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ALERT project aims at improving the bug resolution process in open source developers' collaborative environments by providing methods and tools based on context-aware notifications, event-driven processing and real-time interactions. This project is partially funded by European Commission under FP7.
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ALERT consortium
BECAUSE, YOU DON’T HAVE TO WORRY!
Table of Contents
Project context
Project objectives
Research challenges
Project solution
Target users
Expected impact
Project sustainability
Project info
Project context
Many developers working together on the same code
Using communication tools (mail, chat, forums)
Lack of awareness of others’ work
No native English
Diverse skills and expertise
Many users using the code and reporting bugs
Frequent duplicated bug reports
Bug not well explained
Not properly assigned to the right developer
Project context
As consequence: a bug that may require a simple modification takes long time in resolution due to the lack of coordination among developers
Open Source communities experiment this continuously
The problem is extensive to any group of developers working in a collaborative development environment
ALERT will improve the coordination among developers in Open Source communities by providing methods and tools
based on context-aware notification, event-driven processing and real-time interactions
Project objectives
O1: Efficient modeling of the more reactive coordination R1.1: ALERT ontologies
R1.2: Conceptual model of an (re)active collaboration platform
O2: Efficient management of the awareness of team members R2.1: Model for declarative specification of alerts
R2.2: Intelligent, pattern-based engine
O3: Efficient management of information R3.1: Module for integration of information from structured sources
R3.2: Module for extracting knowledge from unstructured sources, semi-automatic annotation and summarization
R3.3: Interaction highway set of services
O4: Personalized and task-based access to information R4.1: Module for capturing explicitly or implicitly the interest/expertise
R4.2: Module for capturing relevant information for the task at hand
O5: Pilot, evaluate and impact the ALERT system in three important open source communities ( OW2 (Petals), KDE and Morfeo)
Research challenges
Bob asks about Nepomuk
Mike confirms Mike reports on forum
Mike links to 253312
Dirk asks Andreas how to fix bug
Andreas suggests Mike’s fix John reports a bug
12th Sep 16th Sep 20th Sep 24th Sep 28th Sep 3rd Oct 7th Oct 22nd Oct
Disc 1
253312
253320
Disc 2
Bob posts problem on mailing list
Alice also reports problems
Mike files bug
Bob asks to check …
Alice posts …
Dirk files bug, posts details
Dirk asks on IRC
Lora discusses bug
Dirk posts a fix
Andreas remarks …
Dirk asks for explanation
Dirk applies Mike’s fix
Bob notices the bug
Bob asks for explanation
John replies …
IRC
1st Aug 25th Aug 1st Sep
IRC IRC
- How to coordinate and maintain awareness of community activities? The information and interactions relating to the bug were located in multiple artefacts with
no links. Thus, a duplicate bug was filed.
Research challenges
Bob asks about Nepomuk
Mike confirms Mike reports on forum
Mike links to 253312
Dirk asks Andreas how to fix bug
Andreas suggests Mike’s fix John reports a bug
12th Sep 16th Sep 20th Sep 24th Sep 28th Sep 3rd Oct 7th Oct 22nd Oct
Disc 1
253312
253320
Disc 2
Bob posts problem on mailing list
Alice also reports problems
Mike files bug
Bob asks to check …
Alice posts …
Dirk files bug, posts details
Dirk asks on IRC
Lora discusses bug
Dirk posts a fix
Andreas remarks …
Dirk asks for explanation
Dirk applies Mike’s fix
Bob notices the bug
Bob asks for explanation
John replies …
IRC
1st Aug 25th Aug 1st Sep
IRC IRC
- How to coordinate and maintain awareness of community activities? The information and interactions relating to the bug were located in multiple artefacts with
no links. Thus, a duplicate bug was filed.
Research challenges
Bob asks about Nepomuk
Mike confirms Mike reports on forum
Mike links to 253312
Dirk asks Andreas how to fix bug
Andreas suggests Mike’s fix John reports a bug
12th Sep 16th Sep 20th Sep 24th Sep 28th Sep 3rd Oct 7th Oct 22nd Oct
Disc 1
253312
253320
Disc 2
Bob posts problem on mailing list
Alice also reports problems
Mike files bug
Bob asks to check …
Alice posts …
Dirk files bug, posts details
Dirk asks on IRC
Lora discusses bug
Dirk posts a fix
Andreas remarks …
Dirk asks for explanation
Dirk applies Mike’s fix
Bob notices the bug
Bob asks for explanation
John replies …
IRC
1st Aug 25th Aug 1st Sep
IRC IRC
- How to interpret (understand) communication? There is a lack of coherence that hinders developers in making sense of communications from
others, or that produces unintended information filtering or misunderstandings.
Research challenges
Bob asks about Nepomuk
Mike confirms Mike reports on forum
Mike links to 253312
Dirk asks Andreas how to fix bug
Andreas suggests Mike’s fix John reports a bug
12th Sep 16th Sep 20th Sep 24th Sep 28th Sep 3rd Oct 7th Oct 22nd Oct
Disc 1
253312
253320
Disc 2
Bob posts problem on mailing list
Alice also reports problems
Mike files bug
Bob asks to check …
Alice posts …
Dirk files bug, posts details
Dirk asks on IRC
Lora discusses bug
Dirk posts a fix
Andreas remarks …
Dirk asks for explanation
Dirk applies Mike’s fix
Bob notices the bug
Bob asks for explanation
John replies …
IRC
1st Aug 25th Aug 1st Sep
IRC IRC
- How to interpret (understand) communication? There is a lack of coherence that hinders developers in making sense of communications from
others, or that produces unintended information filtering or misunderstandings.
Research challenges
Bob asks about Nepomuk
Mike confirms Mike reports on forum
Mike links to 253312
Dirk asks Andreas how to fix bug
Andreas suggests Mike’s fix John reports a bug
12th Sep 16th Sep 20th Sep 24th Sep 28th Sep 3rd Oct 7th Oct 22nd Oct
Disc 1
253312
253320
Disc 2
Bob posts problem on mailing list
Alice also reports problems
Mike files bug
Bob asks to check …
Alice posts …
Dirk files bug, posts details
Dirk asks on IRC
Lora discusses bug
Dirk posts a fix
Andreas remarks …
Dirk asks for explanation
Dirk applies Mike’s fix
Bob notices the bug
Bob asks for explanation
John replies …
IRC
1st Aug 25th Aug 1st Sep
IRC IRC
-How to identify expertise? The bug was assigned to/noticed first by someone
without expertise in the area of the bug
Research challenges
Bob asks about Nepomuk
Mike confirms Mike reports on forum
Mike links to 253312
Dirk asks Andreas how to fix bug
Andreas suggests Mike’s fix John reports a bug
12th Sep 16th Sep 20th Sep 24th Sep 28th Sep 3rd Oct 7th Oct 22nd Oct
Disc 1
253312
253320
Disc 2
Bob posts problem on mailing list
Alice also reports problems
Mike files bug
Bob asks to check …
Alice posts …
Dirk files bug, posts details
Dirk asks on IRC
Lora discusses bug
Dirk posts a fix
Andreas remarks …
Dirk asks for explanation
Dirk applies Mike’s fix
Bob notices the bug
Bob asks for explanation
John replies …
IRC
1st Aug 25th Aug 1st Sep
IRC IRC
-How to identify expertise? The bug was assigned to/noticed first by someone
without expertise in the area of the bug
How will the ALERT system address the identified challenges?
AWARENESS
INTERPRETATION
TASK ASSIGNMENT AUTOMATIC
ASSIGNMENT
CREATE AWARENESS
INTERPRET INTERACTION
HIGHWAY
Information source 1
Information source 2 I.s. 3
I.s. n
continuous push of
changes
Developer 1
Developer 2
Developer m
complex
subscriptions
preferred
information
Project solution: conceptual architecture
Project solution: conceptual architecture
Knowledge
extractor from
structured source
Knowledge extractor
from unstructured
source
Create, store and
manage the semantic
ally-enriched info
Discover interesting
situations
identify developers
and create/update
their profiles
enable developers to
describe situations
relevant for notification
execute actions related
to the detected
situations
Specify needs and
provide support
Suggest the best
developer for a bug
Target users
Initially the project was conceived to improve the bug resolution in Open Source communities
The analysis of the potential markets has provided a new target market: the software industry
Research community will also benefit from project results (publications, documentation, concepts, etc)
Expected impact (I)
Open Source communities may benefit from ALERT in:
Obtaining a better integration of issue information
sources
Obtaining an enhanced understanding of issues in the
software and the relationships between them
Improving the coordination by correctly allocating
issues to teams and identifying developers with the
expertise to resolve them
Expected impact (II)
Software industry may benefit from ALERT in:
A better management of developers’ teams
Alternative open source tools to traditional proprietary software development management tools
Improve the maintenance of code in high demanding software systems
Project sustainability
Build a community of interest around the ALERT portal
Looking for contributors to evolve the software after the end of the project
Offering advance services over the delivered components
Keeping alive the publication of news, blogs about project partners
Sustainability Plan
Community
building
will have a place to obtain useful information, download the components, find the right partner for support and maintenance… etc.
Users
will sponsor an specific site where their own components are shown, a new marketing channel to announce their organization and services, a new channel to obtain new clients….
Project Partners
Project info
Project contact: [email protected]
Project web site: www.alert-project.eu
Twitter: @alertfp7
Linkedin: ALERT-project
Newsletter:
http://www.alert-project.eu/newsletter/subscriptions
www.alert-project.eu
