SAP can help those companies – and yours – get there. We can help you incorporate the best of both worlds with intuitive, self-service BI tools that give your business teams the real-time information they need right now. It’s all fully supported by a best-in-class BI platform that’s robust, scalable, and fast – so your IT professionals can optimize business-built BI while reducing long-term ownership costs.

To learn more and download the complete Forrester study, visit www.sap.com/insight-and-me.

Forrester recommends merging business-built and IT-optimized applications to deliver agile, scalable, and self-service BI.This recommendation was confirmed in the survey’s comparison of mature and immature BI organizations.

Accessing BI applications anytime, anywhere: Mature BI organizations Immature BI organizations

51%

41%

37%

29%

16%

17%

By tablet

From the cloud

Unfortunately, the vast majority of companies still have a long way to go to achieve BI maturity.

Only 17% of survey respondents report high levels of maturity, success, and satisfaction from enterprise BI.

By mobile device

Getting answers from BI applications:

62% of respondents in mature BI organizations find it easy to get their questions answered, compared to just

18% in immature BI organizations.

Creating business user-generated BI content:

41% of respondents in mature BI organizations author their own BI content, compared to

24% in immature BI organizations.

Leveraging user-generated BI content:

54% of mature BI organizations monitor and often optimize user-generated content for mission-critical applications, compared to only

20% of immature BI organizations.

Monitoring both enterprise and business user-generated BI:

86% of respondents in mature BI organizations report usage monitoring across the entire BI landscape, compared to

51% in immature BI organizations.

Source“Business-Driven Agile Enterprise Business Intelligence (BI): Transforming BI to Get the Best of Both Worlds,” A commissioned study conducted by Forrester Consulting on Behalf of SAP, May 2014.Studio SAP | 31333enUS (14/06) © 2014 SAP AG or an SAP affiliate company. All rights reserved.

80%are having to process and analyze more than 10 terabytes

of data for BI requests.

Business-Built and IT-Optimized BI: Why Choose, When You Can Have the Best of Both?It was a question about agile business intelligence (BI) that Forrester Consulting put to the test in a commissioned study con-ducted on behalf of SAP. The study asked 368 business and IT decision makers across industries and around the world to better understand the agility of their BI applications and environment.

52%report that it’s not easy

to find information.

50%find that getting answers

to business questions is also not easy.

45%can’t get all of the data they need from enter-prise BI applications.

IT-optimized enterprise BI applications are robust and scalable – but must also be agile.Enterprise BI applications deliver strong data reliability and governance, business alignment, and scalability. However, they don’t always have the flexibility required for today’s markets.

Getting the information you need is often difficult.

And BI requests often take too long.

Only 18%of BI support requests

are handled in minutes.

47%are completed in hours.

31%wait days or weeks.

Homegrown, desktop-bound applications can’t handle

the data volumes.

And reliance on these applications creates information silos across the company.

76%are still using spreadsheets and other homegrown BI applications, which likely is why survey respondents also report that

45%of business data resides outside of enterprise BI environments.

Business-built BI applications are agile – but must also be robust and scalable.These “homegrown” applications are often more agile and responsive than enterprise BI applications. However, they often lack some key advantages of enterprise BI applications.