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The top documents tagged [summary listening]
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Unit 2 What's the matter, Mike Unit 2 What's the matter, Mike Lesson 1
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Communication Learning Goal Participant will understand why listening is a challenge, and how to remain more focuses on what others are saying
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Listening: The Neglected Skill. Overview – Listening vs Hearing – Definition – A five step listening process – What we know about it – Why is listening
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