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Aria telecom solutions pvt ltd ppt

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Aria Telecom features ranges of products related to voice processing system and caters real contact center solutions to support industries or businesses in dealing easily with clients and improving business value.

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Page 1: Aria telecom solutions pvt ltd ppt
Page 2: Aria telecom solutions pvt ltd ppt

http://www.ariatelecom.net/

Page 3: Aria telecom solutions pvt ltd ppt

Interactive Voice Response SystemTelephone Voice Recording System

PC Based Voice Logger Embedded Voice Logger

Predictive Dialer/Outbound DialerAuto Alert SystemCall Center Telephone HeadsetsGSM VoIP GatewaysGSM FCTAutomatic Call DistributorConference Bridge Solutions

Page 4: Aria telecom solutions pvt ltd ppt

Configure A Personalized IVR Message

Use Pre-Recorded IVR Messages

Collect Information About Callers

Automate Customer Support

Prioritize Calls Based On Value

Route Caller To The Right Agent

Thrive With High Call Volumes

Improve Company’s Image

Page 5: Aria telecom solutions pvt ltd ppt

PC Based Voice Logger

Embedded Voice Logger

Page 6: Aria telecom solutions pvt ltd ppt

MS Windows Based

Parallel Connectivity

SMDR Integration

Support Incoming/Outgoing/DID No

GSM Compression

Open Source My SQL Data Base

Searching Dealing number

Automatic FTP Backup

Web Monitoring & Search Option

30/60 Port in Single Card

PCI Express Card

System Health Alerts on Email

Page 7: Aria telecom solutions pvt ltd ppt

Stand-Alone Device

Recording With Preinstalled Software

Parallel Taping Through High-Impedance Interface

Recording Both The Voice And Calling

Monitoring Call Detailed Record & Voice Recording

Web Device Maintenance

Recording Management

Call Detailed Recording & Analysis

Operating Log

Page 8: Aria telecom solutions pvt ltd ppt

Predictive Dialer

Progressive Dialer

Preview Dialer

Page 9: Aria telecom solutions pvt ltd ppt

Handle Analog/Digital Telephone

Connections

Import Phone Numbers from Different

Source

Leave Pre-Recorded Messages

Remove Numbers from Phone Number

Lists

Automatic Call Distribution Capabilities

Voice Recording Capabilities

Customer Relationship Management

(CRM) Integration

Computer Telephony Integration (CTI)

Supervision Command & Control

Capabilities

Page 10: Aria telecom solutions pvt ltd ppt

Send Alert via SMS/Email/Voice Call

etc

Contacts & Important Information can

be Saved in CRM

Send Pre-defined & Customized

Messages to Clients

Used for Reminders, Appointments etc

Page 11: Aria telecom solutions pvt ltd ppt

Comfortable & Durable Headset for SoHo,

VoIP, IP-Phone

Light Weight & IP Telephony Sound Quality

Over-The-Head Wearing Style, Binaural

Versions

Comfortable, Adjustable Metal Headband

Speaker & Headband Connection Rotate 360

Degree

Noise-Cancelling Microphone ,Bendable Mic

Arm 330°Swivel

Page 12: Aria telecom solutions pvt ltd ppt

Support G729a/b/e,G723.1,G.711 A/U law

EBO(Aria Bandwidth Optimization)

Proxy Encryption Solution for IP Block

Support SIM Bank

VPN(PPTP)

ERMS(Aria Remote Management System)

Port Inter-Calling

Fake RingBack

Call Duration Limitation for SIM Card/Single

Dial Plan/Prefix Inward Translation/Intelligent

Routing

Page 13: Aria telecom solutions pvt ltd ppt

Dual Band GSM 900, 1800

Operating Voltage: 12V DC

2 Nos. RJ 11 JACK

Compact Plastic Cabinet

5 DB Antennas

Support All Operators

Easy Insert SIM

Compatible with All PBX

Support CLI

Page 14: Aria telecom solutions pvt ltd ppt

Priority Call

Call Reports

Recording Call

Music on Hold

Let’s Agent to respond Multiple Lines

Off Site Abilities

Call Monitoring

Instant Messaging between Agents

Custom Hold Messages

Advanced Call Routing Choices

Page 15: Aria telecom solutions pvt ltd ppt

Os-Linux Centos

Incredible Range of 4-240 Party

Conference

Initiate Conference with Admin Access

Cross-Compatibility for PBX & Direct Co

Lines

Schedule with An Auto Dialer

Recording & Keeping Logs

Join or Un-Join Any Party with Admin

Access

Fully Compatible with VoIP & TDM

Connectivity Option for GSM

MIS Reporting Option

Page 16: Aria telecom solutions pvt ltd ppt

Aria Telecom Solutions (P) Limited

Corporate Office:

CS 40, 3rd Floor,

Ansal Plaza, Sec - 1, Vaishali,

Ghaziabad (UP) – 201010

Call On: +91-120-4763960, +91-11-64610205

Mail To: [email protected]