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IT Industry Outlook 2013 CompTIA Market Intelligence | January 29, 2013

CompTIA IT Industry Outlook 2013

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CompTIA’s IT Industry Outlook 2013 provides an overview of the size, shape and growth factors of the information technology (IT) industry. The study consists of three sections, which can be viewed independently or together as chapters of a comprehensive report. The enclosed slides are a sampling of the content found in the report. Section 1: IT Industry Market and Workforce Overview Section 2: 2013 IT Industry Forecasts Section 3: 2013 IT Industry Trends

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Page 1: CompTIA IT Industry Outlook 2013

IT Industry Outlook 2013

CompTIA Market Intelligence | January 29, 2013

Page 2: CompTIA IT Industry Outlook 2013

IT Industry Business Confidence Unchanged Heading Into 2013; Outlook Slightly More Promising

Q3 '09

Q4 '09

Q1 '10

Q2 '10

Q3 '10

Q4 '10

Q1 '11

Q2 '11

Q3 '11

Q4 '11

Q1 '12

Q2 '12

Q3 '12

Q4 '12

Q1 '13

Forec

ast44.0

46.0

48.0

50.0

52.0

54.0

56.0

58.0

60.0

62.0

64.0

*6-month forecast

CompTIA’s IT Industry Business Confidence Index is calculated on a 100-point scale, using an aggregation of three metrics: 1). Opinions of the U.S. economy, 2). Opinions of the IT industry, and 3). Opinions of one’s company.

Source: CompTIA 2013 Outlook Study | Base: 518 executives at U.S. IT firms

Page 3: CompTIA IT Industry Outlook 2013

U.S. Economy Component of Index Continues to Negatively Affect Sentiment

Q3 '09

Q4 '09

Q1 '10

Q2 '10

Q3 '10

Q4 '10

Q1 '11

Q2 '11

Q3 '11

Q4 '11

Q1 '12

Q2 '12

Q3 '12

Q4 '12

Q1 '13

Forec

ast36.0

40.0

44.0

48.0

52.0

56.0

60.0

64.0

68.0

72.0U.S. Economy IT Industry Your Firm

*6-month forecast

CompTIA’s IT Industry Business Confidence Index is calculated on a 100-point scale, using an aggregation of three metrics: 1). Opinions of the U.S. economy, 2). Opinions of the IT industry, and 3). Opinions of one’s company.

Source: CompTIA 2013 Outlook Study | Base: 518 executives at U.S. IT firms

Page 4: CompTIA IT Industry Outlook 2013

Gap in Sentiment Between Micro-Size and Larger IT Firms Persists

53.0

57.3 57.6 59.8

57.9 56.0 55.9

57.9

Micro = Less than 10 employees Medium = 100 to 499 employeesSmall = 10 to 99 employees Large = 500+ employees

Source: CompTIA 2013 Outlook Study | Base: 518 executives at U.S. IT firms

Data depicts overall IT Industry Business Confidence

Page 5: CompTIA IT Industry Outlook 2013

Even Under Pessimistic Scenario, Many Expect Positive IT Industry Growth

Midpoint = 0% growth-12% growth +12% growth

Shaded area = Optimistic scenario

Line = Pessimistic scenario

Optimistic scenario:90% NET positive growth forecast4% Flat growth forecast6% NET negative growth forecast

Pessimistic scenario:53% NET positive growth forecast16% Flat growth forecast31% NET negative growth forecast

U.S. IT Industry Revenue Forecast: Distribution of Opinions

Source: CompTIA 2013 Outlook Study | Base: 518 executives at U.S. IT firms

Page 6: CompTIA IT Industry Outlook 2013

IT Firms Balance Cost Cutting, Staffing & Innovation

Capital expenditures (e.g. non technology)

Business travel

Staffing levels in non-technical positions

Marketing/advertising expenditures

Staff training or professional development

Cost cutting

Technology expenditures

Staffing levels in technical positions

Investments in new products or business lines

20%

27%

13%

14%

14%

7%

10%

12%

7%

61%

52%

61%

56%

55%

57%

52%

48%

51%

19%

21%

26%

31%

31%

36%

38%

40%

43%

Planned Increase

No Change

Planned Decrease

Expected change in spending/investment over next 6 months

Source: CompTIA 2013 Outlook Study | Base: 518 executives at U.S. IT firms

Page 7: CompTIA IT Industry Outlook 2013

CompTIA Consensus IT Industry Growth Forecasts

2010 2011 2012 20130.0

1.0

2.0

3.0

4.0

5.0

6.0

7.0

8.0

Grow

th R

ate

Rang

e

2010 2011 2012 20130.0

1.0

2.0

3.0

4.0

5.0

6.0

7.0

8.0

Grow

th R

ate

Rang

e

Global IT Industry Revenue Forecast U.S. IT Industry Revenue Forecast2013 Optimistic projection: 5.2%2013 Pessimistic projection: 0.7%2013 Midpoint projection: 3.0%

2013 Optimistic projection: 4.9%2013 Pessimistic projection: 0.6%2013 Midpoint projection: 2.9%

Source: CompTIA 2013 Outlook Study | Base: 518 executives at U.S. IT firms

Page 8: CompTIA IT Industry Outlook 2013

Some Threats Subside, but Fear of a Stalled Recovery and Weak Spending Continue to Worry Industry Executives

Weak export market

Disruptive technologies or business models

Access to credit/capital

Competition from overseas firms

Stock market volatility

Labor prices/availability of talent

Domestic competition

Lengthy sales cycles

IT industry squeezed by decreasing margins

Government regulation

Unexpected shock (e.g. fiscal cliff, oil price spike)

Weak consumer demand

Weak corporate demand

General lack of confidence/paralysis

Stalled recovery

9%

17%

25%

15%

25%

23%

18%

0%

32%

25%

25%

34%

32%

43%

52%

7%

11%

17%

17%

18%

19%

20%

24%

29%

30%

31%

32%

33%

37%

48%

20132012

Source: CompTIA 2013 Outlook Study | Base: 518 executives at U.S. IT firms

NA

Page 9: CompTIA IT Industry Outlook 2013

Majority of Channel Expects to Undergo at Least a Moderate Degree of Business Transformation in 2013

Degree of Business Transformation Expected During 2013

High Degree

Moderate Degree

Low Degree

12%

52%

36%

Degree of Business Transformation Correlated

with Company Size

73% Large IT firms

73% Medium-size IT firms

63% Small IT firms

50% Micro-size IT firms

NET high + moderate business transformation

Source: CompTIA 2013 Outlook Study | Base: 518 executives at U.S. IT firms

Page 10: CompTIA IT Industry Outlook 2013

IT Industry Employment vs. IT Occupation Employment

IT Industry Employment

IT Occupation Employment

Within the IT industry, there

are many IT occupations.

An estimated 5.0 million workers were employed in the U.S. information technology industry in 2012. This includes technical and non-technical positions.

An estimated 4.16 million workers were employed in core IT occupations, across the full spectrum of U.S. industry sectors and the government sector. This figure includes non-employers, such as the self-employed.

Page 11: CompTIA IT Industry Outlook 2013

About this ResearchCompTIA’s IT Industry Outlook 2013 provides an overview of the size, shape and growth factors of the information technology (IT) industry. The study consists of three sections, which can be viewed independently or together as chapters of a comprehensive report. The enclosed slides are a sampling of the content found in the report. Section 1: IT Industry Market and Workforce OverviewSection 2: 2013 IT Industry ForecastsSection 3: 2013 IT Industry Trends This quantitative study consisted of an online survey fielded to IT industry executives and professionals during late December 2012. It was conducted as part of CompTIA’s quarterly IT Industry Business Confidence Index. A total of 518 IT industry companies participated in the survey, yielding an overall margin of sampling error at 95% confidence of +/- 4.4 percentage points. Sampling error is larger for subgroups of the data. As with any survey, sampling error is only one source of possible error. While non-sampling error cannot be accurately calculated, precautionary steps were taken in all phases of the survey design, collection and processing of the data to minimize its influence. CompTIA is responsible for all content contained in this series. Any questions regarding the study should be directed to CompTIA Market Intelligence staff at [email protected]. CompTIA is a member of the Marketing Research Association (MRA) and adheres to the MRA’s Code of Market Research Ethics and Standards.

Page 12: CompTIA IT Industry Outlook 2013

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