connect

MCUC Documentation Tutorials Article PDF Video Tutorial

User Guide

Work Matrix Overview

Batch Work Order Assign

Work Order Status History

Work Manager Overview

Additional Resources

Page 18: W09 - Work Order Management Tools

Controls determine view format and records displayed

Options change dependent on View and Display Tabs As selection(s)

General Interface (contrsquod)

View Dropdown determines type of data displayed

Format Dropdown determines calendar list perspective

General Interface (contrsquod)

List View

bull Displays Work Orders in list format

bull Dependent on Display Tabs As selection

General Interface (contrsquod)

Calendar

bull Display Tabs As selection determines orientation and tab information displayed

bull Data corresponds to tab

bull Header includes control to open record

General Interface (contrsquod)

View options

bull Work Orders

bull Labor Assignments

bull Labor Time Reporting

bull Labor Time Off

bull My Assignments

bull My Time Reporting

General Interface (contrsquod)

Quick access to four Labor options

bull Labor Assignments

bull Labor Time Off

bull My Assignments

bull My Time Reporting

Functionality same as Work Manager

Labor Calendars Overview

Work Order History Tab Overview

Fields and Columns

Modifying Status History

Work Order History Tab

Lists activity (ie status change and assignment)

Most records automatically created

Create individual notes for events and activities

Work Order History Tab Overview

History recorded in two areas

bull Event History

bull Work Order Status History

Work Order History Tab Overview (contrsquod)

Selection Box allows user defined Notes to be selected for removal

Date Time and Initials displays

bull Date and Time of status change and note created

bull Initials of individual making change (_MC for system generated)

Fields and Columns

Note

bull Description of Event

bull Content of manually added note

Follow-Up and Complete

bull Follow up required

bull Information discussed in note complete

Fields and Columns (contrsquod)

Click on row to change details of status

Edit Status History Dialog displays

Typically Administrator access only

Modifying Status History

Work Order Expanded Explorer Overview

Multiple Selects and Actions

Favorites List

Work Order Expanded Explorer

Provides ability to select a group of Work Orders and process action(s)

Accessed via Explore button or Expand Explorer Control

Available in Module Explore and Search Page

Work Order Expanded Explorer Overview

Results displayed with additional detail

bull Target Completion Date

bull Procedure Name

bull Asset Name (or Location Name)

bull Location

Work Order Expanded Explorer Overview (contrsquod)

Action Bar options displayed are logical for function currently accessed

Select multiple Work Orders

bull Checkbox

bull Click on record

bull Select Page or Select All Pages

Multiple Selects and Actions

Example of batch Assigning

Multiple Selects and Actions (contrsquod)

Example of batch updating the Target Date

Multiple Selects and Actions (contrsquod)

Example of batch updating with the Complete Close

Multiple Selects and Actions (contrsquod)

Work Orders added to Favorites List are retrieved from specific icon

Not dynamic (manually created)

Added Removed using icon on right side of Work Center Header

Favorites List

Example of adding batch Favorites

Favorites List (contrsquod)

Now letrsquos practice creating two test Work Orders and batch closing them

Batch Close Work Orders Hands-On

To create two test Work Orders select the arrow next to the New button and select Work Orders

Fill in the required Details highlighted in blue

Save the records

Batch Close Work Orders Hands-On (contrsquod)

Open the Work Order Explorer in Expanded Explorer View

Find your two test Work Orders and select them by clicking on the records

Select the Action Button Complete Close

Batch Close Work Orders Hands-On (contrsquod)

Select Close from the Status Dates section of the Work Order

Click Apply

Both test Work Orders will be Closed

Batch Close Work Orders Hands-On (contrsquod)

You have now successfully completed creating two test Work Orders and closed them using the Batch Update feature

Batch Close Work Orders Hands-On (contrsquod)

For access to documentation and tutorials reference wwwmcuserconnectcom

MC User Connect

MCUC Documentation Tutorials Article PDF Video Tutorial

User Guide

Work Matrix Overview

Batch Work Order Assign

Work Order Status History

Work Manager Overview

Additional Resources

Page 19: W09 - Work Order Management Tools

View Dropdown determines type of data displayed

Format Dropdown determines calendar list perspective

General Interface (contrsquod)

List View

bull Displays Work Orders in list format

bull Dependent on Display Tabs As selection

General Interface (contrsquod)

Calendar

bull Display Tabs As selection determines orientation and tab information displayed

bull Data corresponds to tab

bull Header includes control to open record

General Interface (contrsquod)

View options

bull Work Orders

bull Labor Assignments

bull Labor Time Reporting

bull Labor Time Off

bull My Assignments

bull My Time Reporting

General Interface (contrsquod)

Quick access to four Labor options

bull Labor Assignments

bull Labor Time Off

bull My Assignments

bull My Time Reporting

Functionality same as Work Manager

Labor Calendars Overview

Work Order History Tab Overview

Fields and Columns

Modifying Status History

Work Order History Tab

Lists activity (ie status change and assignment)

Most records automatically created

Create individual notes for events and activities

Work Order History Tab Overview

History recorded in two areas

bull Event History

bull Work Order Status History

Work Order History Tab Overview (contrsquod)

Selection Box allows user defined Notes to be selected for removal

Date Time and Initials displays

bull Date and Time of status change and note created

bull Initials of individual making change (_MC for system generated)

Fields and Columns

Note

bull Description of Event

bull Content of manually added note

Follow-Up and Complete

bull Follow up required

bull Information discussed in note complete

Fields and Columns (contrsquod)

Click on row to change details of status

Edit Status History Dialog displays

Typically Administrator access only

Modifying Status History

Work Order Expanded Explorer Overview

Multiple Selects and Actions

Favorites List

Work Order Expanded Explorer

Provides ability to select a group of Work Orders and process action(s)

Accessed via Explore button or Expand Explorer Control

Available in Module Explore and Search Page

Work Order Expanded Explorer Overview

Results displayed with additional detail

bull Target Completion Date

bull Procedure Name

bull Asset Name (or Location Name)

bull Location

Work Order Expanded Explorer Overview (contrsquod)

Action Bar options displayed are logical for function currently accessed

Select multiple Work Orders

bull Checkbox

bull Click on record

bull Select Page or Select All Pages

Multiple Selects and Actions

Example of batch Assigning

Multiple Selects and Actions (contrsquod)

Example of batch updating the Target Date

Multiple Selects and Actions (contrsquod)

Example of batch updating with the Complete Close

Multiple Selects and Actions (contrsquod)

Work Orders added to Favorites List are retrieved from specific icon

Not dynamic (manually created)

Added Removed using icon on right side of Work Center Header

Favorites List

Example of adding batch Favorites

Favorites List (contrsquod)

Now letrsquos practice creating two test Work Orders and batch closing them

Batch Close Work Orders Hands-On

To create two test Work Orders select the arrow next to the New button and select Work Orders

Fill in the required Details highlighted in blue

Save the records

Batch Close Work Orders Hands-On (contrsquod)

Open the Work Order Explorer in Expanded Explorer View

Find your two test Work Orders and select them by clicking on the records

Select the Action Button Complete Close

Batch Close Work Orders Hands-On (contrsquod)

Select Close from the Status Dates section of the Work Order

Click Apply

Both test Work Orders will be Closed

Batch Close Work Orders Hands-On (contrsquod)

You have now successfully completed creating two test Work Orders and closed them using the Batch Update feature

Batch Close Work Orders Hands-On (contrsquod)

For access to documentation and tutorials reference wwwmcuserconnectcom

MC User Connect

MCUC Documentation Tutorials Article PDF Video Tutorial

User Guide

Work Matrix Overview

Batch Work Order Assign

Work Order Status History

Work Manager Overview

Additional Resources

Page 20: W09 - Work Order Management Tools

List View

bull Displays Work Orders in list format

bull Dependent on Display Tabs As selection

General Interface (contrsquod)

Calendar

bull Display Tabs As selection determines orientation and tab information displayed

bull Data corresponds to tab

bull Header includes control to open record

General Interface (contrsquod)

View options

bull Work Orders

bull Labor Assignments

bull Labor Time Reporting

bull Labor Time Off

bull My Assignments

bull My Time Reporting

General Interface (contrsquod)

Quick access to four Labor options

bull Labor Assignments

bull Labor Time Off

bull My Assignments

bull My Time Reporting

Functionality same as Work Manager

Labor Calendars Overview

Work Order History Tab Overview

Fields and Columns

Modifying Status History

Work Order History Tab

Lists activity (ie status change and assignment)

Most records automatically created

Create individual notes for events and activities

Work Order History Tab Overview

History recorded in two areas

bull Event History

bull Work Order Status History

Work Order History Tab Overview (contrsquod)

Selection Box allows user defined Notes to be selected for removal

Date Time and Initials displays

bull Date and Time of status change and note created

bull Initials of individual making change (_MC for system generated)

Fields and Columns

Note

bull Description of Event

bull Content of manually added note

Follow-Up and Complete

bull Follow up required

bull Information discussed in note complete

Fields and Columns (contrsquod)

Click on row to change details of status

Edit Status History Dialog displays

Typically Administrator access only

Modifying Status History

Work Order Expanded Explorer Overview

Multiple Selects and Actions

Favorites List

Work Order Expanded Explorer

Provides ability to select a group of Work Orders and process action(s)

Accessed via Explore button or Expand Explorer Control

Available in Module Explore and Search Page

Work Order Expanded Explorer Overview

Results displayed with additional detail

bull Target Completion Date

bull Procedure Name

bull Asset Name (or Location Name)

bull Location

Work Order Expanded Explorer Overview (contrsquod)

Action Bar options displayed are logical for function currently accessed

Select multiple Work Orders

bull Checkbox

bull Click on record

bull Select Page or Select All Pages

Multiple Selects and Actions

Example of batch Assigning

Multiple Selects and Actions (contrsquod)

Example of batch updating the Target Date

Multiple Selects and Actions (contrsquod)

Example of batch updating with the Complete Close

Multiple Selects and Actions (contrsquod)

Work Orders added to Favorites List are retrieved from specific icon

Not dynamic (manually created)

Added Removed using icon on right side of Work Center Header

Favorites List

Example of adding batch Favorites

Favorites List (contrsquod)

Now letrsquos practice creating two test Work Orders and batch closing them

Batch Close Work Orders Hands-On

To create two test Work Orders select the arrow next to the New button and select Work Orders

Fill in the required Details highlighted in blue

Save the records

Batch Close Work Orders Hands-On (contrsquod)

Open the Work Order Explorer in Expanded Explorer View

Find your two test Work Orders and select them by clicking on the records

Select the Action Button Complete Close

Batch Close Work Orders Hands-On (contrsquod)

Select Close from the Status Dates section of the Work Order

Click Apply

Both test Work Orders will be Closed

Batch Close Work Orders Hands-On (contrsquod)

You have now successfully completed creating two test Work Orders and closed them using the Batch Update feature

Batch Close Work Orders Hands-On (contrsquod)

For access to documentation and tutorials reference wwwmcuserconnectcom

MC User Connect

MCUC Documentation Tutorials Article PDF Video Tutorial

User Guide

Work Matrix Overview

Batch Work Order Assign

Work Order Status History

Work Manager Overview

Additional Resources

Page 21: W09 - Work Order Management Tools

Calendar

bull Display Tabs As selection determines orientation and tab information displayed

bull Data corresponds to tab

bull Header includes control to open record

General Interface (contrsquod)

View options

bull Work Orders

bull Labor Assignments

bull Labor Time Reporting

bull Labor Time Off

bull My Assignments

bull My Time Reporting

General Interface (contrsquod)

Quick access to four Labor options

bull Labor Assignments

bull Labor Time Off

bull My Assignments

bull My Time Reporting

Functionality same as Work Manager

Labor Calendars Overview

Work Order History Tab Overview

Fields and Columns

Modifying Status History

Work Order History Tab

Lists activity (ie status change and assignment)

Most records automatically created

Create individual notes for events and activities

Work Order History Tab Overview

History recorded in two areas

bull Event History

bull Work Order Status History

Work Order History Tab Overview (contrsquod)

Selection Box allows user defined Notes to be selected for removal

Date Time and Initials displays

bull Date and Time of status change and note created

bull Initials of individual making change (_MC for system generated)

Fields and Columns

Note

bull Description of Event

bull Content of manually added note

Follow-Up and Complete

bull Follow up required

bull Information discussed in note complete

Fields and Columns (contrsquod)

Click on row to change details of status

Edit Status History Dialog displays

Typically Administrator access only

Modifying Status History

Work Order Expanded Explorer Overview

Multiple Selects and Actions

Favorites List

Work Order Expanded Explorer

Provides ability to select a group of Work Orders and process action(s)

Accessed via Explore button or Expand Explorer Control

Available in Module Explore and Search Page

Work Order Expanded Explorer Overview

Results displayed with additional detail

bull Target Completion Date

bull Procedure Name

bull Asset Name (or Location Name)

bull Location

Work Order Expanded Explorer Overview (contrsquod)

Action Bar options displayed are logical for function currently accessed

Select multiple Work Orders

bull Checkbox

bull Click on record

bull Select Page or Select All Pages

Multiple Selects and Actions

Example of batch Assigning

Multiple Selects and Actions (contrsquod)

Example of batch updating the Target Date

Multiple Selects and Actions (contrsquod)

Example of batch updating with the Complete Close

Multiple Selects and Actions (contrsquod)

Work Orders added to Favorites List are retrieved from specific icon

Not dynamic (manually created)

Added Removed using icon on right side of Work Center Header

Favorites List

Example of adding batch Favorites

Favorites List (contrsquod)

Now letrsquos practice creating two test Work Orders and batch closing them

Batch Close Work Orders Hands-On

To create two test Work Orders select the arrow next to the New button and select Work Orders

Fill in the required Details highlighted in blue

Save the records

Batch Close Work Orders Hands-On (contrsquod)

Open the Work Order Explorer in Expanded Explorer View

Find your two test Work Orders and select them by clicking on the records

Select the Action Button Complete Close

Batch Close Work Orders Hands-On (contrsquod)

Select Close from the Status Dates section of the Work Order

Click Apply

Both test Work Orders will be Closed

Batch Close Work Orders Hands-On (contrsquod)

You have now successfully completed creating two test Work Orders and closed them using the Batch Update feature

Batch Close Work Orders Hands-On (contrsquod)

For access to documentation and tutorials reference wwwmcuserconnectcom

MC User Connect

MCUC Documentation Tutorials Article PDF Video Tutorial

User Guide

Work Matrix Overview

Batch Work Order Assign

Work Order Status History

Work Manager Overview

Additional Resources

Page 22: W09 - Work Order Management Tools

View options

bull Work Orders

bull Labor Assignments

bull Labor Time Reporting

bull Labor Time Off

bull My Assignments

bull My Time Reporting

General Interface (contrsquod)

Quick access to four Labor options

bull Labor Assignments

bull Labor Time Off

bull My Assignments

bull My Time Reporting

Functionality same as Work Manager

Labor Calendars Overview

Work Order History Tab Overview

Fields and Columns

Modifying Status History

Work Order History Tab

Lists activity (ie status change and assignment)

Most records automatically created

Create individual notes for events and activities

Work Order History Tab Overview

History recorded in two areas

bull Event History

bull Work Order Status History

Work Order History Tab Overview (contrsquod)

Selection Box allows user defined Notes to be selected for removal

Date Time and Initials displays

bull Date and Time of status change and note created

bull Initials of individual making change (_MC for system generated)

Fields and Columns

Note

bull Description of Event

bull Content of manually added note

Follow-Up and Complete

bull Follow up required

bull Information discussed in note complete

Fields and Columns (contrsquod)

Click on row to change details of status

Edit Status History Dialog displays

Typically Administrator access only

Modifying Status History

Work Order Expanded Explorer Overview

Multiple Selects and Actions

Favorites List

Work Order Expanded Explorer

Provides ability to select a group of Work Orders and process action(s)

Accessed via Explore button or Expand Explorer Control

Available in Module Explore and Search Page

Work Order Expanded Explorer Overview

Results displayed with additional detail

bull Target Completion Date

bull Procedure Name

bull Asset Name (or Location Name)

bull Location

Work Order Expanded Explorer Overview (contrsquod)

Action Bar options displayed are logical for function currently accessed

Select multiple Work Orders

bull Checkbox

bull Click on record

bull Select Page or Select All Pages

Multiple Selects and Actions

Example of batch Assigning

Multiple Selects and Actions (contrsquod)

Example of batch updating the Target Date

Multiple Selects and Actions (contrsquod)

Example of batch updating with the Complete Close

Multiple Selects and Actions (contrsquod)

Work Orders added to Favorites List are retrieved from specific icon

Not dynamic (manually created)

Added Removed using icon on right side of Work Center Header

Favorites List

Example of adding batch Favorites

Favorites List (contrsquod)

Now letrsquos practice creating two test Work Orders and batch closing them

Batch Close Work Orders Hands-On

To create two test Work Orders select the arrow next to the New button and select Work Orders

Fill in the required Details highlighted in blue

Save the records

Batch Close Work Orders Hands-On (contrsquod)

Open the Work Order Explorer in Expanded Explorer View

Find your two test Work Orders and select them by clicking on the records

Select the Action Button Complete Close

Batch Close Work Orders Hands-On (contrsquod)

Select Close from the Status Dates section of the Work Order

Click Apply

Both test Work Orders will be Closed

Batch Close Work Orders Hands-On (contrsquod)

You have now successfully completed creating two test Work Orders and closed them using the Batch Update feature

Batch Close Work Orders Hands-On (contrsquod)

For access to documentation and tutorials reference wwwmcuserconnectcom

MC User Connect

MCUC Documentation Tutorials Article PDF Video Tutorial

User Guide

Work Matrix Overview

Batch Work Order Assign

Work Order Status History

Work Manager Overview

Additional Resources

Page 23: W09 - Work Order Management Tools

Quick access to four Labor options

bull Labor Assignments

bull Labor Time Off

bull My Assignments

bull My Time Reporting

Functionality same as Work Manager

Labor Calendars Overview

Work Order History Tab Overview

Fields and Columns

Modifying Status History

Work Order History Tab

Lists activity (ie status change and assignment)

Most records automatically created

Create individual notes for events and activities

Work Order History Tab Overview

History recorded in two areas

bull Event History

bull Work Order Status History

Work Order History Tab Overview (contrsquod)

Selection Box allows user defined Notes to be selected for removal

Date Time and Initials displays

bull Date and Time of status change and note created

bull Initials of individual making change (_MC for system generated)

Fields and Columns

Note

bull Description of Event

bull Content of manually added note

Follow-Up and Complete

bull Follow up required

bull Information discussed in note complete

Fields and Columns (contrsquod)

Click on row to change details of status

Edit Status History Dialog displays

Typically Administrator access only

Modifying Status History

Work Order Expanded Explorer Overview

Multiple Selects and Actions

Favorites List

Work Order Expanded Explorer

Provides ability to select a group of Work Orders and process action(s)

Accessed via Explore button or Expand Explorer Control

Available in Module Explore and Search Page

Work Order Expanded Explorer Overview

Results displayed with additional detail

bull Target Completion Date

bull Procedure Name

bull Asset Name (or Location Name)

bull Location

Work Order Expanded Explorer Overview (contrsquod)

Action Bar options displayed are logical for function currently accessed

Select multiple Work Orders

bull Checkbox

bull Click on record

bull Select Page or Select All Pages

Multiple Selects and Actions

Example of batch Assigning

Multiple Selects and Actions (contrsquod)

Example of batch updating the Target Date

Multiple Selects and Actions (contrsquod)

Example of batch updating with the Complete Close

Multiple Selects and Actions (contrsquod)

Work Orders added to Favorites List are retrieved from specific icon

Not dynamic (manually created)

Added Removed using icon on right side of Work Center Header

Favorites List

Example of adding batch Favorites

Favorites List (contrsquod)

Now letrsquos practice creating two test Work Orders and batch closing them

Batch Close Work Orders Hands-On

To create two test Work Orders select the arrow next to the New button and select Work Orders

Fill in the required Details highlighted in blue

Save the records

Batch Close Work Orders Hands-On (contrsquod)

Open the Work Order Explorer in Expanded Explorer View

Find your two test Work Orders and select them by clicking on the records

Select the Action Button Complete Close

Batch Close Work Orders Hands-On (contrsquod)

Select Close from the Status Dates section of the Work Order

Click Apply

Both test Work Orders will be Closed

Batch Close Work Orders Hands-On (contrsquod)

You have now successfully completed creating two test Work Orders and closed them using the Batch Update feature

Batch Close Work Orders Hands-On (contrsquod)

For access to documentation and tutorials reference wwwmcuserconnectcom

MC User Connect

MCUC Documentation Tutorials Article PDF Video Tutorial

User Guide

Work Matrix Overview

Batch Work Order Assign

Work Order Status History

Work Manager Overview

Additional Resources

Page 24: W09 - Work Order Management Tools

Work Order History Tab Overview

Fields and Columns

Modifying Status History

Work Order History Tab

Lists activity (ie status change and assignment)

Most records automatically created

Create individual notes for events and activities

Work Order History Tab Overview

History recorded in two areas

bull Event History

bull Work Order Status History

Work Order History Tab Overview (contrsquod)

Selection Box allows user defined Notes to be selected for removal

Date Time and Initials displays

bull Date and Time of status change and note created

bull Initials of individual making change (_MC for system generated)

Fields and Columns

Note

bull Description of Event

bull Content of manually added note

Follow-Up and Complete

bull Follow up required

bull Information discussed in note complete

Fields and Columns (contrsquod)

Click on row to change details of status

Edit Status History Dialog displays

Typically Administrator access only

Modifying Status History

Work Order Expanded Explorer Overview

Multiple Selects and Actions

Favorites List

Work Order Expanded Explorer

Provides ability to select a group of Work Orders and process action(s)

Accessed via Explore button or Expand Explorer Control

Available in Module Explore and Search Page

Work Order Expanded Explorer Overview

Results displayed with additional detail

bull Target Completion Date

bull Procedure Name

bull Asset Name (or Location Name)

bull Location

Work Order Expanded Explorer Overview (contrsquod)

Action Bar options displayed are logical for function currently accessed

Select multiple Work Orders

bull Checkbox

bull Click on record

bull Select Page or Select All Pages

Multiple Selects and Actions

Example of batch Assigning

Multiple Selects and Actions (contrsquod)

Example of batch updating the Target Date

Multiple Selects and Actions (contrsquod)

Example of batch updating with the Complete Close

Multiple Selects and Actions (contrsquod)

Work Orders added to Favorites List are retrieved from specific icon

Not dynamic (manually created)

Added Removed using icon on right side of Work Center Header

Favorites List

Example of adding batch Favorites

Favorites List (contrsquod)

Now letrsquos practice creating two test Work Orders and batch closing them

Batch Close Work Orders Hands-On

To create two test Work Orders select the arrow next to the New button and select Work Orders

Fill in the required Details highlighted in blue

Save the records

Batch Close Work Orders Hands-On (contrsquod)

Open the Work Order Explorer in Expanded Explorer View

Find your two test Work Orders and select them by clicking on the records

Select the Action Button Complete Close

Batch Close Work Orders Hands-On (contrsquod)

Select Close from the Status Dates section of the Work Order

Click Apply

Both test Work Orders will be Closed

Batch Close Work Orders Hands-On (contrsquod)

You have now successfully completed creating two test Work Orders and closed them using the Batch Update feature

Batch Close Work Orders Hands-On (contrsquod)

For access to documentation and tutorials reference wwwmcuserconnectcom

MC User Connect

MCUC Documentation Tutorials Article PDF Video Tutorial

User Guide

Work Matrix Overview

Batch Work Order Assign

Work Order Status History

Work Manager Overview

Additional Resources

Page 25: W09 - Work Order Management Tools

Lists activity (ie status change and assignment)

Most records automatically created

Create individual notes for events and activities

Work Order History Tab Overview

History recorded in two areas

bull Event History

bull Work Order Status History

Work Order History Tab Overview (contrsquod)

Selection Box allows user defined Notes to be selected for removal

Date Time and Initials displays

bull Date and Time of status change and note created

bull Initials of individual making change (_MC for system generated)

Fields and Columns

Note

bull Description of Event

bull Content of manually added note

Follow-Up and Complete

bull Follow up required

bull Information discussed in note complete

Fields and Columns (contrsquod)

Click on row to change details of status

Edit Status History Dialog displays

Typically Administrator access only

Modifying Status History

Work Order Expanded Explorer Overview

Multiple Selects and Actions

Favorites List

Work Order Expanded Explorer

Provides ability to select a group of Work Orders and process action(s)

Accessed via Explore button or Expand Explorer Control

Available in Module Explore and Search Page

Work Order Expanded Explorer Overview

Results displayed with additional detail

bull Target Completion Date

bull Procedure Name

bull Asset Name (or Location Name)

bull Location

Work Order Expanded Explorer Overview (contrsquod)

Action Bar options displayed are logical for function currently accessed

Select multiple Work Orders

bull Checkbox

bull Click on record

bull Select Page or Select All Pages

Multiple Selects and Actions

Example of batch Assigning

Multiple Selects and Actions (contrsquod)

Example of batch updating the Target Date

Multiple Selects and Actions (contrsquod)

Example of batch updating with the Complete Close

Multiple Selects and Actions (contrsquod)

Work Orders added to Favorites List are retrieved from specific icon

Not dynamic (manually created)

Added Removed using icon on right side of Work Center Header

Favorites List

Example of adding batch Favorites

Favorites List (contrsquod)

Now letrsquos practice creating two test Work Orders and batch closing them

Batch Close Work Orders Hands-On

To create two test Work Orders select the arrow next to the New button and select Work Orders

Fill in the required Details highlighted in blue

Save the records

Batch Close Work Orders Hands-On (contrsquod)

Open the Work Order Explorer in Expanded Explorer View

Find your two test Work Orders and select them by clicking on the records

Select the Action Button Complete Close

Batch Close Work Orders Hands-On (contrsquod)

Select Close from the Status Dates section of the Work Order

Click Apply

Both test Work Orders will be Closed

Batch Close Work Orders Hands-On (contrsquod)

You have now successfully completed creating two test Work Orders and closed them using the Batch Update feature

Batch Close Work Orders Hands-On (contrsquod)

For access to documentation and tutorials reference wwwmcuserconnectcom

MC User Connect

MCUC Documentation Tutorials Article PDF Video Tutorial

User Guide

Work Matrix Overview

Batch Work Order Assign

Work Order Status History

Work Manager Overview

Additional Resources

Page 26: W09 - Work Order Management Tools

History recorded in two areas

bull Event History

bull Work Order Status History

Work Order History Tab Overview (contrsquod)

Selection Box allows user defined Notes to be selected for removal

Date Time and Initials displays

bull Date and Time of status change and note created

bull Initials of individual making change (_MC for system generated)

Fields and Columns

Note

bull Description of Event

bull Content of manually added note

Follow-Up and Complete

bull Follow up required

bull Information discussed in note complete

Fields and Columns (contrsquod)

Click on row to change details of status

Edit Status History Dialog displays

Typically Administrator access only

Modifying Status History

Work Order Expanded Explorer Overview

Multiple Selects and Actions

Favorites List

Work Order Expanded Explorer

Provides ability to select a group of Work Orders and process action(s)

Accessed via Explore button or Expand Explorer Control

Available in Module Explore and Search Page

Work Order Expanded Explorer Overview

Results displayed with additional detail

bull Target Completion Date

bull Procedure Name

bull Asset Name (or Location Name)

bull Location

Work Order Expanded Explorer Overview (contrsquod)

Action Bar options displayed are logical for function currently accessed

Select multiple Work Orders

bull Checkbox

bull Click on record

bull Select Page or Select All Pages

Multiple Selects and Actions

Example of batch Assigning

Multiple Selects and Actions (contrsquod)

Example of batch updating the Target Date

Multiple Selects and Actions (contrsquod)

Example of batch updating with the Complete Close

Multiple Selects and Actions (contrsquod)

Work Orders added to Favorites List are retrieved from specific icon

Not dynamic (manually created)

Added Removed using icon on right side of Work Center Header

Favorites List

Example of adding batch Favorites

Favorites List (contrsquod)

Now letrsquos practice creating two test Work Orders and batch closing them

Batch Close Work Orders Hands-On

To create two test Work Orders select the arrow next to the New button and select Work Orders

Fill in the required Details highlighted in blue

Save the records

Batch Close Work Orders Hands-On (contrsquod)

Open the Work Order Explorer in Expanded Explorer View

Find your two test Work Orders and select them by clicking on the records

Select the Action Button Complete Close

Batch Close Work Orders Hands-On (contrsquod)

Select Close from the Status Dates section of the Work Order

Click Apply

Both test Work Orders will be Closed

Batch Close Work Orders Hands-On (contrsquod)

You have now successfully completed creating two test Work Orders and closed them using the Batch Update feature

Batch Close Work Orders Hands-On (contrsquod)

For access to documentation and tutorials reference wwwmcuserconnectcom

MC User Connect

MCUC Documentation Tutorials Article PDF Video Tutorial

User Guide

Work Matrix Overview

Batch Work Order Assign

Work Order Status History

Work Manager Overview

Additional Resources

Page 27: W09 - Work Order Management Tools

Selection Box allows user defined Notes to be selected for removal

Date Time and Initials displays

bull Date and Time of status change and note created

bull Initials of individual making change (_MC for system generated)

Fields and Columns

Note

bull Description of Event

bull Content of manually added note

Follow-Up and Complete

bull Follow up required

bull Information discussed in note complete

Fields and Columns (contrsquod)

Click on row to change details of status

Edit Status History Dialog displays

Typically Administrator access only

Modifying Status History

Work Order Expanded Explorer Overview

Multiple Selects and Actions

Favorites List

Work Order Expanded Explorer

Provides ability to select a group of Work Orders and process action(s)

Accessed via Explore button or Expand Explorer Control

Available in Module Explore and Search Page

Work Order Expanded Explorer Overview

Results displayed with additional detail

bull Target Completion Date

bull Procedure Name

bull Asset Name (or Location Name)

bull Location

Work Order Expanded Explorer Overview (contrsquod)

Action Bar options displayed are logical for function currently accessed

Select multiple Work Orders

bull Checkbox

bull Click on record

bull Select Page or Select All Pages

Multiple Selects and Actions

Example of batch Assigning

Multiple Selects and Actions (contrsquod)

Example of batch updating the Target Date

Multiple Selects and Actions (contrsquod)

Example of batch updating with the Complete Close

Multiple Selects and Actions (contrsquod)

Work Orders added to Favorites List are retrieved from specific icon

Not dynamic (manually created)

Added Removed using icon on right side of Work Center Header

Favorites List

Example of adding batch Favorites

Favorites List (contrsquod)

Now letrsquos practice creating two test Work Orders and batch closing them

Batch Close Work Orders Hands-On

To create two test Work Orders select the arrow next to the New button and select Work Orders

Fill in the required Details highlighted in blue

Save the records

Batch Close Work Orders Hands-On (contrsquod)

Open the Work Order Explorer in Expanded Explorer View

Find your two test Work Orders and select them by clicking on the records

Select the Action Button Complete Close

Batch Close Work Orders Hands-On (contrsquod)

Select Close from the Status Dates section of the Work Order

Click Apply

Both test Work Orders will be Closed

Batch Close Work Orders Hands-On (contrsquod)

You have now successfully completed creating two test Work Orders and closed them using the Batch Update feature

Batch Close Work Orders Hands-On (contrsquod)

For access to documentation and tutorials reference wwwmcuserconnectcom

MC User Connect

MCUC Documentation Tutorials Article PDF Video Tutorial

User Guide

Work Matrix Overview

Batch Work Order Assign

Work Order Status History

Work Manager Overview

Additional Resources

Page 28: W09 - Work Order Management Tools

Note

bull Description of Event

bull Content of manually added note

Follow-Up and Complete

bull Follow up required

bull Information discussed in note complete

Fields and Columns (contrsquod)

Click on row to change details of status

Edit Status History Dialog displays

Typically Administrator access only

Modifying Status History

Work Order Expanded Explorer Overview

Multiple Selects and Actions

Favorites List

Work Order Expanded Explorer

Provides ability to select a group of Work Orders and process action(s)

Accessed via Explore button or Expand Explorer Control

Available in Module Explore and Search Page

Work Order Expanded Explorer Overview

Results displayed with additional detail

bull Target Completion Date

bull Procedure Name

bull Asset Name (or Location Name)

bull Location

Work Order Expanded Explorer Overview (contrsquod)

Action Bar options displayed are logical for function currently accessed

Select multiple Work Orders

bull Checkbox

bull Click on record

bull Select Page or Select All Pages

Multiple Selects and Actions

Example of batch Assigning

Multiple Selects and Actions (contrsquod)

Example of batch updating the Target Date

Multiple Selects and Actions (contrsquod)

Example of batch updating with the Complete Close

Multiple Selects and Actions (contrsquod)

Work Orders added to Favorites List are retrieved from specific icon

Not dynamic (manually created)

Added Removed using icon on right side of Work Center Header

Favorites List

Example of adding batch Favorites

Favorites List (contrsquod)

Now letrsquos practice creating two test Work Orders and batch closing them

Batch Close Work Orders Hands-On

To create two test Work Orders select the arrow next to the New button and select Work Orders

Fill in the required Details highlighted in blue

Save the records

Batch Close Work Orders Hands-On (contrsquod)

Open the Work Order Explorer in Expanded Explorer View

Find your two test Work Orders and select them by clicking on the records

Select the Action Button Complete Close

Batch Close Work Orders Hands-On (contrsquod)

Select Close from the Status Dates section of the Work Order

Click Apply

Both test Work Orders will be Closed

Batch Close Work Orders Hands-On (contrsquod)

You have now successfully completed creating two test Work Orders and closed them using the Batch Update feature

Batch Close Work Orders Hands-On (contrsquod)

For access to documentation and tutorials reference wwwmcuserconnectcom

MC User Connect

MCUC Documentation Tutorials Article PDF Video Tutorial

User Guide

Work Matrix Overview

Batch Work Order Assign

Work Order Status History

Work Manager Overview

Additional Resources

Page 29: W09 - Work Order Management Tools

Click on row to change details of status

Edit Status History Dialog displays

Typically Administrator access only

Modifying Status History

Work Order Expanded Explorer Overview

Multiple Selects and Actions

Favorites List

Work Order Expanded Explorer

Provides ability to select a group of Work Orders and process action(s)

Accessed via Explore button or Expand Explorer Control

Available in Module Explore and Search Page

Work Order Expanded Explorer Overview

Results displayed with additional detail

bull Target Completion Date

bull Procedure Name

bull Asset Name (or Location Name)

bull Location

Work Order Expanded Explorer Overview (contrsquod)

Action Bar options displayed are logical for function currently accessed

Select multiple Work Orders

bull Checkbox

bull Click on record

bull Select Page or Select All Pages

Multiple Selects and Actions

Example of batch Assigning

Multiple Selects and Actions (contrsquod)

Example of batch updating the Target Date

Multiple Selects and Actions (contrsquod)

Example of batch updating with the Complete Close

Multiple Selects and Actions (contrsquod)

Work Orders added to Favorites List are retrieved from specific icon

Not dynamic (manually created)

Added Removed using icon on right side of Work Center Header

Favorites List

Example of adding batch Favorites

Favorites List (contrsquod)

Now letrsquos practice creating two test Work Orders and batch closing them

Batch Close Work Orders Hands-On

To create two test Work Orders select the arrow next to the New button and select Work Orders

Fill in the required Details highlighted in blue

Save the records

Batch Close Work Orders Hands-On (contrsquod)

Open the Work Order Explorer in Expanded Explorer View

Find your two test Work Orders and select them by clicking on the records

Select the Action Button Complete Close

Batch Close Work Orders Hands-On (contrsquod)

Select Close from the Status Dates section of the Work Order

Click Apply

Both test Work Orders will be Closed

Batch Close Work Orders Hands-On (contrsquod)

You have now successfully completed creating two test Work Orders and closed them using the Batch Update feature

Batch Close Work Orders Hands-On (contrsquod)

For access to documentation and tutorials reference wwwmcuserconnectcom

MC User Connect

MCUC Documentation Tutorials Article PDF Video Tutorial

User Guide

Work Matrix Overview

Batch Work Order Assign

Work Order Status History

Work Manager Overview

Additional Resources

Page 30: W09 - Work Order Management Tools

Work Order Expanded Explorer Overview

Multiple Selects and Actions

Favorites List

Work Order Expanded Explorer

Provides ability to select a group of Work Orders and process action(s)

Accessed via Explore button or Expand Explorer Control

Available in Module Explore and Search Page

Work Order Expanded Explorer Overview

Results displayed with additional detail

bull Target Completion Date

bull Procedure Name

bull Asset Name (or Location Name)

bull Location

Work Order Expanded Explorer Overview (contrsquod)

Action Bar options displayed are logical for function currently accessed

Select multiple Work Orders

bull Checkbox

bull Click on record

bull Select Page or Select All Pages

Multiple Selects and Actions

Example of batch Assigning

Multiple Selects and Actions (contrsquod)

Example of batch updating the Target Date

Multiple Selects and Actions (contrsquod)

Example of batch updating with the Complete Close

Multiple Selects and Actions (contrsquod)

Work Orders added to Favorites List are retrieved from specific icon

Not dynamic (manually created)

Added Removed using icon on right side of Work Center Header

Favorites List

Example of adding batch Favorites

Favorites List (contrsquod)

Now letrsquos practice creating two test Work Orders and batch closing them

Batch Close Work Orders Hands-On

To create two test Work Orders select the arrow next to the New button and select Work Orders

Fill in the required Details highlighted in blue

Save the records

Batch Close Work Orders Hands-On (contrsquod)

Open the Work Order Explorer in Expanded Explorer View

Find your two test Work Orders and select them by clicking on the records

Select the Action Button Complete Close

Batch Close Work Orders Hands-On (contrsquod)

Select Close from the Status Dates section of the Work Order

Click Apply

Both test Work Orders will be Closed

Batch Close Work Orders Hands-On (contrsquod)

You have now successfully completed creating two test Work Orders and closed them using the Batch Update feature

Batch Close Work Orders Hands-On (contrsquod)

For access to documentation and tutorials reference wwwmcuserconnectcom

MC User Connect

MCUC Documentation Tutorials Article PDF Video Tutorial

User Guide

Work Matrix Overview

Batch Work Order Assign

Work Order Status History

Work Manager Overview

Additional Resources

Page 31: W09 - Work Order Management Tools

Provides ability to select a group of Work Orders and process action(s)

Accessed via Explore button or Expand Explorer Control

Available in Module Explore and Search Page

Work Order Expanded Explorer Overview

Results displayed with additional detail

bull Target Completion Date

bull Procedure Name

bull Asset Name (or Location Name)

bull Location

Work Order Expanded Explorer Overview (contrsquod)

Action Bar options displayed are logical for function currently accessed

Select multiple Work Orders

bull Checkbox

bull Click on record

bull Select Page or Select All Pages

Multiple Selects and Actions

Example of batch Assigning

Multiple Selects and Actions (contrsquod)

Example of batch updating the Target Date

Multiple Selects and Actions (contrsquod)

Example of batch updating with the Complete Close

Multiple Selects and Actions (contrsquod)

Work Orders added to Favorites List are retrieved from specific icon

Not dynamic (manually created)

Added Removed using icon on right side of Work Center Header

Favorites List

Example of adding batch Favorites

Favorites List (contrsquod)

Now letrsquos practice creating two test Work Orders and batch closing them

Batch Close Work Orders Hands-On

To create two test Work Orders select the arrow next to the New button and select Work Orders

Fill in the required Details highlighted in blue

Save the records

Batch Close Work Orders Hands-On (contrsquod)

Open the Work Order Explorer in Expanded Explorer View

Find your two test Work Orders and select them by clicking on the records

Select the Action Button Complete Close

Batch Close Work Orders Hands-On (contrsquod)

Select Close from the Status Dates section of the Work Order

Click Apply

Both test Work Orders will be Closed

Batch Close Work Orders Hands-On (contrsquod)

You have now successfully completed creating two test Work Orders and closed them using the Batch Update feature

Batch Close Work Orders Hands-On (contrsquod)

For access to documentation and tutorials reference wwwmcuserconnectcom

MC User Connect

MCUC Documentation Tutorials Article PDF Video Tutorial

User Guide

Work Matrix Overview

Batch Work Order Assign

Work Order Status History

Work Manager Overview

Additional Resources

Page 32: W09 - Work Order Management Tools

Results displayed with additional detail

bull Target Completion Date

bull Procedure Name

bull Asset Name (or Location Name)

bull Location

Work Order Expanded Explorer Overview (contrsquod)

Action Bar options displayed are logical for function currently accessed

Select multiple Work Orders

bull Checkbox

bull Click on record

bull Select Page or Select All Pages

Multiple Selects and Actions

Example of batch Assigning

Multiple Selects and Actions (contrsquod)

Example of batch updating the Target Date

Multiple Selects and Actions (contrsquod)

Example of batch updating with the Complete Close

Multiple Selects and Actions (contrsquod)

Work Orders added to Favorites List are retrieved from specific icon

Not dynamic (manually created)

Added Removed using icon on right side of Work Center Header

Favorites List

Example of adding batch Favorites

Favorites List (contrsquod)

Now letrsquos practice creating two test Work Orders and batch closing them

Batch Close Work Orders Hands-On

To create two test Work Orders select the arrow next to the New button and select Work Orders

Fill in the required Details highlighted in blue

Save the records

Batch Close Work Orders Hands-On (contrsquod)

Open the Work Order Explorer in Expanded Explorer View

Find your two test Work Orders and select them by clicking on the records

Select the Action Button Complete Close

Batch Close Work Orders Hands-On (contrsquod)

Select Close from the Status Dates section of the Work Order

Click Apply

Both test Work Orders will be Closed

Batch Close Work Orders Hands-On (contrsquod)

You have now successfully completed creating two test Work Orders and closed them using the Batch Update feature

Batch Close Work Orders Hands-On (contrsquod)

For access to documentation and tutorials reference wwwmcuserconnectcom

MC User Connect

MCUC Documentation Tutorials Article PDF Video Tutorial

User Guide

Work Matrix Overview

Batch Work Order Assign

Work Order Status History

Work Manager Overview

Additional Resources

Page 33: W09 - Work Order Management Tools

Action Bar options displayed are logical for function currently accessed

Select multiple Work Orders

bull Checkbox

bull Click on record

bull Select Page or Select All Pages

Multiple Selects and Actions

Example of batch Assigning

Multiple Selects and Actions (contrsquod)

Example of batch updating the Target Date

Multiple Selects and Actions (contrsquod)

Example of batch updating with the Complete Close

Multiple Selects and Actions (contrsquod)

Work Orders added to Favorites List are retrieved from specific icon

Not dynamic (manually created)

Added Removed using icon on right side of Work Center Header

Favorites List

Example of adding batch Favorites

Favorites List (contrsquod)

Now letrsquos practice creating two test Work Orders and batch closing them

Batch Close Work Orders Hands-On

To create two test Work Orders select the arrow next to the New button and select Work Orders

Fill in the required Details highlighted in blue

Save the records

Batch Close Work Orders Hands-On (contrsquod)

Open the Work Order Explorer in Expanded Explorer View

Find your two test Work Orders and select them by clicking on the records

Select the Action Button Complete Close

Batch Close Work Orders Hands-On (contrsquod)

Select Close from the Status Dates section of the Work Order

Click Apply

Both test Work Orders will be Closed

Batch Close Work Orders Hands-On (contrsquod)

You have now successfully completed creating two test Work Orders and closed them using the Batch Update feature

Batch Close Work Orders Hands-On (contrsquod)

For access to documentation and tutorials reference wwwmcuserconnectcom

MC User Connect

MCUC Documentation Tutorials Article PDF Video Tutorial

User Guide

Work Matrix Overview

Batch Work Order Assign

Work Order Status History

Work Manager Overview

Additional Resources

Page 34: W09 - Work Order Management Tools

Example of batch Assigning

Multiple Selects and Actions (contrsquod)

Example of batch updating the Target Date

Multiple Selects and Actions (contrsquod)

Example of batch updating with the Complete Close

Multiple Selects and Actions (contrsquod)

Work Orders added to Favorites List are retrieved from specific icon

Not dynamic (manually created)

Added Removed using icon on right side of Work Center Header

Favorites List

Example of adding batch Favorites

Favorites List (contrsquod)

Now letrsquos practice creating two test Work Orders and batch closing them

Batch Close Work Orders Hands-On

To create two test Work Orders select the arrow next to the New button and select Work Orders

Fill in the required Details highlighted in blue

Save the records

Batch Close Work Orders Hands-On (contrsquod)

Open the Work Order Explorer in Expanded Explorer View

Find your two test Work Orders and select them by clicking on the records

Select the Action Button Complete Close

Batch Close Work Orders Hands-On (contrsquod)

Select Close from the Status Dates section of the Work Order

Click Apply

Both test Work Orders will be Closed

Batch Close Work Orders Hands-On (contrsquod)

You have now successfully completed creating two test Work Orders and closed them using the Batch Update feature

Batch Close Work Orders Hands-On (contrsquod)

For access to documentation and tutorials reference wwwmcuserconnectcom

MC User Connect

MCUC Documentation Tutorials Article PDF Video Tutorial

User Guide

Work Matrix Overview

Batch Work Order Assign

Work Order Status History

Work Manager Overview

Additional Resources

Page 35: W09 - Work Order Management Tools

Example of batch updating the Target Date

Multiple Selects and Actions (contrsquod)

Example of batch updating with the Complete Close

Multiple Selects and Actions (contrsquod)

Work Orders added to Favorites List are retrieved from specific icon

Not dynamic (manually created)

Added Removed using icon on right side of Work Center Header

Favorites List

Example of adding batch Favorites

Favorites List (contrsquod)

Now letrsquos practice creating two test Work Orders and batch closing them

Batch Close Work Orders Hands-On

To create two test Work Orders select the arrow next to the New button and select Work Orders

Fill in the required Details highlighted in blue

Save the records

Batch Close Work Orders Hands-On (contrsquod)

Open the Work Order Explorer in Expanded Explorer View

Find your two test Work Orders and select them by clicking on the records

Select the Action Button Complete Close

Batch Close Work Orders Hands-On (contrsquod)

Select Close from the Status Dates section of the Work Order

Click Apply

Both test Work Orders will be Closed

Batch Close Work Orders Hands-On (contrsquod)

You have now successfully completed creating two test Work Orders and closed them using the Batch Update feature

Batch Close Work Orders Hands-On (contrsquod)

For access to documentation and tutorials reference wwwmcuserconnectcom

MC User Connect

MCUC Documentation Tutorials Article PDF Video Tutorial

User Guide

Work Matrix Overview

Batch Work Order Assign

Work Order Status History

Work Manager Overview

Additional Resources

Page 36: W09 - Work Order Management Tools

Example of batch updating with the Complete Close

Multiple Selects and Actions (contrsquod)

Work Orders added to Favorites List are retrieved from specific icon

Not dynamic (manually created)

Added Removed using icon on right side of Work Center Header

Favorites List

Example of adding batch Favorites

Favorites List (contrsquod)

Now letrsquos practice creating two test Work Orders and batch closing them

Batch Close Work Orders Hands-On

To create two test Work Orders select the arrow next to the New button and select Work Orders

Fill in the required Details highlighted in blue

Save the records

Batch Close Work Orders Hands-On (contrsquod)

Open the Work Order Explorer in Expanded Explorer View

Find your two test Work Orders and select them by clicking on the records

Select the Action Button Complete Close

Batch Close Work Orders Hands-On (contrsquod)

Select Close from the Status Dates section of the Work Order

Click Apply

Both test Work Orders will be Closed

Batch Close Work Orders Hands-On (contrsquod)

You have now successfully completed creating two test Work Orders and closed them using the Batch Update feature

Batch Close Work Orders Hands-On (contrsquod)

For access to documentation and tutorials reference wwwmcuserconnectcom

MC User Connect

MCUC Documentation Tutorials Article PDF Video Tutorial

User Guide

Work Matrix Overview

Batch Work Order Assign

Work Order Status History

Work Manager Overview

Additional Resources

Page 37: W09 - Work Order Management Tools

Work Orders added to Favorites List are retrieved from specific icon

Not dynamic (manually created)

Added Removed using icon on right side of Work Center Header

Favorites List

Example of adding batch Favorites

Favorites List (contrsquod)

Now letrsquos practice creating two test Work Orders and batch closing them

Batch Close Work Orders Hands-On

To create two test Work Orders select the arrow next to the New button and select Work Orders

Fill in the required Details highlighted in blue

Save the records

Batch Close Work Orders Hands-On (contrsquod)

Open the Work Order Explorer in Expanded Explorer View

Find your two test Work Orders and select them by clicking on the records

Select the Action Button Complete Close

Batch Close Work Orders Hands-On (contrsquod)

Select Close from the Status Dates section of the Work Order

Click Apply

Both test Work Orders will be Closed

Batch Close Work Orders Hands-On (contrsquod)

You have now successfully completed creating two test Work Orders and closed them using the Batch Update feature

Batch Close Work Orders Hands-On (contrsquod)

For access to documentation and tutorials reference wwwmcuserconnectcom

MC User Connect

MCUC Documentation Tutorials Article PDF Video Tutorial

User Guide

Work Matrix Overview

Batch Work Order Assign

Work Order Status History

Work Manager Overview

Additional Resources

Page 38: W09 - Work Order Management Tools

Example of adding batch Favorites

Favorites List (contrsquod)

Now letrsquos practice creating two test Work Orders and batch closing them

Batch Close Work Orders Hands-On

To create two test Work Orders select the arrow next to the New button and select Work Orders

Fill in the required Details highlighted in blue

Save the records

Batch Close Work Orders Hands-On (contrsquod)

Open the Work Order Explorer in Expanded Explorer View

Find your two test Work Orders and select them by clicking on the records

Select the Action Button Complete Close

Batch Close Work Orders Hands-On (contrsquod)

Select Close from the Status Dates section of the Work Order

Click Apply

Both test Work Orders will be Closed

Batch Close Work Orders Hands-On (contrsquod)

You have now successfully completed creating two test Work Orders and closed them using the Batch Update feature

Batch Close Work Orders Hands-On (contrsquod)

For access to documentation and tutorials reference wwwmcuserconnectcom

MC User Connect

MCUC Documentation Tutorials Article PDF Video Tutorial

User Guide

Work Matrix Overview

Batch Work Order Assign

Work Order Status History

Work Manager Overview

Additional Resources

Page 39: W09 - Work Order Management Tools

Now letrsquos practice creating two test Work Orders and batch closing them

Batch Close Work Orders Hands-On

To create two test Work Orders select the arrow next to the New button and select Work Orders

Fill in the required Details highlighted in blue

Save the records

Batch Close Work Orders Hands-On (contrsquod)

Open the Work Order Explorer in Expanded Explorer View

Find your two test Work Orders and select them by clicking on the records

Select the Action Button Complete Close

Batch Close Work Orders Hands-On (contrsquod)

Select Close from the Status Dates section of the Work Order

Click Apply

Both test Work Orders will be Closed

Batch Close Work Orders Hands-On (contrsquod)

You have now successfully completed creating two test Work Orders and closed them using the Batch Update feature

Batch Close Work Orders Hands-On (contrsquod)

For access to documentation and tutorials reference wwwmcuserconnectcom

MC User Connect

MCUC Documentation Tutorials Article PDF Video Tutorial

User Guide

Work Matrix Overview

Batch Work Order Assign

Work Order Status History

Work Manager Overview

Additional Resources

Page 40: W09 - Work Order Management Tools

To create two test Work Orders select the arrow next to the New button and select Work Orders

Fill in the required Details highlighted in blue

Save the records

Batch Close Work Orders Hands-On (contrsquod)

Open the Work Order Explorer in Expanded Explorer View

Find your two test Work Orders and select them by clicking on the records

Select the Action Button Complete Close

Batch Close Work Orders Hands-On (contrsquod)

Select Close from the Status Dates section of the Work Order

Click Apply

Both test Work Orders will be Closed

Batch Close Work Orders Hands-On (contrsquod)

You have now successfully completed creating two test Work Orders and closed them using the Batch Update feature

Batch Close Work Orders Hands-On (contrsquod)

For access to documentation and tutorials reference wwwmcuserconnectcom

MC User Connect

MCUC Documentation Tutorials Article PDF Video Tutorial

User Guide

Work Matrix Overview

Batch Work Order Assign

Work Order Status History

Work Manager Overview

Additional Resources

Page 41: W09 - Work Order Management Tools

Open the Work Order Explorer in Expanded Explorer View

Find your two test Work Orders and select them by clicking on the records

Select the Action Button Complete Close

Batch Close Work Orders Hands-On (contrsquod)

Select Close from the Status Dates section of the Work Order

Click Apply

Both test Work Orders will be Closed

Batch Close Work Orders Hands-On (contrsquod)

You have now successfully completed creating two test Work Orders and closed them using the Batch Update feature

Batch Close Work Orders Hands-On (contrsquod)

For access to documentation and tutorials reference wwwmcuserconnectcom

MC User Connect

MCUC Documentation Tutorials Article PDF Video Tutorial

User Guide

Work Matrix Overview

Batch Work Order Assign

Work Order Status History

Work Manager Overview

Additional Resources

Page 42: W09 - Work Order Management Tools

Select Close from the Status Dates section of the Work Order

Click Apply

Both test Work Orders will be Closed

Batch Close Work Orders Hands-On (contrsquod)

You have now successfully completed creating two test Work Orders and closed them using the Batch Update feature

Batch Close Work Orders Hands-On (contrsquod)

For access to documentation and tutorials reference wwwmcuserconnectcom

MC User Connect

MCUC Documentation Tutorials Article PDF Video Tutorial

User Guide

Work Matrix Overview

Batch Work Order Assign

Work Order Status History

Work Manager Overview

Additional Resources

Page 43: W09 - Work Order Management Tools

You have now successfully completed creating two test Work Orders and closed them using the Batch Update feature

Batch Close Work Orders Hands-On (contrsquod)

For access to documentation and tutorials reference wwwmcuserconnectcom

MC User Connect

MCUC Documentation Tutorials Article PDF Video Tutorial

User Guide

Work Matrix Overview

Batch Work Order Assign

Work Order Status History

Work Manager Overview

Additional Resources

Page 44: W09 - Work Order Management Tools

For access to documentation and tutorials reference wwwmcuserconnectcom

MC User Connect

MCUC Documentation Tutorials Article PDF Video Tutorial

User Guide

Work Matrix Overview

Batch Work Order Assign

Work Order Status History

Work Manager Overview

Additional Resources

Page 45: W09 - Work Order Management Tools

MCUC Documentation Tutorials Article PDF Video Tutorial

User Guide

Work Matrix Overview

Batch Work Order Assign

Work Order Status History

Work Manager Overview

Additional Resources