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From the perspective of IT, organizational silos seem to be the root of all problems. Every line of business, every department, every functional area has its own requirements, its own technology preferences, and its own way of doing things. They have historically invested in specialized components for narrow purposes, which IT must then conventionally integrate via application middleware --- increasing the cost, complexity, and brittleness of the overall architecture. Now those same stakeholders want to move to the Cloud. Save money with SaaS apps! Reduce data center costs with IaaS! But breaking down the technical silos is easier said than done. There are endless problems: Static interfaces. Legacy technology. Inconsistent policies, rules, and processes. Crusty old middleware that predates the Cloud. And everybody still has their own data model and their own version of the truth. The Cloud alone can't solve these complex challenges. We need a better approach to architecture that brings silos together and helps to clean up the legacy mess. It’s time to rethink how we build and run applications to take advantage of the Cloud: distributed, horizontally scalable, and event-driven -- especially given the enterprise legacy context. Attendees of this session will learn: * How organizational silos, application silos, and infrastructure silos limit business agility * Why moving existing applications to the Cloud won't break down silos, and in fact, will often make them worse * How taking an "Agile Architecture" approach to building applications in the Cloud addresses the requirement for business agility
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Copyright © 2014, Intellyx, LLC
1
Breaking Down Enterprise Silos
in the Cloud
Jason BloombergPresident
@theebizwizard
Copyright © 2014, Intellyx, LLC2
About Jason Bloomberg
• President of Intellyx
• Global Advisory Firm focused on Digital Transformation & Business Agility
• Write for Forbes and Wired on Digital Transformation
• Buy my newest book, The Agile Architecture Revolution
Copyright © 2014, Intellyx, LLC3
Problems of Organizational Silos
• Every line of business, department, functional area has its own requirements, its own way of doing things
• Must invest in specialized components for narrow purposes
• IT must integrate everything, increasing cost, complexity, & brittleness
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Copyright © 2014, Intellyx, LLC4
Silos on Top of Silos
• Organizational silos– Lines of business,
departments, geographic locations, etc.
• Application silos– COTS apps / bespoke
apps for different departments
• Infrastructure silos– Varied data centers &
rooms, heterogeneous platforms, & Cloud!
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Copyright © 2014, Intellyx, LLC5
It’s Time to Take Down the Silos!
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Copyright © 2014, Intellyx, LLC6
Cloud is No Panacea
• Move to the Cloud! Save money!• But…problems with technical silos persist:
– Apps that aren’t architected for Cloud– Static interfaces– Legacy technology– Inconsistent policies,
rules, & processes – Crusty old middleware
that predates Cloud – Diverse versions of
truth– Semantic interoperability
issues
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Copyright © 2014, Intellyx, LLC7
The Cloud Agility Challenge
• Application silos in the Cloud are still silos
• “Cloud” more than IaaS + PaaS + SaaS– Extend to mobile,
Internet of Things, etc.• Enterprise context
– Dealing with legacy– Hybrid scenarios– Complex governance &
compliance challenges
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Copyright © 2014, Intellyx, LLC8
Business Agility
• Responsiveness– Tactical value
• Resilience– Risk mitigation
• Innovativeness– Strategic value
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Ability to respond to change in the business environment and leverage change for competitive advantage
Copyright © 2014, Intellyx, LLC9
Innovativeness
• The ability to introduce change into the business environment in order to achieve a strategic advantage– New products or services– Expand market share– Enter new markets
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Copyright © 2014, Intellyx, LLC10
Innovation Requires Disruption
• External Disruption– Competitive pressures/new
entrants– Globalization– Regulation
• Internal Disruption– Digital Transformation
efforts– Innovation initiatives
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Copyright © 2014, Intellyx, LLC11
Disruption Introduces Risk
• Optimization without disruption stifles innovation
• Disruption without optimization is an innovation crap shoot
• Optimize what you can & disrupt what you must P
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Mitigate risk with resilience
Copyright © 2014, Intellyx, LLC12
Resilience
• The ability to respond quickly and efficiently to negative change in the business environment– Managing risk– Bouncing back from
adverse events– Disaster recovery
• Tactical business driver
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The opposite of brittleness
Copyright © 2014, Intellyx, LLC13
The Transformative Role of Automation
• Cloud automates operational environment
• DevOps as automation-driven organizational change
• Big Data automation• SOA Governance
automation
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DevOps as Model for Cross-Cutting Architecture
Copyright © 2014, Intellyx, LLC14
From DevOps to “BizOps”
• Before: dev chucking code to test, then over wall to ops
• Now: continuous test, continuous deployment• In progress: responsiveness to continuous
requirements change & variation
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Copyright © 2014, Intellyx, LLC15
How do You Manage?
• Each Line of Business/Division has its own goals & business outcomes
• LoB Management drives toward optimizing those outcomes
• Maximize shareholder value/profit/revenue
• Better-Faster-Cheaper, then repeat
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The Problem with Better-Faster-Cheaper
• Digital BFC pushes technology to its breaking point
• Technology team must focus on dealing with failure
• Resilience becomes top priority• Requires holistic view of organization because
weakest link could be anywhere
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Copyright © 2014, Intellyx, LLC17
There is no Shortcut!
Remember, Digital Transformation isn’t about the Digital, it’s about the Transformation!
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