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culture360.org Developing an Open Source social network platform & social media strategy Connecting Asia and Europe through Arts and Culture

02 Culture360 2010 Tech Case Study

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Page 1: 02 Culture360 2010 Tech Case Study

culture360.org Developing an Open Source social network

platform & social media strategy

Connecting Asia and Europe through Arts and Culture

Page 2: 02 Culture360 2010 Tech Case Study

Background

• The Asia-Europe Meeting (ASEM)

• The Asia-Europe Foundation (ASEF)

• Cultural Exchange Department

• culture360.org

• 2003-2009 development phases

Background

Page 3: 02 Culture360 2010 Tech Case Study

IT Challenges

• IT outsourcing• Limited human resources• Limited technical skills• Extensive research required• Bridging the communication between IT and cultural

sector

Page 4: 02 Culture360 2010 Tech Case Study

Re-development criteria

• Open source • Low technical barriers for entry and admin• User friendly• Social Network features • Integrate easily with the social web• Enable consolidation of large number of past web

projects

Page 5: 02 Culture360 2010 Tech Case Study

WordPress Multi-User

• Open source • Huge vibrant developer community• Hundreds of thousands of blogs with a single install • User friendly• Integrate easily with the social web

http://mu.wordpress.org/

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WordPress Multi-User

• Empower culture sector workers • Single CMS

– Cost-efficient– Time-efficient

• Examples

http://mu.wordpress.org/

Page 7: 02 Culture360 2010 Tech Case Study

WordPress Multi-User

http://magazine.wsj.com/

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WordPress Multi-User

http://ourworld.unu.edu/en/

Page 9: 02 Culture360 2010 Tech Case Study

BuddyPress

• Social Network layer• Friends• Messaging• User profiles• User Wire• Groups• Activity streams

http://buddypress.org/

Page 10: 02 Culture360 2010 Tech Case Study

BuddyPress

http://culturadigital.br/

Page 11: 02 Culture360 2010 Tech Case Study

Developing a Social Media Strategy

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Developing a Social Media Strategy

www.agendacom.com

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Social Media Challenges

• Time & resources• Education & training• Control content creation or distribution• Harnessing social media tools more effectively• Data protection and privacy issues

Page 14: 02 Culture360 2010 Tech Case Study

Measuring success

• Google analytics• Newsletter analytics • Website polls• Newsletter polls & surveys• Membership numbers & activity

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Sharing & Collaboration Efforts

• Culturemondo• Development blog• Open Source platform

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culture360.org

Connecting Asia and Europe through Arts and Culture

Jeffrey Withaya Campbell Technical & Social Media Coordinator [email protected]

Katelijn VerstraeteAssistant Director, Cultural [email protected]

Judith Staines European [email protected]

Valentina RiccardiProject Executive culture360Cultural [email protected]