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The top documents tagged [theory of service quality]
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1 Project web site Evaluating Library Service Quality: Use of LibQUAL+ IATUL Kansas City, MO June 2002 Julia Blixrud Association
218 views
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Project web site – TM Academic Library and Information Services: New Paradigms for the Digital Age Bielefeld, Germany February 8,
215 views
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TM Project web site Invited Address October, 2004 South Africa
213 views
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Project URL – TM LibQUAL+ ™ : An Overview CASLIN The Czech Republic June, 2006 Presented by: Bruce Thompson bthompson
217 views
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The LibQUAL+® assessment service for libraries Japan February 2008 Knowing Your Users: Assessment of Library Service Quality International Workshop & Symposium
214 views
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Report Meeting
27 views
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TM Project web site Report Meeting Colleen Cook Bruce Thompson Martha Kyrillidou July 28, 2003 Durham United Kingdom
215 views