Abu dhabi id world 2013 - citizen approach to ID cards

Richard KerbySenior Inter-regional Adviser, E-Government and Knowledge Management

E-Government BranchDivision for Public Administration and Development Management

Department of Economic and Social Affairs, United NationsAbu Dhabi, February 11 2013

Presentation on Open Government and GovernancePresentation on Open Government and Governance

http://www.unpan.org/dpadm/ 2http://www.unpan.org/dpadm/ 2

Talking Points Talking Points

UN e-Government Ranking

Open Government and Open Data

E-Government Trends

Challenges

Way Forward

http://www.unpan.org/dpadm/ 3

United Nations E-government Survey 2012

Areas of focus for 2012 Survey:

Emphasis on quantity/quality of Services provided (NOT number of ministry websites) - INTEGRATION

More attention on Service Usage - USER TAKE-UP More weight to E-Infrastructure in E-Readiness - DIGITAL DIVIDE High marks for e-services or e-inclusion of Vulnerable Groups -

EQUITABLE DEVELOPMENT

High marks for connected Mobile Internet Services - M-GOVERNMENT

New area of assessment on Environmental Issues - E-/M-INFORMATION ON ENVIRONMENT

http://www.unpan.org/dpadm/


World e-government development World e-government development

leaders 2012leaders 2012 Rank Country E-government development index

1 Republic of Korea 0.9283

2 Netherlands 0.9125

3 United Kingdom 0.8960

4 Denmark 0.8889

5 United States 0.8687

6 France 0.8635

7 Sweden 0.8599

8 Norway 0.8593

9 Finland 0.8505

10 Singapore 0.8474

11 Canada 0.8430

12 Australia 0.8390

13 New Zealand 0.8381

14 Liechtenstein 0.8264

15 Switzerland 0.8134


Regional averages in e-government Regional averages in e-government

developmentdevelopment

http://www.unpan.org/dpadm/ 6http://www.UNPAN.org/DPADM/ 6

Regional Rankings - AsiaRegional Rankings - Asia

Regional Average of e-Government Survey


Country Rankings –AsiaCountry Rankings –Asia

CountryE-government development

index value World e-government development ranking

2012 2010 2012 2010

1 Republic of Korea 0.9283 0.8785 1 1

2 Singapore 0.8474 0.7476 10 11

3 Israel 0.8100 0.6552 16 26

4 Japan 0.8019 0.7152 18 17

5 United Arab Emirates 0.7344 0.5349 28 49

6 Bahrain 0.6946 0.7363 36 13

7 Kazakhstan 0.6844 0.5578 38 46

8 Malaysia 0.6703 0.6101 40 32

9 Saudi Arabia 0.6658 0.5142 41 58

10 Cyprus 0.6508 0.5705 45 42

11 Qatar 0.6405 0.4928 48 62

Regional average 0.4992 0.4424

World average 0.4882 0.4406


Regional Rankings – Western Regional Rankings – Western AsiaAsiaCountry E-government index World ranking

2012 2010 2012 2010United Arab Emirates 0.7344 0.5349 28 49

Bahrain 0.6946 0.7363 36 13

Saudi Arabia 0.6658 0.5142 41 58

Qatar 0.6405 0.4928 48 62

Kuwait 0.5960 0.5290 63 50

Oman 0.5944 0.4576 64 82

Georgia 0.5563 0.4248 72 100

Turkey 0.5281 0.4780 80 69

Lebanon 0.5139 0.4388 87 93

Armenia 0.4997 0.4025 94 110

Azerbaijan 0.4984 0.4571 96 83

Jordan 0.4884 0.5278 98 51

Syrian Arab Republic 0.3705 0.3103 128 133

Iraq 0.3409 0.2996 137 136

Yemen 0.2472 0.2154 167 164


UAE’s Global RankingsUAE’s Global RankingsCountry Profile

Country Name United Arab Emirates

Ranking --global and regional Global: 28th Regional: Asia 5th

E-government development index

E-government development index

2012World

average2010

World average

0.7344 0.4882 0.5349 0.4406

2012 E-government Development Index

Online service index Telecommunication

Index value Ranking Index Value Ranking

0.8627 9 0.5568 41

Human capital index E-participation index

Index value Ranking Index Value Ranking

0.7837 101 0.7368 11

2010 Online Index = 90


Open DataOpen Data


What is Open Data What is Open Data

No legal barriers

No fees required

Machine readable

No technological barriers

Etc…

In the past Current trends

All data are classified, unless marked non-classified

All data are non-classified unless marked classified

Open means :


Benefits of Open Data Benefits of Open Data

Promoting transparency and boosting public trust in

government

Encouraging citizens to participate with government

entities in designing policies and services

Enhancing government effectiveness and efficiency

Creating business opportunities and jobs

Promoting innovation and research


Private Public Partnerships Private Public Partnerships

1. Government should do the least possible and act as a

Facilitator – Build a platform and let others add to it

2. Engage entrepreneurs in developing applications using

government data through workshops and forums

3. Develop Application Programme Interface (API) to support

web developers for your data

4. When more people are working on the data, innovation

happens


Case Study - Emirates ID Case Study - Emirates ID

1. Excellent Source for Open Data

2. One of the leading e-services in the GCC

3. Dynamic Portal

4. Client Satisfaction Survey

5. Delicate Balance between private and public data


E-Government TrendsE-Government Trends


United States Postal ServiceUnited States Postal Service


Citizen Government Citizen Government Dynamics Dynamics

1. Citizens are becoming data producers as well as data

consumers.

2. Citizens are changing the political landscape by being more

involved in the decision making process

3. Citizens are engaging other citizens to act through social

networking tools


United States e-Government Strategy


Open Government PledgesOpen Government PledgesHowever the ten most common pledges are:

Innovative public accountability mechanisms – including a new ‘openness barometer in Slovak Republic, a ‘governance observatory’ in Peru and ‘public scorecard in Dominican Republic.

Open data portals – covering everything from crime statistics and political party funding to local budgets and procurement (proposed by Chile, Estonia, Italy, Jordan, Peru, Romania, Spain and Tanzania).

New legal and institutional mechanisms – including the creation of new state agencies (including in Peru and Uruguay), changes to access to information laws and systems (Canada and Croatia) and new anti-corruption laws/strategies (Estonia, Jordan and Peru).


Open Government PledgesOpen Government Pledges

Improved service delivery – including an interactive local water-point mapping system in Tanzania, digitized medical records in Spain and new/improved portals on service delivery in Italy, Tanzania and Uruguay.

Natural resource transparency – Ukraine and Colombia have both signed up to the Extractive Industries Transparency Initiative, while Bulgaria, Colombia and Canada are taking steps to increase transparency around natural resources concessions and associated revenues (at both a national and local level). International aid – Spain and Canada have committed to making their development agencies more transparent and aligned with international donor reporting agreements like the International Aid Transparency Initiative. Public integrity – introduction of new whistle-blower protection laws in Slovak Republic and Montenegro.


Open Government PledgesOpen Government Pledges

Citizens’ budgets – Bulgaria, Croatia and Tanzania are all creating citizens’ budgets at the national and/or local level to ensure public access to information to where public resources are going in plain, accessible language.

E-petitions – Ukraine, Slovak Republic, Moldova and Montenegro are all introducing online e-petition portals to collect and respond to citizens’ proposals more quickly and effectively.

Challenges and prizes – Uruguay, Jordan and Colombia are introducing government-sponsored prizes and challenges to encourage the private sector and public agencies to better use government data.


Open Government Open Government DeclarationDeclaration

Open Government Partnership Video


Key Open Data Key Open Data ChallengesChallengesLack of overall strategy

The “Top Down” approach / culture

Cultural barriers

Legislation gap

Context gap


Way ForwardWay Forward•Development of open government/governance strategy

•Formulation of open government/data framework

•Build Capacity on Open Data within the Government

•Working closely with government data “warehouses”

•Building up the open data community

•Develop a more dynamic open data portal


Thank you for your attention.Thank you for your attention.

Twitter: @richardkerbyTwitter: @richardkerby

Email: [email protected]: [email protected]

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Abu dhabi id world 2013 - citizen approach to ID cards