An Inside View at Box and Workday

 Craig Butler, Vice President, Workday  Anisha Vaswani, Vice President, Box  Patrick Morrissey, CRO, Simpplr

Managing for Growth and Employee Success

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$500B Question: How to engage employees to drive growth

*Sources: Gallup State of Global Workplace 2014, Deloitte Global Human Capital Trends 2015

Employee Engagement is

#1 CEO Priority

The Impact

Engaged employers have

2.5X more revenues

85% better customer relationships

38% more productive employees

94% reduction in staff turn over

*Sources: Hay Group Report, Workplace Research Foundation, Dale Carnegie

Native social intranet on Force.com

Connect, communicate, collaborate everywhere

Mobile ready, works with Salesforce1

Roll out in days

Built by Salesforce experts

Simpplr – The Delightful Social Intranet

Employee engagement platform – helping everyone succeed at work

Meet Our Experts

Craig Butler, VP Workday

Anisha Vaswani, VP Box

Building Box’s Intranet

About Box

OUR  VISION:    Share,  manage  and  access  your    

content  from  any  device,  anywhere  

MORE THAN

34M  INDIVIDUAL  USERS  

50%    FORTUNE  500  

45,000  BUSINESSES  

The Problem

As Box has grown more complex, our employees face greater challenges in obtaining the accurate information they need to be successful, resulting

in confusion, misalignment, and inefficiencies. We are challenged in effectively communicating

cross-org at scale.

Enable better communications

Improved connection between employees

Better access to relevant information

Available when and where employees need it

Solution: A New Intranet

Intranet is not a content repository, it is a guide

Content Creators Intranet = Curation

Produce and update content on the intranet, Box or other apps

Employees are guided to the content they need

Vendors We Reviewed

What we wanted:

Turn key / out of box solution

Self administration

6-8 weeks total build time

Easy to customize

Easy to use

What we avoided:

SharePoint

“Build it yourself”

2 year roll out

Reliance on contractors

Customized build just for us

High level requirements

Auto user provisioning: Integration with Workday, Box, Active Directory, Okta

Ease of content delivery: Content including various media, calendars, polls, Box integration, Q&A, and more targeted to end users

1.

2.

3.

User owned content creation: Content leads own and manage their own spaces

Social built in: Enables cross-employee communications, discovery of unstructured content

4.

5.

Quality and Simplicity of UI: Boxers can easily discover existing and new content

Box’s intranet choice: Simpplr

Design / overall joy of use; intuitive interface

Minimal customization necessary to meet our requirements

Complete first party support from their company

Very aggressive on pricing

Willing to customize their roadmap to our needs

Integrated with Salesforce CRM

Enabled our aggressive timeline

Sign-off from Security, Design, and IT

Early results and employee engagement are very promising

Naming contest: More than 500 entries (Winner = Boxernet)

More than 30 launch sites created

Project delivered on time, in budget

Founded in 2005

Started with a clean sheet of paper

More than 4,500 employees

More than 1,000 total customers

More than 150 Financial Management customers

97% customer satisfaction rating for three consecutive year

Workday – The Leader in Cloud-Based Financials and HCM

Lack of central space for company information

Email-heavy culture (one-way communication)

Lack of shared information (tribal knowledge)

Limited metrics around employee engagement

The Challenge: How to support growth and culture

Use and promote Workspace as a critical communications hub

Our Approach

Reduce and consolidate emails

The Workspace Vision

Solution

A new kind of intranet that reimagines

Chatter (#abetterntranet)

The “go to place” for everything inside

Workday: News, events, policies & more

Socially enabled, end user

personalized and locally aware

Enhanced storytelling; new

opportunities to share ideas and ideate

Immediate employee feedback and

metrics (two-way communication)

Reimagined… as “Workmap”

News feed

News carousel Right rail

Social & Local

Easy to navigate site menu

Workday Confidential

Check Out Summer Short email, pointing to Workspace for action.

Thousands of likes and comments

OCAs Workmates congratulating others on a job well done

Game of Crowns More than 20% of Workmates participated

Examples in Action Today

Bring the stories of the company to life

Department and custom employee sites

Central event calendar for all of Workday

Future State: Workday Wins

Consolidate multiple customer wins in email

Highlight logos / summarize in two sentences

Link to Workspace for detail stories

All customer wins are now searchable

Workday Confidential

Workspace: The Benefits

Reduced email

Two-way dialogue on content

Content is archived, easy to find

Personalized and localized

Employees “co-create” / own the content

Q&A: Ask the Experts

Craig Butler, VP Workday

Anisha Vaswani, VP Box