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Building a Technology Road Map that Drives Strategy
Trevor S. Mitchell, CAE
MARCH 21, 2016
10 Years in Association ManagementStrong involvement within industryLead numerous projects
• AMS Selection/Implementation• Website Redesign• Strategic Planning• Etc.
Introduction
MARCH 21, 2016
Overview
1. IT Evolution2. IT in Associations3. Your Role within IT4. Creating a Roadmap
MARCH 21, 2016
Challenges You Have with IT?
IT Evolution
MARCH 21, 2016
Role of IT
MARCH 21, 2016
What IT Actually Does
IT Department Functions
MARCH 21, 2016
Evolution of IT Roles
IT GuySystem AdministratorComputer EngineerDeveloper IT DirectorCIO
IT in Associations
MARCH 21, 2016
Our World
AMSLMS
Social MediaSingle Sign on
Online Community
Apps
Collaborative SpacesEmail SolutionsCloud Computing24 accessRemote workersTablets
MARCH 21, 2016
MARCH 21, 2016
Historically
IT
Business Operatio
ns
MARCH 21, 2016
Today
Business
Operations
IT Business Operations
Your Role within IT
Your Association Needs You
MARCH 21, 2016
Questions to Consider
• Who makes new system decisions?• Who owns the system once it’s
purchased?• Who is responsible for training?• Who is responsible for identifying
upgrades?
MARCH 21, 2016
How You Fit In
• Understand what Your Role is in the Equation
• Work in conjunction and collaboration with IT
• IT Systems Support Strategy
MARCH 21, 2016
Put Yourself In IT’s Seat
IT Road Map
MARCH 21, 2016
IT Connected to Strategy
MARCH 21, 2016
Infrastructure Servers/operating systems, internet
connectivity, related itemsData Management
Database(s) and their interaction with other key systems
Online Presence Web (including social and mobile)
Technology Management/Governance How an organization administers their
technology tools
Areas of Focus
MARCH 21, 2016
Where do you want to go
MARCH 21, 2016
Develop a Roadmap
1. What is the strategy of the organization?
2. What do you need for you functional area?
• Systems• Access• Requirements
3. Where are you currently with your systems?
• Is this new?• Existing?• Long term planning
MARCH 21, 2016
Final Thoughts
Focus on collaboration rather than ownership
Strategy always drives technology needs
Your role is essential to achieve success
Trevor S. Mitchell, CAEDirector of Membership & StrategyAmerican [email protected]@trevm22www.trevormitchellcae.com