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Building a Technology Road Map that Drives Strategy Trevor S. Mitchell, CAE

2016 dfwae a day building a technology road map that drives strategy

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Page 1: 2016 dfwae a day building a technology road map that drives strategy

Building a Technology Road Map that Drives Strategy

Trevor S. Mitchell, CAE

Page 2: 2016 dfwae a day building a technology road map that drives strategy

MARCH 21, 2016

10 Years in Association ManagementStrong involvement within industryLead numerous projects

• AMS Selection/Implementation• Website Redesign• Strategic Planning• Etc.

Introduction

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Overview

1. IT Evolution2. IT in Associations3. Your Role within IT4. Creating a Roadmap

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Challenges You Have with IT?

Page 5: 2016 dfwae a day building a technology road map that drives strategy

IT Evolution

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Role of IT

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MARCH 21, 2016

What IT Actually Does

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IT Department Functions

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Evolution of IT Roles

IT GuySystem AdministratorComputer EngineerDeveloper IT DirectorCIO

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IT in Associations

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Our World

AMSLMS

Social MediaSingle Sign on

Online Community

Apps

Collaborative SpacesEmail SolutionsCloud Computing24 accessRemote workersTablets

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Historically

IT

Business Operatio

ns

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Today

Business

Operations

IT Business Operations

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Your Role within IT

Your Association Needs You

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Questions to Consider

• Who makes new system decisions?• Who owns the system once it’s

purchased?• Who is responsible for training?• Who is responsible for identifying

upgrades?

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How You Fit In

• Understand what Your Role is in the Equation

• Work in conjunction and collaboration with IT

• IT Systems Support Strategy

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Put Yourself In IT’s Seat

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IT Road Map

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IT Connected to Strategy

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Infrastructure Servers/operating systems, internet

connectivity, related itemsData Management

Database(s) and their interaction with other key systems

Online Presence Web (including social and mobile)

Technology Management/Governance How an organization administers their

technology tools

Areas of Focus

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Where do you want to go

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MARCH 21, 2016

Develop a Roadmap

1. What is the strategy of the organization?

2. What do you need for you functional area?

• Systems• Access• Requirements

3. Where are you currently with your systems?

• Is this new?• Existing?• Long term planning

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MARCH 21, 2016

Final Thoughts

Focus on collaboration rather than ownership

Strategy always drives technology needs

Your role is essential to achieve success

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Trevor S. Mitchell, CAEDirector of Membership & StrategyAmerican [email protected]@trevm22www.trevormitchellcae.com