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Meeting Facilitation
16 Process Tools for Effective
Source: Bens, Ingrid (2005) Facilitating With Ease, Jossey-Bass, San Francisco
A participative approach to goal
setting – Every voice must be heard
1
2
Uncover potential issues and conflicts with a series of
straightforward yes or no questions
3
Accumulate potential ideas with a group – Remember at this stage there are no bad
ideas
4
Ensure all sides get a fair and equal
hearing – Reduce tension in conflict
5
Rank ideas quickly in a group setting based on priority
6
The gap between ‘where we are’ and ‘where we need to be’ is often a good way into ‘what we need to do’
7
An effective way to scrutinise and
evaluate the pros and cons of a
situation
8
Unpick the underlying cause of a problem
9
Bring order to a seemingly random or complex debate with
a matrix that organises ideas based on how likely they are to
be effective
10
Better to be prepared for setbacks than be surprised
by them
11
Explore lots of issues in a short space of time
12
Collect anonymous feedback from participants
13
Identify clear action steps with more thorough questions
14
Turn all of your bright ideas into structured plan for action
15
Focus equally on giving and receiving to ease any conflict
among participants
16
A step by step approach combining any number of the process tools mentioned above
www.activepresence.com/meeting-facilitation-skillsDownload the Expert Guide for facilitators: