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© 2014 John Sing – All Rights Reserved Big Data’s Journey to Value Making Data Actionable Opening video John Sing, Executive IT Architect

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© 2014 John Sing – All Rights Reserved

Big Data’s Journey to Value

Making Data Actionable

Opening video

John Sing, Executive IT Architect

© 2015 John Sing – All Rights Reserved

University of South Florida - Spring 2015

2

John Sing 32 years of experience in enterprise servers, storage, and software

– 2015: IBM Product Manager – Spectrum Scale Storage

– 2014: Director of Technology, 4cube – Infrastructure for Tomorrow

– 2009 – 2013: IBM Executive IT Consultant: IT Strategy and Planning, Enterprise Large Scale Storage, Internet Scale Workloads and Data Center Design, Big Data Analytics, HA/DR/BC

– 2002-2008: IBM IT Data Center Strategy, Large Scale Systems, Business Continuity, HA/DR/BC, IBM Storage

– 1998-2001: IBM Storage Subsystems Group – Worldwide Marketing, Technical Support, Product Planner, Product Manager

– Before that: • IBM Hong Kong, IBM China, IBM USA

[email protected]

Follow me on Twitter: http://twitter.com/john_sing

Follow me on Slideshare.net:– http://www.slideshare.net/johnsing1

Blog: – http://johnsing.technology

LinkedIn:– http://www.linkedin.com/in/johnsing

© 2015 John Sing – All Rights Reserved

University of South Florida - Spring 2015

3

Big Data’s Journey to Value

Data + Analytics = Information

Insight

Desired Outcomes

Information + Context =

Insight + Actions =

© 2015 John Sing – All Rights Reserved

University of South Florida - Spring 2015

4

You know howmuch data there is…

© 2015 John Sing – All Rights Reserved

University of South Florida - Spring 2015

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You know how to analyze Big DataGoal: Analyze *all* the data real time

Original source: Wikibon.org, “Big Data”, http://wikibon.org/blog/ten-%E2%80%9Cbig-data%E2%80%9D-realities-and-what-they-mean-to-you/

Very large

Looselystructured

Often incomplete

Sampling not strategically competitive

© 2015 John Sing – All Rights Reserved

University of South Florida - Spring 2015

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TimeCom

puti

ng P

ower

Gro

wth

Traditional business “sensemaking” capability

Available datafor observation

ContextEnterpriseAmnesia

What “Big Data” solves:

Chart by: Jeff Jonas/Las Vegas/IBM, Chief Scientist, Context Computing: http://jeffjonas.typepad.com/

© 2015 John Sing – All Rights Reserved

University of South Florida - Spring 2015

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Enterprise Amnesia, definition

A defect in memory, resulting in missed opportunity, wasted resources, lower revenues, unnecessary fraud losses, and other bad news.

© 2015 John Sing – All Rights Reserved

University of South Florida - Spring 2015

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TimeCom

puti

ng P

ower

Gro

wth

Traditional business “sensemaking” capability

Available datafor observation

ContextEnterpriseAmnesia

Enterprise Amnesia examples…..

Chart by: Jeff Jonas/Las Vegas/IBM, Chief Scientist, Context Computing: http://jeffjonas.typepad.com/

© 2015 John Sing – All Rights Reserved

University of South Florida - Spring 2015

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TimeCom

puti

ng P

ower

Gro

wth

Data + Analytics = “Information”

Traditional business“sensemaking”

Available ObservationSpace

Context Big Dataacquisition

= New, Useful InformationAdd: Analytics

What comes after “Information”?

© 2015 John Sing – All Rights Reserved

University of South Florida - Spring 2015

10

Big Data’s Journey to Value

Data + Analytics = Information

Insight

Desired Outcomes

Information + Context =

Insight + Actions =

© 2015 John Sing – All Rights Reserved

University of South Florida - Spring 2015

11

Context

More about Jeff Jonas, IBM Chief Scientist, Context Computing: http://bit.ly/1g3z9ZQ

Jeff Jonas, IBM Chief Scientist

Context Computing

© 2015 John Sing – All Rights Reserved

University of South Florida - Spring 2015

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Here’s morefrom IBM’s

Jeff Jonas

about “Context”:

Tubechop: http://www.tubechop.com/watch/5634618

© 2015 John Sing – All Rights Reserved

University of South Florida - Spring 2015

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No Context

[email protected]

© 2015 John Sing – All Rights Reserved

University of South Florida - Spring 2015

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Context, definition

Better understanding something by taking into account the things around it.

© 2015 John Sing – All Rights Reserved

University of South Florida - Spring 2015

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Information in Context … = Insights

Top 200Customer

Job Applicant

IdentityThief

CriminalInvestigation

[email protected]

© 2015 John Sing – All Rights Reserved

University of South Florida - Spring 2015

16

The Puzzle Metaphor: what we mean by “Context”

Imagine an ever-growing pile of puzzle pieces of varying sizes, shapes and colors

What it represents is unknown – there is no picture on hand

Is it one puzzle, 15 puzzles, or 1,500 different puzzles?

Some pieces are duplicates, missing, incomplete, low quality, or have been misinterpreted

Some pieces may even be professionally fabricated lies

Until you take the pieces to the table and attempt assembly, you don’t know what you are dealing with

© 2015 John Sing – All Rights Reserved

University of South Florida - Spring 2015

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Here’s a “context” example…….. “Puzzling”

270 pieces90%

200 pieces66%

150 pieces50%

6 pieces2%(pure noise)

30 pieces10% (duplicates)

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University of South Florida - Spring 2015

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© 2015 John Sing – All Rights Reserved

University of South Florida - Spring 2015

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© 2015 John Sing – All Rights Reserved

University of South Florida - Spring 2015

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First Discovery

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University of South Florida - Spring 2015

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More Data Finds Data

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University of South Florida - Spring 2015

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Duplicates in Front Of Your Eyes

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University of South Florida - Spring 2015

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First Duplicate Found Here

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University of South Florida - Spring 2015

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© 2015 John Sing – All Rights Reserved

University of South Florida - Spring 2015

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© 2015 John Sing – All Rights Reserved

University of South Florida - Spring 2015

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Incremental Context – Incremental Discovery

6:40pm START

22min “Hey, this one is a duplicate!”

35min “I think some pieces are missing.”

37min “Looks like a bunch of hillbillies on a porch.”

44min “Hillbillies, playing guitars, sitting on a porch, near a barber sign … and a banjo!”

© 2015 John Sing – All Rights Reserved

University of South Florida - Spring 2015

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150 pieces50%

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University of South Florida - Spring 2015

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Incremental Context – Incremental Discovery

47min “We should take the sky and grass off the table.”

2hr “Let’s switch sides, and see if we can make sense of this from different perspectives.”

2hr10m “Wait, there are three … no, four puzzles.”

2hr17m “We need a bigger table.”

2hr18m “I think you threw in a few random pieces.”

© 2015 John Sing – All Rights Reserved

University of South Florida - Spring 2015

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© 2015 John Sing – All Rights Reserved

University of South Florida - Spring 2015

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© 2015 John Sing – All Rights Reserved

University of South Florida - Spring 2015

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Context Accumulates….. Into “Insights”

With each new observation … one of three assertions are made: – 1) Un-associated; – 2) placed near like neighbors; or – 3) connected

New observations sometimes reverse earlier assertions Some observations produce new discovery As the working space expands, computational effort increases

Given sufficient observations, there can come a tipping point. Thereafter, confidence improves while computational effort decreases!

© 2015 John Sing – All Rights Reserved

University of South Florida - Spring 2015

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WhatCan you See in

Context

now?

© 2015 John Sing – All Rights Reserved

University of South Florida - Spring 2015

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Big Data [in context] = Insights.

More data: better the predictions– Lower false positives– Lower false negatives

More data: bad data … good– Suddenly glad your data was not perfect

More data: less compute

© 2015 John Sing – All Rights Reserved

University of South Florida - Spring 2015

34

Big Data’s Journey to Value

Data + Analytics = Information

Insight

Desired Outcomes

Information + Context =

Insight + Actions =

© 2015 John Sing – All Rights Reserved

University of South Florida - Spring 2015

35

Now that I create Insights..…. how do I take Action?

Chart in public domain: IEEE Massive File Storage presentation, author: Bill Kramer, NCSA: http://storageconference.org/2010/Presentations/MSST/1.Kramer.pdf:

© 2015 John Sing – All Rights Reserved

University of South Florida - Spring 2015

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Answer: build actionable systems that use the insights

Chart in public domain: IEEE Massive File Storage presentation, author: Bill Kramer, NCSA: http://storageconference.org/2010/Presentations/MSST/1.Kramer.pdf:

n d

ActionableSystems

© 2015 John Sing – All Rights Reserved

University of South Florida - Spring 2015

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Projected traffic Insights

•10 minute-ahead volume forecast (blue) vs. actual value (black)

•10 minute-ahead speed forecast (blue) vs. actual value (black).

Black line: actions via signals = desired outcome Stockholm: http://www.youtube.com/watch?v=rfMylzF4lv8

Actionable traffic signals

Blue line: analytics prediction 10 minutes in advance

© 2015 John Sing – All Rights Reserved

University of South Florida - Spring 2015

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Insights based on crime actions: where to deploy of officers

Blue CRUSH predictive analysis for officer deployment & risk management generated easy-to-read crime maps every four hours Richmond, VA: Violent crime decreased in the first year by 32%, another 40% thereafter,

moving Richmond from #5 on the list of the most dangerous US cities to #99

Memphis Blue CRUSH MapMemphis Blue CRUSH Map

Police videos: http://www.youtube.com/watch?v=8SJQtn4RO7I

Playvideo

https://www.youtube.com/watch?v=_xsffIAHY3I

© 2015 John Sing – All Rights Reserved

University of South Florida - Spring 2015

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Local Applications: Big Data’s Journey to Value

Data + Analytics = Information

Insight

Desired Outcomes

Information + Context =

Insight + Actions =

© 2015 John Sing – All Rights Reserved

University of South Florida - Spring 2015

40

Local examples

© 2015 John Sing – All Rights Reserved

University of South Florida - Spring 2015

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Local examples

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University of South Florida - Spring 2015

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Local examples

© 2015 John Sing – All Rights Reserved

University of South Florida - Spring 2015

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Quiz: in following Futuristic videosee if you can identify:

Data + Analytics = Information

Information + Context = Insight

Insight + Actions = Desired Outcomes

© 2015 John Sing – All Rights Reserved

University of South Florida - Spring 2015

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Cognitive Video

The Future – Creating Actionable Big Data

© 2015 John Sing – All Rights Reserved

University of South Florida - Spring 2015

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Final Quiz: Big Data’s Journey to Value

Data + Analytics = Information

Insight

Desired Outcomes

Information + Context =

Insight + Actions =

© 2015 John Sing – All Rights Reserved

University of South Florida - Spring 2015

46

Thank YouMerci

Grazie

ObrigadoDankeJapanese

Hebrew

English

French

Russian

German

Italian

Brazilian PortugueseArabic

Traditional Chinese

Simplified Chinese

Hindi

Tamil Korean

Thai

TesekkurlerTurkish

© 2015 John Sing – All Rights Reserved

University of South Florida - Spring 2015

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© 2015 John Sing – All Rights Reserved

University of South Florida - Spring 2015

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Does Corning understand“Actionable” data?

Predicting the future …..https://www.youtube.com/watch?v=PfgmlVxLC9w