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Disclaimer: Views and opinions presented in this talk are entirely my personal opinions only and in no way represent the views, positions or opinions expressed or implied of my previous or current employer or anyone else Clueless Board Or Inarticulate CISO? Author: Jitender Arora Date: 10th June 2013 Twitter: @jee2uu

Clueless Board or Inarticulate CISO

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Page 1: Clueless Board or Inarticulate CISO

Disclaimer: Views and opinions presented in this talk are entirely my personal opinions only and in no way represent the views, positions or opinions – expressed or

implied – of my previous or current employer or anyone else

Clueless Board Or Inarticulate

CISO?

Author: Jitender Arora

Date: 10th June 2013

Twitter: @jee2uu

Page 2: Clueless Board or Inarticulate CISO

2 @jee2uu: Is The Board Apathetic?

Page 3: Clueless Board or Inarticulate CISO

3 @jee2uu: Boards Are Not Clueless, They Are Badly Informed

@Forbes: Boards Are Still Clueless About Cybersecurity

Page 4: Clueless Board or Inarticulate CISO

4 @jee2uu: Different angles makes us look at things differently

Page 5: Clueless Board or Inarticulate CISO

5 @jee2uu: Tough climates calls for drastic measures

Page 6: Clueless Board or Inarticulate CISO

6 @jee2uu: Why would the board pay if they don’t believe in ROI?

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@jee2uu: Who is to blame if the board doesn’t get it? What is that I

want? Who is responsible for fulfilling my objectives?

Page 8: Clueless Board or Inarticulate CISO

8 @jee2uu: I need to help myself. Nobody else will do it for me

Page 9: Clueless Board or Inarticulate CISO

9 @jee2uu: Motivation drives innovation and excellence

Page 10: Clueless Board or Inarticulate CISO

10 @jee2uu: We crave for recognition and support i.e. funding

= + Business

Outcomes

Page 11: Clueless Board or Inarticulate CISO

11 @jee2uu:Spend far too much time communicating scare stories

F(ear) U(ncertainity) D(oubt)

Page 12: Clueless Board or Inarticulate CISO

12 @jee2uu:CISOs are seen like airport security staff

Page 13: Clueless Board or Inarticulate CISO

13 @jee2uu: Security is about what you make possible

Page 14: Clueless Board or Inarticulate CISO

14 @jee2uu: CISO must gain confidence and trust of the board

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@jee2uu: Metrics goes long way while dealing with Board Members

and C-Execs because they get it. But it has to be meaningful

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@jee2uu: Communication frequency is all about relevance

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@jee2uu: Getting attention once is easy. Staying on top of the mind is

difficult. CISOs need to be persistent

Page 18: Clueless Board or Inarticulate CISO

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@jee2uu: Fear of failure kills innovation. Be ready to take risks

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@jee2uu: An opportunity to describe returns delivered to the customer

Annual Information Security

Report

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• Executive Summary

• Information Security Team

• Key Highlights 201X

• Information Security Risks &

Exposures

• Key Priorities 201Y i.e. Next

Year

• Influencing Factors / Challenges

• Information Security Strategy

• Closing Statement

Annual

Information

Security

Report

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• Business Outcome

Recognition for self and the team

Funding to drive growth

• Building Trust and Credibility Is The Key

Meaningful metrics can go long way

Delivering results with effective communication. Perception Management is equally important

• Annual Information Security Report

Think differently

Out of sight, Out of mind

Relevant and Meaningful

Finally...

@jee2uu: Motivation drives innovation and excellence

Page 22: Clueless Board or Inarticulate CISO

Thank You

My Blog: http://jitenderarora.co.uk

Twitter: @jee2uu

LinkedIn: http://uk.linkedin.com/in/jarora