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HOSPITALITY MAPHARRAH CHURCH
HOSPITALITY MEANS LOVING STRANGERS LIKE WE WOULD OUR BROTHER.
GOD LOVES PEOPLE RIGHT WHERE THEY ARE.
Mark Waltz
PEOPLE DON’T CARE ABOUT BEING ASSIMILATED. WHAT THEY DO CARE ABOUT IS WHETHER WE CAN HELP THEM ADDRESS THE ISSUES RIGHT IN FRONT OF THEM.
Mark Waltz
WHY HOSPITALITY?
ACCEPTANCE IS AN ACT OF THE HEART. TO ACCEPT SOMEONE IS TO AFFIRM TO THEM THAT YOU THINK IT’S A VERY GOOD THING THEY ARE ALIVE.
John Ortberg
WHY HOSPITALITY?
W.A.R.M.CREATE YOUR CULTURE
WHY HOSPITALITY?
GOD’S AGENDA IS LOVE, IS YOURS?
▸ Most people who check out our church are asking these questions:
▸ What’s here for me?
▸ Will this place help me raise my kids?
▸ Can I find hope for my marriage here?
▸ Will I ever crawl out of the rut I’m in?
▸ Is this a safe place that will help me heal?
L.I.N.E.U.P.HOSPITALITY IS FOR EVERYONE
A FIRST-TIME GUEST WILL DECIDE IF HE/SHE IS RETURNING IN THOSE FIRST 11 MINUTES.
Will Mancini
HOSPITALITY
HOSPITALITY
TOUCHPOINTS FOR FIRST 24 HOURS
▸ Word of Mouth
▸ Website
▸ Lawn and Grounds
▸ Outdoor Signage
▸ Parking Lot
▸ Doors
▸ Greeters
▸ Indoor Signage
▸ Cleanliness in Building
▸ Easily Identifiable Volunteers
▸ Lobby Team
▸ Map of Campus
▸ Guest Concierges
▸ Check-In
▸ Connection Center
▸ Bathrooms
▸ Refreshments
▸ Ushers
▸ Video Announcements
▸ Connection Cards
▸ Meet & Greet Time
▸ Volunteer Center
▸ Decision Center
▸ Membership Class Registration
▸ Follow Up Processes
▸ Pastor’s Phone Call
WEBSITEHELP PEOPLE FIND THEIR NEXT STEPS
VOLUNTEER TRAININGHELP PEOPLE FIND THEIR NEXT STEPS
HOSPITALITY IS OUR LOVE FOR STRANGERS.
HOSPITALITY TEAMHANDBOOK
UNLEASHING SPIRITUAL LEADERS TOIMPACT A BROKEN WORLD FOR JESUS CHRIST
Hospitality | Worship | Growth Track | Small Groups | Impact Teams
Create a Playbook for Your Team
SIGNAGEHELP PEOPLE FIND THEIR NEXT STEPS
ATTENTION TO DETAILS SHOW PEOPLE YOU CARE ABOUT THEM.
CAMPUS MAPHELP PEOPLE FIND THEIR NEXT STEPS
TOP THREE DESTINATIONSHELP PEOPLE FIND THEIR NEXT STEPS
GIVING & FORMSHELP PEOPLE FIND THEIR NEXT STEPS
GROUPS & MEMBERSHIPHELP PEOPLE FIND THEIR NEXT STEPS
DECISION CENTERHELP PEOPLE FIND THEIR NEXT STEPS
SERVICE OPPORTUNITIESHELP PEOPLE FIND THEIR NEXT STEPS
CONNECTION CARDHELP PEOPLE FIND THEIR NEXT STEPS
Please place in an offering bucket when they are passed or in the offering boxes by the exits.
First Time Guest Second Visit
First ________________________
Last ________________________
Email _______________________
Cell Phone (____) _____-_______
Date of Birth ____/____/_____
Male Female
Spouse First _______________________
Last _____________________________
Email ____________________________
Cell Phone (____) ______-___________
Date of Birth ____/____/_____
Male Female
Address ___________________________________
Apt ________ City __________________________
State ____________________ Zip ______________
How did you hear about us? Friend Outreach/Event Social Media Sign
First ________________________
Last ________________________
Cell Phone (____) _____-_______
DOB ____/____/_____
Boy Girl
First ________________________
Last ________________________
Cell Phone (____) _____-_______
DOB ____/____/_____
Boy Girl
My Spiritual Journey: I’m committing my life to Jesus today I want to be baptized I’m interested in Dinner with the Pastors I want to attend Growth Track
First ________________________
Last ________________________
Cell Phone (____) _____-_______
DOB ____/____/_____
Boy Girl
First ________________________
Last ________________________
Cell Phone (____) _____-_______
DOB ____/____/_____
Boy Girl
Children Information (Under 18)
Prayer Request: _____________________________________________________________________________________________________________________________________________________________________________
DINNER WITH THE PASTORSHELP PEOPLE FIND THEIR NEXT STEPS
GREAT PEOPLE GREAT FOOD GREAT VISION GREAT RESULTS
Dinner With the Pastors
CONNECTION EVENTSHELP PEOPLE FIND THEIR NEXT STEPS