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TECHNOVATION PRODUCT STRATEGY WORKSHOP Zichuan Xiong - [email protected] | 2014 April 1

3 Ways to Add Design Thinking to Inceptions

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TECHNOVATION PRODUCT STRATEGY WORKSHOP Zichuan Xiong - [email protected] | 2014 April

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SUMMARY

OUR GOALS

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To share understanding about product scope

To focus on the most important users and their

journeys

To innovate on ideas to improve the user

journeys of key usersTo prioritize the features

OUR PARTICIPANTS

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Excellent participation from all attendees

TECHNOVATION

Mariana Rutigliano Samantha Quist Judy Ho

THOUGHTWORKS

Grant Joung Zichuan Xiong Natalie Hollier

OUR JOURNEY

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GO!

Define user need Identifying key users and prioritizing their

user goals

Building up customer journey

and identifying design challenges Set up journey

Prioritizing ideas and defining a

product roadmap Define roadmap

Ideate design Brainstorming ideas

to solve the identified design

challenges

PROCESS

STAKEHOLDER MAP

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We used two metrics to define the importance of stakeholders. As result we put our product focus on 4 user types: Students, Teachers, Mentors, and RCs.

Inte

rest

Influence

TeachersStudents

Mentors RCs

Ambassador

JudgesVolunteers

Partner Org Parents

V.CUniversities

Tech Companies

Prospective Ambassado

rs/RCs

PressFunder

STAKEHOLDERS RELATIONSHIP

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Discovering the relationship among the 4 stakeholders helped us understand how they interact with each others.

Mentor Teacher Student RC

Mentor

Teacher

Student

RC

“How did you approach this

problem?”

“How can you support the students?”

“I don’t know how to do this!”

“Here are the Technovation

updates.”

“How do we split up tasks in

curriculum?”“…” “This is too much

work.”

“Here are the Technovation

updates.”

“Let’s build this together!” “Let’s stay on task” “I’ll work on this,

you work on that.” “…”

“What are the resources available?”

“Are there mentors available?” “…” “What are your

best practices?”

SAYS TO

GOAL ANALYSIS

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Goal analysis helped us identify the goals of users, including as an organization our goals for them, and also their own goals in this experience. !The design will be focusing on these goals, and they are the success metrics for the future product - do we/they achieve these goals in new product?

Our goals

User

Their goals

GOAL DEPENDANCIES

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Goal 1

Goal 4

Goal 2 Goal 3

0

1

2

0

Goal1>Goal3>Goal2/Goal4

Priority

By identifying the dependancies among these goals, it helped us define the priority. The more dependancies by other goals, the higher priority it is in than others.

depends on

PRIORITIZED GOALS

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Student

Teacher

Mentor

RC

Be persistent Be innovative entrepreneurs Build meaningful apps Return and build

more complex apps

Use our curriculum Learn a new technology

Connect with teachers

Local partnershipProvide meaningful

feedback to improve Technovation

Dependency analysis helped us determine a list of highest user goals this product should achieve.

CUSTOMER JOURNEY MAP

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Student

Parents, teachers, or friend recommended

Learn about Technovation from source

“There’s a Hack Day!”

Recruit friends and form groups

Connect with a mentor

Register with Technovation

Start/follow curriculum

Attend field trips

Complete deliverables and submissions

Attend a local showcase

Receive score and feedback

May attend world pitch

Find resources to complete apps

Continue working on apps

Participate in alumnae community

Take more CS classes

Pre In After

User Goals

Be persistent

Meaningful app built

Return and build more apps

Innovative and entrepreneurs

CUSTOMER JOURNEY MAP

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Teacher

Learn about Technovation

Register with Technovation

Attend teacher training

Encourage students to attend a Hack Day and learn more

Connect with other teachers

Connect students for groups

Provide time and space for meetings

Connect with mentors

Provide guidance and resources

Recruit mentors

Initiate Technovation curriculum

Coordinate field trip logistics with mentor

Keep students on task

May run or work with RC to plan showcase

Celebrate and help student digest feedback

Pre In

User Goals

Use our curriculum

Learn new technology

CUSTOMER JOURNEY MAP

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Mentor

Hear about Technovation through professional mailing lists

Word of mouth

Mentor students as a Hack Day

Register with Technovation

Connect with team

Prep for curriculum provide guidance and resources

Be available for team’s questions

May volunteer for local showcase

Schedule and lead a field trip

Help keep students on task

Connect team to resources

Be available for questions

Complete post-survey

Volunteer to lead or recommend classes and careers.

Pre In

User Goals

Connect with teachers

Help students digest feedback

After

CUSTOMER JOURNEY MAP

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R.C

Hear about Technovation through partner orbs or word of mouth

Register as an R.C

Attend local R.C Training

Organize Hack Day sponsored by companies

Recruit mentors and teachers

Connect with teachers and mentors (local/org)

Technovation info source for teachers and mentors

Communicate time table to mentors and teachers

Coordinate and organize local showcase

Coordinate local press and media

Help regional winners find sponsorship

Organize workshops for students

Pre In

User Goals

Connect with local

partnership

Feedback to Technovation staff about teams

After

Recruit judges

Recruit alumnae to return and be evangelists

Disseminate information about CS opportunities

Provide meaningful feedback

DESIGN CHALLENGES

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Focusing on each step in the journey, we brainstormed the design challenges which will drive our design process.

Our design is aiming to take the challenges in the journey and all the solutions will be challenge-focused.

PRIORITIZED CHALLENGES

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How do we generate more interest in the platform?

How do we facilitate team creation?

How do we support teams to complete everything?

How do we inspire the girls to keep working on their

apps?

How do we make it rewarding for students to

stay engaged?

How do we evaluate program effectiveness?

We asked all our participants to prioritize all the challenges and as result we came up with a list of the most important design challenges.

IDEATION

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For each design challenge, we ideated on over 15 ideas on sketch paper. By sharing our ideas with one

another, everyone is on same page.

PRIORITIZED IDEAS

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We prioritized our ideas and put them back on the journey to see how they improved the whole experience which finalized our 7 core ideas.

FINALIZED IDEAS

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Curriculum Team Setup

Mentor Profile

Mentor Background Check

Mentor Matching

Consent Form Team Dashboard

Students can search for mentor profile, so that they can recruit a mentor more

easily

Technovation can perform checks on mentor’s profile, as

an assurance of mentor’s quality

Technovation can quickly match mentors and teams, so that it makes team prep

more easy

Technovation can make the consent process easier which

will can help enroll more students

A more trackable and supportive curriculum

ensures more persistent learning experience

Students and other team members can set up a virtual

team on the platform

Technovation is able to visualize and manage the

teams’ progress during the 12 week program

IDEA DEPENDENCY

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Team Setup (1)

Consent Form (1)

Mentor Profile (2)

depends on

Mentor Background CheckMentor Matching

Team Dashboard

Curriculum (1)

Dependency analysis helped us define the priority of each idea. Fewer dependencies mean more

fundamental and higher priority features.

PRODUCT ROADMAP

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Curriculum

Team Setup

Mentor Profile Mentor Background Check

Mentor Matching

Team Dashboard

Consent Form

v1.0 v2.0 v3.0 v4.0

Team setup and curriculum are two epics we think should be included in first release.

PRODUCT DESIGNSome conceptual design ideas

SUGGESTED SCOPE

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Curriculum Team Setup

v1.0Minimum Viable Product

▫︎ Student can see curriculum content ▫︎ Student can see tutorials in each section of curriculum ▫︎ Student can see what are required to do in each section of curriculum ▫︎ Student in a same team can see uploaded deliverables to each section of curriculum ▫︎ TBD

▫︎ Students can setup a new team in Technovation ▫︎ Student can invite friend to join the team ▫︎ Student can see all the team members in my team ▫︎ TBD

Curriculum

LESSON 1LEARN THE BASICS OF APP INVENTOR!Today you will learn a little about the Technovation program, explore the basics of MIT App Inventor (AI), and work through some tutorials. (For those of you who participated last year and are familiar with App Inventor 1 already, we recommend trying App Inventor 2. It’s awesome! The instructions in the following tutorials are all designed for App Inventor 2.) !To learn about Technovation, look through the Technovation curriculum, familiarize yourself with the 2014 App Theme, and take a look at the Judging Rubric. Also check out the Technovation Community. It’s an online conversation space where you can post messages to other Technovation participants around the world. You’ll find links to the Technovation Community and other useful resources on the right-hand side of every lesson page.

Update your team profile

Do it now

ACTION

Complete the surveyACTION

TUTORIALS

This tutorial is a basic level introduction into the User Interface of App Inventor (AI). It will teach you how to get started with AI and set up your testing using the AI Companion App from the Google Play Store. You will learn the basics of the AI functions to build an app that talks to you. Printable PDF

Talktome Part 1

Talktome Part 2

Done by Maria Richardson

Beginner

Basic

Advanced

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Team Name

4 MEMBERS

Mentor Lori Longman 312-774-7562 email profile

Teacher Mari Wise 425-794-0163 email profile

Student Helen Jones 702-112-2133 email profile

Student Lara Bing 671-213-9300 email profile

invite

Nunc feugiat nulla sed tortor dictum feugiat nulla sed view

NEXT STEPS

NEXT STEPS

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▫︎ Final definition of MVP scope; ▫︎ Exploratory wireframing sessions with Technovation together to confirm page flow in defined scope; ▫︎Move intio project planning; ▫︎ Engage ThoughtWorks for support in delivery?

THANK YOU!

Contact: Zichuan Xiong

[email protected]