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Accelerate HR Business Excellence in the Cloud

2© 2014 SAP AG or an SAP affiliate company. All rights reserved.

At SAP We Believe Everyone Is a Talent

“Be Yourself, Everyone

Else is Already Taken.”

“”

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 3

Our Talent Challenge

Manage a Multi-national, Cultural and Generational

Workforce

Realize Employees’

Expectations of Simplicity and

Great User Experience

Leverage real-time workforce

insight to increase the

business impact of HR


Our Talent Strategy

BUILD for the future

GROW our talent

RETAIN for tomorrow


The Journey Begins with Success Map


GOAL MANAGEMENT BUSINESS GOALS

CAREER DEVELOPMENT PLANNING

DEVELOPMENT GOALS HIPO PROGRAM EXPERT CAREER

PASSIONS

LEADERSHIP

SAP PASSIONGOAL

PERFORMANCE MGMT

OVERALL RATING

POTENTIAL ASS./RATING

TALENT MGMT

PEOPLE PROFILE

PERFORMANCE/POTENTIAL CALIBRATION

SUCCESSION PLANNING

Workforce Analytics (Analytics based on above components plus additional data inputs from external system)

Reporting (reporting for/from all above components)

COMPENSATION

SALARY AND PROMOTION PLANNING

BONUS PLANNING (REVENUE ENABLING)

Q1 Q2 Q3 Q4 Q1

CORE LEARNING LOB LEARNING

Integrated Talent Management Powered by Success Map


Leverage Cloud Solutions like our Customers

HR Analytics

Social Collaboration

Recruiting

PerformancePerformance

Social Collaboration

Jam- globalJam- global

Performance and Goals - globalPerformance and Goals - global

Compensation- globalCompensation- global

Succession-pilotSuccession-pilot

DevelopmentDevelopment

Core HRIS

People Profile- globalPeople Profile- global

Learning

LMS - pilotLMS - pilot

WF Analytics- pilotWF Analytics- pilot

Recruiting Management- pilotRecruiting Management- pilot

EC- pilotEC- pilot

Onboarding – coming soon!Onboarding – coming soon!

WF Planning- pilotWF Planning- pilot

Recruiting Marketing- pilotRecruiting Marketing- pilot

Employees

EARLY ADOPTION

GLOBAL VIRAL ADOPTION

GLOBAL ROLL OUT

COMMUNICATION

ManagersENABLE HR &

EARLY ADOPTERS

GENERATE BUZZ PERSUADE ENGAGE

February 2012 February 2012 May 2012 May 2012 December 2012 December 2012 April 2012 April 2012

How Did We Move to the Cloud? In Stages…

21 43


What Has Changed?

People POV

• We run SAP

• We focus on our People

• Everyone is a talent

• End-to-end career development

• Better experience

HR POV

• Changing HR Brand

• Reduce time

• One timeline

• More consultative

• Mindset change

• Adding value and impact

Leader POV

• Global Technology Approach

• One place for all people

• Mindset change

• Easy to use

• HR contributes to by business


• Pilot experience and input is extremely valuable

• Engage Social Partners (Works Councils) early

• The tool does not create change by itself but enables it

• Must not be positioned as an HR initiative, but needs to be a business imperative

• Integrated cloud solution can expose complexity & gaps in process

• Difficult balance of philosophy, behavior change and tactics

"… it will support all pillars in our people strategy. We can develop people in the right

roles, tasks and responsibilities… and usability

is brilliant"

"SuccessFactors Goals Management

helps to provide alignment and

transparency between company and

individual goals."

"So user friendly for managers and

employees"

"Continuous process through out the year creates more meaningful conversations"

Insights and Lessons Learned

LESSONS LEARNED


Success Map ROI

Performance Management

• Reduced effort to set employees' objectives

• Decrease in # of HR and IT tickets

• Higher User Satisfaction• 66% fewer Support tickets for Performance Review process

Compensation Management

• Reduced effort salary planning

• Transparency & Data protection

• Less clicks to manage total comp

• 60k+ on-line compensation statement

• Support tickets reduced 70%+ compared to former solution

Succession/Talent Management

• Decrease in effort for calibration meetings

• Better HiPo definition & identification

• Less calibration meetings required

• More than 11K career movements

Key impr vements


Making HR Fun Again for Everyone


QUESTIONS?

RUN BETTER


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