Are you ready for cloud voice and is cloud voice ready for you

1 Copyright 2016 FUJITSU

Human Centric Innovation in Action

FujitsuWorld Tour 2016Office 365 Cloud PBXJohan Delimon


Office 365 Cloud PBXAre you Ready for 365 Cloud PBX and is Office 365 Cloud PBX Ready for You?


Johan Delimon (Skype for Business Architect)


Agenda – Cloud PBX

Deployment Options

What is Cloud PBX

PSTN Calling

On-Premise PSTN Connectivity



Deployment Options

What is Cloud PBX

PSTN Calling



Deployment Flexibility

Online Hybrid On Premises


Office 365 / Cloud PBX

(Online)

Deployment Options (Flexibility)

Office 365 (Hybrid)

Cloud Connector w

O/P PSTN

SFB Server(On-

Premise)

(Hybrid) SFB Server w Office 365 Integration

Microsoft refers to Lync/Skype for

Business Online, Now Cloud PBX

Microsoft refers to Hybrid or Split-Domain, integration between SFB

Server and Office 365. Users can be hosted either on the Cloud or On-

Premise or Mixed

Skype for Business Server

Microsoft refers to (Hybrid) Cloud Connector with

PSTN integration with On-Premise PBX

or Gateway

Available Q2 2016


Available Q4 2015

Users homed in Office 365 Users homed on Premise


Office 365 / Cloud PBX

(Online)

Feature Comparison

Office 365 (Hybrid)

Cloud Connector w

O/P PSTN

SFB Server(On-

Premise)


Limited features set and

customizations

Full SFB Server Features + new features from

Cloud (Like Skype Broadcast

Meetings)

Rich Feature set with full

customization capabilities for

Voice, Compliance and

Control

Office 365 with limited

customization and integration

into Customer infrastructure

Available Q2 2016


Available Q4 2015

Users homed in Office 365 Users homed on Premise

Office 365 with limited

customization and integration

into Customer infrastructure & CAN also host

Users

The ONLY Deployment option

where you have ALL of the Skype for

Business Features



Deployment Options

What is Cloud PBX

PSTN Calling



INCREASE AGILITY AND CONSOLIDATE MANAGEMENT WITH VOICE SERVICES IN OFFICE 365

Make, receive, and transfer business calls in the office, at home, or on the road using phone, PC and mobile.Interoperate with existing assets and eliminate separate PBX systems over timeIncrease agility and consolidate management with rapid provisioning, reporting, and diagnostics of voice services in Office 365

Modern Voice with Cloud PBX

Online Hybrid


Cloud PBX Complete call control in Office 365.

Two core parts always in the cloud: - Cloud-based call control for end-users - Tenant admin user experience for IT Pros

Office 365Customer Premises

Azure ExpressRoute** or Public Internet

** Azure ExpressRoute for Office 365 strongly recommended for optimal experience


Cloud PBX: Calling Features

Call answer / initiate (by name & number)Call hold / retrieveCall HistoryCall Delegation & Call On-behalfCall Transfer (Blind, Consult & Mobile) Camp-onCaller ID Call WaitingCall forwarding & simul-ringClients for PC, Mac & Mobile

Device switchingDistinctive ringingDo-not-disturb routing & call blockingEnterprise calendar call routingIntegrated dial-padMusic on HoldQualified IP Desk PhonesSkype & Federated callingTeam calling Video call monitor Voice Mail


Cloud PBX: PSTN Interfaces PSTN Calling add-on

First party offer from Microsoft available in specific countries as regulated utility. Completely cloud-based with no required infrastructure on-premises. Tightly integrated with Office 365 and Cloud PBX.

On-premises PSTN Connectivity Connecting Office 365 with the customer’s carrier, contract, & circuit. Skype for Business Server software on-premises interoperates with legacy PBX. Cloud Connector Edition delivered as Packaged VMs for new customer deployments.


Geographic Availability Cloud PBX & On-Premises PSTN Connectivity Worldwide

PSTN Conferencing 33 Countries worldwide as of April 2016 – Updated list available here

PSTN Calling United States United Kingdom - Preview (May 2016)

ACP Conferencing Worldwide; dependent on partner availability

https://support.office.com/en-us/article/Where-can-you-get-PSTN-conferencing-1096d81e-7e14-488c-95d8-b8322e39c059



Deployment Options

What is Cloud PBX

PSTN Calling



PSTN Calling plans for Office 365.International & Domestic calling subscriptions available.Includes DIDs and number porting.Initially available in the US, followed by additional countries in 2016.

PSTN Calling in Office 365

Global calling for Office 365 customers based on Microsoft PSTN Calling Plans

Online


PSTN Calling with Cloud PBX

Signaling

Media

Office 365CustomerPremises

PSTNPSTN Calls


PSTN Calling Available in the US Available for selected countries throughout 2016 A subscribtion = 3000 minutes per tenant per month

Shared for all enabled users Outbound international calls are 600 minutes Inbound dialing decrements the calling minutes

If reaching the cap you can buy more subscribtions It’s like a prepaid simcard

203 countries available for outbound dialing You can port your existing numbers to this service


DemoCloud PBX PSTN Calling



Deployment Options

What is Cloud PBX

PSTN Calling



Enables users worldwide to use Office 365 voice features with existing trunks starting in late CY2015Hybrid offer uses Skype for Business Server technology for interconnection to PSTN and PBX assets

On-premises PSTN Connectivity

Global calling for Office 365 customers using existing telephony provider.

Hybrid


Cloud PBX with On-premises PSTN Connectivity Skype for Business software deployed on-premises. Cloud Connector Edition delivered as Packaged VMs for rapid deployment Current customers can use their existing topology / pool and reduce size of footprint.

Hybrid Offering Deployment integrated with Office 365 using split domain. Users log into Office 365, services delivered from cloud.

Media Path PSTN calls connect through on-premises hardware. Standard Direct SIP Connectivity to Next Hop SIP Peer (Gateway/SBC/PBX).


Cloud PBX: Hybrid Topologies Users split between on-premises & online

Users with accounts located on-premises have Server experience & capability. Office 365 users communicate with everyone on-premises. Great way to easily move users to the cloud.

On-premises PSTN Connectivity Skype for Business software on-premises interoperates with legacy PBX. Leverages Split Domain as signaling and media paths. Detailed configurations available for both existing & new customers.


Cloud PBX with On-premises PSTN Connectivity

Office 365

Customer Premises

PSTNPSTN CallsExisting

Telephony Infrastructu

re

Skype for BusinessSoftware

SplitDomain


25

Office 365 Hybrid pstn on prem connectivity (Online) w Cloud Connector

Office 365 (Hybrid)

Cloud Connector w

O/P PSTN

John SfB Online

PSTN GW / PBX

Mediation Edge

DomainController

Store

Min Top 2

Mediation Edge

DomainController

Store

Min Top 1

PSTN

PSTN Calls

Office 365

Signaling

Media

Media

Media

Signaling

Customer Premises


DemoOn-Premise PSTN Calling


Skype for Business for Mac

https://blogs.office.com/2016/04/26/skype-for-business-mac-preview-is-here/

A quick tour of the Skype for Business Mac Public Previewhttps://www.youtube.com/watch?v=a70ZoOlq2NY

https://blogs.office.com/2016/04/26/skype-for-business-mac-preview-is-here/

https://www.youtube.com/watch?v=a70ZoOlq2NY



Deployment Options

What is Cloud PBX

PSTN Calling



E5 Trial

https://products.office.com/en-us/business/office-365-enterprise-e5-business-software


Technology

Are you ready for cloud voice and is cloud voice ready for you