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Final Result Presentation of Phase 1University of St. Gallen, May 19th 2011

thomas.sammer@unisg.ch

AAA/SWITCH Project Mobile Uni-App Phase 1

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Project Overview

Results

Agenda

Prototype Demonstration

Future Prospects

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Project Overview

Results

Agenda

Prototype Demonstration

Future Prospects

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Project Stakeholder (Phase 1)

Institute of Information Management 3

IT Department HSG

SWITCH

3. Unis / FHs

OrderFunding

Knowledge& Prototype

Knowledge

Funding

Christoph BaumgartenKai Blanke

Prof. Andrea BackThomas Sammer (PM)Fabio Camichel, Florian Ickelsheimer

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Project Description (Phase 1)

Comprehensive technology review / assessment and demand analysis

Concept development to provide supportive IT services on mobile devices

Useable on different mobile devices

Useable with different back-end systems

Customizable (front-end, functionality, back-end) and generic

Development of a first prototype covering two or three use-cases

Field test to gain feedback and (im)prove the concept

Au

fbau

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http://mobileuniapp.net/info

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Project StatusM

ilest

on

es

Status Milestone

Project start

Survey on the international state-of-practice

Idea contest (hosted by www.atizo.ch)

Project presentation at AAA/SWITCH Info-Day 2011

Demand analysis (online questionnaire at the University of St. Gallen)

Technology review

Report on demand and implementation possibilities

Workshop on scope (functionality) and backend-interface definitions

Prototype development

Project presentation at eduhub days

Field test

First feedback loop

Paper submission at 6th MCIS, 2011

Final result presentation of phase 1

31.5. End of phase 1

30.9. Submission Phase 2

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Project StatusD

eliv

erab

les Project status

Project started on December 1st 2010

Project phase 1 ends on June 1st 2011

6 deliverables, all deliverables100 % completed

Results will be released on our project website and as conference papers

First conference paper submitted to MCIS 2011

NZZ Campus reported on the project*

Invited to contribute to Mobile Kompass 2011/2012 (BVDW)

Supported by Samsung and Atizo

State-of-Practice

Idea Contest

Demand Survey

Techn. Review

Prototype Field Test

NZZ Campus: http://www.nzz.ch/magazin/campus/studium/viele_endgeraete_aber_kaum_hochschul-apps_1.10123392.html

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Project Overview

Results

Agenda

Prototype Demonstration

Future Prospects

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ResultsD

eliv

erab

les State-of-Practice

91 % of US universities have no mobile solution

71 % of existing solutions are homegrown

State-of-Practice

Idea Contest

Demand Survey

Techn. Review

Prototype Field Test

Source: http://www.dmolsen.com/mobile-in-higher-ed/?p=180

Homegrown / Unknown

Blackboard

Mobile Web OSP

MIT Derivatives

Molly Project

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State-of-PracticeF

un

ctio

nal

ity

Source: http://www.dmolsen.com/mobile-in-higher-ed/?p=180

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ResultsD

eliv

erab

les Deliverables:

Open idea contest hosted by www.atizo.ch (Sponsorship)

2 Months open (February 11 – April 7)

1.000 CHF reward

Received 445 ideas of 164 authors (60 % Switzerland, 30 % Germany)

18 ideas rewarded

Most suitable ideas by university staff members

Time-depended information demand

Location-based information

State-of-Practice

Idea Contest

Demand Survey

Techn. Review

Prototype Field Test

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ResultsD

eliv

erab

les Demand survey:

University staff (2.105 / 229 / 11 %) and students (6.902 / 898 / 13 %)

January 27 - February 5

23 questions

> 60 % / > 40 % use mobile apps daily (students / university staff)

> 92 % / > 95 % have contracts including mobile data traffic (students / univ. staff)

> 70 % / > 58 % have GPS enabled devices (students / university staff)

iPhone (+) > 50 % / > 40 %; Android (+); Symbian(-); Black Berry OS (=)

State-of-Practice

Idea Contest

Demand Survey

Techn. Review

Prototype Field Test

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Demand SurveyF

un

ctio

nal

ity

(1) P

ersonal ti

meta

ble

(2) C

ourse in

form

ation

(3) C

ourse m

ateria

l

(4) E

xam

gra

des

(5) L

ibra

ry

(6) C

ampusm

ap

(7) E

xam

regest

ratio

n

(8) S

emest

er regest

ratio

n

(9) U

nivers

ity s

ports p

rogra

m

(10) P

ublic tr

affic s

hedule

(11) R

oom re

serv

ation

(12) N

ewsfeed

(13) R

egister o

f pers

ons

(14) C

alendar o

f eve

nts

(15) C

afete

ria m

enu

(16) G

eneral in

form

ation

1

1.5

2

2.5

3

3.5

4

4.5

5

Demand for mobile usage Non mobile usage

OK OK OK OK OK OK OK OK

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ResultsD

eliv

erab

les Deliverables:

3 alternatives

5 frameworks evaluated (PhoneGap, QuickConnect, Rhodes, MoSync, iMobileU)

State-of-Practice

Idea Contest

Demand Survey

Techn. Review

Prototype Field Test

Deciding Factor Native Application Mobile Website Hybrid Application

Useable on different mobile devices X O O

Usability O X O

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Technology ReviewTe

chn

olo

gie

s

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Technology ReviewTe

chn

olo

gie

s

Share on total input House development PhoneGap QuickConnect iMobileU

Back-end Interfaces 30 % 100 % 150 % 150 % 100 %

Webserver 40 % 100 % 100 % 100 % 60 %

Client Systeme 30 % 100 % 20 % 30 % 90 %

Sum 100 % 100 % 91 % 94 % 81 %

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Technology ReviewTe

chn

olo

gie

s

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ResultsD

eliv

erab

les Prototype

About 140 hours

6 dynamic functions

news, timetable / events, people directory, campus map, public transportation,

cafeteria menu.

Static content (emergency information)

External links (E-Mail / iNotes, HSG Alumni)

Useable as optimized website on different devices

Useable as native App (Wrapper App) on Android and iOS

State-of-Practice

Idea Contest

Demand Survey

Techn. Review

Prototype Field Test

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PrototypeF

un

ctio

nal

ity

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PrototypeF

un

ctio

nal

ity

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Prototype

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ResultsD

eliv

erab

les Deliverables:

Equipped 27 students with the prototype, 22 completed the test

60 % iOS, 25 % Android, 10 % Symbian, 5 % Windows Mobile 6.5

Display errors only with windows mobile 6.5 and third party browsers on Android

Menu layout needs revision (too many clicks e.g. campus map)

Users demand more personalized information

Some information should be offline available

iOS User demand native App

Users are generally satisfied with the solution / system

State-of-Practice

Idea Contest

Demand Survey

Techn. Review

Prototype Field Test

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Project Overview

Results

Agenda

Prototype Demonstration

Future Prospects

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DemoF

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Project Overview

Results

Agenda

Prototype Demonstration

Future Prospects

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Future Prospects: Phase 2U

pco

min

g

Major Goals: Find cooperation partners and establish a network Extend the functionality and quality of the app Establish support instructions Official Roll-out and Release of the app

Pilot Study

Phase 2: Implementation

and product launch

Phase 1: Concept and

prototype development

Cooperation partners

Extension of the

functionality

Dev. of first and second level support instructions

Roll-out of the official release at Uni SG &

Partner

Dev. a generic implementation

instruction

Oct. 2011

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Future Prospects: Phase 2F

un

ctio

nal

ity

(1) P

ersonal ti

meta

ble

(2) C

ourse in

form

ation

(3) C

ourse m

ateria

l

(4) E

xam

gra

des

(5) L

ibra

ry

(6) C

ampusm

ap

(7) E

xam

regest

ratio

n

(8) S

emest

er regest

ratio

n

(9) U

nivers

ity s

ports p

rogra

m

(10) P

ublic tr

affic s

hedule

(11) R

oom re

serv

ation

(12) N

ewsfeed

(13) R

egister o

f pers

ons

(14) C

alendar o

f eve

nts

(15) C

afete

ria m

enu

(16) G

eneral in

form

ation

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1.5

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2.5

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3.5

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4.5

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Demand for mobile usage Non mobile usage

OK OK OK OK OK OK OK OKP2 P2 P2P2 P2

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Future Prospects: Phase 2S

mar

tph

on

e U

sag

e

Major Activities: E-Mails Facebook Public Transportation etc.

1

2

3

4

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OK OK OK P2P2

Further usage of personalized and location-based Data.

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Provide you with Assistance, Source-Code & Know-HowShare Modules (like AAI, ALEPH, Campus-Map, Transportation, …)Safe Resources & Time

A workbench for YOUR mobile solution

OUR PART

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Launch of a mobile university service

• Commitment to launch a mobile university service

• Input in form of workforce and / or money

• Usage of our solution, participation in the PHASE 2 AAA / SWITCH Project

Together we …

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Upcoming To-Dos

First Meeting

(June-July)

Commit to Task

(1. Aug.)

Draft of Proposal (1. Sep.)

Feedback(Sep.)

Submission (Sep. 30)

Start Phase 2

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Thank you!

Mag. Thomas SammerUniversity of St. GallenMüller-Friedberg-Str. 8CH-9000 St. Gallenthomas.sammer@unisg.ch

Contact

SupplementFurther information about the project is available on http://www.mobileuniapp.net/info

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List of Images

Slide 4: http://1.bp.blogspot.com/-AfgeBmL0taM/TWY2M3uoaXI/AAAAAAAADPI/-_FaQODSaOE/s1600/questionnaire%2525252072.jpg&imgrefurl=http://downpatrickpsstaff.blogspot.com/2011/02/support-assistant-questionnaire.html&usg=__D5SYbp7Hah9R-PI3B0bvepVqN4c=&h=622&w=936&sz=48&hl=de&start=0&zoom=1&tbnid=08MtXSdjGdXBKM:&tbnh=128&tbnw=192&ei=OIXCTeDdF6iU4gbs36X1BA&prev=/search%3Fq%3Dquestionnaire%26hl%3Dde%26rlz%3D1C1SKPL_enCH403CH403%26biw%3D1680%26bih%3D925%26tbm%3Disch&itbs=1&iact=hc&vpx=126&vpy=272&dur=2994&hovh=183&hovw=276&tx=155&ty=81&page=1&ndsp=48&ved=1t:429,r:9,s:0Slide 51https://depot.gdnet.org/cms/gallery//50-ist2_4501210-putting-the-pieces-together.jpg Workbenchhttp://www.flickr.com/photos/-joao-/5589980573/sizes/l/in/photostream/Pit Stophttp://www.caranddriverthef1.com/sites/default/files/pitstop_redbull_11052011.jpg University of St. GallenUniversity Media Service

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Acknowledgement

FundingThis project has been carried out as part of the "AAA/SWITCH – e-infrastructure for escience” programme under the leadership of SWITCH, the Swiss National Research and Education Network, and has been supported by funds from State Secretariat for Education and Research (SER).

Visit http://switch.ch/

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Thomas Sammer

I am a Phd student and research associate at the Institute of Information Management 3 (Chair of Prof. Andrea Back) at the University of St. Gallen. In 2010 I’ve earned a master’s degree in management and international business at the University of Graz, Austria. Since August 2010 I am enrolled in the doctoral program in business innovation at the University of St. Gallen where I focus my research on applying social media technologies on business processes. I am active in the fields of consulting (e.g. for Bayer Business Services GmbH), teaching and research. Beside my research on social media topics, I am also engaged with research targeting mobile applications and project leader of the SWITCH funded project Mobile Uni-App. For a one slide summary of my CV visit slideshare.net.

Mag. Thomas SammerInstitute of Information ManagementUniversity of St Gallen

Müller Friedberg Strasse 89000 St. Gallen, SwitzerlandPhone: +41 (0)71 224 3870Fax: +41 (0)71 224 2716

Mail: thomas.sammer@unisg.ch Slideshare: http://www.slideshare.net/thfs Twitter: @thfs

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