Being Pro-active has improved Oracle Ebus Payslip concurrent request by 50 % improvement

Ahmed Jassat APPS DBA +27 76 44 11 873

• Who am I ?

Ahmed Jassat has over 12 years of experience in working as an Oracle APPS DBA; he has done numerous implementations in the financial services, mining, manufacturing, information technology and healthcare sectors. He works as being Pro-active is improving customer experience in the Oracle Ebus suite. Ahmed is a member of the Oracle customer advisory board and has presented at the SAOUG 2011. He has mentored and trained clients around South Africa. Ahmed’s white papers have been recognized globally and he has been interviewed by Oracle Media network, Oracle Customer success and Oracle Advanced customer services. He is passionate on being PRO-Active and resolving issues before they occur

• Old Payslip Generation Process

Payroll could only be run at night…… due to the high CPU usage and ran for 3 hours (180 minutes)

Issues where•Payroll could only be run after hours•Payroll ran for extremely long time•A lot of testing and hours spend due to payroll running along time•Overtime for payroll admin•APPS DBA needed to be available all the time•If a issue is pickuped, payroll could not be run after hours which means time is wasted•Planning … Planning … Planning

• Looking at Oracle Tuning advisor, I had a Idea & decided to logged an SR explaining to Oracle this needs to be tuned

• Worked on SR 3-5675377601 : 14057355 Proactive : tuning the payslips sql for 5 months begging Oracle for a fix

• Oracle development agreed with the help of Paddy Toner – Oracle HRMS support and delivered the following patch

• Uses less CPU

• Completes in 20 minutes

Old RUN After tuning working with HR development

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50

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• After the patch is applied • Payroll can be run anytime during the day as it uses

less CPU and completes in ….20 minutes

• Benefits are• Payroll can be run anytime• No more working at night for payroll admin• No more working at night for apps dba• No more overtime for payroll admin• No more overtime for apps dba• Payroll issues can be fixed during the day and run

again during the day• Huge improvement for Oracle Ebus• Huge improvement for payroll• All South African Customers benefit

• Thank You !!!

Ahmed Jassat+27 76 44 11 873Ahmed.jassat@yahoo.com

“The more proactive you are, the less reactive you'll need to be! "