Benefits of ERS

1. Member Service2. Operations3. Management

Member Service

• Online self service society standard– Banking– Stock Trading– E-Commerce– Bill Payment

• Members expect online booking services

• Members like to view booking sheet• More member interaction

Operations

• Savings in staff time• Fewer staff errors• All reservations tracked and logged• Eliminate double booking• Control booking with rules• Capture guest information• Capture event specific information• Automated reminders• Automated member billing

Management

• Drive traffic to web site• Maximize attendance at club events• Market using historical data• Data mine using booking history• Improve member service• Improve control• Improve communication• Capture guest information

Setting up an Event

Step 1: GeneralStep 2: AttendeesStep 3: RestrictionsStep 4: CostsStep 5: Attendee OptionsStep 6: Registrant Options

6 easy steps for complete control over all aspects of an event and the registration process.

1. Setting up an Event: General

Event name, description, dates etc.

2. Setting up an Event: Attendees

Maximum attendees for event and per registration

3. Setting up an Event: Restrictions

Control who can register and who can attend.

4. Setting up an Event: Costs

• Cost matrix provides control and flexibility.

5. Setting up an Event: Attendee Options

Configure required and optional attendee info

6. Setting up an Event: Registrant Info

Configure required and optional registrant info

Managing Registrations

View Events Listing. Click on event for details

Managing Registrations

Event Summary

Managing Registrations

Event Details

Managing Registrations

Registrations

Managing Registrations

Reports

Adding Registrations

Step 1: Launch the Registration Manager

Adding Registrations

Step 2: Find Attendee using search criteria

Adding Registrations

Step 3: Add attendee from results list

Adding Registrations

Step 4: Select Options for Attendee

Adding Registrations

Step 5: Add more Attendees & Submit Registration

Adding Registrations

Step 6: All Done!

Member Experience

• 24/7 access online• Convenient and easy to use• Automated email confirmation• Printable receipts

Sign in to your site

Select an event from your calendar

Select Sign-Up

Select Add Me

Add other players then Submit Registration

View registration details or print receipt

Printed receipt

It’s as simple as A,B,C