BP104 Have it YOUR way amd make it work for YOU

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BP104 Have it Your Way and Make it Work For You!

Margo Ezekiel | Notes UX Team Lead, IBMRam Krishnamurthy | Notes STSM, IBMMat Newman | Director of Education, ISW

Abstract

The exceptional ability to customise IBM Notes to fit your customer or business needs continues with the new IBM Notes 9 Social Edition. Learn how to make company-wide changes and tweak Notes to suit your personal work style.

Margo, Ram and Mat will show you how to fine tune your client experience and improve your productivity by adjusting settings, and we'll offer hidden gems on how to personalise, manage and master the new pieces as well the new features to enhance the more traditional components.

You will leave brimming with the latest and greatest tips for the latest and greatest client so you can have it YOUR way and make it WORK for You!

About Us

Margo Ezekiel is the UX Team Lead for IBM Notes and IBM iNotes. She has worked as a User Interface Designer at IBM since 1991 and previously as a software developer. She holds a BA in Computer Science from Brown University. @Mezekiel #Notes9

Mat Newman is passionate about IBM Notes and loves talking about IBM products. Mat is an IBM Champion, IBM Certified Instructor, IBM End-user Instructor. He has been working with IBM Notes since 1992. @matnewman #Notes9

Ram Krishnamurthy is responsible for the mail, calendaring, contact management and other PIM functionality in the current releases of Notes as well as for leading IBM Notes/Domino customers in the future.

Please note:

IBMs statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBMs sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion.

Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the user's job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here.

Agenda

Customization Ram Krishnamurthy

New Client Features Margo Ezekiel

New Mail, Calendar, Contacts Features Mat Newman

#Notes9

Customization

General Client: Social Theme Demo

Drive optimal design and uniformity of user interface and interactions across the portfolio.

Leverage familiar and industry-standard patterns.

Align with a larger IBM unified look and feel effort.

Reduce training costs and speed product adoption for our customers.

Minimize the complexity and color saturation of our interface, so that important items can be easily seen.

A subtler color palette

Added spacing (to reduce the density)

Consistent alignment and grids

More words and less icons

Streamlined graphics

Standard

Client

Server
Mail template

Notes 9: Social Theme

General Client: Social Theme - Policy

Standard

Client

Server
Mail template

General Client: Social Theme - Preference Setting

Standard

Client

Server
Mail template

General Client: Customizing Theme

Standard

Client

Server
Mail template

General Client: Branding and Theming

Standard

Client

Server
Mail template

SPLASH SCREENSESplashPath=/opt/ibm/lotus/notes/framework/shared/eclipse/plugins/com.ibm.notes.socialedition.branding_/splash.bmp

HasNotesOverlay=1

General Client: Masthead

Problem:

Users had a hard time finding 'Mail' 'Calendar' among the tabs

The important tabs often fell off the end

Solution:

Turning the icons on/off:Did You Know?

Standard

Client

Server
Mail template

General Client: Masthead

To customize with your own icons:

Open MANIFEST.MF file of the plugin

Add dependence to com.ibm.rcp.ui plugin in Dependencies tab

Standard

Client

Server
Mail template

Create a new 'com.ibm.rcp.ui.shortcutButtonSet' extension in Extensions tab and fill

General Client: Toolbar

New command to hide the toolbar except when editing

Standard

Client

Server
Mail template

New policy to control this

General Client: QuickFind
Demo

GOALSCombine Starts with and Find so users discover and can easily use both.

Build more smarts into QuickFind so user has to do less work.

FEATURESTypeahead lets you find people by their first, last, or even internet names.

Typeahead for subject lets you find related emails.

The sorting is done automatically for you.

Standard

Client

Server
Mail template

General Client: QuickFind

Standard

Client

ServerTemplate

CUSTOMIZATIONThe preferred sort column is a property

Available on any Notes view

Names columns in Notes view will show typeahead dropdown$LastNameSorted=1 First Last (default)

$LastNameSorted=2 Last,First

$LastNameSorted=3 Last First

General Client: Simplified Dates

GOALSMake it easier to find & triage mail.

StandardClient

ServerMail template

General Client: Simplified Dates

CUSTOMIZATIONThis is done through a new designer attribute Display abbreviated date

Available for all notes views (but not by default)

StandardClient

ServerMail template

Mail: Improvement To Mail Addressing

NEW PREFERENCEIn locations document

NEW DESKTOP POLICY for TYPEAHEADA new policy setting to show typeahead server results first and then local TypeaheadShowServerFirst=1

With this desktop setting the typeahead drop down will show server results first and then explicitly select Search for Local

Mail: Improvement To Mail Addressing

Further improvements to ambiguous dialog

Mail: New Desktop Settings

Users do not discover the 'Show > Preview on Side'

New Notes INI to enable Preview on Side by defaultPreviewPaneOnSide=1

Users have complained that they delete folders inadvertently using the DEL key when they are in the navigator

New Notes INI to disable DEL key in Mail NavigatorDisableDelKeyForNavigator=1

General Client

General Client: Discover Page
Demo

GOALSUpdate the Home Page and Getting Started to give more value to end users.

Easier access to our documentation resources, some of which are on the web.

Help users understand and find the powerful features of Notes.

Smaller chunks of information

Bring user right to Preferences panel/tab for setting

Different media/learning styles: Learn More (help topic), Watch It (view video), and Do It (open a dialog)

Oriented toward tasks and problem solving.

Standard

Client

ServerMail template

General Client: Discover Page

CUSTOMIZATIONSet the databases in Quick Links Custom Database section through Policy.

Set the default open tab through policy.

Admins can customize tips of the day by going into the properties file, and changing the text in the Tip of the Day section. If they change the number of tips, they'll also have to change the Javascript for Tip of the Day.

Standard

Client

ServerMail template

General Client: Discover Page Customization

Standard

Client

ServerMail template

General Client: Updates Page

Standard

Client

ServerMail template

General Client: Group by Date

GOALSMake it easier to find & triage mail.

Standard

ClientServer

Mail template

General Client: Search Improvements

Standard

Client

Server
Mail template

SORTING RESULTSMoved sort control to main window (out of More options)

Changing the sort order launches a new search automatically

Added a 'Did You Know' if users hover on the Date field in the Results

SEARCH MAIL & ARCHIVES

General Client: Familiar Shortcuts

Standard

Client

Server Mail template

PREFERENCE for FAMILIAR SHORTCUTSA new Basic Configuration preference to enable familiar shortcuts:$ENABLE_ADDITIONAL_KEYSTROKES=1

Ctrl+R=Reply

Ctrl+1,2,3 for mail/calendar/contact tabs

When enabled, sidebar shortcuts become Ctrl+8,9,0

8 .5.3 9.0

General Client: Useful Shortcut Keys

Editing operationsIncrease font sizeDecrease font size F2Shift + F2

Indent OutdentF8Shift + F8

Text InfoboxCtrl+K

Select AllCtrl+A

GeneralStop current network communicationCtrl + Break

Quit[Alt + F4] or[Ctrl + Q]

Create new e-mail[Ctrl + M]

Send mail[Alt + 1]

Close Tab[Esc]

General Client: Complete Shortcut Keys (1 of 2)

BackAlt+Left

BoldCtrl+B

BreakCtrl+Break

CloseEsc

Collapse All_

Collapse Selected Level-

Compose MailCtrl+M

Context Sensitive HelpF1

CopyCtrl+C

CutCtrl+X

Cycle NextF11

DeleteDelete

Edit DocumentCtrl+E

Enlarge FontF2

Expand All+

Expand Selected & Children=

Expand Selected LevelNumpad_Add

FindCtrl+F

Find NextCtrl+G

Focus Tool BarCtrl+Alt+T

ForwardAlt+Right

HomeAlt+Home

Indent firstF7

Indent remainingF8

InsertInsert

ItalicCtrl+I

Lock Notes IDCtrl+F5

New ApplicationCtrl+N

Next PartF6

Next PerspectiveCtrl+F8

Next SelectedF3

Next UnreadF4

Next ViewCtrl+F7

NormalCtrl+T

Open ApplicationCtrl+O

Open ListAlt+B

Open URLCtrl+L

Outdent FirstShift+F7

Outdent RemainingShift+F8

General Client: Complete Shortcut Keys (2 of 2)

Paragraph InfoboxCtrl+J

PasteCtrl+V

Previous PartShift+F6

Previous PerspectiveCtrl+Shift+F8

Previous SelectedShift+F3

Previous UnreadShift+F4

Previous ViewCtrl+Shift+F7

PrintCtrl+P

PropertiesAlt+Enter

Rebuild the index for a viewShift+F9

Rebulid the index for all viewsCtrl+Shift+F9

Reduce fontShift+F2

RefreshF9

Right Sidebar - ClosedCtrl+0

Right Sidebar - OpenCtrl+9

Right Sidebar - ThinCtrl+8

RulerCtrl+R

SaveCtrl+S

Select AllCtrl+A

Show Key AssistanceCtrl+Shift+L

Show System MenuAlt +

Show ThumbnailsCtrl+Shift+T

Show View MenuCtrl+F10

Text InfoboxCtrl+K

UnderlineCtrl+U

Undo TypingCtrl+Z

General Client: Miscellaneous

StandardClient

Server
Mail template

Single-click to close Miniview

Policy to control closed by default

Ctrl+Click to launch URL in Edit Mode

When you hover on a URL the cursor will be the same as is shown in read mode.

Change Password now on File menu

General Client: Default Preference Settings

StandardClient

Server
Mail template

If a user already has the mail pop-up notifier, set them to have the new mail slide-in notifier

Automatically close original mail when replying/forwarding

Automatically sort date column to display most recent at top

Automatically process meeting updates and apply changes to meetings

Turn on ghosting in calendar (display unaccepted invitations in the calendar view)

Enable Synchronize Contacts (with iNotes and mobile devices)

Turn Social Theme ON

Expose Job Title in typeahead

Mail

Mail: Date Sort default

Standard

Client

ServerMail template

NEW POLICYNew Desktop policy and preference for mail to show most recent emails on top or bottom

Desktop setting is AUTO_SORT_DATE=11 or 12

11=new mail top

12=new mail on bottom

New 'Did You Know'

Mail: Date Sort default

Mail: Beginning of Messages
Demo

GOALSMake it easier to find & triage mail.

Standard

Client

ServerMail template

Mail: Add Sender to Contacts

StandardClient

ServerMail template

Mail: Improved Protector Integration

StandardClient

ServerMail template

Mail: Miscellaneous

StandardClient

Server
Mail template

When you Reply/Reply All from the Sent View, it removes your name from the To field.

Admins can disable Return Receipt to reduce flood

If ReturnReceiptDisabled_NeverSend=1 above dialog will NOT come up and return receipt will NOT be sent.

Mark as Read/Unread on Action Bar

Calendar

Calendar: Category Color Coding

StandardClient

ServerMail template

Calendar: Weekly Planner

Standard

Client

Server
Mail template

Calendar: Rolling Month

Standard

Client

Server
Mail template

Calendar: Today is Easier to Find

Calendar: Federated Notes Calendar Enhancements

Cleanup bad federated calendars with a cleanup action

Forward a federated Notes teamroom calendar to others

Right click on federated teamroom calendar and say Email To...

Contacts

Contacts: Remove Duplicates

StandardClient

ServerMail template

Contacts: Make Contacts Private (by default)

StandardClient

Server
Mail template

Contacts: Make Contacts Private (by default)

StandardClient

Server
Mail template

NEW POLICYThere are instances where duplicate contacts get created in contacts views. This action will clean them up.

A new policy setting to enable the Mark Private checkbox by default in the New Contact form

An agent which can be run to mark all current contacts to be private

Social Theme: Use our tools

StandardClient

Server
Mail template


http://infolib.lotus.com/resources/oneui/3.0/docPublic/index.htm

Thank You!

Mat NewmanDirector of Education, [email protected]; @matnewman

Ram KrishnamurthySTSM, IBM Notes, [email protected]

Margo EzekielUX Team Lead, IBM Notes, iNotes, [email protected], @MEzekiel

Legal disclaimer

IBM Corporation 2013. All Rights Reserved.The information contained in this publication is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this publication, it is provided AS IS without warranty of any kind, express or implied. In addition, this information is based on IBMs current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this publication or any other materials. Nothing contained in this publication is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software.References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in this presentation may change at any time at IBMs sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth or other results.

All references to [Renovations] refer to a fictitious company and are used for illustration purposes only.

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2013 IBM Corporation