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The top documents tagged [contact center agent]
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Enterprise Overview February 2009. All Rights Reserved © Alcatel-Lucent 2009 2 | Enerprise Overview | February 2009 Agenda Alcatel-Lucent Enterprise Organization
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A Practical Approach to Customer Centric Interactions Reinventing Global Sourcing: Cloud, Mobile and Social “…Business agility is being
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An architecture for mobile communications innovation in Contact Center
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BBA Voka 2009 03 Testimonial Alcatel
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Integrating online and offline channels
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How to Enhance the Agent Experience for Better CSAT & KPIs
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17 th Jan 06 IP40 Sales Brief. 2Plantronics, Inc. Contact Center Desktop – The changes Infrastructure in the contact center is now following the trends
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24 April 2006Astound Technologies LLC1 Multi-Media, Voice and Data Integration to Dramatically Improve Agent Performance Astound Technologies LLC Empowering
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Microsoft Dynamics CRM 4.0
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NEC Business Connect
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