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© 2015 SAP SE or an SAP affiliate company. All rights reserved. 1Internal
SAP Predictive AnalyticsInnovate the Future, Faster
#askSAP Community Call on Predictive Analytics
SAP Analytics InnovationsCommunity Call Series
• Quarterly series for the BI community hosted by SAP Analytics
• An opportunity for you to direct the discussion, get your questions answered, and end the session with some useful advice
• Live and interactive 90 minutes
• Connect on topics before, during, and after the call via twitter using #askSAP
3© 2015 SAP SE or an SAP affiliate company. All rights reserved.
Today’s Speakers
Sven BauszusGlobal VP and GMAdvanced Analytics
SAP@SBauszus
Charles GadallaSenior Director
Advanced AnalyticsSAP
@CGadalla
Mike WatschkeSenior Director
Predictive Center of Excellence
SAP@MikeWatschke
Greg MyersSAP Mentor
Evtechnologies@gpmyers
4© 2015 SAP SE or an SAP affiliate company. All rights reserved.
Poll Question #1
Which Predictive Analytics solutions do you use today?
a. SAP
b. Other
c. None
5© 2015 SAP SE or an SAP affiliate company. All rights reserved.
Agenda
Vision and Strategy
SAP Predictive Analytics Today and the Future
Demo
©2015 SAP SE or an SAP affiliate company. All rights reserved. 6
It’s No Longer Sense and Respond …
Ever Faster Decision Cycle
AnalyticalSkill Gap
“Demand for deep analytical talent in the US
could be 50 to 60% greater than its projected
supply by 2018”McKinsey Global Institute
1 11
Transactions
Conversations
Machines
MassiveAmount of Data
Gartner
©2015 SAP SE or an SAP affiliate company. All rights reserved. 7
How Analytics Need to Evolve
End-to-end Easy adoption Fast implementation Business focused Enables storytelling
RawData
CleanedData
Standard Reports
Ad Hoc Reports &
OLAP
Agile Visualization
Predictive Modeling
Optimization
What happened?
Why did it happen?
What will happen?
What isthe best that
could happen?
Use
r Eng
agem
ent
Maturity of Analytics Capabilities
Self Service BI
Generic Predictive Analysis
©2015 SAP SE or an SAP affiliate company. All rights reserved. 8
Anticipate, Drive Better Decisions . . . Today!
Social Network
Customer DataAutomobiles Machine
DataSmart Meter Point of Sale MobileStructured
Data Click Stream Location-based DataText Data
IMHO, it’s great!
RFID
68% of organizations that used predictive analytics realized a competitive advantage
Ventana Research
52% use predictive analytics to increase profitability
55% use predictive analytics to create new revenue opportunities
45% use predictive analytics for customer services
43% use predictive analytics for product recommendations
©2015 SAP SE or an SAP affiliate company. All rights reserved. 9
:-)Brand Sentiment
360O Customer View
Product Recommendation
Propensity to Churn Real-time Demand/Supply Forecast
Predictive Maintenance
Fraud Prevention
Network Optimization Insider Threats
Real-timeRisk Mitigation
Asset Tracking
Personalized Care
Imagine the Business Potential…
10© 2015 SAP SE or an SAP affiliate company. All rights reserved.
SAP Predictive AnalyticsFast Simple Everywhere
Automated predictive workflow
Embedded predictive analytics in business processes and appsAct with confidence at the point of decision
Real-time predictive on big dataSpot opportunities in real-time
Make predictions simple, fast and accurate
11© 2015 SAP SE or an SAP affiliate company. All rights reserved.
Poll Question #2
What is the biggest barrier to adopting Predictive Analytics in your organization?
a. Skills shortage
b. Technology and tool complexity
c. Cost
12© 2015 SAP SE or an SAP affiliate company. All rights reserved.
Agenda
Vision and Strategy
SAP Predictive Analytics Today and the Future
Demo
©2015 SAP SE or an SAP affiliate company. All rights reserved. 13
Where We Are Today
SAP Predictive Analytics 2.0‐ Today
SAP Predictive Analysis 1.0.21
SAP InfiniteInsight 7.0.1
©2015 SAP SE or an SAP affiliate company. All rights reserved. 14
Predictive Analytics Solutions from SAP
SAP Predictive Analytics
Data Preparation
Expert Analysis
Automated AnalysisVisualization
RecommendationScoring Social
SDK/API Model Management
Connectors
CLOUD On-Premise
Predictive Analysis Library
Automated Predictive Library R-Scripts
In-Memory Processing Engine 25+ Industries 11+ LoBs
O&G, Manufacturing
& Utilities
Public Sector & Healthcare
Financial & Insurance Services
TelecommunicationsRetail & Consumer Products
Predictive ApplicationsSAP HANA
©2015 SAP SE or an SAP affiliate company. All rights reserved. 15
SAP Predictive Analytics – What’s New
Expert Analytics
Advanced Visualization
R‐Integration
HANA PAL
Automated Analytics
Data Manager
Modeler
Social
Recommendations
Model Management
BW Offline support
Automated Predictive Library
– SPS9Big Data Ready
Amazon EMR Hive
Cloudera Impala
Generic ODATA
Greenplum
Apache Hive 0.13
Spark 1.1.
Path analysis, geo‐sequencing and geo‐location
Why SAP Predictive Analytics? Ability to offer relevant “friend”
recommendations
Better understanding of individuals by identifying communities with similar interests, characteristics, and behaviors
Skyrock: Unlock Big Data Sources for More Accurateand Personalized Recommendations
20Relevant friendrecommendations
2Xincrease in theacceptance rate
<600kReduction in customer churn rate
20,000Distinct communities identified
Unlock Big Data for accurate predictions and personalized recommendations on products, friends, and content
17© 2015 SAP SE or an SAP affiliate company. All rights reserved.
Poll Question #3
How are Predictive Analytics being used (or planned to be used) in your organization?
a. Retention analysis
b. Direct marketing
c. Cross sell / upsell / propensity to spend
d. Portfolio analysis
e. Loan default
f. Fraud detection
g. Risk analysis
h. Quality assurance
i. Optimization
j. Econometric forecasting
k. Scientific investigation
18© 2015 SAP SE or an SAP affiliate company. All rights reserved.
Agenda
Vision and Strategy
SAP Predictive Analytics Today and the Future
Demo
©2015 SAP SE or an SAP affiliate company. All rights reserved. 19
Demo: Embed and Apply Predictive Personalization
Build predictive models to help create personalized offers more quickly & accurately
Cox Communications: Supercharging Customer Relationships
14%More products per customer household
80%Reduction in model creation time
28%Reduction in customer churn rate
42XGreater throughput for central analysts
Why SAP Predictive Analytics? Precise, accurate, and fast polling of
10 million observations and 800 variables
Scalable solution to support bothshort and long-term needs
©2015 SAP SE or an SAP affiliate company. All rights reserved. 21
The SAP Difference
Completeend-to-endanalytics solution
#1leader in analytics*
65,000+analytics customers
13,000+partners with proven
track record of success
*Gartner, Market Share Analysis:Business Intelligence and Analytics Software, 2013
©2015 SAP SE or an SAP affiliate company. All rights reserved. 22
Poll Question #4
Who is (or who will be) using Predictive Analytics to build models in your organization?
a. Statistician / Data Scientist
b. Business analyst
c. Other business user
d. Casual user
e. IT developer
f. External partner
©2015 SAP SE or an SAP affiliate company. All rights reserved. 23
1
Next Steps
Read SAP Predictive Analytics customers case studies www.sap.com/predict-and-me
Learn more and watch SAP Predictive Analytics in actionwww.sap.com/predictive & http://scn.sap.com/docs/DOC-32651
2
Experience it yourself at SAPPHIRE NOW and the ASUG Annual Conference http://events.sap.com/sapandasug/
4
Try SAP Predictive Analytics – Free 30 day trialhttps://www.sap.com/cmp/ft/crm-xm15-dwn-an001/index.html
3
24© 2015 SAP SE or an SAP affiliate company. All rights reserved.
Thank you
www.sap.com/predictive
scn.sap.com/community/predictive-analysis
#sappredictive @sapanalytics
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 25Internal
© 2015 SAP SE or an SAP affiliate company. All rights reserved.
No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company.
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Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors.
National product specifications may vary.
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In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategy and possible future developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.