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PPT on Concept of ISO
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CONCEPT OF ISO
Concept of ISORelation with Quality Control
INTRODUCTION
Formulated by International Standards Organization (founded in 1946 in Geneva, Switzerland).
The first standards were issued in 1987.
The current version of the standard is known as the ISO 9000 series.
The three standards of ISO 9000 are: ISO 9000:2000 Quality. Management System-
Fundamentals and Vocabulary
ISO 9001:2000 Quality Management System-Requirements
ISO 9004:2000 Quality Management System-Guidelines for Performance Improvement
• ISO:9000 series standards call for integration of all activities which have a direct or indirect effect on the quality of a product or services.
• It defines the basic concepts and specifies the procedure and criteria to ensure that the outgoing product meets the customer’s requirements.
• The quality standards are designed to be user-friendly.
• There is no compulsion to get ISO:9000 certification.
• ISO:9000 series standards tells the suppliers and manufactures what is required of quality oriented working system.
• Management
• Responsibility
• Quality system
• Contract Review
• Design Control
• Document Control
• Purchasing
• Purchaser’s Supplied Products
• Product Identification and Traceability
• Process Control
• Inspection and testing
• Inspection
• Measuring and Testing Department
• Inspection and Test Status
• Non-Conformity Control
• Corrective Actions
• Handling
• Storage
• Packing and Delivery
• Quality Records
• Internal Quality audits
• Training
• Services and Statistical techniques
Benefits of ISO:9000
The ISO certification by a company is a source of motivation.
It reduces the need for inspection by the buyers.
It is internationally accepted series of quality standards.
It helps in achieving consistency, economy and cost effectiveness.
It increases customers confidence.
Drawbacks of ISO:9000
It is not foolproof or hall mark of quality
It increases involvement of Government
It needs lot of internal audits
It causes over certification
It adds cost but not value
• Refers to the process of striving to produce a perfect product.
• Requires a series of measures requiring an organized effort.
• Prevent or eliminate errors at every stage in the production.
CONCEPT OF QUALITY CONTROL
Quality Management Principles of ISO:9000
•Customer Focus•Leadership - A Commitment To Quality By The Leaders Of The Organization.•Involvement Of People - Everyone In The Organization Having A Part To Play.•Making Sure That Those Processes Which Create Quality Are Identified.•Continual Improvement Of The System.
Pursuit of excellence through constant,never ending improvement by all theemployees in an organization.
Links between ISO:9000 and TQM
In the context of philosophy of TQM,International Organization for Standards(ISO) has made a comprehensive andintegrated approach to achieve TQM.
ISO:9000 series lay down guidelines, codes,standards and specifications to evolve TQMsystem, necessary to manufacture qualityproducts ensuring cost effectiveness andcustomer satisfaction
ISO system is thus a component of TQMaiming at continuous improvement.
International Organization for Standards(ISO) has published a series of standardizeddocuments called ISO-9000 series in the year1987.
ISO-9000 Standards on quality provide asound basis for TQM.
Strict compliance with ISO leads to TQM.
Links between ISO:9000 and TQM
COMMETMENT OF TOP
MANAGEMENT
QUALITY TOOLS &
TECHNIQUES
ISO:9000
TQM
TEAM WORK