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2010 eNonprofit Benchmarks Study Presented by Steve Peretz, Senior Analyst at M+R Strategic Services

2010 eNonprofit Benchmarks Study

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M+R Strategic Services and NTEN's eNonprofit Benchmarks Study for 2010, analyzing online messaging, fundraising, and advocacy data from 31 leading nonprofit organizations. You can watch a recording about this study at http://www.e-benchmarksstudy.com/2010.html

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Page 1: 2010 eNonprofit Benchmarks Study

2010 eNonprofit Benchmarks Study

Presented bySteve Peretz, Senior Analyst at

M+R Strategic Services

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How Did We Segment the Data?

31 Groups

By Sector• Civil/Legal Rights• Environmental• International• Health

By List Size• Small – Under 100,000 deliverable email addresses• Medium – 100,000-500,000 deliverable email addresses• Large – Over 500,000 deliverable email addresses

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Reading the Charts

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Email Messaging Results by Message Type

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Metrics for Online Revenue

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Change in Online Giving from 2008 to 2009

Please note this chart uses medians rather than means for the average.

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Change in Online Giving from 2008 to 2009

Please note this chart uses medians rather than means for the average.

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Email Open Rates

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Email Fundraising Response Rates

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Annual List Growth

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Email Unsubscribe Rates

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Message Volume: Messages per Month per Subscriber

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Message Volume: Messages per Month per Subscriber

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Email Fundraising Performance

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Email Advocacy Performance

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Benchmarks and You

Want to be part of our research? Email [email protected]