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Ambulatory Solutions connect. care. thrive.

Ambulatory Solutions

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Tap into our integrated system. See how your organization can achieve a new level of care and financial success. Leverage the NextGen Healthcare Ambulatory Ecosystem for your healthcare IT needs.

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Page 1: Ambulatory Solutions

Ambulatory Solutions

connect. care. thrive.

Page 2: Ambulatory Solutions

Connect.CONNECT to medical,

financial, and patient data and with colleagues

and patients

Care.Improve CARE collaboration,

coordination, and quality

Thrive.THRIVE financially in a challenging healthcare

environment

Page 3: Ambulatory Solutions

AMBULATORYSOLUTIONS

EHR Patient Portal

InteroperabilityPopulation Health

Physician Billing

Analytics

Streamline and improve patient care. Enhance care coordination. Solve connectivity and operational challenges. Manage population health. Ease the path to quality incentive programs.

It’s all possible with the NextGen Healthcare ambulatory product suite.

Tap into our integrated system. See how

your organization can achieve a new level

of care and financial success. Leverage

the NextGen Healthcare Ecosystem for

your healthcare IT needs.

Page 4: Ambulatory Solutions

The transition from volume- to value-based careFee-for-service care — or, volume, encounter-based care — is transitioning to value-based medicine.

New care delivery models, such as Accountable Care Organizations (ACOs) and patient centered medical

homes (PCMH), are taking center stage. At the core of value-based medicine is the goal of collaborative,

coordinated care and population health management. Are you equipped for change?

CLAIM PAYMENTS QUALITY BONUS

Volume-based Model• Wasteful Use • No Incentive Alignment for Physicians• High Cost for Patients & Payers• Low Quality of Care

Val

ue

Value-based Model• Payment System designed to

Control Cost & Improve Quality

QUALITY-BASEDREIMBURSEMENT

RISK-ADJUSTEDCAPITATION

Fee-for-Service

Value-Based

Page 5: Ambulatory Solutions

Collaborative care tools, resources, and expertiseGet the foundation you need for MU, PCMH, and ACO objectives with the NextGen® Ambulatory EHR.

More than 34% of NextGen Healthcare’s clients participate in a collaborative care model with over 2,300

providers as recognized PCMH participants. Our clients' achievements illustrate our shared commitment

and success.

160ACO CLIENTSACROSS THE U.S.

34% OF MARKET

Page 6: Ambulatory Solutions

We can help you meet Meaningful Use (MU) Stage 1 and Stage 2 goals—

all while enabling better clinical and financial outcomes.

Hit the MU2 mark

»

Navigation

Specialty Pediatrics Visit Type O�ce Visit TOB HTN DM CAD? ? ? ?

Intake Histories FinalizeSOAP Checkout

Care Guidelines Global Days Panel Control: Toggle Cycle

Medical Chart Summary

Clear ClearFilter by reason for visit: Filter by provider:

Allergies: UnknownDOB: 01/01/2010 (3 years)Mother Test [F] Medications: [0]Diagnoses: [0]Problems: [0]

✥ Sticky Note ✥ Referring Provider ✥ HIPAA ✥ Advance Directives ✥ Screening SummaryAlerts

Rd No 89SCHENECTADY, NY 12345518 (Home) Smith, JohnContact:

MRN:

Insurance:Nickname:

PCP:

Referring:Rendering:

DateAllergiesAssessment HistoryClinical GuidelinesCommunication HistoryDevelopmental HistoryDiagnosticsFamily HistoryGrowth HistoryHPI’sImmunizationsLabsMedications

Reason for Visit Ordered Moreasthma05/23/2013 Onset: gradually. The severity of the problem is moderate. The problem has not

changed. Associated symptoms include cough (cough is hacking and occurs post-prandially), fatigue and wheezing. Pertinent negatives include fever.

cough05/23/2013 Onset 3 weeks ago. Severity moderate. The patient describes the cough as dry and non-productive. It occurs occasionally. The problem has not changed. Relieving factors include antihistimines. Associated symptoms include fatigue and wheezing. Pertinent negatives include chills, cough, dyspnea, dyspnea on exertion and fever. The patient does not have a history of allergies or asthma.

cough02/04/2013 Onset 1 week ago. Severity moderate-severe. The patient describes the cough as hacking, persistent and productive for yellow sputum. It occurs persistently.

ONC CERTIFIED HIT

2014 EDITION

MU2READY

Page 7: Ambulatory Solutions

Be ICD-10 readyGain control over tens of thousands of new codes with the right tools, information, and expert support.

Use NextGen Healthcare’s ICD-9/ICD-10 Comparison Utility Tool to better map ICD-10 codes to ICD-9 codes;

get a current snapshot of ICD-9 billing and gauge the business impact of making the change.

DIAGNOSIS

68,000PROCEDURE

87,000

You're required to replace your ICD - 9 codes with ICD -10 codes

October 1, 2015

ICD-9CODES

ICD-10CODES

DIAGNOSIS

14,000PROCEDURE

4,000

Page 8: Ambulatory Solutions

Choose the EHR that lets you focus on careAt the heart of the NextGen Healthcare Ecosystem is an industry best-in-class EHR solution. Unlike most

competitive solutions, NextGen Ambulatory EHR version 5.8 is an ONC Certified HIT 2014 Edition

complete EHR.* So it’s MU Stage 2 ready.

• It’s simple — with a logical, easy-to-use, clean design

• It’s smart — with intelligent, intuitive, focused content

• It’s fas t — to help minimize training and improve patient throughput

EH

R

Page 9: Ambulatory Solutions

Leverage our Software as a Service (SaaS) subscription model to get your

EHR and/or practice management solution at a fixed cost, specific to your

practice needs. Our hosted solution includes all the benefits that come

with superior implementation, training, maintenance, image scanning, and

client support. Large or small, our EHR fits your practice and budget.

Best of all, it’s perfectly suited to enhance care and streamline workflow. That’s the mark of a great EHR — it gets out of the way so that providers can focus their energy where it belongs — providing care.*Full certification details at cchit.org.

• It’s simple — with a logical, easy-to-use, clean design

• It’s smart — with intelligent, intuitive, focused content

• It’s fas t — to help minimize training and improve patient throughput

Page 10: Ambulatory Solutions

Upgrade your EHR workflowThere are hundreds of EHR vendors—and their range of quality is equally varied. That’s why nearly 50%

of providers are dissatisfied with their EHRs and want to switch.

Just as important, with upcoming challenges like MU Stage 2, ICD-10, and more, healthcare

organizations need an EHR vendor to help manage these regulatory requirements.

Change is never easy, especially when you’ve invested time, money, and effort. But if you’re not getting

what you need from your current EHR vendor, it could be time to make a change.

Ask yourself:

• Has my workflow improved with my EHR?

• Has patient care been enhanced?

• Have I seen the financial benefits of an EHR?

• Am I using our EHR to its fullest potential?

• Have I attested for MU Stage 1?

• Is my EHR able to support MU Stage 2 or beyond?

• Is my EHR an ONC Certified HIT 2014 Edition solution?

• Does my EHR vendor deliver robust support?

If the answer to any of these is no, it may be time to re-evaluate your EHR and possibly find a new one.

EH

R R

ep

lacem

en

t

Page 11: Ambulatory Solutions

Worried about the cost of a new system?

The cost of moving to a new system may not be as high as the cost of staying on a system that doesn’t meet your long-term needs. NextGen RCM Services can help you offset the cost of replacement, while making the most of your technology investment. Start maximizing billing, collections, and claims results — and watch your bottom line grow.

Page 12: Ambulatory Solutions

Automate your practice: Focus on care with NextGen Practice ManagementThousands of practices have streamlined registration,

appointment scheduling, billing, collections, and other

business processes—while accelerating cash flow—

with NextGen® Practice Management (NextGen PM).

Fully integrated with NextGen Ambulatory EHR, this

solution can help you gain greater revenue and better

control of your practice by enabling you to:

• Perform labor-intensive tasks in a few simple clicks

• Conduct electronic claims checking;

gain collections processing support

• Better manage your practice through reporting

• Become fully compliant and stay on track with

MU, HIPAA 5010, and ICD-10

Practice

Man

age

me

nt

Page 13: Ambulatory Solutions

Tina Buop Chief Technology Officer La Clinica de La Raza

“ With NextGen Practice Management, our 200 providers and 30 practices now have unified processes and workflows. It's amazing!”

Page 14: Ambulatory Solutions

Connect with your community and beyondEasily exchange community data, support

growth, improve accountability, enhance

safety, and make ACO reporting easier

using our highly secure data exchange and

repository. The NextGen® solution stores,

displays, and exchanges complete patient

records. Our solution helps you improve

care coordination — in real time, within

normal provider workflow — by enabling

the NextGen Ambulatory EHR to exchange

standards-based data with any HIE, state-

designated disease registry, or public health

entity. Retrieve essential patient information

from an external EHR and securely send

patient data to a third-party HIE or EHR.

Connect and share information seamlesslyNextGen Healthcare is expert at connecting patients,

practices, hospitals, health systems, communities, and

payers. Combined with Mirth® technologies, NextGen®

solutions are integrated across platforms and with other

systems – both inside and outside of your organization.

Our clients use our solutions to:

• Ensure attestation for Meaningful Use

• Drive quality, collaborative care

• Make more informed decisions

• Accelerate claim payments

• Enhance community health

• Harness the benefits of aggregated data

Inte

rop

erab

ility

Our solution helps you improve care coordination — in real time, within normal provider workflow.

Page 15: Ambulatory Solutions

Enable easy data exchange and fewer clicks with NextGen ShareNextGen® Share addresses the most pressing

and difficult interoperability challenges

providers typically face.

NextGen Share allows clients to find connected providers and organizations on the network; compose and exchange a referral with clinical documents; and count such transactions for their Meaningful Use stage 2 attestation.

NextGen Share:• Is easy, not complicated

• Works within normal clinical workflow

• Provides actionable data

• Significantly reduces clicks for referrals

Page 16: Ambulatory Solutions

“ We're managing our chronic, hard-to-reach patients and getting them to come into our office, thanks to NextGen's Population Health solution.”Patrick Stevenson Director of IT, Infinity Primary Care Client since 2005

Patient E

ngag

ement

Page 17: Ambulatory Solutions

Keep patients healthier: NextGen Population HealthStay on top of your patient populations with easy access to patient data. Gain automated, proactive

outreach to manage compliance, encourage healthier behavior, and promote wellness. NextGen®

Population Health (NextGen PH) helps you provide better coordinated, more collaborative care. As

care decisions improve, patient populations stay healthier. Move the needle from illness to wellness,

while reducing the overall cost of care.

Engage patients in their care: NextGen Patient PortalNextGen® Patient Portal can help you streamline patient communications online, enhance engagement,

and improve patient satisfaction. Meet Meaningful Use Stage 2 requirements while enabling your patients

to refill prescriptions and streamline scheduling online, gain access to personal health information, and

improve chronic disease management outcomes.

NextGen Patient Portal snapshot: (Through May 2013)

More than

1,300 practices

3.3 mil

patients

An average of more than

40,000 users added each week

More than

12,000 appointments processed

More than

600,000 log-ins

11,000 refills

Page 18: Ambulatory Solutions

InSight Reporting™ provides a fast track to a better bottom line.

Receive automatic alerts on reimbursement, utilization, and

productivity issues — customized by what matters most to

you. Set practice benchmarks, monitor progress, and gain

insightful and actionable comparative analytics on peers

and payers — in real time.

Access web-based business intelligence, measurement, and management: InSight Reporting

Empower your practice with business intelligence that will help you:

ACCELERATE CASH AND

LOWERCOSTSREDUCEDENIALS

IMPROVE CONTRACTING

LEVERAGE

Rep

orting

Too

ls

Page 19: Ambulatory Solutions

Using bar charts, pie charts, gauges, and more, NextGen® Dashboard displays information

at the practice or provider level. Like the Advisor Module in NextGen PM,

the NextGen Dashboard will help:

• Encapsulate crucial clinical, financial, operational, and user-specified data

• Exhibit that data in a graphical user interface for easy interpretation

The NextGen® Health Quality Measures (NextGen HQM) Reporting Module is a clinical data

repository used for automatic registry reporting of clinical outcomes and quality measure

data required by pay for performance programs. Simply document patient encounters in

NextGen Ambulatory EHR and NextGen PM, and the NextGen HQM Reporting Module does

the rest. Select the programs and measures of interest, and the robust reporting engine will:

• Collect the data (without extra clicks)

• Calculate the measures

• Produce automatic electronic reports

Easily automate registry reporting: Health Quality Measures

View graphically rich patient data presentation: NextGen Dashboard

Page 20: Ambulatory Solutions

Optimize your software. Simplify processes. Increase revenue. Meet health reform goals like MU, ICD-10, and ACO. NextGen RCM Services offerings help you ensure great results. Get paid faster: NextGen RCM Services

Our 900+ revenue cycle management (RCM) billings, collections, and claims experts help more than 7,000

clients collect more than $2 billion annually (and growing). They can help you cut costs, improve financial

performance, and eliminate administrative headaches. Engage NextGen RCM Services so you can:

61%

DECREASE

A/R DAYS UP TO

ACCELERATE

CASHCOLLECTIONS

BY UPTO 9%

REDUCE CLAIM

DENIALSUP TO70%

Get 24/7support and

ACCESS

to a

U.S.-BASEDSupport team

RC

M Services &

Imp

lementatio

n

Page 21: Ambulatory Solutions

Improve the speed of your implementation, training, and go-liveWithout proper training and preparation before

your EHR “go-live,” your practice could see higher

than anticipated downtime, ramp-up time, and more.

We employ a proven best practices implementation

methodology where you choose your pace. Our

NextGen Healtcare implementation and training

services enable you to:

• Tap into training resources, including on-site,

web, training centers, and continuing education

• Get 24/7 support and access to a U.S.-based

support team

• Model your implementation project based on

your needs

Get 24/7support and

ACCESS

to a

U.S.-BASEDSupport team

Page 22: Ambulatory Solutions

“ Once we brought on NextGen Consulting Services and paired them with an effective leadership team, we began to see immediate results. They provided the direction, expertise, and knowledge transfer to help position our team for success!”

Heather Abraham Executive Director,

WellStar Medical Group

Co

nsu

lting

Se

rvices

Page 23: Ambulatory Solutions

Get clinical, professional, and IT consulting — all in one place: NextGen Consulting ServicesIt’s rare to find clinical, professional, and IT consulting from one knowledgeable team. That’s why our

collaborative consulting is so unique. Solve problems faster, create better workflows, and improve office

operations using a blend of NextGen® Consulting Services expertise scaled to fit your specific needs:

NextGen® Physician

Consulting Group—

this team features a wide

range of real-world HIT

experience. After working

with hundreds of clients,

our physicians are experts

at helping your providers

transition to more

efficient workflows

NextGen® Technical

Consulting Services—make

the most of your hardware

and software with the

help of this team of super

users. Ensure your data

conversion is successful,

learn how to build custom

add-ons to ensure your

new system is running

optimally, and much more

NextGen® Professional

Consulting Services—this

team provides EHR and

practice management

workflow expertise and

medical office operations

consulting. With their help,

optimize your software—

and evaluate and improve

your clinical and adminis-

trative efficiencies

1 2 3

Page 24: Ambulatory Solutions

• Digital Pen – NextPen® Solutions — accelerate

documentation, such as patient intake forms,

while cutting costs

• NextGen® Document Management — get fast,

easy, cost-effective access to your documents

and images from an integrated, central repository

• e-Prescribing — electronically prescribe medications,

receive refill requests from pharmacies, and more

• Medical Image Integration Module — get simultaneous

access to clinical content, medical images,

documents, and reports generated by multiple

disparate PACS systems — all without downloads

• NextGen® Mobile — get remote anytime, anywhere

access to your EHR for important tasks, approvals,

lab reviews, or consults

• Speech Recognition — utilize speech

recognition to vocally navigate NextGen

Ambulatory EHR for streamlined workflows

• Remote Health Monitoring — provides

physicians, caregivers, families, and individuals

who are maintaining healthy lifestyles, or

managing chronic conditions, with smart,

affordable, wireless, user-friendly

technology — anytime, anywhere

• NextGen® Electronic Data Interchange (NextGen EDI) — automate the transmission

of data between healthcare organizations

and third-party entities using industry-

standard transaction formats. Reduce costs,

improve productivity, and eliminate the use

of paper claims

Drive output with powerful productivity toolsWork simpler, smarter, and faster. See how our productivity tools can help.

Pro

du

ctivity Too

ls

Page 25: Ambulatory Solutions

Join thousands who are hosting without headaches: Hosted solutionsBenefit from IT automation. Eliminate the

maintenance headaches of in-house hardware

and networking. Join thousands of providers who

prefer NextGen Healthcare as their data hosting

alternative. Our hosted solutions offer the

advantages of NextGen Ambulatory EHR and

NextGen PM, while letting you entrust your

hardware and maintenance to a first-class partner.

Drive output with powerful productivity toolsWork simpler, smarter, and faster. See how our productivity tools can help.

Complete your NextGen Ambulatory EHR software purchase with a comprehen-sive hardware solution. Rely on a single contact for all of your support needs. Experienced sales and technical consultants will help configure, install, and maintain a cutting-edge hardware package, built from only the highest quality products, to optimize your practice's performance— no matter your size or specialty.

Optimize your performance with the right hardware

Page 26: Ambulatory Solutions

Be smart.

Work intelligently using an integrated ambulatory product suite

and business analytics tools. Excel with intuitive specialty content

that really flows the way healthcare providers think.

Work fast.

Team up with a technology partner ready to help you minimize

training, speed workflow, increase patient throughput, and attain

outstanding adoption rates.

Make things simple.

Reduce administrative burdens and streamline processes. Watch

your efficiency skyrocket—all while improving care. Our solutions

feature an intuitive, logical, clean design. When it’s this easy to use

technology, you’ll be up and running in no time.

Page 27: Ambulatory Solutions

“ The relationship with NextGen has been extraordinary. Without NextGen as a strategic partner, we would not be what we are today. They’ve helped us move from a four-physician practice to almost 40, from 20 employees to 300, and from 10,000 patient encounters per year to almost 100,000.”

James Holly MD, CEO

Southeast Texas Medical Associates

Page 28: Ambulatory Solutions

* NextGen® Ambulatory EHR, version 5.8 is ONC-HIT 2014 Edition certified as a complete EHR. Full certification details at www.healthit.gov

Copyright© 2014 NextGen Healthcare Information Systems, LLC All rights reserved. NextGen is a registered trademark of QSI Management, LLC, an affiliate of NextGen Healthcare Information Systems, LLC. All other names and marks are the property of their respective owners. Patent pending.

NextGen Healthcare Information Systems, LLC | 795 Horsham Road, Horsham, PA 19044 | p: 215.657.7010 | f: 215.657.7011 | nextgen.com

BU2-7/14

Take the Next StepContact us to learn how we can help.

[email protected]