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Paul Janowitz

CEO, icanmakeitbetter.com

09.07.11

3CMA Annual Conference 2011

Innovations in Community Engagement

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Government is changing

All change begins with ideas, and ideas change everything

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• You tripled your staff – with no increase in costs

• Saw the forest and trees

• Got hundreds of new ideas to solve your most pressing problems

• Empowered your community to solve problems

• Engaged employees and citizens

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What If…

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IF Is Here

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IF Is Here

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IF Is Here

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• “The best way to predict the future is to invent it.” Alan Kay

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The Future of Government

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• Reality meets opportunity. (David Cameron –The Next Age of Government)

– TED video of David Cameron

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The Future of Government

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• Email me, call this number

• Technology was used to add layers to government

• It was a process, a mandate

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Technology as a Barrier

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• Post, read, connect – anywhere!

• Engage, respond, congregate

• Complain – big time, in public

• Action, slactivism?

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Technology as an Enabler

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What is Old is New - Again

Austin, TX y’all

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• Get great new ideas from your community.

• Meet mandates for open listening and input.

• Conduct virtual town-hall meetings.

• Build a CAB (Citizen Advisory Board).

• Conduct online focus groups.

• Test creative, websites, outreach campaigns…

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What Can I Do?

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• You do NOT need to add more staff or complexity.

• Technology is your friend.

• But, you must…

– Have a plan – who reads, responds, idea distribution, outreach…

Super, Super Easy

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We’re here to help you. Please contact me directly with any questions regarding our platform or to get your innovation community started.

Paul JanowitzCEO and Founderpaul@icanmakeitbetter.com512.498.3830 x101

icanmakeitbetter.comInnovation + Research. Made Simple

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