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"BUT I'M NOT A TECHIE!" PAINLESS TECHNICAL TOOLS FOR TECHNICAL SERVICES

But I'm Not A Techie! Technical Tools for Technical Services

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It looks like Slideshare had some issues with some of the presentation formatting. Otherwise, enjoy. Presented at WAAL 2009. Program description: What can technical services departments do to tackle ongoing issues surrounding automation, training, and communication? Many perceive that, because of lack of financial resources and computer skills, technological tools are out of their reach. While true for some, many other technological tools do not require deep pockets or computer expertise to use. This presentation will cover several free (or inexpensive) and easy to implement technological tools that the Technical Services department at Miami University has incorporated into its daily operations. Specific software, including wikis, macros, and tutorial creation will be discussed along with quick ways these tools can help address the above issues.

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Page 1: But I'm Not A Techie! Technical Tools for Technical Services

"BUT I'M NOT A TECHIE!"

PAINLESS TECHNICAL TOOLS FOR TECHNICAL SERVICES

Page 2: But I'm Not A Techie! Technical Tools for Technical Services

DISCLAIMERS

1.

I am “one of them”

2.

Not getting paid to 

promote/mention 

specific software

3.

Your mileage may 

vary

4.

There will be cats…

Page 3: But I'm Not A Techie! Technical Tools for Technical Services

MYTHBUSTERS: TS TECH EDITION

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MONEY

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TECHNICAL SKILLS

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TRUE FOR SOME

but not all software is  expensive and hard to  implement.

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AREAS OF CONCERN

Automation

Training

Communication

Page 8: But I'm Not A Techie! Technical Tools for Technical Services

COMMUNICATION

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COMMUNICATION

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COMMUNICATION

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COMMUNICATION

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PBWIKI

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PBWIKI

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http://tlbtc.pbwiki.com

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HTTP://TSMUOHIO.PBWIKI.COM

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COMMUNICATION

http://www.wikimatrix.org/

http://www.pmwiki.org/

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TRAINING

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TRAINING

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TRAINING

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WINK

This software is provided as‐is, without any expressed or implied warranty. In no event will the author be held liable for any consequences/damages arising from the use of this software.

This program and the accompanied DLLs/plugins are FREEWARE.  You can use it for personal, business, educational or any other need of yours, subject to the following restrictions:

1. You may not re‐distribute this program without contacting the author and getting his consent. You may not charge any fee or re‐distribution fee for it.

2. This notice may not be removed or altered from any distribution.

3. No form of decompilation / reverse engineering / disassembling parts or whole of the software may be done.

4. You may not misrepresent the origin of the software/artwork. If you are distributing the package/portions of the package, the files must be clearly indicated that they are part of DebugMode Wink software.

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WINK

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AUTOMATION

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AUTOMATION

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AUTOMATION

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AUTOMATION

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MACRO EXPRESS

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MACRO EXPRESS

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AUTOMATION

Homework:

Play around with ME’s variables and logic functions

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SUGGESTIONS

READ THE LICENSE/TERMS OF USE

Look for little things to start

Build up from there

Ask questions

Borrow/steal from your public services friends

And from outside the library

Page 39: But I'm Not A Techie! Technical Tools for Technical Services

GO FORTH AND LEARN

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ANY QUESTIONS?

Thank youBecky Yoose

Bibliographic Systems Librarian

Miami University

[email protected]

Twitter: yo_bj

Credits:

Lolcat

pics

from http://icanhascheezburger.com/

Product Icons from respective company websites