Bt diverse 5100 User Guide from Telephones Online

User GuideBT DIVERSE 5100ADDITIONAL HANDSET AND CHARGER

This equipment is not designed for makingemergency telephone calls when the power fails.Alternative arrangements should be made foraccess to emergency services.

Diverse 5100 Handset & Charger ~ 4th Edition ~ 20th May ’03 ~ 5352

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At a glance

Option buttons

Lets you select from the menu options shownon the display.

Green phone

For making andanswering calls.

Star/Bell

Switches the handset ringer on and off.

Hash/Keyguard

Switches the keypadguard on and off.

R

For use withswitchboards and certain

Network Services.

Keypad

Microphone

Display

Displays the status ofyour handset.

Extra Directory

Used to store 10 additional names and numbers.

Red phone

To end a call, return toidle and turn the poweroff and on.

Directory

Used to store and dial numbers in the

directory.

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Right hand side

Takes you into the calls list.

Left hand side

Takes you intothe redial list. Right hand side

Takes you into themenu options.

Left hand side

To access list of internalhandsets registered tothe base.


Please open this page for an ‘At a glance’ guide to yourBT Diverse 5200 Additional Handset and Charger.


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Charger

Contact points

Display option buttons

The OPTION buttons allowyou to select options withineach menu that are shownon the display.

INT MENU->-> MENUINT

Press the right side of thebutton to confirm (OK)menu selection.

Press the left side of thebutton for and right side ofthe button for when goingthrough the menu options.

Handset displayWhen in IDLE SCREENmode and the clock has been set.

Charger underside

Power socket


3BT Diverse Helpline – 08457 908 070

In this guide

At a glance 1

Menu structure 4

Quick guide 6

Quick guide to handsetdisplay icons 7

Introduction 8Unpacking your Diverse 5100

Additional Handset and Charger 8For your records 8

Safety information 9

Setting up 10Registering and chargingthe handset 10

Using the telephone 15Making and ending calls 15Call timer 16Name and number directory 16Extra directory 18Redial 19Secrecy 20Paging and Internal calls 20

Caller Display and other BT Calling Features 23

Caller Display 23Calls list 23Call Waiting 26Call Divert 27Withhold number 27Ring Back 28Voice Mail 28

Handset settings 30Keyguard 32

Help 33

General information 34Guarantee 34Technical information 35

Index 36

Hints and tips boxes

In this user guide, we’ve includedhelpful tips and important notes.They are shown in boxes like this.

Helpline

If you experience any difficulties withyour Diverse 5100 Additional Handsetand Charger, please call the BT DiverseHelpline on 08457 908 070.



Menu Structure

Sel Services Withhold No.

Call Waiting

Ringback Off

Call Divert

Audio Set H/Set Vol set

Ringer set

Melody set

Base Set Date/Time Date Set

Clock Set

Clock Mode 24H

12H

System PIN enter

Base Reset default

Add Features Dial Mode Tone

Pulse

tbr 100 MS

120 MS

180 MS

250 MS

300 MS

600 MS

Barge In on/off

Mailbox Set Key 1

Register hs PIN enter

Please note that you will only see all the below menu options if you areregistered to a BT Diverse 5110 base station.



IMPORTANT

If you make a mistake, you can return to the previous menu by pressing the REDPHONE button. If you keep pressing the RED PHONE button you will return to theidle screen.

(On display) Redial list Edit entry

Copy to dir.

Menu structure for directory, redial list, extra directory

Opens directory

Edit entry

Opens extra directory New entry

Show entry

Delete

Messages

Press to get to your Mailbox and access your voicemail and Calls list.

Calls Delete

Copy to dir

Time

Status

Delete list



Quick guideCommonly used handset functions and settings

Hold down

Hold down

Hold down

Select one of last 5 numbers

Enter numberEnter name

Call all or

Handset no. (e.g. 2)

Enter the date

Enter time OKAM/PMOKOK

CLOCK SETOKDATE/TIMEOKBASE SETMENU

OK

OKDATE SETOKDATE/TIMEOKBASE SETMENU

INT

INT

SAVEDOKOKH/SET VOLOKAUDIO SETMENU

OKCALLS

SAVEDOK

OKOKNEW ENTRYMENU

Switch handset on/off

Switch keyguard on/off

Switch handsetringer on/off

Make an external call

To end a call

Redial a number

To store a name andnumber in the directory

Dial from the directory

Dial from the Calls list

Handset earpiece volume

Make internal call

Transfer call to handset

Set date

Set time

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Quick guide to handsetdisplay icons

Redial, lists up to the last 5 dialled number.

Flashes to indicate new messages (if a mailbox service is used) or missed calls.

For calling other handsets.

Opens the menu.

Shows the status of the handset battery.

Scroll through the menu.

Confirms the function displayed.

Scroll left and right when entering numbers or messages.

Deletes numbers/characters (from left to right).

Do not disturb/Ringer off.

Handset locked.

Shows the number of the handset and is displayed in top left hand corner.eg.



Introduction

Unpacking your BT Diverse5100 Additional Handset andCharger

If anything is missing, please contactyour place of purchase immediately.

One BT Diverse 5100 Charger

One BT Diverse 5100 handset

One power supply for the charger

Two AAA rechargeable batteries

Battery compartment cover

For guarantee purposes proof ofpurchase is required so please keepyour receipt.

BT Accessories and Replacement Items

For a full range of accessories andreplacement items for BT productsplease call 0870 240 5522, or visit:

For your records

Date of purchase:

Place of purchase:

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Safety information

General

Only use the power supply includedwith the product. Using anunauthorised power supply willinvalidate your guarantee and maydamage the telephone. Power supplynumber is C39280-Z4-C478.

For the handset use only nickel-metalhydride (NiMH) AAA rechargeablebatteries. Never use other batteries orconventional alkaline batteries. Theycould lead to a short circuit or destroythe battery casing. The batteries shouldhave a power rating of at least 700mAh1.2V. Batteries and accessories areavailable from withandwithoutwires.com or call 0870 240 5522.

If the Keyguard is switched on, it isNOT possible to make calls, includingemergency numbers (999/112).

Do not open the charger or handset(other than to change batteries). Thiscould expose you to high voltages orother risks.

Radio signals transmitted between thehandset and base may cause interferenceto hearing aids.

This product should not be used nearemergency/intensive care medicalequipment and should not be used bypeople with pacemakers.

Never dispose of batteries in a fire. Thereis a serious risk of explosion and/or therelease of highly toxic chemicals.

Cleaning

Simply clean the handset and chargerwith a damp (not wet) cloth, or an anti-static wipe. Never use householdpolish as this will damage the product.Never use a dry cloth as this may cause a static shock.

Environmental

Do not expose to direct sunlight.

The product may heat up when thebatteries are being recharged. This isnormal. However, we recommend thatyou do not place the product on antique/veneered wood to avoid damage.

Do not stand your product on carpets orother surfaces which generate fibres, orplace it in locations preventing the freeflow of air over its surfaces.

Do not submerge any part of your product in water and do not use it indamp or humid conditions, such asbathrooms.

Do not expose your product to fire,explosive or other hazardous conditions.

There is a slight chance that your phonecould be damaged by an electrical storm.We recommend that you unplug thepower and telephone line cord during anelectrical storm.

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Plan the location

Situate your product close enough to a mains power socket so that the cablewill reach.

Make sure it is at least 1 metre awayfrom other electrical products to avoidinterference.

Do not situate the product in thebathroom or other humid areas.

IMPORTANT

Please note that your handset is NOTregistered to a base station. The BTDiverse 5100 handset will be easilyregistered once you complete the steps1 to 3 below.

2 Plug the power supply unitinto the wall socket

Setting up

1 Connect the charger

Plug the power supply cable into thepower socket at the back of your charger.

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3 Registering and chargingthe handset

The display is protected by a plasticfilm. You can remove this protectiveplastic film from the display.



Insert the two batteries supplied, asindicated inside the batterycompartment and slide the batterycompartment cover shut.

Insert the batteries Registering the handset

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If the icons on the display flash continuously...

It means that the handset is notregistered with the base station.

Ensure you have correctly carried outstep 3 above. If the product is still notregistered see Registering Manuallyon page 12.

All additional handsets you purchasewill need to be individually registeredwith the base station before they will work.

The battery cover may be found in thepackaging with the batteries.

WARNING

Under no circumstances should non-rechargeable batteries be used.Using incorrect batteries will invalidateyour guarantee and may damage thetelephone.

To register your handset to a BT Diverse5110 base station, place it in the main BTDiverse 5110 base station with the displayfacing upward. After approx. one minute,the handset's internal number isdisplayed (e.g. 2). Successful registrationis signalled by a confirmation tone.

Replace the newly registered handsetinto the charger and leave to charge forapproximately 16 hours. The chargingstatus icon flashes on the handset toindicate that the batteries are beingcharged.

When the handset is registered thedisplay will show:



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Leave the handset for approx. 16 hoursin the base station to charge thebatteries, as they are not charged in thefactory. The battery status icon flasheson the handset to indicate that thebatteries are being charged.

To manually register a BT Diverse 5100 handset toanother base station

If you want to register yourhandset to another basestation you will need tomanually register it.

On the handset to be registered:

Press the MENU options button.

Press the DOWN button untilthe display shows REGISTER HS.

Press the OK button. Displayshow PIN.

Enter your 4-digit Pin (originalsetting 0000).

Press the OK button. Displayflashes REGISTER HS.

Following the user guide forthe base station you areregistering to place the baseinto registration mode.

MENU

OK

OK

To de-register a handset

Press the INT options button.

Press the UP or DOWN buttonto select the handset to be de-registered (1-6).


Press the DOWN button untilthe display shows DE-REG H/SET.

Press the OK button. Displaywill show PIN ****.

Enter your 4-digit PIN(original setting 0000).

Press the OK button. Displayshows DE-REGISTER?

Press the OK button to confirm.SAVED is displayed.

Press the RED PHONE buttonuntil you reach the idle screen.

INT

MENU

OK

OK

OK

Battery level icons

When the batteries are almost flat abeep sounds and the display shows theempty battery icon. You will need torecharge your handset before you canuse it. The various states of charge areshown below:

Batteries fully charged

Batteries at 66%

Batteries at 33%

Batteries empty



Out of range?

If you go out of range of a base stationfor a long time while your handset isswitched ON, it may take more than20 minutes to ‘find’ the base stationagain when you come back withinrange. However, by simply switchingthe handset OFF for a moment, thenON again, it will find the base stationwithin a few seconds.

Battery performance

Batteries and case may become warmduring charging. This is normal.

Under ideal conditions, the handsetbatteries should give about 13 hourstalktime or 170 hours standby time ona single charge. However, new NiMHbatteries do not reach their fullcapacity until they have been innormal use for several days.

The charge capacity of rechargeablebatteries will reduce with time as theywear out, so reducing the talk/standbytime of the handset. Eventually theywill need to be replaced. New batteriesare available fromwww.withandwithoutwires.com or call 0870 240 5522.

If you replace the handset batteries with ones that have been fullycharged, the battery indicator will notshow full until the next charge cyclehas been completed. Charge thehandset until the batteries register fullagain. From then on the display willbe correct.

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Setting the date and time

Press the MENU optionsbutton.

Press the DOWN button untilthe display shows BASE SET.

Press the OK button. Thedisplay will show DATE/TIME.

Press the OK button.The display will show DATE SET.

Press the OK button.

Use the keypad to enter thedate (DD/MM/YY).


Press the DOWN button untilthe display shows CLOCK SET.


Use the keypad to enter thetime in 12-hour clock format(HH/MM).

After entering the time in the12-hour clock format, pressthe OK button.

Press the DOWN button tochoose AM or PM.


Press the RED PHONE buttonuntil you return to the idlescreen.

OK

OK

OK

OK

OK

OK

OK

MENU


Please note

If you subscribe to a Caller DisplayService the time and date will be setwith the first incoming call. However,the year setting will have to bechanged manually, see opposite.

To set the time mode(12 or 24-hour clock)

The handset’s default setting is12-hour clock. To change theclock to the 24-hour setting:


Press the DOWN button untilthe display shows BASE SET.

Press the DOWN button untilthe display shows DATE/TIME.


Press the DOWN button untilthe display shows CLOCK MODE.


Press the DOWN button toswitch between 24 H and 12 H

settings.

Press the OK button toconfirm the setting you want.


MENU

OK

OK

OK

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Using the telephone

To switch the handset poweron and off

Press and hold the REDPHONE button to switch thehandset off.

Press and hold the REDPHONE button to switch thehandset on again.

Your BT Diverse 5100 Handset andCharger has a menu driven display. The OPTION buttons below the displayallow you to select options within eachmenu and make adjustments to theirsettings. When the phone is in idlemode, press the MENU button to enterthe main menu. During a call, if youpress the MENU button it will open themenu for that particular situation.

Note

To quit a menu at any time, press theRED PHONE button. This will takeyou back one step. Keep pressing theRED PHONE button to get back to theidle screen.

Making and ending calls

To make an external call

Ensure the handset isswitched ON.

Press the GREEN PHONEbutton. You will hear the dialtone.

Dial the number.

Preparatory dialling

Enter the phone number first.If you make a mistake pressthe DELETE button to removeany incorrect digits.

Press the GREEN PHONEbutton to dial the number.

To end a call

Press the RED PHONE button.

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To receive an external call

Press the GREEN PHONEbutton to answer the call.

Or

If the handset is on the base,simply lift it up and speak.You do not need to press theGREEN PHONE button.

This is called auto-talk. Youcan switch autotalk off so youalways have to press theGREEN PHONE button toanswer a call, see page 31.

Call timer

Your handset automatically times theduration of all external calls, showing iton the display during your call and for a few seconds after it is finished.

Name and number directory

You can store up to 20 of your mostfrequently used names (up to 12 letters)and numbers (up to 22 digits long).

To store a name and number inthe directory

Press the DIRECTORY button.


Press the DOWN button untilthe display shows NEW ENTRY.

Press OK to confirm.

Enter the telephone numberyou want to store.


Entering names

Enter the name using theletters on the keypad.(See ‘Character map’ on thefollowing page for how toenter special characters).For example, to enter thename TOM:

Press the 8 button until Tappears on the display.

Press the 6 button until thedisplay shows O.

Then press 6 until the displayshows M.

Press OK to confirm.The display will show SAVEDand TOM.

MENU

OK

OK

OK

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To dial a number from thedirectory


If you wish, you can use thekeypad to enter the first letterof the name, for example tofind TOM, press the 8 button.

Press the DOWN button toscroll to the entry you want.


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Or


Character map

As well as the standard letters andnumbers you can include specialcharacters in the directory entry.

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Space

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0

-

|

?

–-–

✱

*

/

(

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,

#

|---|

Press

1st press

2nd press

3rd press

4th press

5th press

6th press

A B C

To edit a directory entry


Use the keypad to enter thefirst letter of the name youwish to edit.

When the name you wish toedit is displayed, press theMENU options button.Press the DOWN button untilSHOW ENTRY is displayed.


Edit the number.

Press the OK button.<NAME> is displayed.

If the name is correct, pressthe OK button.

Or

If you wish to edit the name,enter a new name now.

Press the OK button.The display will show SAVED.

You can either press theGREEN PHONE button to dial the number or the RED PHONE button until you reach the idle screen.

A B C

OK

OK

OK

OK

MENU

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To delete all entries from thedirectory



Press the 6 button,DELETE? is displayed.

Press the OK button toconfirm. All directorynumbers are deleted.


6MNO

MENU

OK

To delete an entry from thedirectory


Use the keypad to enter thefirst letter of the name.OrUse the DOWN button to findthe entry you want.


Press the DOWN button todisplay DELETE.

Press the OK button to confirm.The number is deleted.


Note

To cancel any procedure, press theRED PHONE button until the displayreturns to the idle screen.

MENU

OK

A B C

To store names and numbers inthe Extra directory

Press the EXTRA DIRECTORYbutton.

Press the MENU button.

The structure for this directorymenu is the same as the mainname and number directory.

You can follow the instructionsstarting on page 16 for storing,dialling, editing and deletingnumbers in this directory.

Extra directory

This is an additional directory whereyou are able to store up to 10 additionalnames and numbers.

MENU

Note

This Extra directory does not ‘nameand number match’ when used withCaller Display.

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Redial

Your handset automatically saves thelast five telephone numbers dialled intoa redial list.

To dial a number in the redial list

Press the REDIAL optionsbutton. The last numberdialled will be displayed.

Press the DOWN button toscroll through the redial list.


To copy numbers shown in theredial list to the directory

Press the REDIAL optionsbutton.

Press the DOWN button untilthe number you want isdisplayed.

Press the MENU button.

Press the DOWN button untilthe display shows COPY TO DIR.

Press the OK button.The number is shown on thedisplay.

Press OK to confirm.NAME is displayed.

MENU

OK

OK

Note

To cancel any procedure, press theRED PHONE button until the displayreturns to the idle screen.

Enter the name to the numberyou want to copy into thedirectory.


The display will show SAVEDand the name of the entry.

You can dial this number bypressing the GREEN PHONEbutton or return to the idlescreen by pressing the REDPHONE button.

To delete the redial list

Press the REDIAL optionsbutton.

Press the MENU optionsbutton. Display shows EDITENTRY.

Press the 6 button. Displayshows DELETE?

Press OK to confirm deletion of the list. You hear a confirmation tone.


OK

MENU

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Secrecy

When on a call you can talk to someonein the same room, without your callerhearing.

To switch secrecy on/off

During a call:Press the INT options button.

The call is put on hold andyour caller will hear music.

To resume the call:Press the MENU optionsbutton. Display shows GOBACK.

Press OK to confirm. You cannow speak to your caller again.

Paging and internal calls

You can alert handset users that theyare wanted, or locate a missing handset.

If you have multiple handsets registeredto the base you can make internal callsbetween handsets.

Press the INT button.

Use the DOWN ARROW onthe options button to find thehandset number you want topage or call.

Press the GREEN PHONEbutton to call the handset.

If you want to page all thehandsets registered to thebase, highlight CALL ALL onthe display and press theGREEN PHONE button.

You can also page all handsetsby pressing the PAGE buttonon the base station

INT

MENU

OK

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To transfer an external callbetween handsets

You can transfer an external callto another handset registeredto the base.

Press the INT options button.

Enter the number of thehandset to which you wish totransfer the call, or scroll tofind using the UP or DOWNoption buttons. When theother handset answers you cantell them you are transferringthe call and press the REDPHONE button. The call istransferred and the originalhandset shows LINE IN USE onthe display.

INT

To return to an external call if the internal call is nottransferred

To speak to your external calleragain:Press the MENU optionsbutton. Display shows GO BACK.

Press the OK options button.

MENU

OK

To switch 3-way conversationfunction on/off

You can allow your BT Diverse5110 to hold 3-way calls betweenhandsets.


Press the DOWN optionsbutton until the display showsBASE SET.


Press the DOWN optionsbutton until the display showsADD FEATURES.


Press the DOWN optionsbutton until the display showsBARGE IN.

Press the OK options button toswitch the function on.

SAVED is displayed BARGE IN isthen displayed with a tick nextto it.

Press the OK options buttonagain to switch off, tick isdeleted.


MENU

OK

OK

OK

OK

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To hold a 3-way conversation

You can talk to one externalcaller and another internal callerat the same time on your BTDiverse 5110 handset.

While another handset user istalking to an external callerthe display shows LINE IN USE.

Press the GREEN PHONEbutton to join the conversation.Display shows LISTENING IN.

A tone is heard by all threeparties when one party entersor leaves the call.

Press the RED PHONE buttonto end your call.

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BT Diverse Helpline – 08457 908 07023

Diverse 5100 Handset & Charger ~ 1st Edition ~ 8th April ’03 ~ 5352

Caller Display and otherBT Calling Features

IMPORTANT

To use Caller Display and CallWaiting you must first subscribe to theServices from your Network Provider.For more information onBT’s Calling Features call BT freeon 0800 800 150.

Please note

Calls that are ‘withheld’, ‘unavailable’or ‘international’ are not stored in theCalls list, as there is no telephonenumber sent via the network.

Please note

If you have a new call in your Callslist, the icon will flash.

If you subscribe to a Caller DisplayService you can see who is calling youon your handset display, as well as thedate and time of their call (unless thenumber has been withheld).

If you have stored a name to go withthe number in your handset directory,the name will be displayed instead.

Please ensure that you have stored thefull telephone number, including the areacode, otherwise the name will not matchthe number stored in the directory.

If the caller has withheld their number,the display will show WITHHELD.

If you call from another handset, thedisplay shows the handset number and INT.

Calls list

The Calls list contains the telephonenumbers of your last 10 callers.

The caller’s details are stored in the Calls list. You can display, scrollthrough and dial numbers in the listand copy them into the directory.

If a call is received when the Calls list isfull then the oldest entry will bedeleted automatically.

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To view the Calls list

Press the ENVELOPE optionsbutton. A flashing envelopeindicates new calls. New callsare displayed immediately.

If there are no new entries,continue to open the Calls list.

The display will show the typeof calls you have received inyour Calls list, e.g. CALLS02/06 means you havereceived 2 new calls and have6 old calls.

Press the OK button to displaythe most recent number to callyou.

Press the UP and DOWNbuttons to scroll backwards andforwards through the Calls list.

When you have found theentry you want, you have theoptions to:

Call a number from the Calls list:

When the number you wish tocall is displayed, press theGREEN PHONE button.The number will be dialledautomatically.

Display the time of the call:


Press the DOWN button tohighlight TIME.

Press the OK options button.The date and time of the callare displayed.

To return to the beginning of the calls list, press the REDPHONE button repeatedlyuntil it is displayed.

Display the status of the call:


Press the DOWN button tohighlight STATUS.


NEW = New call.

OLD = Previously viewed.


OK

OK

MENU

MENU

OK

Remember

If you have missed a call theicon will flash on the display.

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Diverse 5100 Handset & Charger ~ 1st Edition ~ 8th April ’03 ~ 5352

Press the DOWN button tohighlight DELETE LIST.

Press the OK button. The display shows NO CALLS.


Store a number from the Callslist into the directory:

When the number you want tostore is displayed:


Press the DOWN button tohighlight COPY TO DIR.

Press the OK button. Thenumber is displayed.

Press the OK button again.

Enter a name, see page 16 forinstructions.


The display shows SAVED. Youcan either copy another entryfrom the Calls list or press theRED PHONE button until youreach the idle screen.

Delete a number from theCalls list.

When the number you want todelete is displayed.


DELETE is displayed.

Press the OK button toconfirm. The display showsDELETED.

Delete the whole Calls list:

When any number is displayed,press the MENU options button.

MENU

MENU

OK

OK

MENU

OK

OK

OK

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Call Waiting

If you also subscribe to a Call WaitingService, when you are on a call andanother person tries to call you, thesecond caller’s number will appear onthe handset display and you will hear anintermittent beep through the handset.This is to alert you to the other callerwaiting to speak to you.

To accept a waiting call

During a call when you hearthe Call Waiting beeps:

The number (or name if storedin the directory) of the secondcaller will flash on the display.

Press the MENU optionsbutton. Display shows ACCEPT.

Press the OK options button.Your current call is put on holdand you are connected to thesecond caller.

Press the RECALL button totoggle between callers.

MENU

OK

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To switch Call Waiting on/off

You can choose whether tohave your Call Waiting serviceswitched on or off dependingon what you are doing i.e. ifyou are using the Internet viayour PC and do not want CallWaiting to interrupt you.

Press the MENU options button,SEL SERVICES is displayed.


Press the DOWN until thedisplay shows CALL WAITING.


Use the UP or DOWN buttonto select whether you want theservice on or off.


You will hear a Networkmessage confirming yourdivert request.

Press the RED PHONE buttonuntil you reach the idle display.

MENU

OK

OK

OK

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Please note

Call Divert requires subscription fromyour Network provider. You may becharged a subscription fee.

OK

OK

OK

Withhold number

Your number appears on the display ofthe person you call if they subscribe toa Caller Display service. You are able towithhold your telephone number fromthe next call you make if you wish.

To withhold your number frombeing sent

Press the MENU optionsbutton, SEL SERVICES isdisplayed.

Press the OK options button,WITHHOLD NO is displayed.

OK

MENU

Call Divert

You can divert all incoming calls toanother number where you can bereached.

To divert calls

Press the MENU optionsbutton, SEL SERVICES ishighlighted.


Use the DOWN arrow on theoptions button until CALLDIVERT is highlighted.


You now have a choice ofwhen you want calls to bediverted:

AUTOMATIC – calls are putstraight through to thenumber you have set.

NO ANSWER – calls are divertedif your phone is not answered.

IF BUSY – calls are forwardedif your phone is engaged.

MENU

OK

OK

Select your required optionand press the OK optionsbutton, ON is displayed.

Press the OK options buttonagain.

Enter the phone numberwhere you want the calls to bediverted to.



Press the RED PHONE buttonuntil you reach the idledisplay.

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To switch Ring Back off if set

Press the MENU optionsbutton, SEL SERVICES ishighlighted.


Use the DOWN arrow on theoptions buttton until RINGBACKOFF is highlighted.

Press the OK options button.This will cancel your ringbackcall.


Press the RED PHONE buttonuntil you reach the idle display.

MENU

OK

OK

Ring Back

If you want to make a call and thenumber is engaged you can set yourtelephone to ring you back when thecaller has finished their call by pressingthe 5 button. To switch this service offbefore your call is returned i.e. if youhave to go out before your caller hasreturned your call.

Voice Mail

If you have a Voice Mail messageservice ie. Call Minder or MeridianMail on your telephone line you can setthe 1 button to access your messagesdirectly via one button.

To set up quick access to yourVoice Mail service


Press the DOWN optionsbutton. Display shows MAILBOX.

Press OK.Display shows SET KEY 1.


Enter the telephone number of your messaging service. For example, 1571 to access‘BT Answer’ voice mail service.

Press OK.The display shows SAVED.



Enter the telephone numberyou want to call.

Press the OK options button,the number will be dialled butyour number will not be sentto your caller.

OK

OK

OK

OK

OK

MENU

BT

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Please note

If you store your security PIN as partof the quick access number, anyonewith access to the handset will be ableto retrieve your messages.

To retrieve messages fromyour Voice Mail service

Press and hold down the1 button.

When set up as opposite thiswill take you into yourmessage service. If during theset up you entered yoursecurity PIN as well as thetelephone number you will betaken quickly into yourmessages. If the security PINwas not included you will haveto enter this number now.


You will be taken into yourmessages.

To set up quick access to yourVoice Mail service whenbehind a switchboard eg.Meridian Mail.

Follow the steps on theprevious page, but when youcome to enter the telephonenumber of your messagingservice, you will need to followthe example below:

Enter the access number for your messaging service,e.g. 7000.

Press and hold the RECALLbutton to enter a pause in thedialling sequence, P.

Enter your extension number,followed by a hash, e.g. 1234 #.

Press and hold the RECALLbutton to enter another pausein the dialling sequence, P.

Enter your PIN followed by ahash, e.g. 000000 #.

The entire number shouldlook like this:

7000P1234nP000000n

R

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OK

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To adjust the handset ringervolume

You can choose from 5 levels(1–5), a ‘crescendo’ ring (6)that increases in volume, oryou can switch the ringer offaltogether (0).


Use the DOWN button tohighlight AUDIO SET.


Press the DOWN button tohighlight RINGER.


You hear the current volumelevel and the level is shown onthe display.

Press the UP/DOWN button toselect the level you want.

Press the OK button to confirm.SAVED is displayed.


Handset settings

To adjust the handset ringermelody

There are 10 melodies tochoose from (1–10).


Press the DOWN button tohighlight AUDIO SET.


Press the DOWN button tohighlight MELODY.


You hear the current melodyand its number is shown onthe display.

Press the DOWN button toselect the melody you want.



MENU

OK

OK

OK

MENU

OK

OK

OK

Shortcut button

If you want to switch the handsetringer off quickly you can also pressand hold the button. Theicon is displayed. To turn the handsetringer back on press and hold downthe button again and the symbolwill disappear.

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To switch autotalk on and off

If autotalk is switched on youdo not need to press theGREEN PHONE button toanswer a call you can simplypick the handset up from thecharger.

If you switch autotalk off youalways have to press theGREEN PHONE button toanswer a call.

The default setting for autotalkis on.


To switch autotalk on:

Press the 9 button.

Press the 1 button.

Press the 1 button again.

To switch autotalk off:

Press the 9 button.

Press the 1 button.

Press the 0 button.

MENU

To adjust the earpiece volume

There are 3 volume levels tochoose from and you can evenadjust the volume during a call.


Press the DOWN button tohighlight AUDIO SET.

Press OK to confirm. Thedisplay show H/SET VOL.


You hear the current volumeand the level is displayed.

Select the required level.

Press OK to confirm. SAVED isdisplayed.


MENU

OK

OK

OK

9WXYZ

1

1

9WXYZ

1

0

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To reset your handset to theoriginal settings


Press the 9 button.

Press the 3 button.The display shows RESET?.


This will reset:Earpiece volume 1

Ringer volume 5

Ringer melody 1

Autotalk ON

Battery low beep ON

Redial list DELETED

This will not delete thedirectory or Calls list.

This will not reset:Handset PIN

Registration to the base station.

9WXYZ

3DEF

MENU

OK

Keyguard

You can lock the keypad so that it cannotbe used accidentally while carrying itaround.

To switch keyguard on

Press and hold the # button toswitch keyguard on. You heara confirmation tone.

The keypad is now locked andyou cannot dial out. You cananswer calls as normal bypressing the GREEN PHONEbutton.

To switch keyguard off, pressand hold the # button again.You hear a confirmation tone and the handset is nowunlocked.

IMPORTANT

If the keyguard is active, theemergency numbers 999 and 112 canNOT be dialled.

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HelpProblem

Handset not registering.

You have forgotten your base station PIN number.

No display

When you press a button, nothinghappens.

No radio signal to the base – alldisplays flashing.

Handset in charger doesn’t charge.

Handset does not ring.

Your caller cannot hear you.

Caller’s number is not displayed eventhough you have subscribed to CallerDisplay.

The error beep – a descending tone –is played.

Possible cause

The charger is not powered.There are no batteries in the handset.

You have changed the PIN.

Handset not switched on.Batteries exhausted.

Keyguard may be switched on.

Handset out of range.Handset not registered.

Charger is not connected to thepower supply.

Ringer is switched off.

The INT button has been pressed,muting the microphone.

The number has been withheld.

You have pressed the wrong button.

Solution

Make sure that the power supply is plugged in at the charger andswitched on. Make sure that therechargeable batteries (included) arefitted in the handset correctly. Switchthe handset off and then back onagain, place the handset on to thecharger again and leave for approx.1 minute to try registering again.

Try entering the default PIN (0000).If you have changed the PIN andcannot remember the number you willneed to contact the BT Diverse Helplineon 08457 908070.

Hold down the RED PHONE button for1 second.Charge or replace batteries.

Hold down the # button for 1 second.

Move closer to the base.Register the handset (see page 11).

Make sure that the power supply is inat the charger and the power source isswitched on. Check that the batteriesare fitted correctly.

Switch ringer back on, see page 30.

Select GO BACK option via theMENU button to switch themicrophone back on.

Callers can stop their number beingsent over the network.

Retry. If necessary, check theinstructions.

HE

LP



General information

Within the 12-month guarantee period:

If you experience difficulty using theproduct, prior to returning yourproduct, please read the Help sectionbeginning on page 33, or contact theBT Diverse Helpline on 08457 908070for assistance.

In the unlikely event of a defectoccurring, please follow the Helpline’sinstructions for replacement or repair.

Outside the 12-month guarantee period:

If your product needs repair after theguarantee period has ended, the repairmust meet the approval requirementsfor connection to the telephonenetwork. We recommend that you callthe Helpline on 08457 908070 andask for details of our recommendedrepair agents.

BT Accessories and Replacement Items

For a full range of accessories andreplacement items for BT productsplease call 0870 240 5522, or visit:

Guarantee

Your BT Diverse 5100 AdditionalHandset and Charger is guaranteed for a period of 12 months from the date of purchase.

Subject to the terms listed below theguarantee will provide for the repair of,or at BT’s or its agent’s discretion theoption to replace the BT Diverse 5100Handset and Charger, or any componentthereof, (other than batteries), which isidentified as faulty or below standard,or as a result of inferior workmanshipor materials. Products over 28 days oldfrom the date of purchase may bereplaced with a refurbished product.

The conditions of this guarantee are:

• The guarantee shall only apply todefects that occur within the 12 monthguarantee period.

• Proof of purchase is provided.• The equipment is returned to point

of purchase.• This guarantee does not cover any

faults or defects caused by accidents,misuse, fair wear and tear, neglect,tampering with the equipment, orany attempt at adjustment or repairother than through approved agents.

• This guarantee does not affect yourstatutory rights.

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Technical information

How many telephones can you have?

All items of telephone equipment have a Ringer Equivalence Number (REN),which is used to calculate the numberof items that may be connected to anyone telephone line. The BT Diverse5110 base station (with up to 6handsets) has a REN of 1. Any otherinstrument provided by BT may beassumed to have a REN of 1 unlessstated otherwise.

A total REN of 4 is allowed. (Forexample: if BT Diverse 5110 is used in conjunction with three extensiontelephones, each with a REN of 1, the total REN is 4.)

Only use approved power supply itemcode: C39280-Z4-C478.

R&TTE

This product is intended for use withinthe UK for connection to the publictelephone network and compatibleswitchboards.

This equipment complies with theessential requirements for the RadioEquipment and TelecommunicationsTerminal Equipment Directive(1999/5/EC). In demonstration withthe Essential Requirement for theefficient use of the radio spectrum, theproduct complies with TBR6.

If you would like a copy of theDeclaration of Conformity pleasecontact the BT Diverse Helpline.

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Index

Autotalk on/off 31

Batteriescharging 11installing 11performance 13replacing 12warning beeps 12

Call divert 27Call timer 16Call Waiting 26Caller Display 23Calls list 23

delete 25dialling a number 24display status of call 24display time of call 24store number to directory 25view 24

Callsend 15external 15holding 21internal 20making 15on hold 22receiving 16redial 19secrecy 20three-way 21transferring 21

Character map 17

Date set 14Delete

all directory entries 18calls list 25directory entry 18redial list 19

De-register handset 12Directory 16

delete an entry 18delete all entries 18dial a number 17edit an entry 17extra directory 18store name and number 16

Display icons 7

Earpiece volume 31Ending calls 15External calls 15Extra directory 18

Guarantee 34

Handsetdisplay 2on/off 15reset 32ringer melody 30ringer volume 30

Handset quick guide 6Help 33Helpline 3Holding calls 21Internal calls 20

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Keyguard 32

Making calls 15Melody

handset 30Menu structure 4Music on hold 20

On/offauto talk 31handset power 15keyguard 32secrecy 20

Page a handset 20Power connection 10Preparatory dialling 15

Quick guidedisplay icons 7handset settings 6

Range warning 13Receiving calls 16Redial 19

copy to directory 19delete 19dial number in redial list 19

Registering handset 11Registration – manual 12REN, how many phones can I have? 35Reset

handset settings 32Ring back 28Ringers on/off 30

Safety information 9Secrecy 20Setting up 10

Technical information 35Three-way conversation 21Time set 14Transferring calls 21

Voice Mail 28Volume

earpiece 31handset ringer 30

Withhold number 27

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Visit us at www.bt.com

Offices worldwide

The telecommunications services described in this publicationare subject to availability and may be modified from time to time.Services and equipment are provided subject to BritishTelecommunications plc’s respective standard conditions of contract.Nothing in this publication forms any part of any contract.

© British Telecommunications plc 2003.Registered Office: 81 Newgate Street, London EC1A 7AJ.Registered in England No. 1800000.Diverse 5100 Handset & Charger (05/03) 4Designed by The Art & Design Partnership Limited.

Siemens number: A31008-A002-P001-1-7619 CE compliant to R&TTE Directive (1999/5/EC)

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Technology

Bt diverse 5100 User Guide from Telephones Online