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The top documents tagged [arl tools]
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Performance Measurement in Academic Libraries Martha Kyrillidou, ARL Steve Hiller, University of Washington Jim Self, University of Virginia EBLIP 4 Workshop
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Beyond LibQUAL+ ® : Effective, Sustainable, and Practical Assessment Other tools: ClimateQUAL ®, MINES for Libraries ®, annual statistics Other approaches:
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Effective, Sustainable & Practical A ssessment Steve Hiller, Director, Assessment and Planning, UW Martha Kyrillidou, Statistics and Service Quality Programs,
217 views