Hi I am Bonnie, I have just been

promoted to line manager.

Hi I am Mike, Bonnie’s Chief

Operations Officer

Hi am Jeremy, I work on a team with

Bonnie and Ashley.

Hi I am Ashley ! I work on a team

with Bonnie and Jeremy.

Bonnie is one o f Chat Communications

Superstars. She has won several awards for telecommunication

software development.

Bonnie also has a BS in Information Technology.

She holds several certificates in software

programing and is really exceptional in her field.

Bonnie ‘ skills , knowledge and abilities are the main

reasons she was promoted to line manager.

Bonnie reports to Mike Chat Communication’s

Chief Operations Officer

There is no denying that Bonnie has had a

positive impact at Chat Communication

but Bonnie is not fitting in to well.

Bonnie is a poor communicator and is

alienation many of her peers and employee's.

Ashley I can't

believe Bonnie

talk to me that way!

I know that email

a got didn't make much sense either.

She is aloft and distant and her way of

motivating performance is t

simply dictate what will be done and

expect compliance with her orders..

She has good ideas but has little ability to present them well or to work as part of a

team.

Mike is concerned about Bonnie,

despite her obvious talents.