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f(Our Cloud Expertise) = (Your Business Success)n
introducing
Manages the demands on your e-commerce, booking, registration and
ticketing systems
f(Our Cloud Expertise) = (Your Business Success)n
During a ticket promo
f(Our Cloud Expertise) = (Your Business Success)n
There’s increased demand
Mobile
Itinerary Printing
SMTP Gateway
BIExchange
TA Web Services
SSO DB and other DB Clusters
Booking Reservation Engine / IBE
Customer Data Center
Third Party Data Center
VPN
Amazon Web Services / Other Cloud Provider
VP
N
Single Sign On Servers
Web Servers / Page Cache Servers
If an airline already has a scalable web
system on the cloud.
Content Distribution Network
f(Our Cloud Expertise) = (Your Business Success)n
When more people rush in…
Mobile
Itinerary Printing
SMTP Gateway
BIExchange
TA Web Services
SSO DB and other DB Clusters
Customer Data Center
Third Party Data Center
VPN
VP
N
Single Sign On Servers
Web Servers / Cache ServersPage
Booking Reservation Engine / IBE
Booking system starts
getting stressed
Amazon Web Services / Other Cloud Provider
Content Distribution Network
f(Our Cloud Expertise) = (Your Business Success)n
and even more…
Mobile
Itinerary Printing
SMTP Gateway
BIExchange
TA Web Services
SSO DB and other DB Clusters
Customer Data Center
VPN
VP
N
Single Sign On Servers
Web Servers / Page Cache Servers
Amazon Web Services / Other Cloud Provider
Content Distribution Network
Booking system eventually becomes
unavailable
Booking Reservation Engine / IBE
Third Party Data Center
f(Our Cloud Expertise) = (Your Business Success)n
Excess load on the Booking Engine
Leads to Outages/ Reduced Availability Poor customer experience Customer drop-offs and unsold inventory Adverse publicity Diminished campaign impact
f(Our Cloud Expertise) = (Your Business Success)n
Reputations can be easily damaged
f(Our Cloud Expertise) = (Your Business Success)n
There is a solution
Cloud based user traffic streamlining solution
f(Our Cloud Expertise) = (Your Business Success)n
Safeguards booking system from excess load and holds all additional load in scalable infrastructure
Throttles traffic by queuing and releasing requests based on the capacity of your processing system
Ensures that all requests get executed in an orderly fashion
Protection against website crashes or poor user experience during excessive load periods
What does do?
f(Our Cloud Expertise) = (Your Business Success)n
Landing Page/
Mobile App
Landing Page/
Mobile App
Query & Select
Query & Select
Workflow
Booking System
Booking System
Internal Infrastructure
Customers
Success
BookingstreamBookingstream
Scalable – Cloud hosted
Internal Infrastructure
This workflow can also be exclusively used for site-wide campaigns as well as campaigns for specific routes, dates, or excess inventory sales etc.
f(Our Cloud Expertise) = (Your Business Success)n
URL Redirection
JavaScript
Integration Models
f(Our Cloud Expertise) = (Your Business Success)n
Fully customizable Waiting Lounge /Interstitial Page
Automated queue management
Real time status updates to end users
Form data management and submission to destination
URL Redirection
JavaScript
Integration Models
f(Our Cloud Expertise) = (Your Business Success)n
Queue and Workflow Management API
Full control or full automation as desired
Status updates available as data or posted to identified section on page
Integrate once and queue only when needed, Pass-through service when queuing is not needed
URL Redirection
JavaScript
Integration Models
f(Our Cloud Expertise) = (Your Business Success)n
Queuing Models
Fixed Flow Rate: Release users based on apre-defined RPS
f(Our Cloud Expertise) = (Your Business Success)n
Adaptive Flow Rate: Release users based ondata from backend booking system
Queuing Models
f(Our Cloud Expertise) = (Your Business Success)n
Value Proposition
Drop-in solution to throttle heavy or unpredictable
load. Multiple integration
options including via
simple JavaScript
Safeguards core Order Processing
infrastructure
Ensures 100% successful
transactions and sale of
planned inventory
Helps turn an adverse
situation into a positive
customer experience
f(Our Cloud Expertise) = (Your Business Success)n
The Business Case
Overflow load handler during large promotions
Protect booking engine from excess load Engage customers in the waiting area
(push services/offers/messages to all or asubset of users)
Optional priority queuing for a subset of users(e.g. frequent flyers, premium members) to move ahead faster
f(Our Cloud Expertise) = (Your Business Success)n
The Business Case
Load Throttling for smaller, targeted promotions
Set aside limited booking engine capacity for smaller promotions
BookingStream will ensure flow rate is within this limit
Prevents smaller, targeted promotions from impacting regular, mainline bookings
f(Our Cloud Expertise) = (Your Business Success)n
The Business Case
Enables marketing teams to run innovativeor aggressive campaigns
Weekly flash sale events (e.g. low prices on unsold inventory)Campaigns for limited routes & dates/times(off-season, off-peak)
f(Our Cloud Expertise) = (Your Business Success)n
Provider of IT services and solutions to airlines for 25 years
Team working in the cloud computing domain forthe last 5 years
Proven thought leadership in cloud-based architecture and design
Team has a close relationship with AWS (Amazon Web Services)
About Pregem
f(Our Cloud Expertise) = (Your Business Success)n
Safeguard your website don’t miss a customer
www.pregem.comEmail: [email protected]
Pregem Computing Company 2014 Powered by 47Line