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M+R Strategic Services and NTEN's eNonprofit Benchmarks Study for 2010, analyzing online messaging, fundraising, and advocacy data from 31 leading nonprofit organizations. You can watch a recording about this study at http://www.e-benchmarksstudy.com/2010.html
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2010 eNonprofit Benchmarks Study
Presented bySteve Peretz, Senior Analyst at
M+R Strategic Services
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How Did We Segment the Data?
31 Groups
By Sector• Civil/Legal Rights• Environmental• International• Health
By List Size• Small – Under 100,000 deliverable email addresses• Medium – 100,000-500,000 deliverable email addresses• Large – Over 500,000 deliverable email addresses
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Reading the Charts
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Email Messaging Results by Message Type
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Metrics for Online Revenue
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Change in Online Giving from 2008 to 2009
Please note this chart uses medians rather than means for the average.
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Change in Online Giving from 2008 to 2009
Please note this chart uses medians rather than means for the average.
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Email Open Rates
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Email Fundraising Response Rates
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Annual List Growth
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Email Unsubscribe Rates
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Message Volume: Messages per Month per Subscriber
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Message Volume: Messages per Month per Subscriber
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Email Fundraising Performance
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Email Advocacy Performance