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The top documents tagged [service design product]
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Product and Service Design
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Ch18
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Products and Services To Accompany Russell and Taylor, Operations Management, 4th Edition, 2003 Prentice-Hall, Inc. All rights reserved
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2 - 1© 2011 Pearson Education, Inc. publishing as Prentice Hall 10 Strategic OM Decisions 1.Goods and service design 2.Quality 3.Process and capacity design
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Product and Service Design. 4-2 Major factors in design strategy – Cost – Quality – Time-to-market – Customer satisfaction – Competitive advantage Product
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