BYOD, BYOA and Consumerization

Jay McBainCo-Founder

How Did We Get Here?

$BYOD

MILLENIALS UBIQUITOUSCONNECTIVITY

GROWTH OF VIRTUALIZATION

COST OFCLIENT/SERVER

PERVASIVECOMPUTING

MATURITYOF CLOUD

Just the Facts

Where are we now?

Just the Facts

Where are we now?

85% of workers bring work home

87% of workers travel

84% use a smartphone for work

BYOD is not coming …it is here

Only 22% of companies have a formal mobility policy in place

Source:

Just the Facts

Where are we now?

While 60% of IT leaders say they support BYOD, most of them define it as email/calendar

First, we need to be carefulhow we define BYOD“Enterprise mobility is still in its infancy”

Source:

BYOC stalled at 15%, 75% of SMB’s against

What side are you on?

Source:

• Disruption of existing IT policies and procedures• Introduction of new and un-verified third party cloud

applications into the company network• Higher potential for data leakage and exposure• Greater costs to MSPs resulting in lower profits

• Chance to add new managed devices • Ability to make the customer's end users happy• Make customer more productive by adding new

services (if they can be added safely)• Keeps the MSP close to the customer

Questions to ask your customer Are you offering more than email and calendaring?

Are you enabling corporate access via a mobile VPN? If so, what does that experience look like? Does it feel seamless or clunky?

Do you have a plan for accessing legacy application data on a mobile device?

Do you really think desktop virtualization on an iPad is the experience your users want?

Are you offering BYOD on any platform or just on “iDevices”

Top Customer Fears

1. Accidental loss of devices with sensitive data

68%2. Threats from mobile viruses and malware 49%3. Access to mobile apps by unauthorized users

35%4. Lack of Strong Authentication standards 31%5. Inability to manage mobile devices

31%6. Configurations don’t comply with policy 29%7. Lack of VPN software/compatibility to enterprise 27%

% of SMBrespondents

Source:

Healthcare is the fastest growing industry

Where are the opportunities?

Source:

85% of doctors own a smartphone, 56% use it in clinical practice

Pharmaceuticals, Manufacturing and Retail are also HOT

Field Mobility Organizations are laggards

Just the Facts

Where are we now?

What is BYOA?Source:

Downloading unauthorized apps serious

750,000+ APPS

600,000+ APPS

70,000+ APPS

80,000+ APPS

concern by 48% of respondents

Opportunity for Triple Play

Source:

Current Channel Specialties

OPPORTUNITY 1

3 Key Focus Areas:

1. Information protection: Determine information that is and is not deemed “cleared” for consumption on mobile devices either due to its sensitivity or due to the compliance burdens associated with handling it.

2. User sensitivity: Creating a profile of at-risk users and the security required for their access to critical information.

3. System risk: Take advantage of features such as on-device encryption, the use of VPNs and multi-factor authentication provides a line of safety between users, their devices and the back-end. Tiered information access.

Risk Assessment/OpportunityWhat can you do that protects your customer and that they are comfortable with vs. what is good for their employee?

Source:

OPPORTUNITY 2

How are you going to protect the data? How are employees going to log in? What devices are you going to allow on the network? What employee security mandates are you going to impose? Are you going to allow Personal Identifiable Information (PII) or

Protected Health Information (PHI) on the devices? What are data compliance/privacy requirements for your

customers industry? (ie. Privacy Act, PIPA (AB), HIPAA, GLBA, PCI, SOC, etc.)

Create a Mobility Policy/DeployQuestions to consider:

Source:

OPPORTUNITY 3Mobile Device Management

Over a hundred choices…and counting

OPPORTUNITY 4Infrastructure and Support

1. WLAN Coverage/Performance2. Employee Support/Helpdesk3. Device Provisioning4. Line of Business Consulting5. Device Hot Spare programs6. Audio/Video Upgrades7. Mobile Printing/Document Management8. Building/Electrical Upgrades

Let’s make some predictions!

Prediction #1Pervasive computing has arrived…but you haven’t seen anything yet!

BYOD is more than just smartphones and tablets

Ubiquitous Prediction #2

connectivity changes the business

“Device wireless access with overtake wired computer access by 2015”

landscape forever

100,000 vendors driven by new cloud

Prediction #3

economy, compete foryour attention

BYOAPrediction #4

“Downloading unauthorized apps serious concern by 48 percent of respondents”

will be the new reality

Prediction #5Managing security, compliance, data portability, fragmentation and device support drives:

Channel OpportunityIDC Canada projects that over the next five years, BYOD will be a $2.2 billion market

Prediction #6ChannelEyes becomes the single place for BYOD and all Channel Program Information!