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Welcome to today’s webinar! There will be silence until we begin today’s presentation.
Today’s twitter hashtag is #tibbr
Accelerating Innovation with Collaboration:A Nielsen Company Case Study
Ann Marie Dumais
SVP, New Product Introductions The Nielsen Company
Leandro Perez
Head of Product Marketing, tibbrTIBCO Software Inc.
Millions of subscription users
100+ countries
Experienced implementation team
Customer success program
24 x7 x 365 global support
Company OverviewTIBCO Software
Founded in 1997
$1.1B revenue in 2013
70 offices, 25 countries
4000 customers
200 partners
3500 employees
tibbr
11
90 year-old company continuously reinvents itself.
Nielsen wanted to stay relevant and up-to-date
but they needed a tool that could not only accelerate
innovation but also encourage collaboration.
Innovate anywhere, innovate anytime, innovate
anything.
Sustainable
Solutions
Product
Enhancement
Process
Improvement
Employee
Engagement
New Products
Abby Parnes Bedford-Billington
18,795 innovators and 5,777 new ideas.
The “Innovate” button is an entry point to the ideation pipeline where users discuss, build on, and vote for ideas.
Captureideas anywhere, any time
Trackprogression of ideas
Recognize visibility to innovative ideas
Innovation Life Cycle
Driveyour innovation
Introducing TOPTEN, our first B2C application.
50,000+ downloadsBest New App in the Apple Store
Nielsen employees in geographically disparate parts of the world, leveraged tibbr
to create the application.
Helpdesk tickets have significantly decreased.
Employees are helping each other, on tibbr, significantly decreasing helpdesk tickets.
IT has even leveraged the platform to improve the quality of
their scripts when helping employees.
and here’s a few more.
• Corporate Social Responsibility
• Bangkok Office Community
• Measurement Science Community
• PowerPoint Master Class
• Big Data Practitioners
35,000 people on Nielsen Now Connections.
1. Subject Hierarchy
2. Nielsen Now Connections Introduction Video
3. Printed/online user guide that covered tibbr features and benefits along with Nielsen specific content.
4. tibbr was rolled out to 250 Nielsen executives at a Global Leadership Meeting – a live event where users were guided through the technology.
5. An email blast to 40,000 employees went out the very next day.
TIBCO has a stellar track record.Demonstrated commitment to our success and that of our clients.
Nielsen evaluates tech partners by…• Product capability
• Innovation Pipeline
• Trusted Partnership
1. Strategy
• Tying the business need into the rollout
2. Subject Creation
• 100+ down to 17
• Niche interests and expertise
3. Content Creators and Leaders
• “Follow Siegfried”
Here are sometips and recommendations.
June 4th June 14th June 24th July 4th July 14th July 24th Aug 1st
397 439541
628
801941 1041
Line Mgmt Engagement
TAMEffor
t
Spanish Subject
Invite Chat
Building up to 1,000 followers.
• tibbr and SharePoint
• Continued education for specific business roles
- Sharing of best practices
- Helping employees improve work style
What’s next for Nielsen Now Connections.