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principles of management important questions and answers for b.com students
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Great Ways To Being A Perfect Leader
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Social Perception. Non-verbal communication How people communicate, intentionally or unintentionally, without words – Facial expression – Tone of voice
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Social Perception. “non-verbal behavior (NVB)” – Facial expression – Tone of voice – Hand gestures The “OK” sign Thumbs-up Nodding vs. shaking the head
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May 2013
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