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RFID

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RFID

The 2012 survey of RFID use in the Library.

Lessons learned and indicators for the future

Mick FortuneLibrary RFID Ltd.

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Overview

• Who did it – and why.• The results• Some assumptions – and why they were

wrong• Lessons learned• Next Year’s survey

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Who did it?

• RFID use in the UK surveyed since 2008.• In 2011 Lori Ayre (US) and Alan Butters

(Australia) asked to join in.• Launched the first ‘global’ survey in

January 2012

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Why?

• Try and better understand a confusing global picture

• Establish baseline for future surveys• Identify common practices• Assess market response to publication of

data and communications standards.• Measure client satisfaction

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The Survey

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Overview

• More than 100 questions in the survey• A summary of responses has been

published online.• Written report to be published in

Alexandria (University of Manchester Press)

• Supplier performance was shared confidentially with clients.

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Australia (166)

Belgium, Cyprus, India, Italy, Sin-gapore, South Africa, Spain, Ukraine (1)

United Kingdom (161)

Canada (14)Sweden (3)

Germany (22)Ireland (3)

New Zealand (11)

Switzerland (6)

United States (65)

Austria, Netherlands (2)

Replies by Country

463 valid responses from 19 different countries

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Libraries

Business; 2 College; 23

Health; 6

Na-tional; 1

Public; 285

School; 10

Uni-versity;

120

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What frequencies are being used?

HF; 102

UHF ; 23

Don't Know; 122

Both; 3

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Frequency by Country

Australi

a UKUSA

Canad

a

German

y

New Zeala

ndOth

er0

5

10

15

20

25

30

35

40

45

HFUHF %

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Years used

Less than 1 year

1-3 Years 3-5 years Over 5 years

0

10

20

30

40

50

60

70

80

OtherNew ZealandGermanyCanadaUSAUKAustralia

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Extent of Deployment

All Over 75% 50-75% 25-50% Under 25%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

AustraliaUKUSAOther

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Reasons for investing in RFID

Introducin

g self-s

ervice

Reducing c

osts

Impro

ving s

tock

management

Strategic

infra

structu

re development

Impro

ving s

ecurit

y

Better use

of space

Resource

sharin

g

Consorti

a membersh

ip0%

10%

20%

30%

40%

50%

60%

70%

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Using Self-issue/check

94%

6%

Total

YesNo

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Percentage of loans managed by Self-Service

less than 50%

50-75% 75-85% 85-95% 95-100%0%

5%

10%

15%

20%

25%

30%

Chart Title

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Other uses

Secu

rity g

ates

Automate

d book dro

p

Return

s sorte

r

CD/DVD disp

ensers

Vending mac

hines

Smart

shelve

s

Dispense

rs

Accessi

on tunnel

0%10%20%30%40%50%60%70%80%

Chart Title

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Return on investment achieved?

Australi

a UKUSA

Canad

a

German

y

New Zeala

ndOth

er0%

10%

20%

30%

40%

50%

60%

70%

80%

Don't knowYesNo

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How important is support?

Australi

a UKUSA

Canad

a

German

y

New Zeala

ndOth

er0%

10%

20%

30%

40%

50%

60%

Would not recommend to others

On SupportOverall

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Who are the major suppliers*?

Biblioth

eca 3M

FE Tech

Envisionware

D TechOth

er2CQR

Techlogic

NedapAxie

llCivi

ca

Plescon

Easy Check

ST Lo

gitrac

k0

102030405060708090

100

OthersNew ZealandGermanyCanadaUSAUKAustralia

* Suppliers with fewer than 2 clients omitted

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RFIDILS Communication

NCIP SIP 3.0 Neither Don’t know0%

10%

20%

30%

40%

50%

60%

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Using data standards?

Yes; 18%

No; 39%

Don't know; 43%

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RFIDOur assumptions…

• RFID mostly used in conjunction with ILS/LMS.• Integration with other library systems is

important.• Interoperability with other RFID systems is

important.• Standards are a good thing.

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Major lessons learned

• RFID is being used in ways we had not imagined (survey did not allow some of these to be recorded)

• Close integration and interoperability not common.

• Little awareness among librarians of efforts being made by agencies to improve/expand usage.

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Next Year

• Extend coverage– Scope– NFC– Territories

• Volunteers?– Contact mick@libraryrfid.co.uk– Tell your colleagues!

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A word of thanks to my sponsors

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Thank you!

Mick FortuneLibrary RFID Ltd.+44 7786 625544e. mick@libraryrfid.co.ukw. www.libraryrfid.co.ukb. www.mickfortune.com/Wordpress