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Make icons make sense Solving symbols for global audiences Patrick Hofmann UX Designer • Sydney @phofmann gplus.to/pman facebook.com/ phofmann [email protected] om

Make icons make sense: solving symbols for global audiences

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Page 1: Make icons make sense: solving symbols for global audiences

Make icons make senseSolving symbols for global audiencesPatrick Hofmann UX Designer • Sydney

@phofmann

gplus.to/pman

facebook.com/phofmann

[email protected]

Page 2: Make icons make sense: solving symbols for global audiences

Agenda

1Guessing game

2Simplification

3Distinction

4Landmarks

5Age groups

6Takeaways

Make icons make senseSolving symbols for global audiencesPatrick Hofmann UX Designer • Sydney

Page 3: Make icons make sense: solving symbols for global audiences

Welcome!

My name is Patrick Hofmann

I studied technical writing but have spent most of my career as a technical illustrator,

visual interaction designer, and now a

user experience designer in Sydney

Despite their challenges, I like

icons

Patrick Hofmann

?

Page 4: Make icons make sense: solving symbols for global audiences

Me and my wombmates

If we’re genetically, demographically,

virtually identical, arewe the same users?

If we are unique inour experiences and interests, do we useand interpret things

differently?

Page 5: Make icons make sense: solving symbols for global audiences

Guessing

game

1

Page 6: Make icons make sense: solving symbols for global audiences

Guessing

game

1

Page 7: Make icons make sense: solving symbols for global audiences

Guessing

game

1

Page 8: Make icons make sense: solving symbols for global audiences

Guessing

game

1

Page 9: Make icons make sense: solving symbols for global audiences

Guessing

game

1

Page 10: Make icons make sense: solving symbols for global audiences

Guessing

game

1

Page 11: Make icons make sense: solving symbols for global audiences

Guessing

game

1

Page 12: Make icons make sense: solving symbols for global audiences

Guessing

game

1

Page 13: Make icons make sense: solving symbols for global audiences

Guessing

game

1

Page 14: Make icons make sense: solving symbols for global audiences

Guessing

game

1

Page 15: Make icons make sense: solving symbols for global audiences

Guessing

game

1

Page 16: Make icons make sense: solving symbols for global audiences

Guessing

game

1

Page 17: Make icons make sense: solving symbols for global audiences

Guessing

game

1

Page 18: Make icons make sense: solving symbols for global audiences

Placement and context

What is this?

Pointingupward?

Signallingimportance?

Directingmovement?

Page 19: Make icons make sense: solving symbols for global audiences

Placement and context

What is this?

On a flag?

On a calculator?

In a screeninterface?

On a building?

On a medicinebottle?

Page 20: Make icons make sense: solving symbols for global audiences

On a shoppingmall map?

On a food packageor recipe?

On a mobilephone?

Placement and context

What is this?

Page 21: Make icons make sense: solving symbols for global audiences

On a machinedial or knob?

On a milk cartonor bottle?

On a browser?

Placement and context

What is this?

Page 22: Make icons make sense: solving symbols for global audiences

Placement and context

What is this?

In the aisle of a hardware store?

In the margin ofa user guide?

In a cartoon abovesomeone’s head?

Page 23: Make icons make sense: solving symbols for global audiences

Important factors for

any icon

Familiarity

Placement

Context

Juxtaposition

Simplicity

Distinction

Page 24: Make icons make sense: solving symbols for global audiences

Simplicity

2

Page 25: Make icons make sense: solving symbols for global audiences

Simplicity

2

Page 26: Make icons make sense: solving symbols for global audiences

Simplicity

2

Page 27: Make icons make sense: solving symbols for global audiences

Simplicity

2

Page 28: Make icons make sense: solving symbols for global audiences

Simplicity

2

Page 29: Make icons make sense: solving symbols for global audiences

Distinction

3

Page 30: Make icons make sense: solving symbols for global audiences

Distinction

3

Page 31: Make icons make sense: solving symbols for global audiences

Distinction

3

Page 32: Make icons make sense: solving symbols for global audiences

Landmarks

4

Page 33: Make icons make sense: solving symbols for global audiences

Bank

Page 34: Make icons make sense: solving symbols for global audiences

Hospital

Page 35: Make icons make sense: solving symbols for global audiences

Stadium

Page 36: Make icons make sense: solving symbols for global audiences

Business

Page 37: Make icons make sense: solving symbols for global audiences

Place of worship

Page 38: Make icons make sense: solving symbols for global audiences

5Age groups

Page 39: Make icons make sense: solving symbols for global audiences

Why are age groups

important to consider?

The social information age has

expanded our range of users

A 6-year-old and a 96-year-old both use

the same product

We use visuals that do not satisfy

all age groups -- especially younger

Page 40: Make icons make sense: solving symbols for global audiences

Studying younger users

Conducted a series of tests with 5- to 15-

year olds in the US, Canada, Switzerland,

Australia and New Zealand

Asked children to sketch specific

conceptsor answer a series of

visual “flash cards”

Here are the outcomes

Page 41: Make icons make sense: solving symbols for global audiences

Television

Page 42: Make icons make sense: solving symbols for global audiences

Telephone

Page 43: Make icons make sense: solving symbols for global audiences

Movie listingsor video files

Page 44: Make icons make sense: solving symbols for global audiences

Music files or audio streams

Page 45: Make icons make sense: solving symbols for global audiences

Write

Page 46: Make icons make sense: solving symbols for global audiences

Save a file

Page 47: Make icons make sense: solving symbols for global audiences

The impact of age groups on

our work

As technology expands, our

audiences expand

As we localise or internationalise our

icons, we must look at age

Like our users, our icons grow

old as well

Test, test, test -- any way you can

Page 48: Make icons make sense: solving symbols for global audiences

6Takeaways

Page 49: Make icons make sense: solving symbols for global audiences

Takeaways

Icons shouldbe instantly

recognised, notread and analysed

Icons need to present a single,

core message

In a grid or series, icons need to be

distinguishable

Consider age-groups as cultures

Test, test, testany way you can!

Page 50: Make icons make sense: solving symbols for global audiences

Takeaways

Size does matter: Your icon must be

recognisable even if it’s very small

Design your iconat actual size

Page 51: Make icons make sense: solving symbols for global audiences

aiga.org

dafont.com

commons.wikimedia.org

thenounproject.com

images.google.com

Takeaways

Visit these great sources of inspiration

Page 52: Make icons make sense: solving symbols for global audiences

Beware of falling

Page 53: Make icons make sense: solving symbols for global audiences

Beware of falling

Page 54: Make icons make sense: solving symbols for global audiences

Beware of falling

Page 55: Make icons make sense: solving symbols for global audiences

Beware of falling cows

Page 56: Make icons make sense: solving symbols for global audiences

Beware of hungry cows

Page 57: Make icons make sense: solving symbols for global audiences

So...

Who’s learned something about

icons?

Page 58: Make icons make sense: solving symbols for global audiences

So...

Who’s learned something about

icons?

Who thinksI’m a nutter?

Page 59: Make icons make sense: solving symbols for global audiences

So...

Who’s learned something about

icons?

Who thinksI’m a nutter?

Page 60: Make icons make sense: solving symbols for global audiences

So...

Who’s learned something about

icons?

Who thinksI’m a nutter?

Who thinksI’m charming?

Page 61: Make icons make sense: solving symbols for global audiences

So...

Who’s learned something about

icons?

Who thinksI’m a nutter?

Who thinksI’m charming?

Page 62: Make icons make sense: solving symbols for global audiences

Thanks !Questions?

[email protected]

@phofmann

gplus.to/pman