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Educational session for parks and recreation professionals and youth sports league administrators about parents. Proactive and reactive measures for dealing with parent behavior issues. Also introduces the Parents Association for Youth Sports (PAYS) training and membership program of the National Alliance for Youth Sports (NAYS). www.nays.org/parents
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SUCCESSFUL SEASONS START HERE!
S
MAKING YOUTH SPORTS PARENTS YOUR PARTNERS
John Engh & Kate Dilworth
TODAY’S SESSION NAYS Introduce Topic of Youth Sports
Parents Undesirable Parent Behaviors Reactive Measures for Dealing
with Parents Desirable Parent Behaviors Proactive Measures
Parent Orientation Behavior Agreement Accountability
NAYS Tools to Assist Wrap up!
Education & Membership Programs-Coaches-Parents-Officials-Administrators
Youth DevelopmentPrograms-Start Smart-Hook a Kid on Golf-Ready, Set, RUN!
Youth Sports Parents
Youth Sports Parents
Undesirable Parent Behaviors
• Rage• Abusive• Over-involved• Pushy• Living vicariously through child• Overly critical• Yelling (players, coach, officials)• Competing with other parents• Selfish dreaming• Too serious• Not involved • Bragging
Why do parents sign their
children up for organized sports?
What happens?
“The Sport-Parent
Paradox”
Negative Role
ModelsToo often, professional sporting events have become venues for aggressive, bottle-throwing fans, who vent their frustration at officials and players.
Reactive Measures for Dealing with Parents
Complete training program Remove parent from
game/event Suspension Yellow/red cards Personal meeting Require parent to sign behavior
contract “Silent Saturdays” no cheering
at all
Desirable Parent Behaviors
Supportive/ encouraging Be a positive role model Compliment ALL players, coaches,
officials Leave coaching to the coaches Volunteer Treat young athletes like children, not
mini-professionals Be realistic about child’s future in
sports Emphasize enjoyment, developing
skills, and team play Friendly with other parents Knows the rules of the game
THE ROLE OF THE RECREATION
PROFESSIONAL
BE PROACTIVE!!!
It is YOUR responsibility to ensure that the activity meets the philosophy of your program.
Proactive Measures
• Parent orientation
• Behavior agreement
• Accountability procedures
• Trained coaches and officials
Parent Orientation
Who?
What?
When?
Where?
Why?
WHY?!?
Parent Orientation • Expectations for proper behavior• Acquaint parents with the
coaches and administrators• Educate parents about the
objectives, goals, and rules of the program
• Get parents to understand and reinforce the coaching philosophy that will be used
• Establish clear lines of communication
• Help coaches and administrators understand the concerns of parents
Parent Behavior Agreement
Code of Conduct – very useful but not "the solution" to the problem
of parental misbehavior
Parent Behavior
Agreement
What happens if a parent
violates the code?
ACCOUNTABILITY• Agreement must be explicitly
worded and clearly identify the penalties for potential violations
• Tell parents up front what the consequence will be if they do not uphold the behavior agreement (Suspensions, removal)
• Evaluate behavior violations as part of a formal hearing process
• Include mechanism for violators to demonstrate evidence of behavior improvement (written statement, meeting with administrator)
Follow through with what you say you’re going to do!
TRAINED AND COMPETENT COACHES
AND OFFICIALS Trained to utilize techniques that tone
down confrontations among players, coaches, officials and spectators
THROUGHOUT THE SEASON Open communication Opportunity for parents to provide feedback Recognition – Be sure to recognize positive
parent behavior. Say thank you! On-going education – keep parents up to date
with relevant information
PARENTS ARE COACHES AND
ADMINISTRATORS, TOO!
TOOLS TO ASSIST FROM NAYS Parents Association for Youth Sports Rate Your Coach Let’s Talk Sports National Youth Sports Coaches Association National Youth Sports Officials Association National Youth Sports Administrators
Association
PAYS PROGRAM
• 40 minute orientation
• Educational video and code of ethics
• Nationally recognized
•Developed by professionals
• PAYS online option
• Member Area
Video Clip
PAYS Content
Sportsmanship
Cheering
Playing time
Developing Sport Skills
Nutrition
Parents are part of the team
Model behaviorOfficials
Supporting the Coach
Winning
FUN!!
ONLINE PROGRAM
MEMBER AREA
How to get involved?
•Easy for recreation
departments to offer PAYS
to parents
• Parents can sign up as
individual members
RATE YOUR COACH
Provide an avenue for parents to give feedback about coaches
Online system
View All Results:Historical results can be exported to a spreadsheet for management.
View Individual Results:Results can be used to follow-up with coach complaints or to reward coaches for great service.
“Rate Your Coach” Evaluations
View Categories:You and coaches will be able to see the areas where they need to improve their coaching.
LET’S TALK SPORTS! Program is focused on helping parents and
their children understand and encourage the development of life skills through sports
Free, easy to sign up online Parents complete the program along with
their child and receive a certificate of completion.
Helps parents understand the real value of playing organized sports is not winning!
letstalksports.nays.org
SPORTS PARENT PLEDGE AT NAYS.ORG
OTHER TRAINING & MEMBERSHIP PROGRAMS
National Youth Sports Coaches Association How to deal with parents Coaching your own child
National Youth Sports Officials Association How to deal with parents
National Youth Sports Administrators Association Managing parents
WRAP UP Review Questions?
If you would like a copy of today’s presentation or a temporary login to the PAYS Member Area. Please email me at:
Kate Dilworth - [email protected]
SCENARIO #1
You receive several e-mails from an angry parent who is upset because her child has not played every inning of the first five baseball games (the team lost three of the five games). Her child is considered by most to be one of the top five players in the league. The parent is blaming the coaches for the losses.
SCENARIO #2
One of your parents begins to regularly yell a chant that is foul (rhymes with “ducks”) and disrespectful to the officials. The players and some of the parents appear to be joining in on the chant.
Thank you!